Inspection Reports for
The Ivy at Blue Oaks

275 Roseville Parkway, Roseville, CA 95678, Roseville, CA, 95678

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Deficiencies (last 2 years)

Deficiencies (over 2 years) 3.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

13% better than California average
California average: 4 deficiencies/year

Deficiencies per year

8 6 4 2 0
2024
2025

Occupancy

Latest occupancy rate 66% occupied

Based on a November 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

0% 30% 60% 90% 120% Nov 2024 Feb 2025 Mar 2025 Jun 2025 Nov 2025

Inspection Report

Complaint Investigation
Capacity: 157 Deficiencies: 1 Date: Dec 23, 2025

Visit Reason
The inspection was conducted as a case management visit while delivering complaint findings related to an incident where a resident (R1) left the facility unassisted on 12/14/2025.

Complaint Details
The visit was complaint-related due to an incident report of resident R1 leaving the facility unassisted. The complaint findings were delivered during the visit. The resident returned unharmed approximately 50 minutes later. Staff failed to respond properly to wander-guard alerts and exit alarms. The complaint was substantiated by the cited deficiencies.
Findings
The investigation found that although there were sufficient staff, they did not competently monitor the resident or respond to exit alarms, allowing the resident to leave undetected. Deficiencies were cited for failure to have competent staff monitoring and responding to alarms, posing immediate and potential health and safety risks.

Deficiencies (1)
Personnel Requirements - General: Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met based on records and interviews. This posed an immediate risk to R1.
Report Facts
Facility capacity: 157 Deficiency count: 1 Plan of Correction due date: Dec 24, 2025

Employees mentioned
NameTitleContext
Kevin MknellyLicensing Program AnalystConducted the case management visit and authored the report
Michelle SwearingenAdministrator/DirectorFacility administrator met during the inspection
Maribeth SentyLicensing Program ManagerNamed in the report as Licensing Program Manager

Inspection Report

Complaint Investigation
Capacity: 157 Deficiencies: 1 Date: Dec 23, 2025

Visit Reason
The inspection was a case management visit conducted while delivering complaint findings related to an incident where a resident (R1) left the facility unassisted on 2025-12-14.

Complaint Details
The visit was complaint-related due to an incident report of resident R1 leaving the facility unassisted. The resident returned unharmed. The complaint was substantiated with findings of staff failure to monitor and respond to alarms properly.
Findings
The investigation found that staff did not competently monitor the resident or respond to exit alarms due to multiple factors including busy front desk staff, lack of pager alerts, and poor communication. Deficiencies were cited for personnel requirements posing immediate and potential health and safety risks.

Deficiencies (1)
Personnel Requirements - General: Facility personnel were not sufficient in numbers and competent to provide necessary services, posing an immediate risk to resident R1.
Report Facts
Facility Capacity: 157 Deficiency Count: 1 Plan of Correction Due Date: Dec 24, 2025

Employees mentioned
NameTitleContext
Kevin MknellyLicensing Program AnalystConducted the case management visit and authored the report
Michelle SwearingenAdministrator/DirectorFacility administrator met during the inspection and involved in the incident discussion
Maribeth SentyLicensing Program ManagerNamed as Licensing Program Manager on the report

Inspection Report

Complaint Investigation
Capacity: 157 Deficiencies: 0 Date: Dec 23, 2025

Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that facility staff threatened a resident in care.

Complaint Details
The allegation was that facility staff threatened a resident in care. Interviews with the resident, staff, and administrator did not support the allegation. The complaint was found to be unsubstantiated.
Findings
The Licensing Program Analyst conducted extensive interviews and was unable to find a preponderance of evidence to substantiate the allegation. The complaint was determined to be unsubstantiated.

Report Facts
Capacity: 157

Employees mentioned
NameTitleContext
Kevin MknellyLicensing Program AnalystConducted the complaint investigation visit and interviews
Michelle SwearingenAdministratorMet with the Licensing Program Analyst during the investigation

Inspection Report

Complaint Investigation
Capacity: 157 Deficiencies: 0 Date: Dec 23, 2025

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that facility staff threatened a resident in care.

Complaint Details
The complaint alleged that facility staff threatened a resident. After investigation, the allegation was found to be unsubstantiated due to lack of sufficient evidence.
Findings
The investigation included extensive interviews with the resident, staff, and administrator. The Licensing Program Analyst was unable to find a preponderance of evidence to substantiate the allegation, resulting in an unsubstantiated finding.

Report Facts
Facility capacity: 157

Employees mentioned
NameTitleContext
Kevin MknellyLicensing Program AnalystConducted the complaint investigation visit and delivered findings
Michelle SwearingenAdministratorMet with Licensing Program Analyst during investigation and exit interview

Inspection Report

Complaint Investigation
Census: 104 Capacity: 157 Deficiencies: 2 Date: Nov 18, 2025

Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations that facility staff did not respond to a resident call for assistance due to insufficient staffing and did not provide identified care assistance to the resident.

Complaint Details
The complaint was substantiated based on evidence that staff did not respond timely to a resident's call for assistance due to insufficient staffing and failed to provide care as identified in the resident's service plan. The investigation included review of call button records, interviews with staff and the resident's spouse, and review of resident care plans.
Findings
The investigation found the allegations substantiated. Records and staff statements confirmed that on 8/28/25, a resident (R1) experienced a medical emergency and staff response was delayed due to insufficient staffing and unreliable communication devices. Additionally, personal assistance and care identified in R1's service plan were not consistently provided following a change in condition, posing a potential risk to the resident.

Deficiencies (2)
Personnel Requirements - General: Facility personnel were not sufficient in numbers to meet resident needs, posing a potential risk to R1.
Basic Services: Personal assistance and care as needed by the resident and as indicated were not provided following a change in condition, posing a potential risk to R1.
Report Facts
Capacity: 157 Census: 104 Plan of Correction Due Date: 2025

Employees mentioned
NameTitleContext
Kevin MknellyLicensing Program AnalystConducted the complaint investigation and delivered findings
Michelle SwearingenExecutive Director/AdministratorFacility administrator met with during investigation and named in findings

Inspection Report

Complaint Investigation
Census: 104 Capacity: 157 Deficiencies: 2 Date: Nov 18, 2025

Visit Reason
This was an unannounced complaint investigation visit triggered by allegations that facility staff did not respond to a resident call for assistance due to insufficient staffing and did not provide identified care assistance to the resident.

Complaint Details
The complaint was substantiated based on evidence including resident records, staff interviews, and call button records. The complaint involved failure to respond to resident calls and failure to provide agreed care assistance. The substantiation means the allegation was valid by the preponderance of evidence standard.
Findings
The investigation found the allegations substantiated. Staff shortages and unreliable communication devices delayed response to a resident's medical emergency. Personal assistance and care identified in the resident's service plan were not consistently provided, posing a potential health and safety risk.

Deficiencies (2)
Personnel Requirements - Facility personnel were not sufficient in numbers to meet resident needs, posing a potential risk to the resident.
Basic Services - Personal assistance and care as needed by the resident were not provided as indicated, posing a potential risk to the resident.
Report Facts
Capacity: 157 Census: 104 Deficiency count: 2 Plan of Correction Due Date: 2025

Employees mentioned
NameTitleContext
Kevin MknellyLicensing Program AnalystConducted the complaint investigation and delivered findings
Michelle SwearingenExecutive Director/AdministratorFacility administrator met with evaluator and was involved in investigation

Inspection Report

Annual Inspection
Capacity: 157 Deficiencies: 0 Date: Oct 16, 2025

Visit Reason
The inspection was conducted as a required unannounced annual inspection to evaluate the facility's compliance using the CARE tool.

Findings
The Licensing Program Analyst toured the facility and reviewed resident and staff files, finding no immediate health or safety concerns and no deficiencies cited during the inspection.

Employees mentioned
NameTitleContext
Michelle SwearingenExecutive DirectorMet with Licensing Program Analyst during inspection.
Kevin MknellyLicensing Program AnalystConducted the annual inspection.
Maribeth SentyLicensing Program ManagerNamed in report header.

Inspection Report

Annual Inspection
Capacity: 157 Deficiencies: 0 Date: Oct 16, 2025

Visit Reason
The inspection was a required, unannounced annual inspection conducted to evaluate the facility's compliance using the CARE tool.

Findings
The Licensing Program Analyst toured the facility and reviewed resident and staff files, finding no immediate health or safety concerns and no deficiencies cited during the inspection.

Report Facts
Resident files reviewed: 6 Staff files reviewed: 6

Employees mentioned
NameTitleContext
Kevin MknellyLicensing Program AnalystConducted the annual inspection and met with the Executive Director
Michelle SwearingenAdministrator/Executive DirectorMet with Licensing Program Analyst during inspection

Inspection Report

Complaint Investigation
Capacity: 157 Deficiencies: 0 Date: Aug 21, 2025

Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 2025-06-27 regarding staffing adequacy, staff behavior, and training at the facility.

Complaint Details
The complaint was unsubstantiated. Allegations included insufficient staffing to meet residents' hygiene needs, rough handling of residents, staff yelling at residents, and inadequate staff training. The Licensing Program Analyst found no evidence to support these claims after records review and interviews.
Findings
The investigation found no preponderance of evidence to substantiate the allegations. Staffing shortages were alleged to have occurred months prior but specific incidents were not substantiated. No evidence supported claims of rough handling or yelling by staff, and training deficiencies were not identified.

Report Facts
Facility capacity: 157

Employees mentioned
NameTitleContext
Kevin MknellyLicensing Program AnalystConducted the complaint investigation visit and findings
Michelle SwearingenAdministratorMet with the Licensing Program Analyst during the investigation
Maribeth SentySupervisorSupervisor overseeing the investigation

Inspection Report

Census: 103 Capacity: 157 Deficiencies: 0 Date: Jun 5, 2025

Visit Reason
The inspection was a case management visit conducted to discuss the progression of a resident's increased aggressive behaviors and efforts to mitigate these behaviors, including review of an eviction notice received for the resident.

Findings
No deficiencies were noted during the inspection. The Licensing Program Analyst observed the resident visiting with friends and discussed behavior management strategies with the Executive Director.

Employees mentioned
NameTitleContext
Michelle SwearingenAdministrator/DirectorMet with Licensing Program Analyst during case management visit and discussed resident behavior.
Kevin MknellyLicensing Program AnalystConducted the case management visit and inspection.
Maribeth SentyLicensing Program ManagerNamed as Licensing Program Manager on the report.

Inspection Report

Census: 103 Capacity: 157 Deficiencies: 0 Date: Jun 5, 2025

Visit Reason
The inspection was a case management visit conducted to review the situation regarding a resident (R1) who had received an eviction notice due to aggressive behavioral expressions.

Findings
No deficiencies were noted during the inspection. The Licensing Program Analyst observed the resident visiting with friends and discussed with the Executive Director the progression of the resident's behaviors and mitigation efforts.

Report Facts
Capacity: 157 Census: 103

Employees mentioned
NameTitleContext
Kevin MknellyLicensing Program AnalystConducted the case management visit
Michelle SwearingenAdministrator/Executive DirectorMet with Licensing Program Analyst during the visit and discussed resident behavior

Inspection Report

Original Licensing
Census: 71 Capacity: 157 Deficiencies: 0 Date: Mar 11, 2025

Visit Reason
The inspection was a post-licensing visit conducted to evaluate the facility using the CARE tool and ensure compliance with updated regulations effective 1/1/25.

Findings
The facility was toured including interior and exterior areas with no immediate health or safety concerns observed. Resident and staff files were reviewed and found complete and well organized. No deficiencies were cited during this inspection.

Report Facts
Resident files reviewed: 3 Staff files reviewed: 3

Employees mentioned
NameTitleContext
Kevin MknellyLicensing Program AnalystConducted the post-licensing inspection
Michelle SwearingenAdministrator/Executive DirectorMet with Licensing Program Analyst during inspection

Inspection Report

Complaint Investigation
Census: 64 Capacity: 157 Deficiencies: 1 Date: Feb 25, 2025

Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 2025-02-06 regarding staff not following refund conditions at the facility.

Complaint Details
The complaint was substantiated. The allegation involved failure to follow refund conditions related to a preadmission fee paid by resident R1 in July 2024. The refund was delayed due to clerical errors and personnel changes. The refund was ultimately issued and verified by 2025-02-14.
Findings
The investigation substantiated the complaint that the facility failed to refund a preadmission fee timely due to clerical errors, including mailing the refund check to an incorrect person. The issue was resolved with the resident receiving the refund by 2025-02-14.

Deficiencies (1)
Admission agreements did not meet refund conditions requiring a 100 percent refund of preadmission fees if the applicant decides not to enter the facility prior to completing a preadmission appraisal, posing a potential risk to resident personal rights.
Report Facts
Capacity: 157 Census: 64 Deficiencies cited: 1

Employees mentioned
NameTitleContext
Kevin MknellyLicensing Program AnalystConducted the complaint investigation and authored the report
Maribeth SentyLicensing Program ManagerOversaw the complaint investigation
Cheryl StevensonExecutive Director / Acting AdministratorFacility representative involved in investigation and report review
Angelique DoyleAdministratorNamed as facility administrator

Inspection Report

Original Licensing
Capacity: 157 Deficiencies: 0 Date: Nov 20, 2024

Visit Reason
The inspection visit was conducted as a pre-licensing evaluation to assess the facility's readiness for licensing approval.

Findings
The Licensing Program Analyst toured the facility and found no immediate health or safety concerns. The facility is in significant compliance, with the license pending approval.

Employees mentioned
NameTitleContext
Kevin MknellyLicensing Program AnalystConducted the pre-licensing inspection and met with the Executive Director.
Angelique DoyleAdministrator/DirectorMet with the Licensing Program Analyst during the inspection.

Report

September 23, 2025

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