The Springs of Broadway
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

The Springs of Broadway

CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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The Springs of Broadway accepts Medicare, Medicaid, and private pay.

Inspection History

In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.

Since 2022 · 4 years of data 52 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Arkansas state average
Overall vs. AR average 2 Worse Metrics worse than Arkansas average:
• Total deficiencies (148% above)
• Deficiencies per year (145% above)
0 Better No metrics in this bucket.
Latest Inspection March 27, 2025 Routine

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAR Averagevs. AR Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5221 This facility has 148% more total deficiencies than a typical Arkansas nursing home (52 vs. AR avg 21).↑ 148% worse
Deficiencies per year Info Average deficiencies per year since 2022. 135.3 This facility has 145% more deficiencies per year than a typical Arkansas nursing home (13 vs. AR avg 5.3).↑ 145% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • March 25-27, 2025 inspections found 4 deficiencies including worsened contractures for 2 residents and improper pureed food consistency for 6 residents, plus cross-contamination risks during food service.
  • February 2, 2024 inspection cited 9 deficiencies including unsafe food temperatures, unsanitary kitchen conditions, poor hand hygiene, unsecured medication and chemical storage, and inadequate resident care.
  • April 23, 2024 annual inspection found 1 deficiency for serving food at unsafe temperatures to 1 of 3 residents reviewed.

Health Inspection History

Inspections since 2022
Total health inspections 4

Arkansas average 4.2


Last Health inspection on Mar 2025

Total health citations
21 Rank #98 / 187Health citations — State benchmarkedThis home is ranked 98th out of 187 homes in Arkansas for health citations. Shows this facility's total health deficiency citations benchmarked to the Arkansas State average, with a ranking across all 187 AR SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arkansas average 21.8

Citations per inspection
5.25 Rank #108 / 187Citations per inspection — State benchmarkedThis home is ranked 108th out of 187 homes in Arkansas for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arkansas mean across 187 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arkansas average 5.32


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 21 citations resulted from standard inspections; 1 of 21 resulted from complaint investigations; and 6 of 21 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than Arkansas average

Arkansas average: 0.4


Serious health citations
0
100% better than Arkansas average

Arkansas average: 0.2

0 critical citations Arkansas average: 0.4

0 serious citations Arkansas average: 0.2

20 moderate citations Arkansas average: 20.9

1 minor citation Arkansas average: 0.4
Citations history (last 4 years)
Nutrition moderate citation Mar 27, 2025
Corrected

Nutrition moderate citation Mar 27, 2025
Corrected

Quality of Care moderate citation Mar 27, 2025
Corrected

Quality of Care moderate citation Mar 27, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 87
Employees 84
Contractors 3
Staff to resident ratio 1.21 : 1
24% fewer staff per resident than Arkansas average
Arkansas average ratio: 1.59 : 1 Arkansas average ratio: 1.59 : 1See full Arkansas ranking
Avg staff/day 41
Average shift 8.2 hours
0% compared with Arkansas average
Arkansas average: 8 hours Arkansas average shift: 8 hoursSee full Arkansas ranking
Total staff hours (quarter) 30,748

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 6 RN Staff are full-time employees. No contractors work on this role. 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 20 LPN Staff are full-time employees. No contractors work on this role. 20
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 43 CNA Staff are full-time employees. No contractors work on this role. 43
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.5%

151 contractor hours this quarter

Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant4304315,66992100%7.7
Licensed Practical Nurse200207,41792100%9.6
Registered Nurse6062,0639098%9.2
Respiratory Therapy Technician2028797278%7.1
RN Director of Nursing1017027177%9.9
Nurse Aide in Training2026776267%9.4
Nurse Practitioner1015206571%8
Dietitian1015136672%7.8
Administrator1014886166%8
Speech Language Pathologist1014806571%7.4
Dental Services Staff1014806065%8
Physical Therapy Assistant1012605054%5.2
Physical Therapy Aide1012425054%4.8
Qualified Social Worker2021272729%4.5
Medical Director011961213%8
Medication Aide/Technician1018189%10.1
Occupational Therapy Assistant01129910%3.2
Occupational Therapy Aide011261011%2.6
43 Certified Nursing Assistant
% of Days 100%
20 Licensed Practical Nurse
% of Days 100%
6 Registered Nurse
% of Days 98%
2 Respiratory Therapy Technician
% of Days 78%
1 RN Director of Nursing
% of Days 77%
2 Nurse Aide in Training
% of Days 67%
1 Nurse Practitioner
% of Days 71%
1 Dietitian
% of Days 72%
1 Administrator
% of Days 66%
1 Speech Language Pathologist
% of Days 71%
1 Dental Services Staff
% of Days 65%
1 Physical Therapy Assistant
% of Days 54%
1 Physical Therapy Aide
% of Days 54%
2 Qualified Social Worker
% of Days 29%
1 Medical Director
% of Days 13%
1 Medication Aide/Technician
% of Days 9%
1 Occupational Therapy Assistant
% of Days 10%
1 Occupational Therapy Aide
% of Days 11%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.9
36% better than Arkansas average

Arkansas average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 7.2
46% better than Arkansas average

Arkansas average: 13.3

Long-stay resident measures
Significantly above average Arkansas avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.3%
28% better than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.9%
56% better than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 7.4%
51% better than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.8%
30% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.2%
9% worse than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.6%
48% better than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.4%
72% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 7.9%
25% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 81.1%
14% worse than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 64.8%
33% worse than Arkansas average

Arkansas average: 96.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.19
11% worse than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 6.13
181% worse than Arkansas average

Arkansas average: 2.18

Short-stay resident measures
Significantly below average Arkansas avg: 2.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 61.4%
24% worse than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
30% better than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 66.2%
15% worse than Arkansas average

Arkansas average: 77.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 24.1%
In line with Arkansas average

Arkansas average: 25.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 20.2%
46% worse than Arkansas average

Arkansas average: 13.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 2.3%
203% worse than Arkansas average

Arkansas average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 39.1%
27% worse than Arkansas average

Arkansas average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 24.3%
52% worse than Arkansas average

Arkansas average: 50.6%

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

41% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

23% of new residents, often for long-term daily care.

Typical stay 8 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 72
Medicare
13
18.1% of residents
Medicaid
52
72.2% of residents
Private pay or other
7
9.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Privately-owned community
Home revenue
$8.4M
Operating loss
-$242.4K
Privately-owned community
Home revenue
$8.4M Rank #117 / 181Revenue — State benchmarkedThis home is ranked 117th out of 181 homes in Arkansas for revenue. Shows this facility's annual revenue compared to the Arkansas SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$242.4K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #96 / 181Payroll — State benchmarkedThis home is ranked 96th out of 181 homes in Arkansas for payroll. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.2M
50.2% of revenue Rank #44 / 181Payroll % — State benchmarkedThis home is ranked 44th out of 181 homes in Arkansas for payroll %. Shows payroll as a percentage of revenue versus the Arkansas average. Well-run Arkansas SNFs typically land around 47–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
Total costs $8.6M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Places of interest near The Springs of Broadway

Address 1.2 miles from city center Info Estimated distance in miles from West Memphis's city center to The Springs of Broadway's address, calculated via Google Maps. — 9.05 miles to nearest hospital (St. Jude Patient Care Center)

Calculate Travel Distance to The Springs of Broadway

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Financial Assistance for
Nursing Home in Arkansas

The Springs of Broadway is located in West Memphis, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.

Get Financial aid guidance

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability
General Arkansas resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Rural focus; possible waitlists.

Benefits
Personal care (5-7 hours/day) Meals ($7/meal) Respite care (240 hours/year) Adult day services ($60/day)

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+
General Arkansas resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
AR

Limited direct funding; mostly referral-based.

Benefits
Care coordination Limited respite (up to 5 days/year) Transportation assistance (~5 trips/month)

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+
General Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple); spousal rules apply.
AR

Limited provider network; excludes Level I facilities (no nursing services).

Benefits
Personal care (~5 hours/day) Medication management Nursing Activities Transportation

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+
General Arkansas resident, nursing home-level care, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
AR

Limited geographic availability.

Benefits
Primary/preventive care Personal care (5-7 hours/day) Meals Transportation Therapy

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Age
General Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
Income Limits (2025) ~$1,004/month individual
Asset Limits $9,660 (individual), $14,470 (couple).
AR

No nursing home-level care requirement.

Benefits
Personal care (~4-6 hours/day) Homemaker services (e.g., meal prep)

Compare Nursing Home around West Memphis

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

2 facilities compared · CMS & AR Dept. of Health data

Filter by care type
The Springs of Broadway
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Memphis
119
Facility 119
AR AVG 84
Rank #74 / 330
--3.83 +27%-18%$0215.3-74
40
Facility 40
AR AVG 34
Rank #159 / 419
Jack Smith$8.4M$4.2M50.2%45195
The Springs of Avalon
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Memphis (Hulbert)
85
Facility 85
AR AVG 84
Rank #172 / 330
45.9% -36%4.23 +34%-9%$12.7k246.0-74
58
Facility 58
AR AVG 34
Rank #60 / 419
Laportia Knowlton$7.5M$3.3M44.4%45217

Frequently Asked Questions about The Springs of Broadway

Who is the owner of The Springs of Broadway?

The legal owner and operator of The Springs of Broadway is West Memphis Wellness LLC.

Is The Springs of Broadway in a walkable area?

The Springs of Broadway has a walk score of 40. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Who is the administrator of The Springs of Broadway?

Arne Able is the administrator of The Springs of Broadway.

How many beds does The Springs of Broadway have?

The Springs of Broadway has 119 beds.

What is the phone number of The Springs of Broadway?

(870) 673-2615 will put you in contact with the team at The Springs of Broadway.

What county is The Springs of Broadway located in?

The Springs of Broadway is in Crittenden County.

Is The Springs of Broadway Medicare or Medicaid certified?

Yes — The Springs of Broadway is a CMS-certified provider of Medicare and Medicaid.

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