The Oaks Care Center

Nursing Home, Hospice Care, Palliative Care & Skilled Nursing · Pineville, LA

CMS overall rating

50 Pinecrest Drive, Pineville, LA 71360 View map

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The Oaks Care Center accepts Medicare, Medicaid, and private pay.

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The Oaks Care Center accepts Medicare, Medicaid, and private pay.

Overview of The Oaks Care Center

Owned by Phillip Maxwell, The Oaks Care Center is a nursing facility on Pinecrest Drive in Pineville, Louisiana. Medicare, Medicaid, and private pay are accepted, giving families multiple pathways to cover short-term rehabilitation and longer-term care. The 136-bed community has an occupancy rate of 77%, resulting in a moderately sized residential environment. Residents stay an average of 299 days, including post-acute patients recovering from hospitalization or surgery, as well as those with ongoing nursing care needs.

The home provides comprehensive nursing support, averaging 3 hours and 6 minutes of total care per resident each day. This level of daily staffing includes registered nurses, nursing aides, and licensed practical nurses who support residents with medical needs, rehabilitation, and activities of daily living. Therapy and rehabilitation services are core offerings. It’s a great option for patients in recovery or with chronic conditions requiring hands-on care.

The facility’s amenities enhance residents’ quality of life. The beauty salon, cable television, and Wi-Fi provide comfort and connection. Scheduled medical transportation reduces the burden of getting to appointments. Housekeeping and laundry services are included, as well as resident phone service and entertainment areas for gathering. Residents have access to sunrooms and porches for family visits and quiet time.

Dining in the facility focuses on variety and consistency. Menus are posted weekly so residents and families know what to expect. Meal times are a warm and welcoming part of the day. Beyond physical care, residents’ spiritual and emotional needs are supported through chaplain visits and religious services that reflect the community’s diversity. They also have access to a music-and-memory program and regular recreational activities to stay engaged throughout the week.

Pineville’s location is in a somewhat walkable area. A few errands are within walking distance, but most visits require driving. Visiting family can easily find basic neighborhood services and access them.

Facility Direct Line (318) 640-9656 OAadministrator@plantationmgt.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 6m per day

vs avg

5 of 6 metrics below state avg

Standout metric LPN / LVN is +3% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	8m per day	▼ 60% State avg: 19m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 13m per day	▲ 3% State avg: 1h 11m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 55m per day	▼ 17% State avg: 2h 19m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 58m per day	▼ 9% State avg: 3h 16m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	0m per day	▼ 100% State avg: 3m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	6m per day	▼ 52% State avg: 13m per day · National avg: 28m per day

Capacity and availability

299 days

136-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 38 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

77%

Higher than the Louisiana average: 71.8%

Occupied beds

105 / 136

Average occupied beds in Louisiana homes 89 beds

Facility TypeMedicare And Medicaid

CountyRapides

CMS Certification Number195529

Owner NamePlantation Management Company, LLC

Profit StatusFor-profit

Safety FeaturesResident security system.

Rehabilitation Services

Pets not allowed

Private And Companion Accommodations

Beauty Salon Services

Wi-Fi Access

Cable Tv Connections

Scheduled Medical Transportation

Therapy Services

Laundry And Housekeeping Services

Resident Phone

Entertainment And Comfortable Lounge Areas

Chaplain Visits

Recreational Activity Program

Music & Memory Program

Sunrooms And Porches

Ratings

Overall Rating

2 / 5

health inspections, staffing, and quality measures

Health Inspection Rating

4 / 5

health inspection findings. Fewer deficiencies result in higher ratings

Quality Measures Rating

1 / 5

resident health outcomes and care practices

Staffing Rating

1 / 5

staffing levels, including hours of care provided per resident per day

Since 2022 · 4 years of data 15 deficiencies 4 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Louisiana state average

Overall vs. LA average

Latest Inspection September 18, 2024 Routine

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	LA Average	vs. LA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	15	32	This facility has 53% fewer total deficiencies than a typical Louisiana assisted living residence (15 vs. LA avg 32).↓ 53% better
Deficiencies per year Average deficiencies per year since 2022.	3.8	8	This facility has 53% fewer deficiencies per year than a typical Louisiana assisted living residence (3.8 vs. LA avg 8).↓ 53% better
Deficiencies per inspection Average deficiencies per inspection.	3.8	4.6	This facility has 17% fewer deficiencies per inspection than a typical Louisiana assisted living residence (3.8 vs. LA avg 4.6).↓ 17% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	LA Average	vs. LA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	4	7	This facility has had 43% fewer total inspections than the Louisiana average (4 vs. LA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 43% fewer

Inspections since 2022

Total health inspections 4

State average N/A

Last Health inspection on Sep 2024

Total health citations

State average N/A

Citations per inspection

3.75

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 15 citations resulted from standard inspections; and 4 of 15 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

15 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 4 years)

Infection Control moderate citation Sep 18, 2024

Corrected

Nutrition moderate citation Sep 18, 2024

Corrected

Care Planning moderate citation Sep 18, 2024

Corrected

Abuse/Neglect moderate citation Aug 24, 2023

Corrected

Total staff 106

Employees 103

Contractors 3

Staff to resident ratio 1.03 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 49

Average shift 7.7 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 34,621

Nursing staff breakdown

—

7.9 hours

7.5 hours

Contractor staffing

96 contractor hours this quarter

Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	62	0	62	18,903	92	100%	7.5
Licensed Practical Nurse	25	0	25	8,517	92	100%	7.9
RN Director of Nursing	6	0	6	3,470	90	98%	8.4
Other Dietary Services Staff	2	0	2	994	90	98%	7.9
Clinical Nurse Specialist	3	0	3	643	75	82%	8.2
Nurse Practitioner	1	0	1	594	66	72%	9
Administrator	1	0	1	472	59	64%	8
Dietitian	1	0	1	470	59	64%	8
Mental Health Service Worker	1	0	1	232	31	34%	7.5
Dental Services Staff	1	0	1	231	30	33%	7.7
Medical Director	0	1	1	38	11	12%	3.4
Occupational Therapy Aide	0	1	1	32	6	7%	5.3
Occupational Therapy Assistant	0	1	1	27	5	5%	5.4

62 Certified Nursing Assistant

% of Days 100%

25 Licensed Practical Nurse

% of Days 100%

6 RN Director of Nursing

% of Days 98%

2 Other Dietary Services Staff

% of Days 98%

3 Clinical Nurse Specialist

% of Days 82%

1 Nurse Practitioner

% of Days 72%

1 Administrator

% of Days 64%

1 Dietitian

% of Days 64%

1 Mental Health Service Worker

% of Days 34%

1 Dental Services Staff

% of Days 33%

1 Medical Director

% of Days 12%

1 Occupational Therapy Aide

% of Days 7%

1 Occupational Therapy Assistant

% of Days 5%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 12.9

10% worse than State average

State average: 11.7

Functional decline score 21.4

In line with State average

State average: 20.4

Long-stay resident measures

Below average State avg: 2.2

Need for Help with Daily Activities Increased 18.6%

10% better than State average

State average: 20.5%

Walking Ability Worsened 33.0%

40% worse than State average

State average: 23.5%

Low Risk Residents with Bowel/Bladder Incontinence 12.5%

27% better than State average

State average: 17.1%

Falls with Major Injury 3.3%

In line with State average

State average: 3.5%

High Risk Residents with Pressure Ulcers 6.5%

In line with State average

State average: 6.4%

Urinary Tract Infection 0.8%

70% better than State average

State average: 2.7%

Lost Too Much Weight 3.1%

41% better than State average

State average: 5.1%

Depressive Symptoms 0.0%

100% better than State average

State average: 1.6%

Antipsychotic Use 13.6%

34% better than State average

State average: 20.4%

Pneumococcal Vaccine 99.2%

8% better than State average

State average: 91.5%

Influenza Vaccine 100.0%

5% better than State average

State average: 94.9%

Hospitalizations per 1,000 days 3.27

25% worse than State average

State average: 2.61

ED visits per 1,000 days 2.50

10% better than State average

State average: 2.77

Short-stay resident measures

Significantly below average State avg: 2.0

Pneumococcal Vaccine 97.5%

18% better than State average

State average: 82.5%

Antipsychotic medication increase 0.7%

79% better than State average

State average: 3.1%

Influenza Vaccine 90.2%

18% better than State average

State average: 76.2%

Re-hospitalized after SNF stay 26.8%

In line with State average

State average: 27.8%

Emergency department visits 20.0%

36% worse than State average

State average: 14.7%

Falls with major injury 1.9%

152% worse than State average

State average: 0.8%

Ability to care for self at discharge 41.7%

22% worse than State average

State average: 53.7%

Successful return to home or community 37.2%

26% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

46% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

44% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

10% of new residents, often for long-term daily care.

Typical stay 7 years

Total residents 103

Medicare

2.9% of residents

Medicaid

78.6% of residents

Private pay or other

18.4% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for The Oaks Care Center from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 82.6% ↓ 1.1pp vs 2022

Net Patient Income -$657.5K ↓ ~$1.4M vs 2022

Payroll Costs $5.0M ↑ ~$223.0K vs 2022

Operating Margin -6.7% ↓ 13.5pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	75.8%	71.2%	73.4%	78.7%	83.4%	88.1%	85.6%	79.2%	83.1%	80.5%	81.5%	83.7%	82.6%
Beds	136	136	136	136	136	136	136	136	136	136	136	136	136
Net Income	$1,220,336	$1,108,778	$741,752	$924,016	$1,247,698	$1,145,925	$904,013	$737,168	$827,416	$1,434,041	$1,786,951	$864,651	$5,001,651
Gross Revenue	$8,970,678	$9,206,504	$8,720,918	$9,151,538	$10,383,139	$10,513,262	$10,233,721	$9,494,139	$9,812,871	$9,792,228	$10,207,653	$10,414,853	$10,715,356
Operating Expenses	$6,665,633	$6,623,232	$6,959,670	$7,385,822	$7,757,321	$8,176,842	$8,351,219	$8,184,569	$8,778,679	$9,527,611	$9,918,699	$10,562,324	$10,505,612
Net Patient Income	$1,215,414	$1,033,503	$740,663	$922,689	$1,216,064	$1,144,343	$902,687	$735,937	$825,069	$1,181,709	$1,168,557	$771,440	-$657,518
Net Patient Revenue	$7,881,047	$7,656,735	$7,700,333	$8,308,511	$8,973,385	$9,321,185	$9,253,906	$8,920,506	$9,603,748	$10,709,320	$11,087,256	$11,333,764	$9,848,094
Payroll Costs	$2,916,900	$2,854,402	$2,904,380	$3,257,537	$3,479,304	$3,791,903	$3,752,480	$3,605,667	$3,956,681	$4,050,455	$4,218,825	$4,758,999	$4,982,000
Operating Margin %	15.4%	13.5%	9.6%	11.1%	13.6%	12.3%	9.8%	8.3%	8.6%	11.0%	10.5%	6.8%	-6.7%
Medicare %	15.6%	16.3%	13.8%	11.3%	12.1%	8.0%	8.9%	8.1%	8.1%	10.5%	9.6%	8.2%	5.9%
Medicaid %	66.5%	66.0%	66.0%	70.4%	72.3%	77.2%	74.9%	76.5%	76.5%	74.3%	75.4%	73.5%	79.8%
Private %	17.9%	17.7%	20.2%	18.2%	15.7%	14.8%	16.2%	15.5%	15.3%	15.2%	15.0%	18.3%	14.3%
Net Patient Revenue/Day	$209	$216	$211	$213	$217	$213	$218	$227	$233	$267	$274	$273	$240
Cost/Day	$177	$187	$191	$189	$187	$187	$197	$208	$213	$238	$245	$254	$256
Avg Length of Stay	229.5 days	244.3 days	246.2 days	328.2 days	302.1 days	381.2 days	285.1 days	265.5 days	278.6 days	280.2 days	251.3 days	248.9 days	299.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$9.8M

Net patient income

-$657.5K

For-profit Operated by a single business entity.

Net patient revenue

$9.8M

Net patient income

-$657.5K

Other income

$5.7M

Payroll costs

$5.0M 50.6% of net patient revenue

Other operating costs

$5.5M

Total costs

$10.5M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (46% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 46%

Private pay 44%

Medicaid 10%

Coverage residents most often leave under.

Medicare 37%

Private pay 49%

Medicaid 14%

3.2 miles from city center Estimated distance in miles from Pineville's city center to The Oaks Care Center's address, calculated via Google Maps.

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The information below is reported by the Louisiana Department of Health, Health Standards Section.


Old Brownlee Community Care Center	NH SNF	Bossier City (Old Brownlee Road)	-	89	-	5	-
High Hope Care Center	NH HOS SNF	Sulphur	-	101	A+	0	Private Rooms
The Gardens Assisted Living	NH AL SNF	Lake Charles	-	60	A+	14	-
St Anthony Community Care Center	NH SNF	Metairie (Airline Drive)	-	124	-	56	-
The Oaks Care Center	NH HOS PC SNF	Pineville (Rapides Parish)	-	136	A+	38	-

Nursing Home Explorer

What neighborhood is The Oaks Care Center in?

The Oaks Care Center is in the Rapides Parish neighborhood of PINEVILLE.

Who is the owner of The Oaks Care Center?

The Oaks Care Center is legally operated by Plantation Management Company, LLC.

Is The Oaks Care Center in a walkable area?

The Oaks Care Center has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at The Oaks Care Center?

The Oaks Care Center's occupancy is 77%.

Are pets allowed at The Oaks Care Center?

No, The Oaks Care Center has a no-pet policy.

Does The Oaks Care Center operate as a for-profit or non-profit?

The Oaks Care Center is registered as a for-profit in LA.

What is the overall rating for The Oaks Care Center?

The Oaks Care Center received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

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The Oaks Care Center

Overview of The Oaks Care Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Safety & Compliance

Therapy & Rehabilitation

Additional Policies & Features

Amenities & Lifestyle

Performance summary

Ratings

Contact The Oaks Care Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

62 Certified Nursing Assistant

25 Licensed Practical Nurse

6 RN Director of Nursing

2 Other Dietary Services Staff

3 Clinical Nurse Specialist

1 Nurse Practitioner

1 Administrator

1 Dietitian

1 Mental Health Service Worker

1 Dental Services Staff

1 Medical Director

1 Occupational Therapy Aide

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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