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Assisted Living in Hampden County

The Reserve at East Longmeadow

Assisted Living in Hampden County

The Reserve at East Longmeadow

741 Parker St, East Longmeadow, MA 01028 View map
Overview of The Reserve at East Longmeadow

Located in the beautiful community of East Longmeadow, MA, The Reserve at East Longmeadow is an esteemed senior living community that offers assisted living, memory care, and temporary stay. Here, residents can select from stunning and spacious fully furnished apartments based on their preferences. With a highly trained and compassionate team, residents can receive round-the-clock personalized care and services to ensure their comfort and security.

At The Reserve at East Longmeadow, residents enjoy a range of convenient and comfortable services, including complimentary transportation, access to healthcare professionals, and exercise spaces with classes. Daily needs are met with expert housekeeping, laundry, and maintenance services. The community offers enriching amenities such as a well-stocked library, inviting living rooms, entertainment spaces, a salon, and private dining areas. Gourmet meals are prepared by a talented culinary team with a focus on variety and wellness. Residents benefit from opportunities for continuing education, cultural enrichment, and physical wellness. The Reserve at East Longmeadow emphasizes exceptional service and hospitality, making life easy and enjoyable for its residents.

(413) 525-4100

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 103
Bed community size
103-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 14 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

Additional Licensing Details

Year Opened2014

Ownership & Operating Entity

Nonprofit OwnershipNo

Type Of Units

Traditional
71 units
Special Care
32 units
Total beds
103 units

Contact Information

Fax(413) 224-1467
Business HoursMonday - Friday 9:00 AM - 5:00 PM

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

What does this home offer?

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Reserve at East Longmeadow

Independent Living Assisted Living Memory Care Respite Care
Contact The Reserve at East Longmeadow

Compare Assisted Living around Hampden County The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.

Filter by care type
East Longmeadow Memory Care Assisted Living
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

East Longmeadow
131
No
20
20
Special Care (20)
-
No
No
Heritage Woods
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Agawam
109
No
18
21
Traditional (91), Special Care (18)
29
No
No
The Reserve at East Longmeadow
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

East Longmeadow
103
No
32
14
Traditional (71), Special Care (32)
12
No
No
East Village Place
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

East Longmeadow
73
No
43
16
Traditional (30), Special Care (43)
26
No
No
Ellen Rice Rest Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Springfield (Forest Park)
-
No
-
60
-
-
No
-

The Reserve at East Longmeadow Reviews

Share your thoughts and experiences about The Reserve at East Longmeadow. Let’s celebrate the stories that make a difference!
Reviewer avatar
Mary Krol
Do not be fooled by the beautiful appearance of The Reserve at East Longmeadow — the care in the memory unit is severely lacking. Staff left my mother alone for hours, failed to feed her after a serious fall, and showed zero compassion or engagement. Repeated concerns to administration were ignored, and we ultimately moved her to a better facility.What do you like most about living here? Answer: Nothing Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: No Are the common areas pleasant and comfortable for socializing or relaxing? Answer: Yes How would you rate the quality and variety of the meals? (1-5) Answer: 2 Are special diets handled well? Answer: Yes Is the dining schedule flexible enough to meet your preferences? Answer: Yes How do you feel about the level of social interaction available with other residents? Answer: How was the units offered in this community? Answer: Do you feel safe living in this community? Answer: How well do you think the community handles emergencies or unexpected events? Answer: Are there any hidden fees or unexpected charges? Answer: Would you recommend this community to others looking for senior living options? Answer: No Is there anything you wish you knew before moving in? Answer: That they didn’t have enough staff and the staff they had didn’t care about the residents.

Places of interest near The Reserve at East Longmeadow

Address 2.2 miles from city center

Address 741 Parker St, East Longmeadow, MA 01028

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Financial Aid for Massachusetts Seniors

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Home Care Program

MassHealth Home Care

Age 60+, Massachusetts resident, at risk of nursing home placement.

~$1,500/month (individual, varies by region).

$2,000 (individual, excludes home, car).

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires clinical eligibility determination.

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

27 ASAPs; prioritizes low-income, rural caregivers.

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).

No strict limit; copays vary by income (~$24,980-$75,000/year individual).

Not assessed.

Supplements Medicare Part D; no enrollment fee for low-income.

Senior Community Service Employment Program (SCSEP)

Massachusetts SCSEP

Age 55+, unemployed, low-income, Massachusetts resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.