The Reserve at East Longmeadow

Assisted Living Home
Overview of The Reserve at East Longmeadow

Located in the beautiful community of East Longmeadow, MA, The Reserve at East Longmeadow is an esteemed senior living community that offers assisted living, memory care, and temporary stay. Here, residents can select from stunning and spacious fully furnished apartments based on their preferences. With a highly trained and compassionate team, residents can receive round-the-clock personalized care and services to ensure their comfort and security.

At The Reserve at East Longmeadow, residents enjoy a range of convenient and comfortable services, including complimentary transportation, access to healthcare professionals, and exercise spaces with classes. Daily needs are met with expert housekeeping, laundry, and maintenance services. The community offers enriching amenities such as a well-stocked library, inviting living rooms, entertainment spaces, a salon, and private dining areas. Gourmet meals are prepared by a talented culinary team with a focus on variety and wellness. Residents benefit from opportunities for continuing education, cultural enrichment, and physical wellness. The Reserve at East Longmeadow emphasizes exceptional service and hospitality, making life easy and enjoyable for its residents.

(413) 525-4100

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 103
Bed community size
103-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 14 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

Additional licensing details

Year opened: 2014

Ownership & operating entity

Nonprofit ownership: No

Type Of Units

Traditional
71 units
Special Care
32 units
Total beds
103 units

Contact Information

Fax: (413) 224-1467
Business Hours: Monday - Friday 9:00 AM - 5:00 PM

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

What does this home offer?

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Reserve at East Longmeadow

Independent Living Assisted Living Memory Care Respite Care
Contact The Reserve at East Longmeadow

Compare Assisted Living around Hampden County

The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
East Longmeadow Memory Care Assisted Living
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

East Longmeadow
131
No
20
MARCUS, MICHAEL
96.5%
$28,920,310.00
$7,338,968.00
25.4%
126.30
4/5
3.8427
4/5
3/5
3/5
1
30
-24%
-2%
+18%
Heritage Woods
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Agawam
109
No
21
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
The Reserve at East Longmeadow
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

East Longmeadow
103
No
14
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
East Village Place
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

East Longmeadow
73
No
16
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Ellen Rice Rest Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Springfield (Forest Park)
-
No
60
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

The Reserve at East Longmeadow Reviews

Share your thoughts and experiences about The Reserve at East Longmeadow. Let’s celebrate the stories that make a difference!
Reviewer avatar
Mary Krol
Do not be fooled by the beautiful appearance of The Reserve at East Longmeadow — the care in the memory unit is severely lacking. Staff left my mother alone for hours, failed to feed her after a serious fall, and showed zero compassion or engagement. Repeated concerns to administration were ignored, and we ultimately moved her to a better facility.What do you like most about living here? Answer: Nothing Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: Yes How would you rate the quality and variety of the meals? (1-5) Answer: 2 Are special diets handled well? Answer: Yes Is the dining schedule flexible enough to meet your preferences? Answer: Yes How do you feel about the level of social interaction available with other residents? Answer: How was the units offered in this community? Answer: Do you feel safe living in this community? Answer: How well do you think the community handles emergencies or unexpected events? Answer: Are there any hidden fees or unexpected charges? Answer: Would you recommend this community to others looking for senior living options? Answer: No Is there anything you wish you knew before moving in? Answer: That they didn’t have enough staff and the staff they had didn’t care about the residents.

Places of interest near The Reserve at East Longmeadow

Address 2.2 miles from city center

Address 741 Parker St, East Longmeadow, MA 01028

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Financial Aid for Massachusetts Seniors

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Home Care Program

MassHealth Home Care

Age 60+, Massachusetts resident, at risk of nursing home placement.

~$1,500/month (individual, varies by region).

$2,000 (individual, excludes home, car).

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires clinical eligibility determination.

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

27 ASAPs; prioritizes low-income, rural caregivers.

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).

No strict limit; copays vary by income (~$24,980-$75,000/year individual).

Not assessed.

Supplements Medicare Part D; no enrollment fee for low-income.

Senior Community Service Employment Program (SCSEP)

Massachusetts SCSEP

Age 55+, unemployed, low-income, Massachusetts resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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