Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
The Springs of Avalon
The Springs of Avalon is a Nursing Home in Arkansas
The Springs of Avalon is a Nursing Home in Arkansas
The Springs of Avalon
The Springs of Avalon is a Nursing Home in Arkansas
The Springs of Avalon is a Nursing Home in Arkansas
Situated in West Memphis, Arkansas, The Springs of Avalon is an assisted living community with a mission to provide seniors with a second home where their well-being is essential. Their staff is committed to resident-centered care and ongoing quality improvement. Their goal is to ensure that seniors can lead healthy, joyful lives and partake in all the adventures that life has to offer.
Care is synonymous with respect, positivity, and meticulous attention in this community. The nursing team, top-tier staff, outstanding amenities, and specialized programs collectively form a framework where every resident’s health and happiness take center stage. At The Springs, loved ones can rest assured that senior family members are in capable and caring hands, enjoying a second home that values their quality of life.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
85
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
45.9%
Residents per day (avg)
74
Occupancy rate
45.9%
Residents per day (avg)
74
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
27% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
55% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
18% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Other
Home revenue
$7.5M
Profit
$492.0K
Proprietary home
Other
Home revenue
$7,524,582.00
Profit
$491,980.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.0M
85-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 58 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid / Medicare)
Additional licensing details
Business type:
Limited Liability Corporation
Certification type:
XIX/XVIII
County:
Crittenden
Ownership & operating entity
The Springs of Avalon is legally operated by West Memphis Operators LLC, and administrated by LaPortia Knowlton.
Type Of Units
Medicaid and Medicare
85 units
Total beds
85 units
Contact Information
Fax:
870-732-4490
Comparison Chart
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.Compare Nursing Homes around West Memphis
The Springs of Broadway
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
West Memphis
119
No
40
SMITH, JACK
54.6%
$8,379,066.00
$3,393,260.00
40.5%
73.50
3/5
3.8304
3/5
3/5
2/5
-
The Springs of Avalon
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
West Memphis
155
No
58
KNOWLTON, LAPORTIA
45.9%
$7,524,517.00
$2,823,611.00
37.5%
73.60
2/5
4.2332
2/5
2/5
4/5
1
Places of interest near The Springs of Avalon
1.1 miles from city center
610 S Avalon St, West Memphis, AR 72301
Calculate Travel Distance to The Springs of Avalon
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
110
Total Staff
102
Employees
8
Contractors
27,335
Total Hours (Quarter)
38
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 8.5 | No |
| Licensed Practical Nurse | 21 | 8.7 | No |
| Certified Nursing Assistant | 43 | 8 | No |
Staff by Category
Administration ⓘ
2 staff
8.4hs shift avg
Nursing Staff ⓘ
81 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
8 staff
7.9hs shift avg
Therapy Services ⓘ
13 staff
5.8hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
2.1hs shift avg
Dietary Services ⓘ
3 staff
7.3hs shift avg
Other Services ⓘ
1 staff
8.1hs shift avg
Contractor Analysis
2.2%
of total hours from contractors
601 contractor hours this quarter
Physical Therapy Assistant: 1
Physical Therapy Aide: 1
Respiratory Therapy Technician: 1
Speech Language Pathologist: 1
Occupational Therapy Aide: 1
Qualified Social Worker: 1
Medical Director: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 43 | 0 | 43 | 13,386 | 91 | 100% | 8 |
| Licensed Practical Nurse | 21 | 0 | 21 | 5,532 | 91 | 100% | 8.7 |
| Registered Nurse | 9 | 0 | 9 | 1,450 | 87 | 96% | 8.5 |
| RN Director of Nursing | 3 | 0 | 3 | 1,383 | 69 | 76% | 7.7 |
| Nurse Aide in Training | 3 | 0 | 3 | 1,138 | 78 | 86% | 8.4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 673 | 85 | 93% | 6.9 |
| Medication Aide/Technician | 2 | 0 | 2 | 574 | 57 | 63% | 8.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 508 | 63 | 69% | 8.1 |
| Dietitian | 1 | 0 | 1 | 502 | 63 | 69% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Nurse Practitioner | 7 | 0 | 7 | 459 | 58 | 64% | 7.9 |
| Respiratory Therapy Technician | 4 | 1 | 5 | 351 | 55 | 60% | 5.5 |
| Physical Therapy Assistant | 1 | 1 | 2 | 265 | 46 | 51% | 5.8 |
| Physical Therapy Aide | 1 | 1 | 2 | 218 | 27 | 30% | 8.1 |
| Speech Language Pathologist | 1 | 1 | 2 | 197 | 23 | 25% | 8.6 |
| Medical Director | 0 | 1 | 1 | 123 | 12 | 13% | 10.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 37 | 21 | 23% | 1.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 28 | 7 | 8% | 4 |
| Qualified Social Worker | 1 | 1 | 2 | 24 | 11 | 12% | 2.1 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 8 | 1 | 1% | 8 |
Health Inspection History
Source: CMS Health Citations (Oct 2022 – Feb 2025)
4
Inspections
24
Total Citations
0
Critical (J-L)
0
Serious (G-I)
6
Citations/Inspection
Feb 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
9
38% of total
Resident Rights
3
13% of total
Infection Control
1
4% of total
Pharmacy Services
1
4% of total
Environmental
1
4% of total
Citation Sources
Standard Inspections
21
Complaint Investigations
4
State Comparison (AR)
Citations
24
Arkansas average: 21.8
Critical Citations
0
Arkansas average: 0.4
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Feb 27, 2025 | D | Infection Control | F0880 | Corrected |
| Feb 27, 2025 | E | Nutrition | F0803 | Corrected |
| Feb 27, 2025 | E | Nutrition | F0805 | Corrected |
| Feb 27, 2025 | E | Nutrition | F0812 | Corrected |
| Feb 27, 2025 | E | Pharmacy | F0761 | Corrected |
| Feb 27, 2025 | E | Quality of Care | F0689 | Corrected |
| May 22, 2024 | D | Quality of Care | F0689 | Corrected |
| May 22, 2024 | D | Care Planning | F0656 | Corrected |
| Feb 02, 2024 | E | Environmental | F0924 | Corrected |
| Feb 02, 2024 | F | Nutrition | F0812 | Corrected |
| Feb 02, 2024 | E | Quality of Care | F0677 | Corrected |
| Feb 02, 2024 | E | Quality of Care | F0684 | Corrected |
| Feb 02, 2024 | E | Quality of Care | F0689 | Corrected |
| Feb 02, 2024 | E | Quality of Care | F0692 | Corrected |
| Feb 02, 2024 | E | Resident Rights | F0575 | Corrected |
| Feb 02, 2024 | E | Resident Rights | F0578 | Corrected |
| Feb 02, 2024 | E | Resident Rights | F0584 | Corrected |
| Oct 28, 2022 | E | Nutrition | F0803 | Corrected |
| Oct 28, 2022 | E | Nutrition | F0804 | Corrected |
| Oct 28, 2022 | E | Nutrition | F0805 | Corrected |
| Oct 28, 2022 | F | Nutrition | F0812 | Corrected |
| Oct 28, 2022 | E | Quality of Care | F0677 | Corrected |
| Oct 28, 2022 | D | Quality of Care | F0684 | Corrected |
| Oct 28, 2022 | E | Quality of Care | F0692 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: The Springs of Arkansas
Resident Census by Payment Source
73
Total Residents
Medicare
9
(12.3%)
ⓘ
Medicaid
59
(80.8%)
ⓘ
Private Pay/Other
5
(6.8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
3.1
Score
60% better than avg
Arkansas avg: 7.7
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
3.1
Score
77% better than avg
Arkansas avg: 13.3
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
2.0%
Lost Too Much Weight
3.9%
Urinary Tract Infection
0.0%
Depressive Symptoms
0.5%
Falls with Major Injury
4.9%
Pneumococcal Vaccine
99.2%
Antipsychotic Use
6.9%
Walking Ability Worsened
2.1%
Influenza Vaccine
98.5%
High Risk Residents with Pressure Ulcers
2.6%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
5.2%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
89.0%
10% better than avg
Arkansas: 80.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.8%
20% worse than avg
Arkansas: 1.5%
Influenza Vaccine
90.0%
16% better than avg
Arkansas: 77.7%
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total Fines
$13K
Arkansas avg: $26K
50% better than avg
Number of Fines
1
Arkansas avg: 1.5
Compared to Arkansas Average
Facility: $13K |
Arkansas Avg: $26K
Penalty History
Showing all 1 penalties (Aug 2025 - Aug 2025)
Aug 14, 2025
Civil Money Penalty
$13K
Financial Trends
Historical financial and operational data for The Springs of Avalon based on CMS SNF Cost Reports.
Occupancy Rate
45.9%
↑ 0.7pp vs 2022
Net Income
$491,980
↓ ~$1.0M vs 2022
Total Payroll
$3,340,968
↑ ~$265K vs 2022
Profit Margin
6.5%
↓ 12.9pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Claim What’s Yours: Financial Aid for Arkansas Seniors
Program
State Program Name
Eligibility
Benefits
ARChoices
Arkansas Medicaid ARChoices
- General: Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- AR Specifics: Rural focus; possible waitlists.
- Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Choices in Living Resource Center
Arkansas Choices in Living
- General: Age 60+, Arkansas resident.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- AR Specifics: Limited direct funding; mostly referral-based.
- Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Living Choices Assisted Living Waiver
Arkansas Medicaid Living Choices Assisted Living Waiver
- General: Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple); spousal rules apply.
- AR Specifics: Limited provider network; excludes Level I facilities (no nursing services).
- Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Program of All-Inclusive Care for the Elderly (PACE)
Arkansas Medicaid PACE
- General: Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
- Income Limits (2025): ~$2,829/month (300% FBR).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- AR Specifics: Limited geographic availability.
- Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas State Plan Personal Care
Arkansas Medicaid Personal Care Program
- General: Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
- Income Limits (2025): ~$1,004/month (individual).
- Asset Limits: $9,660 (individual), $14,470 (couple).
- AR Specifics: No nursing home-level care requirement.
- Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Senior Community Service Employment Program (SCSEP)
Arkansas SCSEP (federally funded, state-administered)
- General: Age 55+, unemployed, low-income, Arkansas resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified.
- AR Specifics: Priority for veterans, rural residents.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Claim What’s Yours Financial Aid for Arkansas Seniors
Arkansas Medicaid ARChoices
ARChoices
Requirements:
General:Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
AR Specifics:Rural focus; possible waitlists.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Arkansas Choices in Living
Choices in Living Resource Center
Requirements:
- General:Age 60+, Arkansas resident.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- AR Specifics:Limited direct funding; mostly referral-based.
Benefits without Contact:
- Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Arkansas Medicaid Living Choices Assisted Living Waiver
Living Choices Assisted Living Waiver
Requirements:
- General:Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple); spousal rules apply.
- AR Specifics:Limited provider network; excludes Level I facilities (no nursing services).
Benefits without Contact:
- Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Arkansas Medicaid PACE
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
- Income Limits (2025):~$2,829/month (300% FBR).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- AR Specifics:Limited geographic availability.
Benefits without Contact:
- Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas Medicaid Personal Care Program
Arkansas State Plan Personal Care
Requirements:
- General:Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
- Income Limits (2025):~$1,004/month (individual).
- Asset Limits:$9,660 (individual), $14,470 (couple).
- AR Specifics:No nursing home-level care requirement.
Benefits without Contact:
- Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Arkansas SCSEP (federally funded, state-administered)
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Arkansas resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified.
- AR Specifics:Priority for veterans, rural residents.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Contact Us
Who we are
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at The Springs of Avalon
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
