The Neighborhood in Rio Rancho Life Plan Community

The Neighborhood in Rio Rancho Life Plan Community is an Independent Living Home in New Mexico

The Neighborhood in Rio… is an Independent Living Home in New Mexico

The Neighborhood in Rio Rancho Life Plan Community

900 Loma Colorado Blvd NE, Rio Rancho, NM 87124 View Map

The Neighborhood in Rio Rancho Life Plan Community is an Independent Living Home in New Mexico

The Neighborhood in Rio… is an Independent Living Home in New Mexico

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Overview of The Neighborhood in Rio Rancho Life Plan Community

The Neighborhood in Rio Rancho, New Mexico, envisions a vibrant independent living community where seniors can embrace diverse living options tailored to their evolving needs. Committed to providing comprehensive care, the community offers specialized independent living, assisted living, skilled nursing, and memory care services within a unified campus. Their mission is to create a supportive haven, ensuring residents enjoy a maintenance-free lifestyle, receive necessary assistance, or access specialized care, fostering a thriving environment for all.

Apartments at The Neighborhood are thoughtfully designed and equipped with modern independent living amenities such as kitchens, washers and dryers, patios or balconies, internet and cable access, and emergency call systems, promoting comfort and peace of mind. Residents can bask in the community’s scenic beauty while indulging in various amenities, including a library, dog park, swimming pool, gardening area, chapel, fitness center, and beauty and barber shop. For those with dementia, secure outdoor spaces are provided, allowing them to wander freely in a safe environment.

+1 505-994-2296
Home Information The Neighborhood In Rio Rancho
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
72
Occupancy
64.0%
Total Bed Days Available
26280
Avg. Length of Stay
103 days
Avg. Residents per Day
46
Finance
Home Revenue
$16,126,999.00
Payroll Costs
$6,250,117.00
Profit
$-2,448,941.00
Total Home Costs
$17,503,639.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
38.8%
House Specifics:
CCN
325130
Owner Name
HAVERLAND CARTER LIFESTYLE GROUP OPERATING,LLC
Rural vs. Urban
Urban
County
Sandoval
Type of Control
Governmental — City
Operations
Total Admissions
205
Total Discharges
201
% Medicaid Admissions
19%
% Medicare Admissions
20%
% Private Pay Admissions
62%
% Medicaid Discharges
22%
% Medicare Discharges
13%
% Private Pay Discharges
65%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
5.82 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
11247
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
549
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
8960
Bed community size
72-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 8 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
Active
Facility Type
Assisted Living Facility
License Expiration
April 30, 2026

Additional licensing details

County: Sandoval

Ownership & operating entity

The Neighborhood in Rio Rancho Life Plan Community is legally operated by HAVERLAND CARTER LIFESTYLE GROUP, and administrated by Sharon Inoue.

Administrator: Sharon Inoue
Nonprofit ownership: No

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Sharon Inoue

Contact Information

Fax: (505) 994-0331

What does this home offer?

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Room Sizes: 723 / 843 / 1,007 / 1,188 - 1,350 sq. ft

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Housing Options: 1 Bed / 2 Bed

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Building Type: Mid-rise

Types of Care at The Neighborhood in Rio Rancho Life Plan Community

Independent Living Assisted Living Skilled Nursing
Contact The Neighborhood in Rio Rancho Life Plan Community

Floor Plans

Places of interest near The Neighborhood in Rio Rancho Life Plan Community

Address 3.9 miles from city center

Address 900 Loma Colorado Blvd NE, Rio Rancho, NM 87124

Calculate Travel Distance to The Neighborhood in Rio Rancho Life Plan Community

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Comparison Chart

The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
Compare Independent Living around Rio Rancho
The Neighborhood in Rio Rancho Life Plan Community
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

SNF

24/7 care needed

Rio Rancho
72
No
-
8
HAVERLAND CARTER LIFESTYLE GROUP OPERATING,LLC
64.0%
$16,126,999.00
$6,250,117.00
38.8%
45.60
4/5
5.8158
4/5
4/5
4/5
1 Bed / 2 Bed
The Rio Grande Gracious Retirement Living
IL

For self-sufficient seniors seeking community and minimal assistance.

Rio Rancho
-
No
A+
8
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Avamere at Rio Rancho
AL

For seniors needing help with daily tasks but not full-time nursing.

Rio Rancho
134
Yes
-
2
RIO RANCHO OPERATIONS, LLC
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Buena Vista Apartments
IL

For self-sufficient seniors seeking community and minimal assistance.

Rio Rancho
-
Yes
A+
39
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Fairwinds – Rio Rancho
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

Rio Rancho
76
Yes
-
11
RIOAV, LLC.
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

152
Total Staff
40
Employees
112
Contractors
26,761
Total Hours (Quarter)
32
Avg Staff/Day
9.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 21 9.9 Yes
Licensed Practical Nurse 23 9.7 Yes
Certified Nursing Assistant 94 9.8 Yes
Staff by Category
Administration
1 staff
7.5hs shift avg
Nursing Staff
138 staff
9.8hs shift avg
Physicians & Practitioners
2 staff
9.3hs shift avg
Therapy Services
9 staff
5.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
4.3hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
1 staff
7.5hs shift avg
Contractor Analysis
50.3%
of total hours from contractors
13,459 contractor hours this quarter
Certified Nursing Assistant: 70 Physical Therapy Assistant: 1 Licensed Practical Nurse: 16 Physical Therapy Aide: 2 Occupational Therapy Aide: 2 Respiratory Therapy Technician: 2 Speech Language Pathologist: 1 Registered Nurse: 15 Nurse Practitioner: 1 Occupational Therapy Assistant: 1 Qualified Social Worker: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 24 70 94 16,010 91 100% 9.8
Licensed Practical Nurse 7 16 23 3,357 90 99% 9.7
Registered Nurse 6 15 21 3,220 91 100% 9.9
Nurse Practitioner 1 1 2 1,342 83 91% 9.3
Physical Therapy Assistant 0 1 1 481 65 71% 7.4
Mental Health Service Worker 1 0 1 443 59 65% 7.5
Administrator 1 0 1 398 53 58% 7.5
Physical Therapy Aide 0 2 2 397 65 71% 5.5
Respiratory Therapy Technician 0 2 2 369 59 65% 6.1
Speech Language Pathologist 0 1 1 364 64 70% 5.7
Qualified Social Worker 0 1 1 211 49 54% 4.3
Occupational Therapy Aide 0 2 2 88 32 35% 2.6
Occupational Therapy Assistant 0 1 1 81 14 15% 5.8

Health Inspection History

Source: CMS Health Citations (Feb 2022 – Mar 2025)

6
Inspections
46
Total Citations
0
Critical (J-L)
2
Serious (G-I)
7.67
Citations/Inspection
Mar 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
44
Serious (G-I)
2
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
8
17% of total
Quality of Life & Care
6
13% of total
Pharmacy Services
4
9% of total
Abuse, Neglect & Exploitation
3
7% of total
Infection Control
2
4% of total
Environmental
2
4% of total
Citation Sources
Standard Inspections 31
Complaint Investigations 16
State Comparison (NM)
Avg Citations (State)
48.6
This Facility: 46
Avg Critical (State)
1.1
This Facility: 0
Recent Citations (Last 3 Years)
Date Severity ? Category Tag Status
Mar 20, 2025 E Administration F0849 Corrected
Mar 20, 2025 F Nursing Services F0726 Corrected
Mar 20, 2025 D Care Planning F0641 Corrected
Mar 20, 2025 E Care Planning F0657 Corrected
Mar 20, 2025 E Resident Rights F0571 Corrected
Mar 20, 2025 E Resident Rights F0580 Corrected
Jan 03, 2025 D Environmental F0908 Corrected
Jan 03, 2025 D Quality of Care F0689 Corrected
May 23, 2024 F Nutrition F0812 Corrected
May 23, 2024 E Pharmacy F0761 Corrected
May 23, 2024 E Quality of Care F0684 Corrected
May 23, 2024 D Quality of Care F0695 Corrected
May 23, 2024 D Care Planning F0656 Corrected
May 23, 2024 D Care Planning F0658 Corrected
Apr 01, 2024 D Environmental F0921 Corrected
Apr 01, 2024 D Pharmacy F0757 Corrected
Apr 01, 2024 D Quality of Care F0740 Corrected
Apr 01, 2024 D Care Planning F0658 Corrected
Apr 01, 2024 D Resident Rights F0580 Corrected
Feb 03, 2023 D Abuse/Neglect F0602 Corrected
Feb 03, 2023 D Abuse/Neglect F0609 Corrected
Feb 03, 2023 F Nutrition F0812 Corrected
Feb 03, 2023 E Quality of Care F0684 Corrected
Feb 03, 2023 D Quality of Care F0693 Corrected
Feb 03, 2023 E Care Planning F0641 Corrected
Feb 03, 2023 D Care Planning F0658 Corrected
Feb 03, 2023 E Resident Rights F0578 Corrected
Feb 03, 2023 D Resident Rights F0585 Corrected
Feb 18, 2022 H Abuse/Neglect F0600 Corrected
Feb 18, 2022 E Infection Control F0880 Corrected
Feb 18, 2022 F Infection Control F0886 Corrected
Feb 18, 2022 E Nursing Services F0725 Corrected
Feb 18, 2022 D Nursing Services F0732 Corrected
Feb 18, 2022 D Nutrition F0803 Corrected
Feb 18, 2022 F Nutrition F0812 Corrected
Feb 18, 2022 D Pharmacy F0756 Corrected
Feb 18, 2022 E Pharmacy F0759 Corrected
Feb 18, 2022 D Care Planning F0636 Corrected
Feb 18, 2022 D Care Planning F0655 Corrected
Feb 18, 2022 D Care Planning F0656 Corrected
Feb 18, 2022 D Care Planning F0657 Corrected
Feb 18, 2022 D Care Planning F0658 Corrected
Feb 18, 2022 D Care Planning F0661 Corrected
Feb 18, 2022 E Resident Rights F0550 Corrected
Feb 18, 2022 H Resident Rights F0558 Corrected
Feb 18, 2022 E Resident Rights F0561 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for New Mexico Seniors

Program
State Program Name
Eligibility
Benefits
Centennial Care Community Benefit
NM Medicaid Centennial Care
Official government program page
  • General: Age 65+ or disabled, New Mexico resident, Medicaid- eligible, long-term care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
  • NM Specifics: Managed care model; rural outreach efforts.
  • Services: In-home care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care (~$65/day), medical services.
New Mexico Caregiver Support Program
  • General: Caregiver of someone 60+ (or with dementia), New Mexico resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NM Specifics: Limited slots; rural focus due to sparse population.
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
New Mexico PACE (e.g., InnovAge New Mexico PACE)
Official government program page
  • General: Age 55+, NM resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NM Specifics: Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Older Americans Act (OAA) Services
New Mexico Older Americans Act Services
Official government program page
  • General: Age 60+, NM resident (or spouse of any age); no income/asset limits.
  • Income Limits (2025): None; sliding scale fees may apply for some services.
  • Asset Limits: Not assessed.
  • NM Specifics: Two AAAs (Albuquerque vs. Non-Metro); services vary by region.
  • Services: Meals (home-delivered or group, ~$5-$7/meal value), transportation, homemaker services (~4 hours/week), respite (5 days/year), adult day care ($50/day).
Medicare Savings Program (MSP)
New Mexico Medicare Savings Program
  • General: Age 65+ or disabled, NM resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: None in NM (unique among states).
  • NM Specifics: No asset test; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NM resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NM Specifics: Covers oil, gas, electric, wood; emergency aid available.
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max), weatherization.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NM resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NM Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
New Mexico VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NM resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NM Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Property Tax Rebate for Seniors
New Mexico Property Tax Rebate
  • General: Age 65+, NM resident, homeowner or renter, paid property taxes.
  • Income Limits (2025): ~$36,000/year (individual, projected).
  • Asset Limits: Not assessed.
  • NM Specifics: Rebate up to $250-$500; annual application required.
  • Services: Tax rebate (~$250-$500/year) to offset housing costs.

Claim What’s Yours Financial Aid for New Mexico Seniors

NM Medicaid Centennial Care

Centennial Care Community Benefit

Requirements:
  • General:
    Age 65+ or disabled, New Mexico resident, Medicaid- eligible, long-term care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home, car).
  • NM Specifics:
    Managed care model; rural outreach efforts.
Benefits without Contact:
  • Services: In-home care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care (~$65/day), medical services.
NM NFCSP Respite

New Mexico Caregiver Support Program

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), New Mexico resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NM Specifics:
    Limited slots; rural focus due to sparse population.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
New Mexico PACE (e.g., InnovAge New Mexico PACE)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NM resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NM Specifics:
    Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
New Mexico Older Americans Act Services

Older Americans Act (OAA) Services

Requirements:
  • General:
    Age 60+, NM resident (or spouse of any age); no income/asset limits.
  • Income Limits (2025):
    None; sliding scale fees may apply for some services.
  • Asset Limits:
    Not assessed.
  • NM Specifics:
    Two AAAs (Albuquerque vs. Non-Metro); services vary by region.
Benefits without Contact:
  • Services: Meals (home-delivered or group, ~$5-$7/meal value), transportation, homemaker services (~4 hours/week), respite (5 days/year), adult day care ($50/day).
New Mexico Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NM resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    None in NM (unique among states).
  • NM Specifics:
    No asset test; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Mexico LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NM resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NM Specifics:
    Covers oil, gas, electric, wood; emergency aid available.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max), weatherization.
New Mexico SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NM resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NM Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
New Mexico VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NM resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NM Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
New Mexico Property Tax Rebate

Property Tax Rebate for Seniors

Requirements:
  • General:
    Age 65+, NM resident, homeowner or renter, paid property taxes.
  • Income Limits (2025):
    ~$36,000/year (individual, projected).
  • Asset Limits:
    Not assessed.
  • NM Specifics:
    Rebate up to $250-$500; annual application required.
Benefits without Contact:
  • Services: Tax rebate (~$250-$500/year) to offset housing costs.

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