The Watermark at East Hill

The Watermark at East Hill is an Independent Living Home in Connecticut

The Watermark at East… is an Independent Living Home in Connecticut

The Watermark at East Hill

611 E Hill Rd, Southbury, CT 06488 View Map

The Watermark at East Hill is an Independent Living Home in Connecticut

The Watermark at East… is an Independent Living Home in Connecticut

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Overview of The Watermark at East Hill

Located in a serene picturesque area in Southbury, The Watermark at East Hill offers residential independent living and assisted living services. Residents can expect nothing but elegance and luxury at the cozy senior living home. The spirited retirement home performs nothing less than exceptional service offered by its professional and compassionate staff. The Watermark is a community that proudly raises senior members to thrive in the community.
The Watermark offers a range of services for its residents such as scheduled local transportation is available upon request; a calendar of activities is given to each resident with a list of classes, outings, and other events coming up.

203-262-6868

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.63/day
Overall rating Info Based on health inspections, staffing and quality measures.
3/5
Health Inspection Info Based on deficiencies found during state health inspections.
3/5
Staffing Info Based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Based on clinical outcomes for residents.
2/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 35

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Connecticut average
Occupancy rate 51.4%
Residents per day (avg) 24
Occupancy rate
51.4%
Residents per day (avg)
24

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

68% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

32% of new residents, often for short stays.

Typical stay 10 - 11 months

Finances and operations

Voluntary non-profit home
Church
Home revenue
$18.1M
Deficit of revenue
-$5.6M
Voluntary non-profit home Church
Home revenue
$18,096,369.00
Deficit of revenue
$-5,555,741.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.1M
33.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.5M
Total costs $23.7M
Walk Score
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 75441

Types of Care at The Watermark at East Hill

Independent Living Assisted Living Memory Care Nursing Home
Contact The Watermark at East Hill

Comparison Chart

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
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Pomperaug Woods
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Southbury
37
No
-
34
FITZGERALD, DENNIS
83.0%
$12,063,737.00
$5,436,993.00
45.1%
30.40
4/5
5.7546
3/5
5/5
2/5
2
Semi-Private / Private Suite / Studio
The Watermark at East Hill
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Southbury
35
No
A+
6
HAWORTH, CONNIE
51.4%
$17,112,431.00
$6,119,482.00
35.8%
23.70
3/5
5.6309
3/5
4/5
2/5
-
studio / 1 bed / 2 bed
River Valley Retirement Community
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Trumbull
-
Yes
-
19
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Spring Meadows
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Trumbull
-
No
-
20
OMNIA OPCO HOLDINGS LLC
88.3%
$9,048,704.00
$3,074,173.00
34%
85.30
3/5
3.0247
2/5
2/5
5/5
1
studio / 1 bed / 2 bed
The Ivy at Watertown
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Watertown
-
No
-
48
-
-
-
-
-
-
-
-
-
-
-
-
studio / 1 bed / 2 bed

Living Spaces & Floor Plans

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the-watermark-at-east-hill-al-2br
the-watermark-at-east-hill-il-1br
the-watermark-at-east-hill-il-2br
the-watermark-at-east-hill-mc-studio

Places of interest near The Watermark at East Hill

Address 27.5 miles from city center

Address 611 E Hill Rd, Southbury, CT 06488

Calculate Travel Distance to The Watermark at East Hill

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

108
Total Staff
78
Employees
30
Contractors
15,420
Total Hours (Quarter)
24
Avg Staff/Day
7.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse198.5 Yes
Licensed Practical Nurse78.2 No
Certified Nursing Assistant398.1 No
Staff by Category
Administration
3 staff
3.3hs shift avg
Nursing Staff
66 staff
8.2hs shift avg
Physicians & Practitioners
5 staff
7.8hs shift avg
Therapy Services
25 staff
4.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
3.2hs shift avg
Dietary Services
5 staff
7.7hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
13.9%
of total hours from contractors
2,143 contractor hours this quarter
Speech Language Pathologist: 6 Physical Therapy Aide: 3 Physical Therapy Assistant: 4 Registered Nurse: 1 Respiratory Therapy Technician: 9 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Qualified Social Worker: 3 Medical Director: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant390395,75091100%8.1
Registered Nurse181192,34091100%8.5
Licensed Practical Nurse7072,25091100%8.2
Clinical Nurse Specialist4049356774%7.7
Speech Language Pathologist0667516673%5
Mental Health Service Worker1015046369%8
Nurse Practitioner1014725965%8
Physical Therapy Aide0334676673%6.5
Physical Therapy Assistant0444367684%4
Other Dietary Services Staff4043044044%7.6
Dietitian1012803640%7.8
Administrator1012486268%4
Respiratory Therapy Technician0992027178%2
Occupational Therapy Aide1121892629%7.3
Qualified Social Worker0331745156%3.2
Occupational Therapy Assistant011572730%2.1
Medical Director022392629%1.5
RN Director of Nursing1012467%4.1

Health Inspection History

Source: CMS Health Citations (Feb 2020 – Apr 2025)

5
Inspections
28
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5.6
Citations/Inspection
Apr 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
2
Moderate (D-F)
26
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
9
32% of total
Resident Rights
5
18% of total
Infection Control
3
11% of total
Pharmacy Services
3
11% of total
Environmental
1
4% of total
Citation Sources
Standard Inspections 25
Complaint Investigations 3
State Comparison (CT)
Avg Citations (State)
32
This Facility: 28
Avg Critical (State)
0.3
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Apr 14, 2025 D Quality of CareF0693 Corrected
Apr 14, 2025 D Resident RightsF0580 Corrected
Jan 08, 2025 E Infection ControlF0882 Corrected
Jan 08, 2025 D Nursing ServicesF0726 Corrected
Jan 08, 2025 E Nursing ServicesF0730 Corrected
Jan 08, 2025 D PharmacyF0755 Corrected
Jan 08, 2025 E Quality of CareF0678 Corrected
Jan 08, 2025 D Quality of CareF0684 Corrected
Jan 08, 2025 D Quality of CareF0692 Corrected
Jan 08, 2025 E Quality of CareF0694 Corrected
Jan 08, 2025 D Quality of CareF0695 Corrected
Jan 08, 2025 D Care PlanningF0655 Corrected
Jan 08, 2025 D Care PlanningF0656 Corrected
Jan 08, 2025 B Resident RightsF0623 Corrected
Jun 01, 2023 D Quality of CareF0684 Corrected
Nov 22, 2022 E EnvironmentalF0908 Corrected
Nov 22, 2022 D Infection ControlF0880 Corrected
Nov 22, 2022 D PharmacyF0761 Corrected
Nov 22, 2022 D Quality of CareF0684 Corrected
Nov 22, 2022 D Care PlanningF0658 Corrected
Nov 22, 2022 D Resident RightsF0561 Corrected
Nov 22, 2022 E Resident RightsF0585 Corrected
Feb 05, 2020 D Infection ControlF0880 Corrected
Feb 05, 2020 D NutritionF0803 Corrected
Feb 05, 2020 E NutritionF0812 Corrected
Feb 05, 2020 B PharmacyF0755 Corrected
Feb 05, 2020 D Quality of CareF0684 Corrected
Feb 05, 2020 D Resident RightsF0550 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: WATERMARK RETIREMENT FACILITIES
Resident Census by Payment Source
27 Total Residents
Medicare 14 (51.9%)
Private Pay/Other 13 (48.1%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
12.8 Score
23% worse than avg Connecticut avg: 10.4

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
35.6 Score
69% worse than avg Connecticut avg: 21.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
34.6%
Lost Too Much Weight
0.0%
Urinary Tract Infection
2.9%
Depressive Symptoms
0.0%
Falls with Major Injury
8.3%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
27.8%
High Risk Residents with Pressure Ulcers
8.2%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
36.5%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
90.2% 29% better than avg Connecticut: 70.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg Connecticut: 1.5%
Influenza Vaccine
93.4% 34% better than avg Connecticut: 69.8%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $25K Connecticut avg: $44K 43% better than avg
Number of Fines 1 Connecticut avg: 1.7
Payment Denials 1 26 total days
Compared to Connecticut Average Facility: $25K | Connecticut Avg: $44K
Penalty History

Showing all 2 penalties (Jun 2024 - Aug 2025)

Aug 19, 2025 Civil Money Penalty
$25K
Jun 21, 2024 Payment Denial
26 days

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Claim What’s Yours: Financial Aid for Connecticut Seniors

Program
State Program Name
Eligibility
Benefits
Connecticut Home Care Program for Elders
CHCPE
  • General: Age 65+, Connecticut resident, at risk of nursing home placement.
  • Income Limits: State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).
  • Asset Limits: $1,600 (state), $2,000 (Medicaid, individual).
  • CT Specifics: Two tiers (state and Medicaid); waitlists possible.
  • Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
Statewide Respite Care Program
CT Respite Care
  • General: Caregiver of senior with dementia, Connecticut resident.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $40,000 (individual).
  • CT Specifics: Limited to dementia caregivers; capped funding.
  • Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Congregate Housing Services Program (CHSP)
Connecticut Congregate Housing Services Program
  • General: Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
  • Income Limits (2025): ~$41,000/year (individual, adjusted annually).
  • Asset Limits: Not specified; focus is income-based.
  • CT Specifics: Limited to 14 state-subsidized sites; participants pay 10% of service costs.
  • Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Medicare Savings Program (MSP)
Connecticut Medicare Savings Program
  • General: Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
  • Asset Limits: None since 2023 policy change.
  • CT Specifics: Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Senior Community Service Employment Program (SCSEP)
Connecticut SCSEP (federally funded, state-administered)
  • General: Age 55+, unemployed, low-income, Connecticut resident.
  • Income Limits (2025): ~$1,983/month (125% FPL, individual).
  • Asset Limits: Not specified; income-focused.
  • CT Specifics: Priority for veterans, rural residents; limited slots (~500/year).
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Connecticut Seniors

CHCPE

Connecticut Home Care Program for Elders

Requirements:
  • General:
    Age 65+, Connecticut resident, at risk of nursing home placement.
  • Income Limits:
    State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).
  • Asset Limits:
    $1,600 (state), $2,000 (Medicaid, individual).
  • CT Specifics:
    Two tiers (state and Medicaid); waitlists possible.
Benefits without Contact:
  • Services: In-home care (4-6 hours/day), adult day care (~$70/day), meals, respite (up to 14 days/year).
CT Respite Care

Statewide Respite Care Program

Requirements:
  • General:
    Caregiver of senior with dementia, Connecticut resident.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $40,000 (individual).
  • CT Specifics:
    Limited to dementia caregivers; capped funding.
Benefits without Contact:
  • Services: In-home respite (up to 30 days/year), adult day care (~$70/day).
Connecticut Congregate Housing Services Program

Congregate Housing Services Program (CHSP)

Requirements:
  • General:
    Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
  • Income Limits (2025):
    ~$41,000/year (individual, adjusted annually).
  • Asset Limits:
    Not specified; focus is income-based.
  • CT Specifics:
    Limited to 14 state-subsidized sites; participants pay 10% of service costs.
Benefits without Contact:
  • Services: Personal care (3-5 hours/day), meals ($5-$7/meal), housekeeping, transportation (~5 trips/month).
Connecticut Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
  • Asset Limits:
    None since 2023 policy change.
  • CT Specifics:
    Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.
Benefits without Contact:
  • Services: Covers Medicare Part B premiums ($174.70/month), deductibles ($240/year), copays (~20% of services).
Connecticut SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Connecticut resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL, individual).
  • Asset Limits:
    Not specified; income-focused.
  • CT Specifics:
    Priority for veterans, rural residents; limited slots (~500/year).
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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