The Oaks Care Center
Nursing Home, Hospice Care, Palliative Care & Skilled Nursing · Pineville, LA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

The Oaks Care Center

Nursing Home, Hospice Care, Palliative Care & Skilled Nursing · Pineville, LA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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The Oaks Care Center accepts Medicare, Medicaid, and private pay.

Overview of The Oaks Care Center

Owned by Phillip Maxwell, The Oaks Care Center is a nursing facility on Pinecrest Drive in Pineville, Louisiana. Medicare, Medicaid, and private pay are accepted, giving families multiple pathways to cover short-term rehabilitation and longer-term care. The 136-bed community has an occupancy rate of 77%, resulting in a moderately sized residential environment. Residents stay an average of 299 days, including post-acute patients recovering from hospitalization or surgery, as well as those with ongoing nursing care needs.

The home provides comprehensive nursing support, averaging 3 hours and 6 minutes of total care per resident each day. This level of daily staffing includes registered nurses, nursing aides, and licensed practical nurses who support residents with medical needs, rehabilitation, and activities of daily living. Therapy and rehabilitation services are core offerings. It’s a great option for patients in recovery or with chronic conditions requiring hands-on care.

The facility’s amenities enhance residents’ quality of life. The beauty salon, cable television, and Wi-Fi provide comfort and connection. Scheduled medical transportation reduces the burden of getting to appointments. Housekeeping and laundry services are included, as well as resident phone service and entertainment areas for gathering. Residents have access to sunrooms and porches for family visits and quiet time.

Dining in the facility focuses on variety and consistency. Menus are posted weekly so residents and families know what to expect. Meal times are a warm and welcoming part of the day. Beyond physical care, residents’ spiritual and emotional needs are supported through chaplain visits and religious services that reflect the community’s diversity. They also have access to a music-and-memory program and regular recreational activities to stay engaged throughout the week.

Pineville’s location is in a somewhat walkable area. A few errands are within walking distance, but most visits require driving. Visiting family can easily find basic neighborhood services and access them.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 66.6% Above LA avg. ▲ 66.6% Above LA avg.LA average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 81.1% Above LA avg. ▲ 81.1% Above LA avg.LA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 58.4% Below LA avg. ▼ 58.4% Below LA avg.LA average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
At LA avg. At LA avg.LA average: 2.0Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Louisiana averages

Rank #155 / 192Nurse hours — State benchmarkedThis home is ranked 155th out of 192 homes we track in Louisiana for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Louisiana average, with a ranking across 192 Louisiana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 155th out of 192 homes we track in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 15m

22% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
10m
−45% State avg: 19m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 11m
Avg State avg: 1h 11m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 53m
−19% State avg: 2h 19m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 1m
−7% State avg: 3h 16m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
0m
−100% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
13m
Avg State avg: 13m per day · National avg: 28m per day

4 of 6 metrics below state avg

Capacity and availability

Residents per day
105
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
299 days
Bed community size
136-bed community Rank #80 / 259Bed count — State benchmarkedThis home is ranked 80th out of 259 homes we track in Louisiana for bed count. Shows this facility's certified or reported bed count compared to other Louisiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 38 / 100 Rank #177 / 343Walk Score — State benchmarkedThis home is ranked 177th out of 343 homes we track in Louisiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Louisiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
77%
Rank #82 / 169Occupancy rate — State benchmarkedThis home is ranked 82nd out of 169 homes we track in Louisiana for occupancy. Shows this facility's occupancy rate versus the Louisiana average, with its Statewide rank out of 169. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Louisiana average: 71.8%
Occupied beds
105 / 136
Average occupied beds in Louisiana homes 89 beds

License Details

Facility TypeMedicare And Medicaid
CountyRapides
CMS Certification Number195529

Ownership & Operating Entity

Owner NamePlantation Management Company, LLC
Profit StatusFor-profit

Safety & Compliance

Safety FeaturesResident security system.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Salon
Wi-Fi
Cable Tv
Housekeeping
Laundry
Lounge
Live Entertainment
Recreation Area
Music & Memory Program
Porch
Sun Room
Religious ServicesChaplain visits and diverse religious/spiritual services

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
2 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspections, staffing, and quality measures.

Ranked 63rd (tied) of 161 homes in Louisiana See full Louisiana ranking
Health Inspection Rating
4 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspection findings. Fewer deficiencies result in higher ratings.

Ranked 14th (tied) of 161 homes in Louisiana See full Louisiana ranking
Quality Measures Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring resident health outcomes and care practices.

Ranked 97th (tied) of 157 homes in Louisiana See full Louisiana ranking
Staffing Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring staffing levels, including hours of care provided per resident per day.

Ranked 106th (tied) of 161 homes in Louisiana See full Louisiana ranking

Contact The Oaks Care Center

CMS Health Inspection History

Inspections Since 2022 · 4 years of data
Total health inspections 4

State average 6.5


Last Health inspection on Sep 2024

Total health citations
15 Rank #37 / 199Health citations — State benchmarkedThis home is ranked 37th out of 199 homes we track in Louisiana for health citations. Shows this facility's total health deficiency citations benchmarked to the Louisiana State average, with a ranking across all 199 LA facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 25.7

Citations per inspection
3.75 Rank #101 / 199Citations per inspection — State benchmarkedThis home is ranked 101st out of 199 homes we track in Louisiana for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Louisiana mean across 199 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 3.95


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 15 citations resulted from standard inspections; and 4 of 15 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than State average

State average: 1.1


Serious health citations
0
100% better than State average

State average: 0.5

0 critical citations State average: 1.1

0 serious citations State average: 0.5

15 moderate citations State average: 23.7

0 minor citations State average: 0.4
Citations history (last 4 years)
Infection Control moderate citation Sep 18, 2024
Corrected

Nutrition moderate citation Sep 18, 2024
Corrected

Care Planning moderate citation Sep 18, 2024
Corrected

Abuse/Neglect moderate citation Aug 24, 2023
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 106
Employees 103
Contractors 3
Staff to resident ratio 1.03 : 1
31% fewer staff per resident than Louisiana average
Louisiana average ratio: 1.50 : 1 Louisiana average ratio: 1.50 : 1See full Louisiana ranking
Avg staff/day 49
Average shift 7.7 hours
6% worse than Louisiana average
Louisiana average: 8.2 hours Louisiana average shift: 8.2 hoursSee full Louisiana ranking
Total staff hours (quarter) 34,621

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info No RN Staff reported this quarter. 0
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day.
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 25 LPN Staff are full-time employees. No contractors work on this role. 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 62 CNA Staff are full-time employees. No contractors work on this role. 62
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.3%

96 contractor hours this quarter

Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6206218,90392100%7.5
Licensed Practical Nurse250258,51792100%7.9
RN Director of Nursing6063,4709098%8.4
Other Dietary Services Staff2029949098%7.9
Clinical Nurse Specialist3036437582%8.2
Nurse Practitioner1015946672%9
Administrator1014725964%8
Dietitian1014705964%8
Mental Health Service Worker1012323134%7.5
Dental Services Staff1012313033%7.7
Medical Director011381112%3.4
Occupational Therapy Aide0113267%5.3
Occupational Therapy Assistant0112755%5.4
62 Certified Nursing Assistant
% of Days 100%
25 Licensed Practical Nurse
% of Days 100%
6 RN Director of Nursing
% of Days 98%
2 Other Dietary Services Staff
% of Days 98%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.9
10% worse than Louisiana average

Louisiana average: 11.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.4
In line with Louisiana average

Louisiana average: 20.4

Long-stay resident measures
Below average Louisiana avg: 2.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 18.6%
10% better than Louisiana average

Louisiana average: 20.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 33.0%
40% worse than Louisiana average

Louisiana average: 23.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 12.5%
27% better than Louisiana average

Louisiana average: 17.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.3%
In line with Louisiana average

Louisiana average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.5%
In line with Louisiana average

Louisiana average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
70% better than Louisiana average

Louisiana average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.1%
41% better than Louisiana average

Louisiana average: 5.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Louisiana average

Louisiana average: 1.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 13.6%
34% better than Louisiana average

Louisiana average: 20.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
8% better than Louisiana average

Louisiana average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Louisiana average

Louisiana average: 94.9%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 3.27
25% worse than Louisiana average

Louisiana average: 2.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.50
10% better than Louisiana average

Louisiana average: 2.77

Short-stay resident measures
Significantly below average Louisiana avg: 2.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.5%
18% better than Louisiana average

Louisiana average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
79% better than Louisiana average

Louisiana average: 3.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.2%
18% better than Louisiana average

Louisiana average: 76.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 26.8%
In line with Louisiana average

Louisiana average: 27.8%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 20.0%
36% worse than Louisiana average

Louisiana average: 14.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.9%
152% worse than Louisiana average

Louisiana average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 41.7%
22% worse than Louisiana average

Louisiana average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 37.2%
26% worse than Louisiana average

Louisiana average: 50.6%

Breakdown by payment type

Medicare

46% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

44% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

10% of new residents, often for long-term daily care.

Typical stay 7 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 103
Medicare
3
2.9% of residents
Medicaid
81
78.6% of residents
Private pay or other
19
18.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$657.5K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.8M Rank #84 / 192Net patient revenue — State benchmarkedThis home is ranked 84th out of 192 homes we track in Louisiana. Shows this facility's net patient revenue compared to the Louisiana average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$657.5K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$5.7M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #68 / 192Payroll costs — State benchmarkedThis home is ranked 68th out of 192 homes we track in Louisiana. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Louisiana average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$5.0M 50.6% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #51 / 191Payroll % of net patient revenue — State benchmarkedThis home is ranked 51st out of 191 homes we track in Louisiana. Shows payroll as a percentage of net patient revenue versus the Louisiana average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$10.5M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (46% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Admissions
129 total

Coverage residents most often arrive under.

Medicare 46%
Private pay 44%
Medicaid 10%
Discharges
137 total

Coverage residents most often leave under.

Medicare 37%
Private pay 49%
Medicaid 14%

Places of interest near The Oaks Care Center

Address 3.2 miles from city center Info Estimated distance in miles from Pineville's city center to The Oaks Care Center's address, calculated via Google Maps.

Calculate Travel Distance to The Oaks Care Center

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the LA Dept. of Health (LDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Louisiana average is: 47.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Audubon Retirement Village
NH
SNF
New Orleans (Audubon)
142
Facility 142
LA AVG 113
Rank #69 / 259
79.5%
Facility 79.5%
LA AVG 72.4%
Rank #65 / 169
+10%
5.18
Facility 5.18
LA AVG 4.14
Rank #9 / 192
-6%+25%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
8
Facility 8
LA AVG 25.7
Rank #7 / 199
2.7
Facility 2.7
LA AVG 3.9
Rank #30 / 199
-113-
73
Facility 73
LA AVG 40
Rank #20 / 343
Ayame Dinkler
$14.2MFiscal year ending 12/2023
Facility $14.2MFiscal year ending 12/2023
LA AVG $9.8M
Rank #25 / 192
$0.0kFiscal year ending 12/2023
Facility $0.0kFiscal year ending 12/2023
LA AVG $4.5M
Rank #192 / 192
0%Fiscal year ending 12/2023195638
Old Brownlee Community Care Center
NH
SNF
Bossier City
89
Facility 89
LA AVG 113
Rank #190 / 259
93.0%
Facility 93.0%
LA AVG 72.4%
Rank #17 / 169
+28%
5.53
Facility 5.53
LA AVG 4.14
Rank #4 / 192
+5%+33%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
8
Facility 8
LA AVG 25.7
Rank #7 / 199
2.0
Facility 2.0
LA AVG 3.9
Rank #2 / 199
-83-
5
Facility 5
LA AVG 40
Rank #331 / 343
-
$10.9MFiscal year ending 06/2024
Facility $10.9MFiscal year ending 06/2024
LA AVG $9.8M
Rank #56 / 192
$5.5MFiscal year ending 06/2024
Facility $5.5MFiscal year ending 06/2024
LA AVG $4.5M
Rank #35 / 192
50.6%Fiscal year ending 06/2024
Facility 50.6%Fiscal year ending 06/2024
LA AVG 47.9%
Rank #51 / 191
195363
Marrero Healthcare Center
NH
SNF
Marrero (Walkertown)
105
Facility 105
LA AVG 113
Rank #151 / 259
79.5%
Facility 79.5%
LA AVG 72.4%
Rank #65 / 169
+10%
3.25
Facility 3.25
LA AVG 4.14
Rank #149 / 192
-34%-21%
$46.3k
Facility $46.3k
LA AVG $107.9k
Rank #139 / 199
17
Facility 17
LA AVG 25.7
Rank #49 / 199
3.4
Facility 3.4
LA AVG 3.9
Rank #69 / 199
284-
46
Facility 46
LA AVG 40
Rank #122 / 343
Phillip Sweeney
$9.6MFiscal year ending 12/2023
Facility $9.6MFiscal year ending 12/2023
LA AVG $9.8M
Rank #87 / 192
$3.9MFiscal year ending 12/2023
Facility $3.9MFiscal year ending 12/2023
LA AVG $4.5M
Rank #116 / 192
40.9%Fiscal year ending 12/2023
Facility 40.9%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #153 / 191
195336
The Gardens Assisted Living
NH
AL
SNF
Lake Charles
60
Facility 60
LA AVG 113
Rank #226 / 259
70.8%
Facility 70.8%
LA AVG 72.4%
Rank #101 / 169
-2%
5.44
Facility 5.44
LA AVG 4.14
Rank #6 / 192
-66%+31%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
16
Facility 16
LA AVG 25.7
Rank #43 / 199
2.7
Facility 2.7
LA AVG 3.9
Rank #30 / 199
143A+
14
Facility 14
LA AVG 40
Rank #301 / 343
Justin Wilcoxon
$7.6MFiscal year ending 12/2023
Facility $7.6MFiscal year ending 12/2023
LA AVG $9.8M
Rank #137 / 192
$3.2MFiscal year ending 12/2023
Facility $3.2MFiscal year ending 12/2023
LA AVG $4.5M
Rank #149 / 192
41.8%Fiscal year ending 12/2023
Facility 41.8%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #143 / 191
195636
The Oaks Care Center
NH
HOS
PC
SNF
Pineville (Rapides Parish)
136
Facility 136
LA AVG 113
Rank #80 / 259
77.2%
Facility 77.2%
LA AVG 72.4%
Rank #82 / 169
+7%
3.24
Facility 3.24
LA AVG 4.14
Rank #155 / 192
-100%-22%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
15
Facility 15
LA AVG 25.7
Rank #37 / 199
3.8
Facility 3.8
LA AVG 3.9
Rank #101 / 199
-105A+
38
Facility 38
LA AVG 40
Rank #177 / 343
Phillip Maxwell
$9.8MFiscal year ending 12/2023
Facility $9.8MFiscal year ending 12/2023
LA AVG $9.8M
Rank #84 / 192
$5.0MFiscal year ending 12/2023
Facility $5.0MFiscal year ending 12/2023
LA AVG $4.5M
Rank #68 / 192
50.6%Fiscal year ending 12/2023
Facility 50.6%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #51 / 191
195529

Frequently Asked Questions about The Oaks Care Center

What neighborhood is The Oaks Care Center in?

The Oaks Care Center is in the Rapides Parish neighborhood of PINEVILLE.

Who is the owner of The Oaks Care Center?

The Oaks Care Center is legally operated by Plantation Management Company, LLC.

Is The Oaks Care Center in a walkable area?

The Oaks Care Center has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at The Oaks Care Center?

The Oaks Care Center's occupancy is 77%.

Are pets allowed at The Oaks Care Center?

No, The Oaks Care Center has a no-pet policy.

Does The Oaks Care Center operate as a for-profit or non-profit?

The Oaks Care Center is registered as a for-profit in LA.

What is the overall rating for The Oaks Care Center?

The Oaks Care Center received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

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