The Mercy Community
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · West Hartford, CT

The Mercy Community

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · West Hartford, CT

Overview of The Mercy Community

Make every moment count at The Mercy Community, an idyllic retreat in West Hartford, CT, offering independent living. Purposely built and spacious studio to two-bedroom floor plans are provided in a vibrant and welcoming environment, ensuring residents can feel at ease during their stay. The community strives to maintain residents’ independence without hassles, helping them with chores and maintenance.

Residents can spend their days as they please with fun recreational activities and engaging programs that aim to keep them active and socially connected. With plenty of convenient local amenities nearby, residents have easy access to their needs. The community also provides shuttle services for residents’ convenience. With its extensive amenities and top-notch services, residents are guaranteed to thrive in their golden years.

Walk Score
Walk Score: 29 / 100 Rank #191 / 262Walk Score — State benchmarkedThis home is ranked 191st out of 262 homes in Connecticut for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Connecticut facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

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What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

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Housing options icon

Housing Options: 1 Bed / 2 Bed

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Building type icon

Building Type: Mid-rise

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Beauty services icon

Beauty Services

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Transportation Services

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Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

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Exercise program icon

Exercise Programs

Places of interest near The Mercy Community

Address 2.5 miles from city center Info Estimated distance in miles from West Hartford's city center to The Mercy Community's address, calculated via Google Maps.

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Compare Nursing Homes around West Hartford

Info below is compiled from CMS reports & the CT Dept. of Public Health (DPH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The Reservoir
NH
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75
Facility 75
CT AVG 113
Rank #82 / 119
90.3%
Facility 90.3%
CT AVG 84
Rank #45 / 104
+7%
3.60
Facility 3.60
CT AVG 3.97
Rank #42 / 65
-40%-9%
$24.5k
Facility $24.5k
CT AVG $43.8k
Rank #55 / 67
67
Facility 67
CT AVG 32.0
Rank #65 / 67
7.4
Facility 7.4
CT AVG 5.8
Rank #57 / 67
168-
14
Facility 14
CT AVG 48
Rank #230 / 262
Christal Altius
$11.2MFiscal year ending 09/2023
Facility $11.2MFiscal year ending 09/2023
CT AVG $18.0M
Rank #50 / 65
$5.3MFiscal year ending 09/2023
Facility $5.3MFiscal year ending 09/2023
CT AVG $10.6M
Rank #56 / 65
47.4%Fiscal year ending 09/2023
Facility 47.4%Fiscal year ending 09/2023
CT AVG 68%
Rank #54 / 65
75407
Hughes Health and Rehabilitation -
NH
West Hartford
170
Facility 170
CT AVG 113
Rank #17 / 119
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68
Facility 68
CT AVG 48
Rank #66 / 262
$12.9M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$8.5M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.65.6%*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.75082

Financial Assistance for
Nursing Home in Connecticut

The Mercy Community is located in West Hartford, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.

Get Financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+
General Connecticut resident, at risk of nursing home placement.
Income Limits State-funded: ~$1,600/month; Medicaid: ~$2,829/month 300% FBR
Asset Limits $1,600 (state), $2,000 (Medicaid, individual).
CT

Two tiers (state and Medicaid); waitlists possible.

Benefits
In-home care (4-6 hours/day) Adult day care (~$70/day) Meals Respite (up to 14 days/year)

Statewide Respite Care Program

CT Respite Care

Age
General Caregiver of senior with dementia, Connecticut resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
CT

Limited to dementia caregivers; capped funding.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$70/day)

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+
General Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
Income Limits (2025) ~$41,000/year individual, adjusted annually
Asset Limits Not specified; focus is income-based.
CT

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Benefits
Personal care (3-5 hours/day) Meals ($5-$7/meal) Housekeeping Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled
General Connecticut resident, enrolled in Medicare Part A/B.
Income Limits (2025) ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
Asset Limits None since 2023 policy change.
CT

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Benefits
Covers Medicare Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20% of services)

Frequently Asked Questions about The Mercy Community

What neighborhood is The Mercy Community in?

The Mercy Community is in the Bishop's Corner neighborhood.

Is The Mercy Community in a walkable area?

The Mercy Community has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Are pets allowed at The Mercy Community?

Yes, The Mercy Community allows residents to bring their pets.

Are there photos of The Mercy Community?

Yes — there are 3 photos of The Mercy Community in the photo gallery on this page.

What is the address of The Mercy Community?

The Mercy Community is located at 2021 Albany Ave, West Hartford, CT 06117.

What is the phone number of The Mercy Community?

(860) 570-8400 will put you in contact with the team at The Mercy Community.

Is The Mercy Community Medicare or Medicaid certified?

The Mercy Community is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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