The Hearth on James is a distinguished community seamlessly combining premier living with affordability. Offering both independent living homes and assisted living apartments, this gem ensures a comprehensive senior experience that doesn’t compromise on quality. Conveniently nestled in central Syracuse, with easy access to highways and major hospitals, it stands as a prime choice for families seeking efficient and hassle-free living.
Choose from studio or one-bedroom apartments, each boasting its own unique flair like the Rugby or Deluxe rooms. With round-the-clock support, this New York haven guarantees seniors receive exceptional care, lifting the burden of chores and serving delectable meals. A dedicated team of professionals provides personalized attention, placing immense value on independence. The Hearth on James transcends being merely an affordable assisted living option. It’s a sanctuary that nurtures well-being and celebrates the golden years in style.
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What families are saying
Personalized attention and individual support
Communication and Responsiveness Issues - There are inconsistencies in communication and responsiveness from the staff, particularly with the new management. Some users report a lack of proactive communication about residents' health status, leading to frustration and unmet expectations.
Personal attentionCare & staff
Quality of care and staff professionalism
Mixed Sentiment on Staff Performance - The reviews reflect mixed sentiments regarding staff performance. While some users describe staff as caring and helpful, others express disappointment with staff defensiveness and lack of follow-through on promises.
Care & staff
Activities, programs, and daily engagement
Resident Happiness and Activities - Despite some negative feedback, there is a consistent theme of resident happiness, particularly related to engaging activities and a positive atmosphere, contributing to overall satisfaction for both residents and families.
Activities
Home Information The Hearth on James
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.