The Willows at Ramapo Rehabilitation and Nursing Center

The Willows at Ramapo Rehabilitation and Nursing Center is an Assisted Living Home in New York State

The Willows at Ramapo… is an Assisted Living Home in New York State

The Willows at Ramapo Rehabilitation and Nursing Center

30 Cragmere Rd, Suffern, NY 10901 View Map

The Willows at Ramapo Rehabilitation and Nursing Center is an Assisted Living Home in New York State

The Willows at Ramapo… is an Assisted Living Home in New York State

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Overview of The Willows at Ramapo Rehabilitation and Nursing Center

Nestled in the beautiful community of Suffern, NY, The Willows at Ramapo Rehabilitation and Nursing Center is a welcoming senior living community that offers subacute care, long-term skilled nursing, and rehabilitation services. Here, residents can select from convenient and well-appointed accommodations tailored to the needs and preferences of their residents. With a highly equipped and dedicated team, residents can receive personalized care plans catering to their primary needs and interests.

With its top-notch amenities and services, residents can enjoy state-of-the-art dining, room service, daily housekeeping, coffee and snacks throughout the day, and individualized programs to honor our veterans. Explore its beautifully created common spaces and meet new companions along the way. At The Willows at Ramapo Rehabilitation and Nursing Center, seniors can enjoy a retirement worth satisfying and remembering.

845-368-2000

Managed by Jonathan Halon, LNHA

Administrator

Jonathan Halon, LNHA, serves as the Administrator at The Willows at Ramapo Rehabilitation and Nursing Center. He leads the team with a focus on holistic patient care, ensuring both physical healing and a positive mindset for residents. Jonathan is committed to fostering a supportive and professional environment dedicated to the well-being of every individual in the community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 2.81/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 203

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New York average
Occupancy rate 91.8%
Residents per day (avg) 186
Occupancy rate
91.8%
Residents per day (avg)
186

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

58% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

36% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Finances and operations

Proprietary home
Corporation
Home revenue
$34.1M
Profit
$2.6M
Proprietary home Corporation
Home revenue
$34,081,487.00
Profit
$2,596,549.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.9M
34.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.4M
Total costs $31.3M
Bed community size
203-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 7 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Facility Type
Nursing Home

Additional licensing details

County: Rockland

Ownership & operating entity

The Willows at Ramapo Rehabilitation and Nursing Center is legally operated by Ramapo Manor Nursing Center Inc (For Profit).

What does this home offer?

Housing options icon
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Housing Options: Private Suite / Semi-Private Suite

Building type icon
Check icon

Building Type: Single-story

Fitness and recreation icon
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Fitness and Recreation

Types of Care at The Willows at Ramapo Rehabilitation and Nursing Center

Assisted Living Respite Care Skilled Nursing
Contact The Willows at Ramapo Rehabilitation and Nursing Center

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

9 inspections

6 with citations, 3 without citations

15 on-site complaint investigations

New York average: 9 inspections (6 with citations), 14 on-site complaint investigations

72 complaints

37 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 23 complaints

23 citations

21 health citations 2 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 25 citations

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Comparison Chart

The information below is reported by the New York State Department of Health.
Compare Assisted Living around Rockland County
The Willows at Ramapo Rehabilitation and Nursing Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

RC

Respite Care

SN

Skilled Nursing

Suffern
203
No
-
7
AHUJA, SANJAY
91.8%
$32,665,607.00
$11,882,574.00
36.4%
186.20
4/5
2.8064
3/5
2/5
5/5
Private Suite / Semi-Private Suite
The Pavilion Assisted Living at Pine Valley
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

RC

Respite Care

Spring Valley
200
No
-
26
Tppv, Llc
76.8%
$31,461,952.00
$10,681,576.00
34%
155.40
3/5
4.2070
3/5
4/5
3/5
Private Suite / Semi-Private Suite
The Sentinel of Rockland
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Montebello
200
No
-
41
The Sentinel of Rockland, LLC
-
-
-
-
-
-
-
-
-
-
Private Suite / Semi-Private Suite
Friedwald Center for Rehabilitation and Nursing
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SN

Skilled Nursing

New City
180
No
A+
12
WINET, BARRY
92.8%
$35,265,378.00
$14,910,785.00
42.3%
158.20
4/5
3.9045
3/5
4/5
5/5
Private Suite / Semi-Private Suite
Tappan Zee Manor
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Nyack
150
No
-
33
TZ Manor, LLC
-
-
-
-
-
-
-
-
-
-
Private Suite / Semi-Private Suite

Places of interest near The Willows at Ramapo Rehabilitation and Nursing Center

Address 13.2 miles from city center

Address 30 Cragmere Rd, Suffern, NY 10901

Calculate Travel Distance to The Willows at Ramapo Rehabilitation and Nursing Center

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

210
Total Staff
173
Employees
37
Contractors
70,109
Total Hours (Quarter)
100
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse147.7 No
Licensed Practical Nurse477.9 Yes
Certified Nursing Assistant967.6 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
158 staff
7.7hs shift avg
Physicians & Practitioners
6 staff
8.2hs shift avg
Therapy Services
33 staff
7.7hs shift avg
Activities & Recreation
1 staff
9hs shift avg
Social Services
2 staff
6.1hs shift avg
Dietary Services
6 staff
7.7hs shift avg
Other Services
3 staff
8hs shift avg
Contractor Analysis
13.3%
of total hours from contractors
9,302 contractor hours this quarter
Certified Nursing Assistant: 6 Respiratory Therapy Technician: 8 Licensed Practical Nurse: 3 Physical Therapy Assistant: 8 Physical Therapy Aide: 8 Speech Language Pathologist: 3 Qualified Social Worker: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant9069633,17591100%7.6
Licensed Practical Nurse4434715,45691100%7.9
Registered Nurse140144,44091100%7.7
Respiratory Therapy Technician0882,3508189%7.7
Physical Therapy Assistant0882,0908593%7.3
Physical Therapy Aide0881,8288391%7.5
Clinical Nurse Specialist5051,7216976%8.3
Other Dietary Services Staff4041,67791100%7.6
Occupational Therapy Aide6061,65891100%7.6
Speech Language Pathologist0331,4436673%8.4
Mental Health Service Worker3031,4086571%8
Dietitian2028476571%7.8
Administrator1015126470%8
RN Director of Nursing1014886167%8
Nurse Practitioner1014405560%8
Qualified Social Worker0112945055%5.9
Qualified Activities Professional1012162426%9
Other Social Services Staff10169910%7.7

Health Inspection History

Source: CMS Health Citations (Jul 2017 – Jul 2025)

5
Inspections
23
Total Citations
0
Critical (J-L)
0
Serious (G-I)
4.6
Citations/Inspection
Jul 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
5
Moderate (D-F)
18
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
6
26% of total
Resident Rights
4
17% of total
Pharmacy Services
3
13% of total
Infection Control
2
9% of total
Abuse, Neglect & Exploitation
1
4% of total
Citation Sources
Standard Inspections 20
Complaint Investigations 5
State Comparison (NY)
Citations
23
New York average: 18.5
Critical Citations
0
New York average: 0.2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jul 24, 2025 D Infection ControlF0880 Corrected
Mar 04, 2025 D Care PlanningF0657 Corrected
Nov 17, 2023 D Abuse/NeglectF0610 Corrected
Nov 17, 2023 E NutritionF0812 Corrected
Nov 17, 2023 D Quality of CareF0679 Corrected
Nov 17, 2023 D Quality of CareF0684 Corrected
Nov 17, 2023 D Quality of CareF0688 Corrected
Nov 17, 2023 D Quality of CareF0695 Corrected
Nov 17, 2023 D Resident RightsF0550 Corrected
Apr 18, 2019 D Infection ControlF0880 Corrected
Apr 18, 2019 C NutritionF0814 Corrected
Apr 18, 2019 D PharmacyF0756 Corrected
Apr 18, 2019 D PharmacyF0758 Corrected
Apr 18, 2019 D PharmacyF0759 Corrected
Apr 18, 2019 D Quality of CareF0695 Corrected
Apr 18, 2019 D Care PlanningF0637 Corrected
Apr 18, 2019 D Care PlanningF0656 Corrected
Apr 18, 2019 B Care PlanningF0657 Corrected
Apr 18, 2019 C Resident RightsF0577 Corrected
Apr 18, 2019 B Resident RightsF0578 Corrected
Apr 18, 2019 C Resident RightsF0625 Corrected
Jul 07, 2017 D Quality of CareF0314 Corrected
Jul 07, 2017 D Care PlanningF0279 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
203 Total Residents
Private Pay/Other 203 (100%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
10.5 Score
7% worse than avg New York avg: 9.8

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
21.5 Score
19% worse than avg New York avg: 18.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
19.4%
Lost Too Much Weight
8.4%
Urinary Tract Infection
0.5%
Depressive Symptoms
7.7%
Falls with Major Injury
3.6%
Pneumococcal Vaccine
81.1%
Antipsychotic Use
10.4%
Walking Ability Worsened
15.9%
Influenza Vaccine
83.5%
High Risk Residents with Pressure Ulcers
5.0%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
29.3%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
39.9% 48% worse than avg New York: 76.6%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.4% 71% better than avg New York: 1.3%
Influenza Vaccine
50.6% 36% worse than avg New York: 78.8%

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for New York Seniors

Program
State Program Name
Eligibility
Benefits
Community First Choice Option
NY Medicaid CFCO
  • General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
  • NY Specifics: Higher asset limit; urban density increases demand.
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
  • General: Age 60+, New York resident, at risk of decline but not nursing home level.
  • Income Limits: ~$2,500/month (individual, varies).
  • Asset Limits: $15,000 (individual).
  • NY Specifics: Cost-sharing required above certain income; urban/rural balance.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
  • General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
  • Income Limits (2025): $50,000/year (household).
  • Asset Limits: No strict asset cap, but income-focused eligibility.
  • NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
  • Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
  • General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
  • Income Limits (2025): $58,399/year (household).
  • Asset Limits: No strict asset cap, income-driven eligibility.
  • NY Specifics: Applies only in NYC; excludes large apartment buildings.
  • Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
NYFSC Home Sharing
  • General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
  • Income Limits: No strict limit, but targets those needing cost relief.
  • Asset Limits: Not applicable; focus on housing need.
  • NY Specifics: Primarily NYC-focused; limited slots due to demand.
  • Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.

Claim What’s Yours Financial Aid for New York Seniors

NY Medicaid CFCO

Community First Choice Option

Requirements:
  • General:
    Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $30,182 (individual, higher due to NY Medicaid expansion).
  • NY Specifics:
    Higher asset limit; urban density increases demand.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
NY EISEP

Expanded In-Home Services for the Elderly Program (EISEP)

Requirements:
  • General:
    Age 60+, New York resident, at risk of decline but not nursing home level.
  • Income Limits:
    ~$2,500/month (individual, varies).
  • Asset Limits:
    $15,000 (individual).
  • NY Specifics:
    Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
NY SCRIE

Senior Citizen Rent Increase Exemption (SCRIE)

Requirements:
  • General:
    Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
  • Income Limits (2025):
    $50,000/year (household).
  • Asset Limits:
    No strict asset cap, but income-focused eligibility.
  • NY Specifics:
    Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
  • Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
NY SCHE

Senior Citizen Homeowners’ Exemption (SCHE)

Requirements:
  • General:
    Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
  • Income Limits (2025):
    $58,399/year (household).
  • Asset Limits:
    No strict asset cap, income-driven eligibility.
  • NY Specifics:
    Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
  • Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
NYFSC Home Sharing

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

Requirements:
  • General:
    One participant must be 60+ (host or guest), NYC resident, able to share living space.
  • Income Limits:
    No strict limit, but targets those needing cost relief.
  • Asset Limits:
    Not applicable; focus on housing need.
  • NY Specifics:
    Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
  • Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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