The Reserve at East Longmeadow
Assisted Living, Independent Living, Memory Care & Respite Care · Hampden County, MA
The Reserve at East Longmeadow
Assisted Living, Independent Living, Memory Care & Respite Care · Hampden County, MA
Located in the beautiful community of East Longmeadow, MA, The Reserve at East Longmeadow is an esteemed senior living community that offers assisted living, memory care, and temporary stay. Here, residents can select from stunning and spacious fully furnished apartments based on their preferences. With a highly trained and compassionate team, residents can receive round-the-clock personalized care and services to ensure their comfort and security.
At The Reserve at East Longmeadow, residents enjoy a range of convenient and comfortable services, including complimentary transportation, access to healthcare professionals, and exercise spaces with classes. Daily needs are met with expert housekeeping, laundry, and maintenance services. The community offers enriching amenities such as a well-stocked library, inviting living rooms, entertainment spaces, a salon, and private dining areas. Gourmet meals are prepared by a talented culinary team with a focus on variety and wellness. Residents benefit from opportunities for continuing education, cultural enrichment, and physical wellness. The Reserve at East Longmeadow emphasizes exceptional service and hospitality, making life easy and enjoyable for its residents.
Types of Care at The Reserve at East Longmeadow
Independent Living
Assisted Living
Memory Care
Respite Care
103-bed community Rank #90 / 279Bed count — State benchmarkedThis home is ranked 90th out of 279 homes in Massachusetts. Shows this facility's certified or reported bed count compared to other Massachusetts SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
12 years in operation Rank #142 / 180Years in operation — State benchmarkedThis home is ranked 142nd out of 180 homes in Massachusetts. Shows how long this facility has been in operation compared to other Massachusetts SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 14 / 100 Rank #446 / 499Walk Score — State benchmarkedThis home is ranked 446th out of 499 homes in Massachusetts. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Year Opened2014
Nonprofit OwnershipNo
Traditional
71 units
Special Care
32 units
Total beds
103 units
Fax(413) 224-1467
Business HoursMonday - Friday 9:00 AM - 5:00 PM
What does this home offer?
Building Type: Two-story
Transportation Services
Fitness and Recreation
The Reserve at East Longmeadow Reviews
Share your thoughts and experiences about The Reserve at East Longmeadow. Let’s celebrate the stories that make a difference!
Mary Krol
Do not be fooled by the beautiful appearance of The Reserve at East Longmeadow — the care in the memory unit is severely lacking. Staff left my mother alone for hours, failed to feed her after a serious fall, and showed zero compassion or engagement. Repeated concerns to administration were ignored, and we ultimately moved her to a better facility.What do you like most about living here?
Answer: Nothing
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 2
Are special diets handled well?
Answer: Yes
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer:
How was the units offered in this community?
Answer:
Do you feel safe living in this community?
Answer:
How well do you think the community handles emergencies or unexpected events?
Answer:
Are there any hidden fees or unexpected charges?
Answer:
Would you recommend this community to others looking for senior living options?
Answer: No
Is there anything you wish you knew before moving in?
Answer: That they didn’t have enough staff and the staff they had didn’t care about the residents.
Do not be fooled by the beautiful appearance of The Reserve at East Longmeadow — the care in the memory unit is severely lacking. Staff left my mother alone for hours, failed to feed her after a serious fall, and showed zero compassion or engagement. Repeated concerns to administration were ignored, and we ultimately moved her to a better facility.What do you like most about living here?
Answer: Nothing
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: No
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 2
Are special diets handled well?
Answer: Yes
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer:
How was the units offered in this community?
Answer:
Do you feel safe living in this community?
Answer:
How well do you think the community handles emergencies or unexpected events?
Answer:
Are there any hidden fees or unexpected charges?
Answer:
Would you recommend this community to others looking for senior living options?
Answer: No
Is there anything you wish you knew before moving in?
Answer: That they didn’t have enough staff and the staff they had didn’t care about the residents.
Places of interest near The Reserve at East Longmeadow
2.2 miles from city center
Estimated distance in miles from East Longmeadow's city center to The Reserve at East Longmeadow's address, calculated via Google Maps.
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Financial Assistance for
Assisted Living in Massachusetts
The Reserve at East Longmeadow is located in East Longmeadow, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Compare Assisted Living around Hampden County
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Filter by care type
| The Reserve at East Longmeadow |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | East Longmeadow | 103 | No | 32 | 14 | Traditional (71), Special Care (32) | 12 | - | No | No |
| East Village Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | East Longmeadow (Fields At Chestnut) | 73 | No | 43 | 16 | Traditional (30), Special Care (43) | 26 | - | No | No |
| The Arbors at Chicopee Assisted Living and Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chicopee (Fairview) | - | No | - | 31 | - | - | - | No | - |
| The Arbors at Westfield Assisted Living and Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Westfield (Court Street) | - | No | - | 77 | - | - | - | No | - |
| Prosper At Monastery Heights |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Springfield (Merrick) | - | Yes | - | 28 | - | 5 | A+ | No | - |
Frequently Asked Questions about The Reserve at East Longmeadow
What neighborhood is The Reserve at East Longmeadow in?
The Reserve at East Longmeadow is in the East Longmeadow neighborhood of East Longmeadow.
Is The Reserve at East Longmeadow in a walkable area?
The Reserve at East Longmeadow has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.
How long has The Reserve at East Longmeadow been in business?
According to the BBB and MA state health department records, The Reserve at East Longmeadow has been operating for approximately 12 years.
Does The Reserve at East Longmeadow operate as a for-profit or non-profit?
The Reserve at East Longmeadow is registered as a for-profit in MA.
How many beds does The Reserve at East Longmeadow have?
The Reserve at East Longmeadow has 103 beds.
What is the address of The Reserve at East Longmeadow?
The Reserve at East Longmeadow is located at 741 Parker St, East Longmeadow, MA 01028, United States.
What is the phone number of The Reserve at East Longmeadow?
(413) 525-4100 will put you in contact with the team at The Reserve at East Longmeadow.
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