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Nursing Home

The Springs of Broadway

Nursing Home

The Springs of Broadway

800 W Broadway Ave, West Memphis, AR 72301 View map
Overview of The Springs of Broadway

The Springs of Broadway is a premier assisted living community in West Memphis, Arkansas, to provide seniors with a second home, offering peace of mind to their loved ones. Their goal is to help seniors maintain a healthy and joyful life, embracing all the adventures life has to offer. The staff at The Springs of is committed to resident-centered care and strives for excellence in quality improvement.

At The Springs of Broadway, they believe in creating an environment where senior residents can thrive and enjoy their golden years. This assisted living community is designed with the utmost care. They offer nursing services, a top-notch staff, outstanding amenities, and specialized programs so that every resident’s health is continually prioritized.

(870) 673-2615

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Arkansas average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Arkansas average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Arkansas average: 3.3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
Arkansas average: 3.7/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 50m per day

This home provides 19% less nursing time per resident than the Arkansas average.

Arkansas average: 4h 45m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 119

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arkansas average
Occupancy rate 54.6%
Residents per day (avg) 74
Occupancy rate
54.6%
Residents per day (avg)
74

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

41% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

23% of new residents, often for long-term daily care.

Typical stay 8 months

Finances and operations

Privately-owned community
Home revenue
$8.4M
Operating loss
-$242.4K
Privately-owned community
Home revenue
$8,379,071.00
Operating loss
$-242,361.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.4M
40.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.2M
Total costs $8.6M
Bed community size
119-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 40 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License details

Facility type
Skilled Nursing Facility With Dual Certified Beds (medicaid / Medicare)
County: Crittenden

Additional licensing details

Business type: Limited Liability Company
Certification type: XIX/XVIII

Ownership & operating entity

The Springs of Broadway is legally operated by West Memphis Wellness LLC, and administrated by Arne Able.

Type Of Units

Medicaid and Medicare
119 units
Total beds
119 units

Contact Information

Fax: 870-735-0614
Contact The Springs of Broadway

Inspection History

In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.

Health Inspection History

Inspections
Total health inspections 4

Arkansas average 4.2


Last Health inspection on Mar 2025

Total health citations 21

Arkansas average 21.8

Citations per inspection
5.25

Arkansas average 5.32


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 21 citations resulted from standard inspections; 1 of 21 resulted from complaint investigations; and 6 of 21 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Arkansas average

Arkansas average: 0.4


Serious Health citations More info 0
100% better than Arkansas average

Arkansas average: 0.2

0 critical citations More info Arkansas average: 0.4

0 serious citations More info Arkansas average: 0.2

20 moderate citations More info Arkansas average: 20.9

1 minor citation More info Arkansas average: 0.4
Citations history (last 3 years)
Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Mar 27, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Mar 27, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Mar 27, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Mar 27, 2025
Corrected

Compare Nursing Homes around West Memphis The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

2 facilities compared · CMS & AR Dept. of Health data · Updated Mar 2026

The Springs of Broadway
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

West Memphis
119
54.6%
-23%
3.83
+36%
-18%
0
21
0
74
40
Smith, Jack
$8,4M
$3,4M
40.5%
45195
The Springs of Avalon
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Memphis
155
45.9%
-36%
4.23
+48%
-9%
1
24
0
74
58
Knowlton, Laportia
$7,5M
$2,8M
37.5%
45217

Places of interest near The Springs of Broadway

Address 1.2 miles from city center — 9.05 miles to nearest hospital (St. Jude Patient Care Center)

Address 800 W Broadway Ave, West Memphis, AR 72301

Calculate Travel Distance to The Springs of Broadway

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 93
Employees 83
Contractors 10
Staff to resident ratio 1.29:1
20% worse than Arkansas average

Arkansas average ratio: 1.61:1

Avg staff/day 37
Average shift 8.1 hours
0% compared with Arkansas average

Arkansas average: 8 hours

Total staff hours (quarter) 27,414
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 45
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

2.1%

581 contractor hours this quarter

Speech Language Pathologist: 2 Respiratory Therapy Technician: 2 Physical Therapy Aide: 1 Occupational Therapy Aide: 1 Medical Director: 1 Physical Therapy Assistant: 1 Qualified Social Worker: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant4504513,87891100%7.6
Licensed Practical Nurse190196,62691100%9.8
Registered Nurse7072,67691100%9
Nurse Practitioner1016076470%9.5
Dental Services Staff1015126470%8
Dietitian1014796774%7.1
Administrator1014725965%8
Clinical Nurse Specialist1014465763%7.8
Speech Language Pathologist1234415965%7.3
Respiratory Therapy Technician2244265358%5.9
Nurse Aide in Training2023584752%7.6
Physical Therapy Aide0111762224%8
Physical Therapy Assistant1121343134%4.3
Medical Director0111041314%8
Occupational Therapy Aide011432527%1.7
Occupational Therapy Assistant0112867%4.7
Qualified Social Worker1121167%1.8
45 Certified Nursing Assistant
% of Days 100%
19 Licensed Practical Nurse
% of Days 100%
7 Registered Nurse
% of Days 100%
1 Nurse Practitioner
% of Days 70%
1 Dental Services Staff
% of Days 70%
1 Dietitian
% of Days 74%
1 Administrator
% of Days 65%
1 Clinical Nurse Specialist
% of Days 63%
3 Speech Language Pathologist
% of Days 65%
4 Respiratory Therapy Technician
% of Days 58%
2 Nurse Aide in Training
% of Days 52%
1 Physical Therapy Aide
% of Days 24%
2 Physical Therapy Assistant
% of Days 34%
1 Medical Director
% of Days 14%
1 Occupational Therapy Aide
% of Days 27%
1 Occupational Therapy Assistant
% of Days 7%
2 Qualified Social Worker
% of Days 7%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
72 residents
Residents by payment source
Medicare
13 residents (18.1%)
Medicaid
52 residents (72.2%)
Private pay or other
7 residents (9.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.9
36% better than Arkansas average

Arkansas average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 7.2
46% better than Arkansas average

Arkansas average: 13.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.3%
28% better than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.9%
56% better than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 7.4%
51% better than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.8%
30% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.2%
9% worse than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.6%
48% better than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.4%
72% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 7.9%
25% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 81.1%
14% worse than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 64.8%
33% worse than Arkansas average

Arkansas average: 96.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 61.4%
24% worse than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
30% better than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 66.2%
15% worse than Arkansas average

Arkansas average: 77.7%

Guides for Better Senior Living

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Financial Aid for Arkansas Seniors

Get financial aid guidance

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; possible waitlists.

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+, Arkansas resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited direct funding; mostly referral-based.

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple); spousal rules apply.

Limited provider network; excludes Level I facilities (no nursing services).

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited geographic availability.

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.

~$1,004/month (individual).

$9,660 (individual), $14,470 (couple).

No nursing home-level care requirement.

Senior Community Service Employment Program (SCSEP)

Arkansas SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Arkansas resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents.

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