Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

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The Neighborhood in Rio Rancho, New Mexico, envisions a vibrant independent living community where seniors can embrace diverse living options tailored to their evolving needs. Committed to providing comprehensive care, the community offers specialized independent living, assisted living, skilled nursing, and memory care services within a unified campus. Their mission is to create a supportive haven, ensuring residents enjoy a maintenance-free lifestyle, receive necessary assistance, or access specialized care, fostering a thriving environment for all.
Apartments at The Neighborhood are thoughtfully designed and equipped with modern independent living amenities such as kitchens, washers and dryers, patios or balconies, internet and cable access, and emergency call systems, promoting comfort and peace of mind. Residents can bask in the community’s scenic beauty while indulging in various amenities, including a library, dog park, swimming pool, gardening area, chapel, fitness center, and beauty and barber shop. For those with dementia, secure outdoor spaces are provided, allowing them to wander freely in a safe environment.
May offer a more intimate, personalized care environment.
Lower occupancy suggests more openings may be available.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
20% of new residents, usually for short-term rehab.
62% of new residents, often for short stays.
19% of new residents, often for long-term daily care.
The Neighborhood in Rio Rancho Life Plan Community is legally operated by HAVERLAND CARTER LIFESTYLE GROUP, and administrated by Sharon Inoue.
Key information about the people who lead and staff this community.
Room Sizes: 723 / 843 / 1,007 / 1,188 - 1,350 sq. ft
Housing Options: 1 Bed / 2 Bed
Building Type: Mid-rise
In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Nursing Homes 24/7 care needed
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
3.9 miles from city center
900 Loma Colorado Blvd NE, Rio Rancho, NM 87124
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 21 | 9.9 | Yes |
| Licensed Practical Nurse | 23 | 9.7 | Yes |
| Certified Nursing Assistant | 94 | 9.8 | Yes |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 24 | 70 | 94 | 16,010 | 91 | 100% | 9.8 |
| Licensed Practical Nurse | 7 | 16 | 23 | 3,357 | 90 | 99% | 9.7 |
| Registered Nurse | 6 | 15 | 21 | 3,220 | 91 | 100% | 9.9 |
| Nurse Practitioner | 1 | 1 | 2 | 1,342 | 83 | 91% | 9.3 |
| Physical Therapy Assistant | 0 | 1 | 1 | 481 | 65 | 71% | 7.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 443 | 59 | 65% | 7.5 |
| Administrator | 1 | 0 | 1 | 398 | 53 | 58% | 7.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 397 | 65 | 71% | 5.5 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 369 | 59 | 65% | 6.1 |
| Speech Language Pathologist | 0 | 1 | 1 | 364 | 64 | 70% | 5.7 |
| Qualified Social Worker | 0 | 1 | 1 | 211 | 49 | 54% | 4.3 |
| Occupational Therapy Aide | 0 | 2 | 2 | 88 | 32 | 35% | 2.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 81 | 14 | 15% | 5.8 |
Source: CMS Health Citations (Feb 2022 – Mar 2025)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Mar 20, 2025 | E | Administration | F0849 | Corrected |
| Mar 20, 2025 | F | Nursing Services | F0726 | Corrected |
| Mar 20, 2025 | D | Care Planning | F0641 | Corrected |
| Mar 20, 2025 | E | Care Planning | F0657 | Corrected |
| Mar 20, 2025 | E | Resident Rights | F0571 | Corrected |
| Mar 20, 2025 | E | Resident Rights | F0580 | Corrected |
| Jan 03, 2025 | D | Environmental | F0908 | Corrected |
| Jan 03, 2025 | D | Quality of Care | F0689 | Corrected |
| May 23, 2024 | F | Nutrition | F0812 | Corrected |
| May 23, 2024 | E | Pharmacy | F0761 | Corrected |
| May 23, 2024 | E | Quality of Care | F0684 | Corrected |
| May 23, 2024 | D | Quality of Care | F0695 | Corrected |
| May 23, 2024 | D | Care Planning | F0656 | Corrected |
| May 23, 2024 | D | Care Planning | F0658 | Corrected |
| Apr 01, 2024 | D | Environmental | F0921 | Corrected |
| Apr 01, 2024 | D | Pharmacy | F0757 | Corrected |
| Apr 01, 2024 | D | Quality of Care | F0740 | Corrected |
| Apr 01, 2024 | D | Care Planning | F0658 | Corrected |
| Apr 01, 2024 | D | Resident Rights | F0580 | Corrected |
| Feb 03, 2023 | D | Abuse/Neglect | F0602 | Corrected |
| Feb 03, 2023 | D | Abuse/Neglect | F0609 | Corrected |
| Feb 03, 2023 | F | Nutrition | F0812 | Corrected |
| Feb 03, 2023 | E | Quality of Care | F0684 | Corrected |
| Feb 03, 2023 | D | Quality of Care | F0693 | Corrected |
| Feb 03, 2023 | E | Care Planning | F0641 | Corrected |
| Feb 03, 2023 | D | Care Planning | F0658 | Corrected |
| Feb 03, 2023 | E | Resident Rights | F0578 | Corrected |
| Feb 03, 2023 | D | Resident Rights | F0585 | Corrected |
| Feb 18, 2022 | H | Abuse/Neglect | F0600 | Corrected |
| Feb 18, 2022 | E | Infection Control | F0880 | Corrected |
| Feb 18, 2022 | F | Infection Control | F0886 | Corrected |
| Feb 18, 2022 | E | Nursing Services | F0725 | Corrected |
| Feb 18, 2022 | D | Nursing Services | F0732 | Corrected |
| Feb 18, 2022 | D | Nutrition | F0803 | Corrected |
| Feb 18, 2022 | F | Nutrition | F0812 | Corrected |
| Feb 18, 2022 | D | Pharmacy | F0756 | Corrected |
| Feb 18, 2022 | E | Pharmacy | F0759 | Corrected |
| Feb 18, 2022 | D | Care Planning | F0636 | Corrected |
| Feb 18, 2022 | D | Care Planning | F0655 | Corrected |
| Feb 18, 2022 | D | Care Planning | F0656 | Corrected |
| Feb 18, 2022 | D | Care Planning | F0657 | Corrected |
| Feb 18, 2022 | D | Care Planning | F0658 | Corrected |
| Feb 18, 2022 | D | Care Planning | F0661 | Corrected |
| Feb 18, 2022 | E | Resident Rights | F0550 | Corrected |
| Feb 18, 2022 | H | Resident Rights | F0558 | Corrected |
| Feb 18, 2022 | E | Resident Rights | F0561 | Corrected |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Measures for residents who stay 100 days or less (typically rehabilitation patients).
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