The Mercy Community

The Mercy Community

2021 Albany Ave, West Hartford, CT 06117 View Map

The Mercy Community is a Senior Living Home in Connecticut

The Mercy Community is a Senior Living Home in Connecticut

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Overview of The Mercy Community

Make every moment count at The Mercy Community, an idyllic retreat in West Hartford, CT, offering independent living. Purposely built and spacious studio to two-bedroom floor plans are provided in a vibrant and welcoming environment, ensuring residents can feel at ease during their stay. The community strives to maintain residents’ independence without hassles, helping them with chores and maintenance.

Residents can spend their days as they please with fun recreational activities and engaging programs that aim to keep them active and socially connected. With plenty of convenient local amenities nearby, residents have easy access to their needs. The community also provides shuttle services for residents’ convenience. With its extensive amenities and top-notch services, residents are guaranteed to thrive in their golden years.

Home Information SAINT MARY HOME
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
256
Occupancy
71.6%
Total Bed Days Available
119720
Avg. Length of Stay
99 days
Avg. Residents per Day
194
Finance
Home Revenue
$46,582,316.00
Payroll Costs
$13,389,360.00
Profit
$392,460.00
Total Costs
$2,759,798.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
28.7%
House Specifics:
CCN
75085
Owner Name
MERCY COMMUNITY HEALTH INC.
Rural vs. Urban
Urban
County
Capitol
Type of Control
Governmental — City
Operations
Total Admissions
611
Total Discharges
688
% Medicaid Admissions
0%
% Medicare Admissions
37%
% Private Pay Admissions
63%
% Medicaid Discharges
3%
% Medicare Discharges
32%
% Private Pay Discharges
66%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
2 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day Info Adjusted total nurse staffing hours per resident per day.
3.83 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
36927
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
6043
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
53246
Walk Score
Walk Score: 29 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Facility & Licensing Details

  • CCN (CMS Certification) Info Centers for Medicare & Medicaid Services (CMS) Certification Number. 75085

What does this home offer?

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Pets Allowed: Yes, Pets Allowed

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Housing Options: 1 Bed / 2 Bed

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Building Type: Mid-rise

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Dining Services

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Beauty Services

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Transportation Services

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Housekeeping Services

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Social and Recreational Activities

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Exercise Programs

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Types of Care at The Mercy Community

Independent Living Assisted Living Memory Care
Contact The Mercy Community

Places of interest near The Mercy Community

Address 2.5 miles from city center

Address 2021 Albany Ave, West Hartford, CT 06117

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Comparison Chart

Compare Senior Living around West Hartford
The Mercy Community
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

West Hartford
1 Bed / 2 Bed
-
Yes
29
MERCY COMMUNITY HEALTH INC.
71.6%
$46,582,316.00
$13,389,360.00
28.7%
194.10
2/5
3.8280
2/5
4/5
4/5
Canterbury
IL

For self-sufficient seniors seeking community and minimal assistance.

West Hartford
1 Bed / 2 Bed
-
No
60
BEHNAM, SHAIDA
54.6%
$23,033,119.00
$9,700,483.00
42.1%
38.00
2/5
5.1016
3/5
4/5
1/5
Federation Square Apartments
IL

For self-sufficient seniors seeking community and minimal assistance.

West Hartford
1 Bed
-
No
73
-
-
-
-
-
-
-
-
-
-
-
The Court of Saint James
IL

For self-sufficient seniors seeking community and minimal assistance.

West Hartford
1 Bed / 2 Bed
66
No
71
-
-
-
-
-
-
-
-
-
-
-
The McAuley at The Mercy Community
IL

For self-sufficient seniors seeking community and minimal assistance.

West Hartford
Studio / 1 Bed / 2 Bed
-
No
20
-
-
-
-
-
-
-
-
-
-
-

Claim What’s Yours: Financial Aid for Connecticut Seniors

Program
State Program Name
Eligibility
Benefits
Connecticut Home Care Program for Elders
CHCPE
  • General: Age 65+, Connecticut resident, at risk of nursing home placement.
  • Income Limits: State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).
  • Asset Limits: $1,600 (state), $2,000 (Medicaid, individual).
  • CT Specifics: Two tiers (state and Medicaid); waitlists possible.
  • Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
Statewide Respite Care Program
CT Respite Care
  • General: Caregiver of senior with dementia, Connecticut resident.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $40,000 (individual).
  • CT Specifics: Limited to dementia caregivers; capped funding.
  • Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Congregate Housing Services Program (CHSP)
Connecticut Congregate Housing Services Program
  • General: Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
  • Income Limits (2025): ~$41,000/year (individual, adjusted annually).
  • Asset Limits: Not specified; focus is income-based.
  • CT Specifics: Limited to 14 state-subsidized sites; participants pay 10% of service costs.
  • Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Medicare Savings Program (MSP)
Connecticut Medicare Savings Program
  • General: Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
  • Asset Limits: None since 2023 policy change.
  • CT Specifics: Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Connecticut SCSEP (federally funded, state-administered)
  • General: Age 55+, unemployed, low-income, Connecticut resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • CT Specifics: Priority for veterans, rural residents; limited slots (~500/year).
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Connecticut Seniors

CHCPE

Connecticut Home Care Program for Elders

Requirements:
  • General:
    Age 65+, Connecticut resident, at risk of nursing home placement.
  • Income Limits:
    State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).
  • Asset Limits:
    $1,600 (state), $2,000 (Medicaid, individual).
  • CT Specifics:
    Two tiers (state and Medicaid); waitlists possible.
Benefits without Contact:
  • Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
CT Respite Care

Statewide Respite Care Program

Requirements:
  • General:
    Caregiver of senior with dementia, Connecticut resident.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $40,000 (individual).
  • CT Specifics:
    Limited to dementia caregivers; capped funding.
Benefits without Contact:
  • Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Connecticut Congregate Housing Services Program

Congregate Housing Services Program (CHSP)

Requirements:
  • General:
    Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
  • Income Limits (2025):
    ~$41,000/year (individual, adjusted annually).
  • Asset Limits:
    Not specified; focus is income-based.
  • CT Specifics:
    Limited to 14 state-subsidized sites; participants pay 10% of service costs.
Benefits without Contact:
  • Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Connecticut Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
  • Asset Limits:
    None since 2023 policy change.
  • CT Specifics:
    Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
Benefits without Contact:
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Connecticut SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Connecticut resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • CT Specifics:
    Priority for veterans, rural residents; limited slots (~500/year).
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

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