The McAuley at The Mercy Community

Overview of The Mcauley at the Mercy Community

Experience the best of your golden years at The Mcauley at the Mercy Community, an idyllic haven in West Hartford, CT, offering independent living. The community features beautifully designed and spacious one- and two-bedroom floor plans, ensuring their comfort and safety. Residents maintain their independence without hassles, with the community helping with chores and maintenance.

With a variety of engaging programs and enriching events, residents have fun and make new friends. Residents have easy access to several restaurants and thriving amenities for their necessities and leisure. The community’s vibrant and welcoming environment makes it an ideal retirement destination.

(860) 920-6300

14 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 20 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

StatusActive

IssuanceJuly 28, 2011

ExpirationJune 30, 2027

License Number164

Since 2017 · 9 years of data 3 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2017 vs. Connecticut state average

Overall vs. CT average

Latest Inspection August 22, 2023

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	CT Average	vs. CT Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	3	13	This facility has 77% fewer total inspections than a typical Connecticut assisted living residence (3 vs. CT avg 13).↓ 77% better

Inspection breakdown

3routine inspections

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What does this home offer?

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: Mid-rise

Transportation Services

Housekeeping Services

Social and Recreational Activities

Exercise Programs

2.4 miles from city center Estimated distance in miles from West Hartford's city center to The McAuley at The Mercy Community's address, calculated via Google Maps.

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Connecticut Home Care Program for Elders

CHCPE

Age 65+

General Connecticut resident, at risk of nursing home placement.

Income Limits State-funded: ~$1,600/month; Medicaid: ~$2,829/month 300% FBR

Asset Limits $1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Benefits

In-home care (4-6 hours/day) Adult day care (~$70/day) Meals Respite (up to 14 days/year)

Statewide Respite Care Program

CT Respite Care

Age —

General Caregiver of senior with dementia, Connecticut resident.

Income Limits ~$2,500/month individual, varies

Asset Limits $40,000 individual

Limited to dementia caregivers; capped funding.

Benefits

In-home respite (up to 30 days/year) Adult day care (~$70/day)

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+

General Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

Income Limits (2025) ~$41,000/year individual, adjusted annually

Asset Limits Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Benefits

Personal care (3-5 hours/day) Meals ($5-$7/meal) Housekeeping Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled

General Connecticut resident, enrolled in Medicare Part A/B.

Income Limits (2025) ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

Asset Limits None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Benefits

Covers Medicare Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20% of services)

Compare Senior Living around West Hartford

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The Mercy Community	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	West Hartford (Bishop's Corner)	256 Facility 256 CT AVG 112 Rank #3 / 123	Yes	29 Facility 29 CT AVG 47 Rank #191 / 264	Studio / 1 Bed / 2 Bed	-	83.3% Facility 83.3% CT AVG 84.6% Rank #65 / 101	-
The Court of Saint James	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	West Hartford	66 Facility 66 CT AVG 112 Rank #91 / 123	No	71 Facility 71 CT AVG 47 Rank #60 / 264	Studio / 1 Bed / 2 Bed	-	-	-
The McAuley at The Mercy Community	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	West Hartford	-	No	20 Facility 20 CT AVG 47 Rank #211 / 264	Studio / 1 Bed / 2 Bed	14 Facility 14 CT AVG 15 Rank #67 / 132	-	3
Canterbury	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	West Hartford	-	No	60 Facility 60 CT AVG 47 Rank #88 / 264	Studio / 1 Bed / 2 Bed	-	-	-
Federation Square Apartments	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.	West Hartford (Starkel Road)	-	No	73 Facility 73 CT AVG 47 Rank #56 / 264	Studio / 1 Bed / 2 Bed	-	-	-

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Is The McAuley at The Mercy Community in a walkable area?

The McAuley at The Mercy Community has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The McAuley at The Mercy Community?

According to CT state health department records, The McAuley at The Mercy Community's license number is 164.

When does The McAuley at The Mercy Community's license expire?

According to CT state health department records, The McAuley at The Mercy Community's license expires on June 30, 2027.

Are there photos of The McAuley at The Mercy Community?

Yes — there are 7 photos of The McAuley at The Mercy Community in the photo gallery on this page.

What is the address of The McAuley at The Mercy Community?

The McAuley at The Mercy Community is located at 275 Steele Road, West Hartford, CT 06117.

What is the phone number of The McAuley at The Mercy Community?

(860) 920-6300 will put you in contact with the team at The McAuley at The Mercy Community.

Is The McAuley at The Mercy Community Medicare or Medicaid certified?

The McAuley at The Mercy Community is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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The McAuley at The Mercy Community