Inspection Reports for
The Oaks Care Center

50 PINECREST DRIVE, PINEVILLE, LA, 71360

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5 Reports

All CMS 2022–2024

Inspection Report — Sep 18, 2024

Routine CMS
Date: Sep 18, 2024

Visit Reason
The inspection was conducted to evaluate compliance with professional standards of quality in a nursing facility, including clinical care, nutritional services, infection control, and incident reporting.

Findings
The facility failed to notify physicians of significant changes in residents' conditions, did not follow puree diet recipes properly, and failed to implement appropriate infection control precautions for a resident with a surgical wound. Additionally, the facility did not document or notify responsible parties of a resident's fall.

Deficiencies (3)
F 0658: The facility failed to notify the physician when Resident #102 had blood glucose levels greater than 451 mg/dL and when Resident #97 had an unwitnessed fall. Documentation and notification were lacking.
F 0803: The facility failed to follow puree diet recipes regarding ingredients and portion sizes for 9 residents, compromising nutritional adequacy.
F 0880: The facility failed to maintain an effective infection prevention program and did not implement Enhanced Barrier Precautions for Resident #109 with a surgical wound, resulting in potential cross contamination.
Report Facts
Residents on puree diet: 9 Sampled residents: 30 Blood glucose levels: 451 Dates of blood glucose readings above threshold: 12

Inspection Report — Aug 24, 2023

Complaint Investigation CMS
Date: Aug 24, 2023

Visit Reason
The investigation was conducted due to a complaint regarding misappropriation of Resident #81's funds by a certified nursing assistant (S10 CNA).

Complaint Details
The complaint was substantiated. Resident #81 reported unauthorized withdrawal of $200 from his bank account. The facility confirmed the transfer to an account owned by S10 CNA. Police were involved, and the CNA was terminated.
Findings
The facility failed to prevent misappropriation of Resident #81's funds when $200 was transferred from the resident's bank account to a PayPal/CashApp account owned by S10 CNA. The CNA was suspended during the investigation and subsequently terminated.

Deficiencies (1)
F 0602: The facility failed to protect Resident #81 from misappropriation of property when $200 was withdrawn from the resident's account and transferred to a PayPal/CashApp account without consent.
Report Facts
Unauthorized withdrawal amount: 200 Resident sample size: 36

Employees mentioned
NameTitleContext
S10 CNACertified Nursing AssistantNamed in misappropriation of Resident #81's funds
S5 SSDSocial Services DirectorReported missing card and interviewed Resident #81
S2 DONDirector of NursingInterviewed Resident #81 and S10 CNA, suspended S10 CNA
S1 AdministratorFacility AdministratorContacted bank, confirmed transfer, and terminated S10 CNA

Inspection Report — Aug 24, 2023

Routine CMS
Date: Aug 24, 2023

Visit Reason
The inspection was conducted to assess compliance with regulatory standards related to resident rights, safety, care, and facility environment at The Oaks Care Center.

Findings
The facility was found deficient in multiple areas including failure to maintain resident dignity, failure to accommodate resident dietary preferences, inadequate maintenance of facility environment, delayed transmission of resident assessments, improper respiratory care, failure to meet nutritional needs through proper portion sizes, and food safety violations in the kitchen.

Deficiencies (7)
F 0550: The facility failed to maintain dignity for Resident #19 by not ensuring she was free of facial hair despite her request.
F 0561: The facility failed to promote and facilitate Resident #47's self-determination by not providing a diet according to his food preferences.
F 0584: The facility failed to maintain a clean, comfortable, and homelike environment by not repairing bathroom wall holes, exposed screws, and a shredded bathroom door in Room A.
F 0640: The facility failed to transmit Minimum Data Set assessments within 14 days for 4 residents, delaying required reporting.
F 0695: The facility failed to provide respiratory care consistent with professional standards for Residents #46 and #211 by not providing humidification and improperly storing respiratory equipment.
F 0803: The facility failed to meet nutritional needs by not following menu portion sizes, serving insufficient protein portions to residents.
F 0812: The facility failed to store, prepare, distribute, and serve food in accordance with professional standards, evidenced by an unsanitary microwave and expired food item in storage.
Report Facts
Residents affected: 36 Residents affected: 31 Residents affected: 4 Residents affected: 2 Residents affected: 113 Portion size: 1.9

Employees mentioned
NameTitleContext
S3 Dietary ManagerConfirmed dietary errors including improper food servings and unsanitary kitchen conditions
S4 LPNConfirmed facial hair issue for Resident #19 and lack of humidification for Resident #46
S7 Registered DieticianReviewed and signed off on menus, acknowledged portion size deficiencies
S11 LPN/MDS Team LeaderConfirmed delayed MDS transmissions
S12 LPN/MDS CoordinatorConfirmed delayed MDS transmissions

Inspection Report — Apr 4, 2023

Routine CMS
Date: Apr 4, 2023

Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident grievance procedures, nutritional adequacy of meals, and meal service timeliness at The Oaks Care Center.

Findings
The facility failed to promptly resolve resident grievances regarding missing personal items and did not follow its grievance policy. The facility also failed to meet nutritional needs by serving inadequate portion sizes and delayed meal service times, potentially affecting all residents.

Deficiencies (3)
F 0585: The facility failed to ensure prompt resolution of grievances for two residents regarding missing personal property and failed to initiate a grievance for one resident's missing blankets.
F 0803: The facility failed to meet nutritional needs by serving a chicken portion of 2.5oz instead of the required 4oz to residents.
F 0809: The facility failed to serve meals, specifically breakfast, in a timely manner, with breakfast being served at 8:02 a.m. instead of the scheduled 7:15 a.m.
Report Facts
Residents receiving meals: 105 Chicken portion size served: 2.5 Scheduled breakfast time: 715 Actual breakfast serving time: 802

Employees mentioned
NameTitleContext
AdministratorNamed as grievance official and interviewed regarding grievance handling and meal service issues
Dietary ManagerInterviewed regarding meal portion sizes and meal service times
Dietary StaffInterviewed regarding breakfast meal preparation and delays

Inspection Report — Aug 10, 2022

CMS
Date: Aug 10, 2022

Visit Reason
The inspection was conducted to assess compliance with proper garbage and refuse disposal procedures at the facility.

Findings
The facility failed to ensure garbage was disposed of properly, with observations of open dumpster lids, trash bags not placed inside dumpsters, scattered debris, and cigarette butts around the trash receptacles.

Deficiencies (1)
F 0814: The facility failed to ensure garbage was disposed of properly. Dumpster lids were open, trash bags were not placed inside dumpsters, and debris including cigarette butts was scattered around the trash area.
Report Facts
Residents present: 105

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