Inspection Reports for
The Reserve Healthcare and Rehabilitation

1800 EAGLE LANDING BLVD, HANAHAN, SC, 29410-8517

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 2.7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

23% better than South Carolina average
South Carolina average: 3.5 deficiencies/year

Deficiencies per year

8 6 4 2 0
2023
2024
2025

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Apr 3, 2025

Visit Reason
Annual inspection survey conducted to assess compliance with health and safety regulations at The Reserve Healthcare and Rehabilitation facility.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Feb 15, 2024

Visit Reason
Annual survey inspection of The Reserve Healthcare and Rehabilitation facility to assess compliance with health and safety regulations.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Routine
Deficiencies: 1 Date: Sep 24, 2023

Visit Reason
The inspection was conducted to evaluate compliance with medication storage and labeling regulations in the facility.

Findings
The facility failed to ensure medications were properly secured and stored in 2 of 8 medication carts. Unlocked medication and treatment carts were found with improperly dated inhalers and an opened single-use sterile water bottle returned to the treatment cart.

Deficiencies (1)
F 0761: The facility failed to ensure drugs and biologicals were stored in locked compartments and properly labeled. Two medication carts were found unlocked with medications not dated as required and an opened single-use sterile water bottle improperly returned to the treatment cart.
Report Facts
Medication carts inspected: 8 Date of survey completed: Sep 26, 2023 Volume of sterile water bottle: 250

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN)1Verified findings related to unlocked medication and treatment carts and improper medication labeling.

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Apr 13, 2023

Visit Reason
The inspection was conducted as part of complaint investigations involving resident rights and facility management, including concerns about resident privacy, room safety, and facility administration.

Complaint Details
The complaint investigations involved concerns about resident privacy violations and unsafe room conditions affecting Resident 2 and Resident 3. The facility was found to have failed to protect Resident 3's privacy and to maintain a safe environment for Resident 2 due to room congestion.
Findings
The facility failed to protect resident privacy and ensure safe room access for a resident due to room congestion. Additionally, the facility was found to have significant financial mismanagement, including unpaid vendor bills and lack of effective governing body oversight, resulting in immediate jeopardy to resident health and safety.

Deficiencies (4)
F 0550: The facility failed to assure that Resident 3 was not improperly exposed during a complaint investigation. Resident 3 was observed partially uncovered with incontinent briefs and urinals visible from the hallway.
F 0835: The facility failed to administer its financial resources effectively and efficiently, resulting in unpaid vendor bills totaling $758,185.61 and immediate jeopardy to resident health and safety.
F 0837: The facility failed to have an effective governing body to ensure proper management and operation of financial resources, contributing to immediate jeopardy to resident health and safety.
F 0921: The facility failed to ensure Resident 2 could safely maneuver in his room due to congestion caused by Resident 3's wheelchair and belongings blocking access.
Report Facts
Outstanding vendor balances: 758185.61 Residents affected: 86 Past due balance - Sewer services: 3893.74 Past due balance - Water services: 5711.9 Past due balance - Transportation company: 64618.95

Inspection Report

Complaint Investigation
Deficiencies: 3 Date: Mar 9, 2023

Visit Reason
The inspection was conducted based on complaints regarding failure to provide activities of daily living (ADLs) such as showers and grooming to residents, unpaid vendor bills risking service disconnections, and pest control issues.

Complaint Details
The complaint investigation was triggered by allegations of failure to provide showers and cleanliness to residents, unpaid utility bills risking disconnection, and pest infestation concerns. The Ombudsman filed a grievance and complaint with DHEC on behalf of a resident regarding shower care.
Findings
The facility failed to provide adequate ADL care including showers, nail care, and facial hair removal for multiple residents. The facility also had multiple outstanding vendor balances affecting services, and lacked an effective pest control program with evidence of pest infestation and incomplete pest control documentation.

Deficiencies (3)
F 0677: The facility failed to provide care and assistance for activities of daily living including showers, nail care, and facial hair removal for 2 of 3 residents reviewed. Documentation and observations confirmed missed ADL care and resident complaints.
F 0835: The facility failed to administer resources effectively, resulting in multiple outstanding vendor balances including utilities and pharmacy services, which directly affected residents. Interviews confirmed ongoing overdue bills and risk of service termination.
F 0925: The facility failed to maintain an effective pest control program, resulting in pest infestations including flies and fruit flies. Documentation was incomplete and the maintenance director was unaware of the issue.
Report Facts
Outstanding balance: 59133 Outstanding balance: 19402.22 Outstanding balance: 16489.96 Outstanding balance: 764.49 Outstanding balance: 3560.24 Outstanding balance: 19552.63

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