The Reserve Healthcare and Rehabilitation

Nursing Home & Skilled Nursing · Hanahan, SC

CMS overall rating

1800 Eagle Landing Blvd, Hanahan, SC 29410-8517 View map

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The Reserve Healthcare and Rehabilitation accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

The Reserve Healthcare and Rehabilitation accepts Medicare, Medicaid, and private pay.

Overview of The Reserve Healthcare and Rehabilitation

Operated by Railroad Crossing Healthcare Inc under the administration of Gregory Hicks, Jr. , The Reserve Healthcare and Rehabilitation is a skilled nursing home in Hanahan, South Carolina. The 135-bed home is located on Eagle Landing Boulevard. Medicare, Medicaid, and private pay are accepted, giving families several ways to cover short-term rehabilitation and longer-term nursing care. Residents stay an average of 74 days, including post-acute rehabilitation and ongoing nursing care needs.

Rehabilitation services are a major focus of the facility. In-house therapy is available for residents recovering from hospitalization, surgery, and other acute health events.

Nurse staffing averages 3 hours and 35 minutes per resident each day. Registered nurses provide 32 minutes of direct care daily, nurse aides contribute 1 hour and 44 minutes, and licensed practical nurses provide 1 hour and 7 minutes. This staffing level provides 24-hour nursing coverage and hands-on care for residents with medical and recovery needs. The facility has an occupancy rate of 62%, and it houses 84 residents.

State inspections have reviewed the facility’s operations and care practices over the past several years. These are important parts of daily operations in a nursing home. Families considering the facility should ask about inspection findings through the state regulator to understand any areas of focus.

Facility Direct Line (843) 553-0656 contact-TheReserve@ensignservices.net

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to South Carolina state averages

Total nursing care / resident

3h 35m per day

This facility South Carolina avg (4h 0m per day)

vs South Carolina avg

-10%

4 of 6 metrics below state avg

Standout metric Weekend RN is +11% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	32m per day	▼ 15% State avg: 38m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 7m per day	▲ 10% State avg: 1h 1m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 44m per day	▼ 22% State avg: 2h 13m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 0m per day	▼ 10% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	3m per day	▼ 38% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	27m per day	▲ 11% State avg: 24m per day · National avg: 28m per day

Capacity and availability

74 days

135-bed community

A larger shared setting that may offer more common spaces and organized community services.

About this community

Occupancy

Occupancy rate

89%

Higher than the South Carolina average: 82.1%

Occupied beds

120 / 135

Average occupied beds in South Carolina homes 90 beds

Facility TypeHl- Nursing Home

StatusActive

CountyBerkeley

License NumberNCF-1097

Business TypeCorporation

CMS Certification Number425289

The Reserve Healthcare and Rehabilitation is legally operated by Railroad Crossing Healthcare Inc, and administered by Gregory Hicks, Jr.

Owner NameRailroad Crossing Healthcare Inc

Institutional Nursing Home

135 units

Total beds

135 units

Rehabilitation Services

24-Hour Staffing

Email ghicksjr@ensignservices.net

Pets not allowed

Since 2023 · 3 years of data 8 deficiencies 5 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the South Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. South Carolina state average

Overall vs. SC average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	SC Average	vs. SC Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	8	12	This facility has 33% fewer total deficiencies than a typical South Carolina nursing home (8 vs. SC avg 12).↓ 33% better
Deficiencies per inspection Average deficiencies per inspection.	1.6	3	This facility has 47% fewer deficiencies per inspection than a typical South Carolina nursing home (1.6 vs. SC avg 3).↓ 47% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	SC Average	vs. SC Avg
Total inspections Combined count of all inspections conducted at this facility.	5	4	This facility has had 25% more total inspections than the South Carolina average (5 vs. SC avg 4). More inspections can mean more regulatory scrutiny rather than worse care.↑ 25% more

Show Inspection Reports

Inspections since 2022

Total health inspections 4

State average 3.9

Last Health inspection on Sep 2023

Total health citations

State average 13.7

Citations per inspection

2.25

State average 3.44

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

1 of 9 citations resulted from standard inspections; and 8 of 9 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)

Critical health citations

100% worse than State average

State average: 1

Serious health citations

100% better than State average

State average: 0.3

2 critical citations State average: 1

0 serious citations State average: 0.3

7 moderate citations State average: 12.3

0 minor citations State average: 0.1

Citations history (last 4 years)

Pharmacy moderate citation Sep 26, 2023

Corrected

Administration critical citation Apr 13, 2023

Corrected

Administration critical citation Apr 13, 2023

Corrected

Environmental moderate citation Apr 13, 2023

Corrected

Total staff 189

Employees 143

Contractors 46

Staff to resident ratio 1.70 : 1

7% fewer staff per resident than South Carolina average

Avg staff/day 60

Average shift 8.4 hours

6% better than South Carolina average

Total staff hours (quarter) 46,244

Nursing staff breakdown

8.9 hours

8.8 hours

Contractor staffing

1,168 contractor hours this quarter

Licensed Practical Nurse: 25 Certified Nursing Assistant: 13 Registered Nurse: 8

Staff by category


Certified Nursing Assistant	58	13	71	19,079	92	100%	8.8
Licensed Practical Nurse	30	25	55	11,429	92	100%	8.9
Registered Nurse	16	8	24	4,400	92	100%	8.9
Dental Services Staff	3	0	3	1,467	66	72%	7.9
Qualified Social Worker	5	0	5	1,383	67	73%	7.6
Speech Language Pathologist	5	0	5	1,213	66	72%	7
Physical Therapy Aide	5	0	5	1,174	68	74%	6.4
Clinical Nurse Specialist	4	0	4	922	74	80%	8.1
RN Director of Nursing	3	0	3	877	65	71%	8.9
Physical Therapy Assistant	4	0	4	789	68	74%	6.9
Nurse Practitioner	1	0	1	594	66	72%	9
Respiratory Therapy Technician	4	0	4	572	65	71%	6.4
Qualified Activities Professional	1	0	1	560	66	72%	8.5
Administrator	1	0	1	528	66	72%	8
Dietitian	1	0	1	488	61	66%	8
Other Dietary Services Staff	1	0	1	414	62	67%	6.7
Therapeutic Recreation Specialist	1	0	1	357	56	61%	6.4

71 Certified Nursing Assistant

% of Days 100%

55 Licensed Practical Nurse

% of Days 100%

24 Registered Nurse

% of Days 100%

3 Dental Services Staff

% of Days 72%

5 Qualified Social Worker

% of Days 73%

5 Speech Language Pathologist

% of Days 72%

5 Physical Therapy Aide

% of Days 74%

4 Clinical Nurse Specialist

% of Days 80%

3 RN Director of Nursing

% of Days 71%

4 Physical Therapy Assistant

% of Days 74%

1 Nurse Practitioner

% of Days 72%

4 Respiratory Therapy Technician

% of Days 71%

1 Qualified Activities Professional

% of Days 72%

1 Administrator

% of Days 72%

1 Dietitian

% of Days 66%

1 Other Dietary Services Staff

% of Days 67%

1 Therapeutic Recreation Specialist

% of Days 61%

View All Staffing Data

Total fines amount $111K

231% higher than South Carolina average

South Carolina average: $34K

Number of fines 1

59% fewer fines than South Carolina average

South Carolina average: 2.4

Payment Denials 0

100% fewer payment denials than South Carolina average

South Carolina average: 0.1

Fines amount comparison

This facility $111K

South Carolina average $34K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 9.6

10% worse than South Carolina average

South Carolina average: 8.7

Functional decline score 14.4

7% better than South Carolina average

South Carolina average: 15.5

Long-stay resident measures

Significantly above average South Carolina avg: 3.9

Need for Help with Daily Activities Increased 8.1%

38% better than South Carolina average

South Carolina average: 13.1%

Walking Ability Worsened 10.1%

38% better than South Carolina average

South Carolina average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence 25.1%

47% worse than South Carolina average

South Carolina average: 17.0%

Falls with Major Injury 3.4%

13% worse than South Carolina average

South Carolina average: 3.0%

High Risk Residents with Pressure Ulcers 10.6%

74% worse than South Carolina average

South Carolina average: 6.1%

Urinary Tract Infection 0.6%

65% better than South Carolina average

South Carolina average: 1.6%

Lost Too Much Weight 16.0%

159% worse than South Carolina average

South Carolina average: 6.2%

Depressive Symptoms 11.7%

323% worse than South Carolina average

South Carolina average: 2.8%

Antipsychotic Use 6.9%

53% better than South Carolina average

South Carolina average: 14.5%

Pneumococcal Vaccine 98.9%

9% better than South Carolina average

South Carolina average: 90.5%

Influenza Vaccine 84.9%

6% worse than South Carolina average

South Carolina average: 90.6%

Hospitalizations per 1,000 days 2.57

27% worse than South Carolina average

South Carolina average: 2.03

ED visits per 1,000 days 1.41

26% better than South Carolina average

South Carolina average: 1.91

Short-stay resident measures

Above average South Carolina avg: 2.8

Pneumococcal Vaccine 95.0%

19% better than South Carolina average

South Carolina average: 79.5%

Antipsychotic medication increase 2.0%

16% worse than South Carolina average

South Carolina average: 1.7%

Influenza Vaccine 81.2%

In line with South Carolina average

South Carolina average: 78.0%

Re-hospitalized after SNF stay 23.8%

In line with South Carolina average

South Carolina average: 24.7%

Emergency department visits 13.1%

7% better than South Carolina average

South Carolina average: 14.1%

Falls with major injury 0.8%

In line with South Carolina average

South Carolina average: 0.8%

Ability to care for self at discharge 53.8%

In line with South Carolina average

South Carolina average: 53.7%

Successful return to home or community 60.5%

20% better than South Carolina average

South Carolina average: 50.6%

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

47% of new residents, often for short stays.

Typical stay 18 days

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Total residents 111

Medicare

9% of residents

Medicaid

78.4% of residents

Private pay or other

12.6% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for The Reserve Healthcare and Rehabilitation from 2012–2022, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 08/2022 — the home's most recent complete cost report, an older period than most facilities report.

Occupancy Rate 59.7% ↑ 0.5pp vs 2020

Net Patient Income -$3.0M ↓ ~$1.2M vs 2020

Payroll Costs $5.9M ↑ ~$1.3M vs 2020

Operating Margin -34.5% ↓ 13.1pp vs 2020

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2022
Occupancy %	68.8%	69.1%	66.4%	68.2%	69.1%	70.9%	62.6%	66.7%	59.2%	59.7%
Beds	135	125	125	125	125	125	125	125	125	135
Net Income	-$11,748	-$442,662	$244,517	$5,836	-$1,975,576	-$2,811,631	-$4,385,876	-$2,067,086	-$1,106,058	-$2,967,466
Gross Revenue	$12,897,281	$14,289,507	$15,177,814	$15,281,739	$15,274,333	$13,684,747	$11,371,394	$12,909,313	$11,165,354	$9,049,843
Operating Expenses	$9,605,666	$10,442,096	$9,719,404	$10,091,079	$10,953,864	$11,751,392	$11,975,785	$13,050,569	$10,229,382	$11,580,894
Net Patient Income	-$4,589	-$443,296	$238,917	$3,408	-$1,974,446	-$2,801,370	-$4,510,107	-$2,209,319	-$1,802,804	-$2,967,546
Net Patient Revenue	$9,601,077	$9,998,800	$9,958,321	$10,094,487	$8,979,418	$8,950,022	$7,465,678	$10,841,250	$8,426,578	$8,613,348
Payroll Costs	$5,174,425	$4,890,673	$4,946,086	$5,177,758	$5,256,068	$5,368,644	$4,490,657	$5,021,412	$4,662,144	$5,916,905
Operating Margin %	-0.1%	-4.4%	2.4%	0.0%	-22.0%	-31.3%	-60.4%	-20.4%	-21.4%	-34.5%
Medicare %	25.1%	32.2%	30.7%	28.4%	27.6%	24.8%	17.4%	16.6%	12.7%	14.5%
Medicaid %	52.3%	43.7%	42.8%	45.4%	43.5%	52.2%	59.0%	54.5%	60.4%	72.9%
Private %	22.6%	24.1%	26.5%	26.2%	28.9%	23.0%	23.7%	28.9%	26.8%	12.7%
Net Patient Revenue/Day	$282	$317	$329	$324	$284	$277	$262	$356	$311	$293
Cost/Day	$282	$331	$321	$324	$346	$363	$420	$429	$378	$394
Avg Length of Stay	70.7 days	54.6 days	53.5 days	43.8 days	41.9 days	37.5 days	41.3 days	44.2 days	57.6 days	74.1 days

Finances and operations

Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 08/2022. This is an older period than most facilities report, so compare with that in mind.

Net patient revenue

$8.6M

Net patient income

-$3.0M

For-profit Operated by a single business entity.

Net patient revenue

$8.6M

Net patient income

-$3.0M

Payroll costs

$5.9M 68.7% of net patient revenue

Other operating costs

$5.7M

Total costs

$11.6M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (47% of admissions), and a typical private pay stay runs around 18 days.

Coverage residents most often arrive under.

Medicare 36%

Private pay 47%

Medicaid 17%

Coverage residents most often leave under.

Medicare 29%

Private pay 41%

Medicaid 30%

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Info below is compiled from CMS reports & the SC Dept. of Public Health (DPH), senior community websites & trusted data sources such as Walk Score & BBB.

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The Reserve Healthcare and Rehabilitation	NH SNF	Hanahan	135 Facility 135 SC AVG 90 Rank #35 / 307	88.7% Facility 88.7% SC AVG 84.8 Rank #60 / 94	+5%	3.59 Facility 3.59 SC AVG 4.00 Rank #77 / 119	+36%	-10%	$0 Facility $0 SC AVG $34.8k Rank #1 / 121	9 Facility 9 SC AVG 13.7 Rank #44 / 120	2.3 Facility 2.3 SC AVG 3.4 Rank #30 / 120	2	120	-	-	Railroad Crossing Healthcare Inc	$8.6MFiscal year ending 08/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. Facility $8.6MFiscal year ending 08/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. SC AVG $13.0M Rank #101 / 122	$5.9MFiscal year ending 08/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. Facility $5.9MFiscal year ending 08/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. SC AVG $5.4M Rank #80 / 122	68.7%Fiscal year ending 08/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. Facility 68.7%Fiscal year ending 08/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. SC AVG 44% Rank #10 / 122	425289

Nursing Home Explorer

Who is the owner of The Reserve Healthcare and Rehabilitation?

The Reserve Healthcare and Rehabilitation is legally operated by Railroad Crossing Healthcare Inc, and administered by Gregory, Jr. Hicks.

What is the license number of The Reserve Healthcare and Rehabilitation?

According to SC state health department records, The Reserve Healthcare and Rehabilitation's license number is NCF-1097.

What is the occupancy rate at The Reserve Healthcare and Rehabilitation?

The Reserve Healthcare and Rehabilitation's occupancy is 89%.

Are pets allowed at The Reserve Healthcare and Rehabilitation?

No, The Reserve Healthcare and Rehabilitation has a no-pet policy.

What is the best email address for The Reserve Healthcare and Rehabilitation?

The team at The Reserve Healthcare and Rehabilitation can be reached at GHICKSJR@ENSIGNSERVICES.NET.

Does The Reserve Healthcare and Rehabilitation operate as a for-profit or non-profit?

The Reserve Healthcare and Rehabilitation is registered as a for-profit in SC.

Who is the administrator of The Reserve Healthcare and Rehabilitation?

Gregory, Jr. Hicks is the administrator of The Reserve Healthcare and Rehabilitation.

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The Reserve Healthcare and Rehabilitation

Overview of The Reserve Healthcare and Rehabilitation

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact The Reserve Healthcare and Rehabilitation

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the South Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

71 Certified Nursing Assistant

55 Licensed Practical Nurse

24 Registered Nurse

3 Dental Services Staff

5 Qualified Social Worker

5 Speech Language Pathologist

5 Physical Therapy Aide

4 Clinical Nurse Specialist

3 RN Director of Nursing

4 Physical Therapy Assistant

1 Nurse Practitioner

4 Respiratory Therapy Technician

1 Qualified Activities Professional

1 Administrator

1 Dietitian

1 Other Dietary Services Staff

1 Therapeutic Recreation Specialist

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Family Member Group

Active Family Council

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near The Reserve Healthcare and Rehabilitation

Calculate Travel Distance to The Reserve Healthcare and Rehabilitation

Compare Nursing Homes around the area

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