The Reserve at Thousand Oaks
The Reserve at Thousand Oaks
A luxury assisted living place, The Reserve at Thousand Oaks stands as one of the best retirement communities in the area. The community prides itself on achieving a safe and secure community for residents to do as they please with assistance with daily living. Residents from different living options receive personalized care that allows them to obtain the necessary care while promoting an active lifestyle. The Reserve does not only encourage residents to feel relaxed and at ease but also to practice a lifestyle that is healthy for their well-being.
As an MBK Senior Living home, the retirement home prioritizes the holistic wellness of its residents. A list of enriching and engaging activities for residents includes gardening, exercise programs, watching at the in-house movie theater, and many more. As for their premier services, residents do not have to worry about housekeeping, laundry, transportation, and respite stays– all of these are offered by management to ensure that they live comfortably and hassle-free.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
This home usually has availability
Lower occupancy suggests more openings may be available.
How BBB ratings work
About this community
Additional licensing details
Ownership & operating entity
The Reserve at Thousand Oaks is legally operated by MSL COMMUNITY MANAGEMENT LLC/THE RESERVE MSL LLC.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 285-430 / 285-430 / 575 / 1,020 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at The Reserve at Thousand Oaks
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
16 visits
Breakdown by visit type
12 total complaint visits
4 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
10 complaint investigations
Investigations can have many visits.
4 official inspections
10 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
4 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
6 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
Latest inspection
9 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for The Reserve at Thousand Oaks
Most inspections found no deficiencies, including the most recent annual inspection on July 15, 2025, which was clean and without citations. Earlier reports showed some isolated deficiencies related to water temperature hazards, pest presence in the kitchen, unsecured hazardous items, medication discrepancies, and incomplete staff certifications, but these issues were addressed over time. Several complaint investigations were unsubstantiated, including allegations about food safety, staffing, communication during outbreaks, and resident safety. One substantiated complaint in July 2023 involved a failure to call 9-1-1 promptly during a medical emergency, posing a health risk, but no fines or enforcement actions were listed in the available reports. Overall, the facility’s recent inspections indicate improvement and compliance with health and safety standards.
Compare Assisted Living around Thousand Oaks
The information below is reported by the California Department of Social Services and Department of Public Health.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Places of interest near The Reserve at Thousand Oaks
6.9 miles from city center — 1.61 miles to nearest hospital (Los Robles Regional Medical Center)
3575 N Moorpark Rd, Thousand Oaks, CA 91360
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