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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Located at 120 W 106th St in Manhattan, The New Jewish Home is a 514-bed nonprofit facility operated by Jewish Home Lifecare, Manhattan. The high-rise community offers independent and skilled nursing care, with specialized programming in orthopedic rehabilitation, cardiac rehabilitation, and post-acute care.
Staff provides 3 hours 32 minutes of nursing care per resident per day. Nursing hours are 3 hours 32 minutes per resident per day, with weekend RN coverage 14% above state average, though weekday LPN hours run 26% below state norms.
The facility accepts Medicare, Medicaid, and private pay, serving 406 residents with an average length of stay of 167 days. Occupancy sits at 79%, below New York’s state average.
The New Jewish Home, Manhattan’s walk score of 93 means daily errands require no car.
The regulatory record reveals serious and recurring deficiencies. Since 2019, 14 inspections yielded 32 citations which is 146% more than the state average; that, alongside 517 complaints, which is 554% above typical.
A March 2024 complaint investigation substantiated abuse and neglect: staff left one resident on the floor unclothed for 35 minutes and physically restrained another resident, leaving them naked in the dining room for over two hours, with multiple staff named in findings. November 2024 inspections documented deficiencies in abuse reporting, resident rights compliance, and physical restraint use; corrections were completed by January 2025.
The facility incurred two federal penalties totaling $135,000.
Complaint investigations reached 22; recurring themes involve resident safety, abuse and neglect reporting, infection control failures, medication management errors, and environmental hazards.
Financial strain is evident: the facility reported an operating deficit of $15.2 million in the most recent fiscal year.
Twenty-one lawsuits are on record, with eight currently active; the most recent was filed in 2025.
This large Manhattan community serves residents seeking skilled nursing care and rehabilitation in an accessible urban setting, with staffing and operational capacity supporting longer-term stays.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 44m per day | ▲ 5% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 34m per day | ▼ 26% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 24m per day | ▲ 10% State avg: 2h 11m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 24m per day | ▲ 7% State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 43% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 32m per day | ▲ 14% State avg: 28m per day · National avg: 29m per day |
Lower than the New York average: 88.3%The New Jewish Home, Manhattan is legally operated by Jewish Home Lifecare, Manhattan (Not for Profit).
In America, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the America state average. The score below shows how many points this facility sits above or below the typical America nursing home score (the benchmark); higher is better.
19 points below the America average for nursing homes (83/100)
Inspection score: 64 out of 100. Letter grade D. 19 points below the America average for nursing homes (83/100)
Enforcement actions are formal penalties or interventions imposed by America regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 6 enforcement actions. 33% of America nursing homes have zero, and the statewide average is 1.6.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the America state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 32 | 13 | This facility has 146% more total citations than a typical America nursing home (32 vs. NY avg 13).↑ 146% worse |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 26 | 20 | This facility has 30% more health citations than a typical America nursing home (26 vs. NY avg 20).↑ 30% worse |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 6 | 4 | This facility has 50% more life safety citations than a typical America nursing home (6 vs. NY avg 4).↑ 50% worse |
|
Citations per year
Average citations per year since 2021.
| 6.4 | 2.6 | This facility has 146% more citations per year than a typical America nursing home (6.4 vs. NY avg 2.6).↑ 146% worse |
|
Citations per inspection
Average citations per inspection.
| 2.3 | 1.4 | This facility has 64% more citations per inspection than a typical America nursing home (2.3 vs. NY avg 1.4).↑ 64% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 14 | 9 | This facility has 56% more total inspections than a typical America nursing home (14 vs. NY avg 9).↑ 56% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 6 | 4 | This facility has 50% more inspections with citations than a typical America nursing home (6 vs. NY avg 4).↑ 50% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 43% | 44% | This facility has 1 percentage point lower inspection citation rate than a typical America nursing home (43% vs. NY avg 44%).↓ 1% better |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 517 | 79 | This facility has 554% more total complaints than a typical America nursing home (517 vs. NY avg 79).↑ 554% worse |
|
Complaints per year
Average complaints per year since 2021.
| 103.4 | 15.8 | This facility has 554% more complaints per year than a typical America nursing home (103.4 vs. NY avg 15.8).↑ 554% worse |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 1.27 | 0.50 | This facility has 154% more complaints per bed than a typical America nursing home (1.27 vs. NY avg 0.5).↑ 154% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with America regulators.
| 22 | 15 | This facility has 47% more complaint investigations than a typical America nursing home (22 vs. NY avg 15).↑ 47% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
America average N/A
Last Health inspection on Nov 2024
America average N/A
America average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 29 citations resulted from standard inspections; 1 of 29 resulted from complaint investigations; and 1 of 29 came from combined inspections (standard and complaint).
In line with America averageAmerica average: N/A
In line with America averageAmerica average: N/A
Corrected
Corrected
Corrected
Corrected
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
21
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
8
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
13
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2017
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2025
Next scheduled court appearance on record across active cases.
May 08, 2026Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with State averageState average ratio: 0 : 0
0% compared with State averageState average: 0 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
56 total: 29 full-time employees and 27 contractors.
56
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursAssists with medical care and medications.
54 total: 28 full-time employees and 26 contractors.
54
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursHelps with daily care and mobility.
254 total: 204 full-time employees and 50 contractors.
254
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
42,081 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 204 | 50 | 254 | 93,176 | 92 | 100% | 7.7 |
| Registered Nurse | 29 | 27 | 56 | 21,412 | 92 | 100% | 9 |
| Licensed Practical Nurse | 28 | 26 | 54 | 19,861 | 92 | 100% | 7.9 |
| Clinical Nurse Specialist | 17 | 10 | 27 | 6,303 | 92 | 100% | 7.4 |
| Physical Therapy Assistant | 10 | 0 | 10 | 3,687 | 89 | 97% | 7.6 |
| Speech Language Pathologist | 8 | 0 | 8 | 2,978 | 71 | 77% | 7.5 |
| Mental Health Service Worker | 8 | 0 | 8 | 2,727 | 64 | 70% | 7.5 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 2,469 | 92 | 100% | 7.3 |
| Dietitian | 6 | 0 | 6 | 2,050 | 77 | 84% | 7 |
| Feeding Assistant | 1 | 5 | 6 | 2,024 | 87 | 95% | 7.5 |
| Other Physician | 0 | 5 | 5 | 1,959 | 69 | 75% | 7.4 |
| Occupational Therapy Aide | 4 | 1 | 5 | 1,889 | 77 | 84% | 8.6 |
| Physical Therapy Aide | 5 | 0 | 5 | 1,656 | 92 | 100% | 7.7 |
| Qualified Social Worker | 4 | 0 | 4 | 1,094 | 67 | 73% | 7.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 923 | 83 | 90% | 7.5 |
| Other Social Services Staff | 1 | 0 | 1 | 462 | 62 | 67% | 7.4 |
| Dental Services Staff | 1 | 0 | 1 | 424 | 58 | 63% | 7.3 |
| Administrator | 1 | 0 | 1 | 405 | 54 | 59% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 390 | 52 | 57% | 7.5 |
| Medical Director | 1 | 0 | 1 | 383 | 51 | 55% | 7.5 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 357 | 48 | 52% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 338 | 45 | 49% | 7.5 |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
102% higher than America averageAmerica average: $66K
In line with America averageAmerica average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than America averageAmerica average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 8, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 26, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.2
47% better than America averageAmerica average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.7
19% better than America averageAmerica average: 18.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
58% better than America averageAmerica average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
7.8%
53% better than America averageAmerica average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.5%
38% worse than America averageAmerica average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
1.8%
39% better than America averageAmerica average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
5.4%
25% better than America averageAmerica average: 7.2%
Percent of long-stay residents with a urinary tract infection
0.3%
79% better than America averageAmerica average: 1.4%
Percent of long-stay residents who lose too much weight
4.0%
34% better than America averageAmerica average: 6.1%
Percent of long-stay residents who have depressive symptoms
3.3%
82% better than America averageAmerica average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
5.2%
58% better than America averageAmerica average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.9%
9% better than America averageAmerica average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than America averageAmerica average: 95.2%
Number of hospitalizations per 1,000 long-stay resident days.
0.64
63% better than America averageAmerica average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.80
41% better than America averageAmerica average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.8%
16% better than America averageAmerica average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
87% better than America averageAmerica average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.3%
15% better than America averageAmerica average: 78.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
14.7%
29% better than America averageAmerica average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
26% better than America averageAmerica average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.3%
66% better than America averageAmerica average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
61.8%
15% better than America averageAmerica average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
59.0%
17% better than America averageAmerica average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
40% of new residents, usually for short-term rehab.
51% of new residents, often for short stays.
8% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
403Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Conducts clinical research trials to develop and test new treatments
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The New Jewish Home, Manhattan based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #6 / 382Payroll — State benchmarkedThis home is ranked 6th out of 382 homes in New York for payroll. Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Studio / 1 Bed
Building Type: High-rise
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
9.7 miles from city center
Estimated distance in miles from New York's city center to The New Jewish Home, Manhattan's address, calculated via Google Maps.
Add your location
The New Jewish Home, Manhattan is in the Manhattan neighborhood of New York.
The legal owner and operator of The New Jewish Home, Manhattan is Jewish Home Lifecare, Manhattan (Not for Profit).
The New Jewish Home, Manhattan has a walk score of 93. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
The New Jewish Home, Manhattan's occupancy is 79%.
The New Jewish Home, Manhattan has 514 beds.
The New Jewish Home, Manhattan has had 32 recently reported deficiencies.
Yes — there are 8 photos of The New Jewish Home, Manhattan in the photo gallery on this page.
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