Inspection Reports for
The Lakes at Banning

The facility was found to be in compliance with no deficiencies cited. Inspections included physical plant, food service, health-related services, and record reviews, all meeting regulatory standards.

The complaint investigation was unsubstantiated. Allegations included untimely staff response to resident alerts and inadequate food service. Interviews with staff and residents, as well as observations, did not provide sufficient evidence to prove the allegations.

The investigation found the allegations to be unsubstantiated based on interviews with staff and residents, observations, and pertinent documents. Residents reported varied response times to call pendants but generally timely staff attendance, and most residents expressed satisfaction with the food service.

The complaint alleged that staff did not keep the facility free of insects. The allegation was found to be unsubstantiated.

The investigation found no evidence of flies around dining areas or food, and interviews with staff and residents revealed no concerns about insects. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint investigation was unsubstantiated. Allegations included staff not ensuring the facility was free of pests and the facility bus not being in good repair. Both allegations were not corroborated by the investigation.

The investigation found no evidence to corroborate the allegations. The facility was found to have a pest control contract and a recent health inspection rating of A, and the bus was observed to be in good repair with required permits and clearances. The allegations were determined to be unsubstantiated.

The complaint was unsubstantiated, meaning there was not a preponderance of evidence to prove the alleged violation did or did not occur.

The investigation found that Resident 1 sustained an injury due to a fall caused by their sandals after being redirected by staff. The allegation was determined to be unsubstantiated based on observations, interviews, and documents.

The complaint alleged that a resident sustained unexplained bruising. The investigation was unsubstantiated due to lack of sufficient evidence to prove the alleged violation.

The investigation found that although a resident sustained unexplained bruising, there was insufficient evidence to substantiate the allegation. Staff suspected another resident may have caused the bruising, but due to memory care conditions, the cause could not be confirmed. The complaint was determined to be unsubstantiated.

The complaint investigation was unsubstantiated, meaning there was not a preponderance of evidence to prove the alleged violations did or did not occur.

The investigation found all allegations to be unsubstantiated based on interviews with staff and residents, observations, and record reviews. Staff provide adequate food service, meet residents' care needs, and properly maintain laundry equipment.

The complaint alleged that a resident was pushed by an unknown person. The complaint was investigated and found to be unsubstantiated.

The investigation found that Resident 1 wandered into another resident's room, causing Resident 2 to become agitated and push Resident 1. Staff intervened and Resident 1 was treated for a head hematoma. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.

The facility was found to be in good repair with no hazards observed. All required safety and operational elements were in place, including locked medication areas, sufficient linens, food safety, and posted required notices. The pre-licensing inspection was completed with no corrections needed, and the facility appears ready for licensure.

The applicant and administrator demonstrated understanding of licensing laws, facility operation, activities, transportation, staffing requirements, unusual incidents reporting, and general provisions for pre-licensing readiness. Identification was verified and required documentation obtained.