3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Located in a serene picturesque area in Southbury, East Hill by Senior Living Hospitality offers residential independent living and assisted living services. Residents can expect nothing but elegance and luxury at the cozy senior living home. The spirited retirement home performs nothing less than exceptional service offered by its professional and compassionate staff. The Watermark is a community that proudly raises senior members to thrive in the community.
East Hill by Senior Living Hospitality offers a range of services for its residents such as scheduled local transportation is available upon request; a calendar of activities is given to each resident with a list of classes, outings, and other events coming up.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 5th out of 67 homes in Connecticut for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 53m per day | ▲ 42% State avg: 3h 26m per day · National avg: 3h 27m per day |
Connecticut average 5.7
Last Health inspection on Apr 2025
Connecticut average 32
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 28 citations resulted from standard inspections; and 3 of 28 resulted from complaint investigations.
100% better than Connecticut averageConnecticut average: 0.3
100% better than Connecticut averageConnecticut average: 0.7
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
59% more staff per resident than Connecticut average
12% worse than Connecticut average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
20 total: 13 full-time employees and 7 contractors.
20
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursAssists with medical care and medications.
9 total: 7 full-time employees and 2 contractors.
9
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursHelps with daily care and mobility.
All 18 CNA Staff are full-time employees. No contractors work on this role.
18
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,262 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 18 | 0 | 18 | 4,087 | 79 | 94% | 7.5 |
| Registered Nurse | 13 | 7 | 20 | 1,886 | 79 | 94% | 8 |
| Licensed Practical Nurse | 7 | 2 | 9 | 1,708 | 78 | 93% | 8.4 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 460 | 46 | 55% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 68% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 400 | 50 | 60% | 8 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 383 | 67 | 80% | 4.5 |
| Other Social Services Staff | 1 | 0 | 1 | 349 | 45 | 54% | 7.8 |
| Speech Language Pathologist | 0 | 2 | 2 | 255 | 64 | 76% | 2.4 |
| Physical Therapy Aide | 0 | 1 | 1 | 225 | 50 | 60% | 4.5 |
| Other Dietary Services Staff | 2 | 0 | 2 | 215 | 29 | 35% | 7.4 |
| Administrator | 1 | 0 | 1 | 208 | 51 | 61% | 4.1 |
| Occupational Therapy Aide | 1 | 0 | 1 | 145 | 20 | 24% | 7.3 |
| Physical Therapy Assistant | 0 | 3 | 3 | 131 | 64 | 76% | 1.8 |
| Qualified Social Worker | 0 | 4 | 4 | 109 | 34 | 40% | 3 |
| Dietitian | 3 | 0 | 3 | 38 | 5 | 6% | 7.6 |
| Medical Director | 0 | 2 | 2 | 31 | 21 | 25% | 1.4 |
| Occupational Therapy Assistant | 0 | 4 | 4 | 7 | 18 | 21% | 0.4 |
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
43% lower than Connecticut averageConnecticut average: $44K
43% fewer fines than Connecticut averageConnecticut average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
654% more payment denials than Connecticut averageConnecticut average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 19, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 21, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.8
23% worse than Connecticut averageConnecticut average: 10.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
35.6
69% worse than Connecticut averageConnecticut average: 21.1
Percent of long-stay residents whose need for help with daily activities has increased
34.6%
83% worse than Connecticut averageConnecticut average: 18.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
36.5%
46% worse than Connecticut averageConnecticut average: 24.9%
Percent of long-stay residents experiencing one or more falls with major injury
8.3%
141% worse than Connecticut averageConnecticut average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
8.2%
79% worse than Connecticut averageConnecticut average: 4.6%
Percent of long-stay residents with a urinary tract infection
2.9%
74% worse than Connecticut averageConnecticut average: 1.7%
Percent of long-stay residents who lose too much weight
0.0%
100% better than Connecticut averageConnecticut average: 6.3%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Connecticut averageConnecticut average: 15.2%
Percent of long-stay residents who received an antipsychotic medication
27.8%
62% worse than Connecticut averageConnecticut average: 17.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
14% better than Connecticut averageConnecticut average: 87.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.2%
29% better than Connecticut averageConnecticut average: 70.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Connecticut averageConnecticut average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
34% better than Connecticut averageConnecticut average: 69.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
53% of new residents, usually for short-term rehab.
47% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
27Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for East Hill by Senior Living Hospitality from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #58 / 73Payroll — State benchmarkedThis home is ranked 58th out of 73 homes in Connecticut. Shows total annual staff payroll benchmarked to the Connecticut average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #44 / 73Payroll % — State benchmarkedThis home is ranked 44th out of 73 homes in Connecticut. Shows payroll as a percentage of revenue versus the Connecticut average. Well-run Connecticut facilities typically land around 51–66% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Housing Options: 1 Bed / 2 Bed
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Swimming Pool
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (53% of admissions), and a typical Medicare stay runs around 23 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
27.5 miles from city center
Estimated distance in miles from Southbury's city center to East Hill by Senior Living Hospitality's address, calculated via Google Maps.
— 1.28 miles to nearest hospital (Be Balanced Naturopathic)
Add your location
The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
| 3030 Park by Senior Living Hospitality | NH AL IL MC | Bridgeport (Brooklawn/St. Vincent) | 23
Facility
23
CT AVG
111
Rank
#117 / 123 |
78.4%
Facility
78.4%
CT AVG
84%
Rank
#60 / 72 | -7% | 5.50
Facility
5.50
CT AVG
3.97
Rank
#7 / 67 | +39% | +38% | $8.0k
Facility
$8.0k
CT AVG
$43.8k
Rank
#37 / 69 | 15
Facility
15
CT AVG
32.0
Rank
#10 / 69 | 5.0
Facility
5.0
CT AVG
5.8
Rank
#28 / 69 | 1 | 20 | - |
45
Facility
45
CT AVG
47
Rank
#143 / 264 | Ct Watermark Operator LLC | $21.2M
Facility
$21.2M
CT AVG
$19.0M
Rank
#39 / 73 | $9.3M
Facility
$9.3M
CT AVG
$7.2M
Rank
#43 / 73 | 43.7%
Facility
43.7%
CT AVG
42.4%
Rank
#46 / 73 | 75440 | ||||
| East Hill by Senior Living Hospitality | NH AL IL MC | Southbury (Heritage Village) | 96
Facility
96
CT AVG
111
Rank
#67 / 123 |
69.8%
Facility
69.8%
CT AVG
84%
Rank
#65 / 72 | -17% | 5.63
Facility
5.63
CT AVG
3.97
Rank
#5 / 67 | +132% | +42% | $0
Facility
$0
CT AVG
$43.8k
Rank
#1 / 69 | 28
Facility
28
CT AVG
32.0
Rank
#34 / 69 | 5.6
Facility
5.6
CT AVG
5.8
Rank
#42 / 69 | - | 24 | A+ |
6
Facility
6
CT AVG
47
Rank
#254 / 264 | Connie Haworth | $15.6M
Facility
$15.6M
CT AVG
$19.0M
Rank
#47 / 73 | $7.3M
Facility
$7.3M
CT AVG
$7.2M
Rank
#58 / 73 | 46.5%
Facility
46.5%
CT AVG
42.4%
Rank
#44 / 73 | 75441 | ||||
| Pomperaug Woods | NH AL HC IL MC RC | Southbury (Southbury Historic District No. 1) | 37
Facility
37
CT AVG
111
Rank
#108 / 123 |
81.1%
Facility
81.1%
CT AVG
84%
Rank
#55 / 72 | -3% | 5.75
Facility
5.75
CT AVG
3.97
Rank
#2 / 67 | +26% | +45% | $20.9k
Facility
$20.9k
CT AVG
$43.8k
Rank
#54 / 69 | 14
Facility
14
CT AVG
32.0
Rank
#8 / 69 | 7.0
Facility
7.0
CT AVG
5.8
Rank
#54 / 69 | 1 | 28 | - |
34
Facility
34
CT AVG
47
Rank
#178 / 264 | Dennis Fitzgerald | $12.8M
Facility
$12.8M
CT AVG
$19.0M
Rank
#60 / 73 | $6.8M
Facility
$6.8M
CT AVG
$7.2M
Rank
#59 / 73 | 53.6%
Facility
53.6%
CT AVG
42.4%
Rank
#19 / 73 | 75318 | ||||
| Jewish Senior Services | NH AL IL MC | Bridgeport (North End) | 294
Facility
294
CT AVG
111
Rank
#3 / 123 |
97.6%
Facility
97.6%
CT AVG
84%
Rank
#3 / 72 | +16% | 4.72
Facility
4.72
CT AVG
3.97
Rank
#16 / 67 | -22% | +19% | $58.3k
Facility
$58.3k
CT AVG
$43.8k
Rank
#60 / 69 | 23
Facility
23
CT AVG
32.0
Rank
#25 / 69 | 4.6
Facility
4.6
CT AVG
5.8
Rank
#21 / 69 | 2 | 281 | - |
36
Facility
36
CT AVG
47
Rank
#173 / 264 | Jewish Home For The Elderly Of Fairfield County Incorporated | $64.1M
Facility
$64.1M
CT AVG
$19.0M
Rank
#1 / 73 | $40.8M
Facility
$40.8M
CT AVG
$7.2M
Rank
#1 / 73 | 63.6%
Facility
63.6%
CT AVG
42.4%
Rank
#45 / 73 | 75353 | ||||
| Northbridge Health Care Center | NH HC MC NC RC | Bridgeport (Brooklawn/St. Vincent) | 145
Facility
145
CT AVG
111
Rank
#29 / 123 |
89.0%
Facility
89.0%
CT AVG
84%
Rank
#37 / 72 | +6% | 3.85
Facility
3.85
CT AVG
3.97
Rank
#29 / 67 | -94% | -3% | $57.3k
Facility
$57.3k
CT AVG
$43.8k
Rank
#59 / 69 | 32
Facility
32
CT AVG
32.0
Rank
#45 / 69 | 4.6
Facility
4.6
CT AVG
5.8
Rank
#21 / 69 | 2 | 125 | - |
75
Facility
75
CT AVG
47
Rank
#46 / 264 | Erica Roman | $16.5M
Facility
$16.5M
CT AVG
$19.0M
Rank
#16 / 73 | $11.8M
Facility
$11.8M
CT AVG
$7.2M
Rank
#24 / 73 | 71.3%
Facility
71.3%
CT AVG
42.4%
Rank
#68 / 73 | 75413 |
East Hill by Senior Living Hospitality is located in Southbury, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.
East Hill by Senior Living Hospitality is in the Heritage Village neighborhood of Southbury.
East Hill by Senior Living Hospitality has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.
East Hill by Senior Living Hospitality's occupancy is 69.8%.
Yes — there are 5 photos of East Hill by Senior Living Hospitality in the photo gallery on this page.
(203) 262-6868 will put you in contact with the team at East Hill by Senior Living Hospitality.
Yes — East Hill by Senior Living Hospitality is a CMS-certified provider of Medicare and Medicaid.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
