The Heritage Houses
Assisted Living, Hospice Care & Palliative Care · Dallas, TX

The Heritage Houses

Assisted Living, Hospice Care & Palliative Care · Dallas, TX

Overview of The Heritage Houses

Operating a network of six communities across the Dallas-Fort Worth area, The Heritage Houses is a family-owned assisted living provider. It has locations in Allen, Garland, Murphy, Plano, Richardson, and Rockwall under its parent company, Heritage Senior Living. Residents can choose from private and semi-private rooms in single-story buildings. Alongside assisted living, the organization also offers dedicated memory care units for residents in the early stages of cognitive decline, as well as hospice and palliative care.

Executive Director Gretchen Vakiener leads the organization and brings more than 20 years of experience in senior living and long-term care. She began her career as a licensed nursing home administrator, later served as Executive Director of Friendship Village of Columbus, and joined Heritage Senior Living as Executive Director of Traditions of Hanover. She brought that community to full occupancy before moving into her regional leadership role.

Residents receive assistance with activities of daily living and medication management. They also have access to prepared meals, housekeeping, and transportation services. Beauty services, social activities, and recreational programs are part of daily life. Pets are not allowed in the community.

The Dallas-Fort Worth location is about 8.6 miles from downtown Dallas, and Methodist Charlton Medical Center is approximately 5 miles away. The neighborhood has a Walk Score of 5 out of 100. Most errands require a car rather than a walk. Families who expect to visit regularly or arrange transportation may want to keep that in mind when planning.

By The Numbers

Community insights.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #1303 / 1345Walk Score — State benchmarkedThis home is ranked 1303rd out of 1,345 homes we track in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
5 / 100

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What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

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Housing Options: Private / Semi-Private Rooms

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Building Type: Single-story

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Beauty Services

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Transportation Services

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Housekeeping Services

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Social and Recreational Activities

Managed by Gretchen Vakiener

Executive Director

Over 20 years of experience

Gretchen Vakiener has over 20 years of experience in senior living and long-term care. She began her career as a licensed nursing home administrator and served as Executive Director of Friendship Village of Columbus. Gretchen joined Heritage Senior Living as Executive Director of Traditions of Hanover, successfully achieving full occupancy before advancing to regional leadership roles.

Places of interest near The Heritage Houses

Address 8.6 miles from city center Info Estimated distance in miles from Dallas's city center to The Heritage Houses's address, calculated via Google Maps. — 5.02 miles to nearest hospital (Methodist Charlton Medical Center)

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Compare Assisted Living around Dallas

Info below is compiled from the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
Citations tied to health-related standards (as categorized by the state). Subset of overall citation activity.
Citations tied to life safety or environmental standards (as categorized by the state). Often distinct from health-line citations.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Discovery Village At Southlake
AL
IL
MC
NH
SNF
Southlake
120
Facility 120
TX AVG 78
Rank #192 / 980
No
29
Facility 29
TX AVG 42
Rank #942 / 1,345
17
Facility 17
TX AVG 21
Rank #260 / 587
A+Dsl Tenant II, LLC
2
Facility 2
TX AVG 6
Rank #172 / 839
2-Studio / 1 Bed / 2 Bed
Brookdale Lake Highlands
AL
MC
Dallas (Lake Highlands)
116
Facility 116
TX AVG 78
Rank #258 / 980
Yes
60
Facility 60
TX AVG 42
Rank #291 / 1,345
11
Facility 11
TX AVG 21
Rank #379 / 587
A+Esc-Ngh, L.p
13
Facility 13
TX AVG 6
Rank #708 / 839
49Studio / Alcove / Suite
Ventana by Buckner
AL
IL
MC
RC
Dallas (Park Cities)
68
Facility 68
TX AVG 78
Rank #526 / 980
Yes
77
Facility 77
TX AVG 42
Rank #51 / 1,345
6
Facility 6
TX AVG 21
Rank #515 / 587
-Buckner Senior Living, Inc
1
Facility 1
TX AVG 6
Rank #87 / 839
-1Studio / 1 Bed / 2 Bed / 3 Bed
The Forum at Park Lane
AL
IL
Dallas (North Dallas)
65
Facility 65
TX AVG 78
Rank #544 / 980
Yes
63
Facility 63
TX AVG 42
Rank #235 / 1,345
7
Facility 7
TX AVG 21
Rank #491 / 587
A+Snh Longhorn Tenant LLC
1
Facility 1
TX AVG 6
Rank #87 / 839
21Studio / 1 Bed / 2 Bed
The Heritage Houses
AL
HOS
PC
Dallas-Fort Worth Metro Area-No
5
Facility 5
TX AVG 42
Rank #1,303 / 1,345
------Private / Semi-Private Rooms

Financial Assistance for
Assisted Living in Texas

The Heritage Houses is located in Dallas-Fort Worth Metro Area, Texas.
Here are the financial assistance programs available to residents in Texas.

Get Financial aid guidance

Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled
General Texas resident, Medicaid-eligible, care need (not always nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TX

Large state; rural access challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

Texas Community Care Services

TX CCS

Age 60+
General Texas resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TX

Limited funding; high demand in urban areas.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+
General TX resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TX

28 AAAs; includes Meals on Wheels in some areas.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled
General TX resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TX

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
TX

High rural demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TX resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
TX

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+
General TX resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
TX

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Benefits
Tax exemption or freeze (~$500-$1,000/year savings)

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+
General TX resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
TX

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about The Heritage Houses

Is The Heritage Houses in a walkable area?

The Heritage Houses has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.

Are pets allowed at The Heritage Houses?

No, The Heritage Houses has a no-pet policy.

Are there photos of The Heritage Houses?

Yes — there are 7 photos of The Heritage Houses in the photo gallery on this page.

What is the address of The Heritage Houses?

The Heritage Houses is located at Dallas-Fort Worth Metro Area.

What is the phone number of The Heritage Houses?

(214) 632-2382 will put you in contact with the team at The Heritage Houses.

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