Inspection Reports for
The Wildwood Senior Living

3002 S John Duffy Dr, Joplin, MO 64804, United States, MO, 64804

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 1 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

82% better than Missouri average
Missouri average: 5.5 deficiencies/year

Deficiencies per year

4 3 2 1 0
2021
2022
2023

Occupancy

Latest occupancy rate 77% occupied

Based on a April 2023 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

40% 60% 80% 100% Jan 2021 Apr 2023

Inspection Report

Complaint Investigation
Census: 57 Deficiencies: 1 Date: Apr 27, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding alleged abuse of Resident #1 by two staff members at Wildwood Senior Living.

Complaint Details
The complaint investigation was substantiated. Resident #1 was found to have been physically abused by staff members CP A and CP B. The facility suspended the involved staff pending investigation and implemented corrective actions.
Findings
The facility was found to have violated abuse-free regulations as Resident #1 was physically abused by two staff members during a shower. The facility initiated corrective actions including suspension of involved staff, staff education, and ongoing monitoring to prevent recurrence.

Deficiencies (1)
19 CSR 30-88.010(22) Free From Abuse: The facility failed to ensure Resident #1 was free from abuse when two staff members physically forced the resident to shower despite the resident's refusal, causing bruising and distress.
Report Facts
Facility census: 57 Bruise measurements: 5.5 Bruise measurements: 7.5 Bruise measurements: 2 Bruise measurements: 1.5 Bruise measurements: 5 Bruise measurements: 2 Bruise measurements: 1.3 Bruise measurements: 7.5 Bruise measurements: 6.5 Bruise measurements: 5 Bruise measurements: 2 Bruise measurements: 3 Bruise measurements: 2 Bruise measurements: 7.5 Bruise measurements: 7 Bruise measurements: 3 Bruise measurements: 3 Bruise measurements: 2.5

Employees mentioned
NameTitleContext
Daniel ShieldsExecutive DirectorSigned the Plan of Correction
CP AStaff member involved in abuse of Resident #1
CP BStaff member involved in abuse of Resident #1
Memory Care Director (MCD)Notified family and physician, involved in investigation
Director of Wellness (DOW)Notified and involved in investigation and staff education
Licensed Practical Nurse (LPN) DLicensed Practical NursePerformed full body skin assessment
Licensed Practical Nurse (LPN) ELicensed Practical NurseAssessed resident and involved in investigation
Certified Medication Aide (CMA) GCertified Medication AideInterviewed regarding resident behaviors
Medical DirectorCommented on abuse and shower forcing

Inspection Report

Complaint Investigation
Deficiencies: 1 Date: Oct 3, 2022

Visit Reason
The inspection was conducted due to a complaint investigation regarding alleged abuse of a resident by a staff member at Wildwood Senior Living in Joplin, Missouri.

Complaint Details
The complaint investigation found the violation to be at an imminent danger Class I level. The facility had begun corrective actions but was not in substantial compliance at the time of the investigation. The imminent danger was removed by the time of exit.
Findings
The facility failed to keep all residents free from physical abuse when a staff member pushed a resident, causing a fractured femur. The facility began corrective actions including staff training, resident assessments, and monitoring to prevent recurrence.

Deficiencies (1)
19 CSR 30-88.010(22) Free From Abuse: The facility failed to keep all residents free from physical abuse when a staff member pushed a resident, resulting in a fractured femur.
Report Facts
Facility census: 58 Dates of incidents and reviews: Key dates include incident on 10/1/2022, video observation on 10/3/2022, and plan of correction completion date 10/4/2022.

Employees mentioned
NameTitleContext
LIMA CLevel 1 Medication AideNamed as the staff member who pushed the resident causing injury.
Director of WellnessResponsible for staff training and monitoring corrective actions.
Memory Support Partner BInterviewed regarding the incident and staff behavior.
Memory Care Partner DInterviewed regarding staff behavior in memory care unit.
Memory Care Partner EInterviewed regarding complaints about LIMA C.
Director of Wellness and Executive DirectorInterviewed regarding appropriateness of staff actions.
Licensed Practical Nurse (LPN)Interviewed regarding expectations for staff behavior.

Inspection Report

Complaint Investigation
Census: 38 Deficiencies: 1 Date: Jan 13, 2021

Visit Reason
The inspection was conducted in response to a complaint (Complaint MO00180285) regarding resident behavior management and treatment.

Complaint Details
Complaint MO00180285 was investigated. The complaint involved concerns about resident behavior management and staff response. The complaint was substantiated based on documented incidents and lack of adequate interventions.
Findings
The facility failed to ensure residents were treated with dignity and respect, as staff did not implement or document new interventions for residents with behavioral issues. Several incidents involving residents being rude, aggressive, and inappropriate were documented without adequate staff response or increased monitoring.

Deficiencies (1)
19 CSR 30-88.010(29) Dignity/Privacy: Facility staff failed to treat residents with consideration, respect, and full recognition of dignity and individuality. Staff did not implement or document new interventions for residents with behavioral issues.
Report Facts
Facility census: 38

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