Show Inspection Reports
Total health inspections
3
Tennessee average 3.5
Last Health inspection on Aug 2025
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
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Nursing Home in Memphis
The Parkway Health and Rehabilitation Center
Nursing Home in Memphis
The Parkway Health and Rehabilitation Center
Receive the utmost care and comfort from the astounding senior living community of The Parkway Health and Rehabilitation Center in South Parkway West, Memphis, TN, offering various care options including clinical, specialized, and rehabilitation services. The community boasts a team of highly skilled and well-trained professionals attending to seniors’ special needs and aspirations around the clock. Clinical care includes pain management, dementia support, and wound care, while specialized care comprises hospice services and dialysis treatment.
The community also features physical, occupational, and speech therapy to ensure seniors get better every day. With a wide range of care options, residents can rest assured of having the finest retirement experience. The Parkway Health and Rehabilitation Center is a haven for seniors to jumpstart their healing journey with its exceptional services.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
84.2%
Residents per day (avg)
111
Occupancy rate
84.2%
Residents per day (avg)
111
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
14% of new residents, usually for short-term rehab.
Typical stay
2 months
Private pay
66% of new residents, often for short stays.
Typical stay
5 - 6 months
Medicaid
21% of new residents, often for long-term daily care.
Typical stay
1 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$16.0M
Profit
$387.0K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$16.0M
Profit
$387.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.6M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 47 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeNursing Home
StatusLicensed
IssuanceJuly 31, 1996
ExpirationJuly 30, 2026
License Number00000349
CMS Certification Number445387
The Parkway Health and Rehabilitation Center is legally operated by South Parkway Associates, LP, and administrated by Benjamin McGovern.
What does this home offer?
Building Type: Single-story
Types of Care at The Parkway Health and Rehabilitation Center
Nursing Home
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Tennessee average: 9 complaint visits
2
violations
Equal to Tennessee avg
Tennessee avg: 2Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health citations
18
Tennessee average 15.4
Citations per inspection
6
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 18 citations resulted from standard inspections; and 2 of 18 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
3
3
400% worse than Tennessee averageTennessee average: 0.6
0 critical citations
3 serious citations
15 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Aug 05, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Aug 05, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 05, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 05, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 05, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 05, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 05, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 05, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Memphis The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Filter by care type
Allenbrooke Nursing & Rehab Center
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Memphis
180
89.6%
+23%
3.53
-3%
0
8
4.0
1
164
A+
48
Anderson, Richie
$18.4M
$10.2M
55.5%
445485
The Parkway Health and Rehabilitation Center
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Memphis (South Memphis)
120
84.2%
+15%
3.31
-9%
2
18
6.0
3
111
-
47
Pourali, Saeed
$15.3M
$5.4M
35.3%
445387
Shelby Oaks Post Acute
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Memphis (East Memphis)
42
78.6%
+8%
-
-
0
0
0.0
0
-
A+
64
Eagle Lake Holdings. Llc
-
-
-
-
Apple Grove Alzheimer’s and Dementia Residence
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memphis
49
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
Assisted Living at Trezevant
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memphis
151
-
-
-
-
0
0
0.0
0
-
-
-
-
-
-
-
-
Places of interest near The Parkway Health and Rehabilitation Center
4.4 miles from city center — 3.11 miles to nearest hospital (Regional One Health)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
128
Employees
128
Contractors
0
Staff to resident ratio
1.09:1
39% worse than Tennessee averageTennessee average ratio: 1.79:1
Avg staff/day
58
Average shift
7.7 hours
7% worse than Tennessee averageTennessee average: 8.3 hours
Total staff hours (quarter)
40,377
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
23
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
68
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
0 contractor hours this quarter
No contractor roles were reported this quarter.
Staff by category
| Certified Nursing Assistant | 68 | 0 | 68 | 20,176 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 23 | 0 | 23 | 7,071 | 91 | 100% | 8.6 |
| Registered Nurse | 10 | 0 | 10 | 4,426 | 91 | 100% | 8.7 |
| Speech Language Pathologist | 5 | 0 | 5 | 1,236 | 68 | 75% | 6.3 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,168 | 78 | 86% | 6.6 |
| RN Director of Nursing | 2 | 0 | 2 | 1,008 | 65 | 71% | 8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 915 | 89 | 98% | 8.1 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 570 | 66 | 73% | 6.7 |
| Physical Therapy Assistant | 2 | 0 | 2 | 541 | 69 | 76% | 6.4 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 438 | 54 | 59% | 8.1 |
| Qualified Social Worker | 2 | 0 | 2 | 427 | 64 | 70% | 6.5 |
| Qualified Activities Professional | 1 | 0 | 1 | 362 | 55 | 60% | 6.6 |
68 Certified Nursing Assistant
% of Days
100%
23 Licensed Practical Nurse
% of Days
100%
10 Registered Nurse
% of Days
100%
5 Speech Language Pathologist
% of Days
75%
6 Physical Therapy Aide
% of Days
86%
2 RN Director of Nursing
% of Days
71%
2 Other Dietary Services Staff
% of Days
98%
2 Respiratory Therapy Technician
% of Days
73%
2 Physical Therapy Assistant
% of Days
76%
1 Administrator
% of Days
71%
1 Clinical Nurse Specialist
% of Days
71%
1 Dental Services Staff
% of Days
69%
1 Nurse Practitioner
% of Days
68%
1 Dietitian
% of Days
59%
2 Qualified Social Worker
% of Days
70%
1 Qualified Activities Professional
% of Days
60%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
117 residents
Residents by payment source
Medicare
14 residents (12%)
Medicaid
88 residents (75.2%)
Private pay or other
15 residents (12.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.7
11% worse than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.3
6% better than Tennessee averageTennessee average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.4%
Percent of long-stay residents whose need for help with daily activities has increased
15.4%
In line with Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.9%
Percent of long-stay residents whose ability to move independently worsened
21.9%
In line with Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.5%
16% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
53% better than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.0%
Percent of long-stay high risk residents with pressure ulcers
7.0%
29% worse than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
64% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
12.4%
Percent of long-stay residents who lose too much weight
12.4%
97% worse than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.7%
Percent of long-stay residents who have depressive symptoms
2.7%
75% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
3.3%
Percent of long-stay residents who received an antipsychotic medication
3.3%
80% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
87.2%
In line with Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
In line with Tennessee averageTennessee average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
75.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
75.7%
5% worse than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.1%
17% better than Tennessee averageTennessee average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$140K
62% higher than Tennessee averageTennessee average: $86K
Number of fines
2
15% more fines than Tennessee averageTennessee average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
293% more payment denials than Tennessee averageTennessee average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$140K
Tennessee average
$86K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 21, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 21, 2024
$68K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 21, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 21, 2024
43 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 5, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 5, 2023
$72K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 5, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 5, 2023
34 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for The Parkway Health and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
84.2%
↑ 17.2pp vs 2023
Net Income
$387.0K
↑ ~$4.8M vs 2023
Total Payroll
$6.2M
↑ ~$427.5K vs 2023
Profit Margin
2.5%
↑ 42.2pp vs 2023
Loading trend charts...
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