Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (57% of admissions), and a typical Medicare stay runs around 1 - 2 months.
The Willows at Ramapo Rehabilitation and Nursing Center provides nursing home and skilled nursing care in Suffern, NY. Skilled nursing means licensed nursing care is available on site around the clock, while short-term rehabilitation and long-term care address both recovery and ongoing needs. That combination may suit a resident who needs nursing support during rehabilitation or continued long-term care.
There are 203 beds, placing the center among larger nursing communities with more residents, staff and usually programming than smaller homes. Private suites offer a single living space, while semi-private suites accommodate a resident with a companion. Rehabilitation services include orthopedic rehabilitation, pulmonary care and amputee care. Total nurse staffing is 2 hours 58 minutes per resident per day, representing the daily nursing time available for each resident; Medicare, Medicaid and private pay are accepted, and Ramapo Manor Nursing Center operates the community.
Standout metric: LPN / LVN is +10% above New York average
4 of 6 metrics below New York average
86.6% of staff hours were worked by the facility's own employees
New York average: 87.9% · Contractors this quarter: Physical Therapy Assistant (8), Respiratory Therapy Technician (7), Physical Therapy Aide (7), Certified Nursing Assistant (5), Speech Language Pathologist (4), Licensed Practical Nurse (3), Qualified Social Worker (2), Registered Nurse (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
79% of staff were vaccinated against the flu
Why it matters: staff move from resident to resident all day. When most of them are vaccinated, the flu is less likely to reach the people it is most dangerous for. Source: state health department data.
High-capacity home · May provide extensive amenities, services and programs.
Based on 195 residents and 203 beds. Source: state licensing agency resident count
The Willows at Ramapo Rehabilitation and Nursing Center is legally operated by Ramapo Manor Nursing Center Inc (For Profit).
1 point above the New York average for CMS-certified facilities (84/100)
Category breakdown
56 severity-weighted points (30 citations) · 30% higher than the typical CMS-certified NY facility (median: 43)
No fines on record · 0 enforcement actions
50 days to fix issues · faster than the typical CMS-certified NY facility (median: 51)
Latest inspection: Mar 13, 2026 · 7 citations, all corrected
Most cited category: Quality of Life & Care, 10 of 30 citations · 7 categories in total
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
23 of 30 citations resulted from standard inspections; 5 of 30 resulted from complaint investigations; and 2 of 30 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection ReportsSummary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
How residents at this home fare on health outcomes and preventive care, compared with the New York average.
13 long-stay measures: 6 better, 5 worse, 2 near NY average
8 short-stay measures: 3 better, 2 worse, 3 compared with US only
People who live at the home · 13 measures
Rehab and recovery after a hospital stay · 8 measures
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
57% of new residents, usually for short-term rehab.
35% of new residents, often for short stays.
7% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
The Willows at Ramapo Rehabilitation and Nursing Center’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 454 New York nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Profitable on care
6.3% operating margin
+2.2 pts vs prior year
Positive margin in 6 of the last 8 reported years. Net income $2.6M after other income.
Does it invest in staff?
Spends less on payroll than most New York homes
52.1% payroll share of revenue
NY average 56.1%Rank #233 / 452Payroll % of net patient revenue — State benchmarked This nursing home is ranked 233rd out of 452 nursing homes we track in New York for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the New York average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $1.2M while revenue rose $2.9M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with New York homes.
Profitable on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | NY median | Compared with NY homesRank in NY | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $35.6M | +$2.9M | Trend 20172024 | NY median $23.7M | Rank in NY Rank #128 / 454Net patient revenue — State benchmarked This nursing home is ranked 128th out of 454 nursing homes we track in New York for net patient revenue. Shows this facility's net patient revenue compared to the New York average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 72% of homes | Above NY median Higher net patient revenue than 72% of NY homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $33.3M | +$2.0M | Trend 20172024 | NY median — | Rank in NY Not ranked | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $2.3M | +$0.9M | Trend 20172024 | NY median — | Rank in NY Not ranked | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 6.3% | +2.2 pts | Trend 20172024 | NY median — | Rank in NY Not ranked | Healthy margin More than 5% of revenue is left after operating expenses. |
| Other income Money not from resident care: investments, grants, services. | $0.3M | — | Trend — | NY median — | Rank in NY Not ranked | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $2.6M | −$0.0M | Trend — | NY median — | Rank in NY Not ranked | Profit The bottom line is above zero after other income. |
Spends less of revenue on staff than most New York homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | NY median | Compared with NY homesRank in NY | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $18.5M | +$1.2M | Trend 20172024 | NY median $12.4M | Rank in NY Rank #111 / 454Payroll costs — State benchmarked This nursing home is ranked 111th out of 454 nursing homes we track in New York for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New York average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 76% of homes | Above NY median Higher payroll than 76% of NY homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 52.1% | −1.0 pts | Trend 20172024 | NY median 52.6% | Rank in NY Rank #233 / 452Payroll % of net patient revenue — State benchmarked This nursing home is ranked 233rd out of 452 nursing homes we track in New York for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the New York average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 49% of homes | 4.0 pts under NY average The NY average is 56.1% of revenue. Within 3 points of it reads as near the average. |
USD, millions
Net patient revenue Operating expenses Net patient income
% of net patient revenue
Payroll share Operating margin NY payroll average
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $27.1M | $27.7M | $29.1M | $24.8M | $30.7M | $33.9M | $32.7M | $35.6M |
| Operating expenses | $28.6M | $27.3M | $28.2M | $26.2M | $28.2M | $29.2M | $31.3M | $33.3M |
| Net patient income | −$1.5M | $0.5M | $0.8M | −$1.4M | $2.5M | $4.8M | $1.4M | $2.3M |
| Operating margin | −5.4% | 1.8% | 2.9% | −5.7% | 8.3% | 14.1% | 4.2% | 6.3% |
| Net income | −$1.5M | $0.5M | $1.1M | $0.1M | $5.2M | $4.8M | $2.6M | $2.6M |
| Payroll costs | $16.8M | $17.5M | $19.0M | $16.5M | $17.9M | $17.4M | $17.4M | $18.5M |
| Payroll share of revenue | 62.1% | 63.2% | 65.3% | 66.3% | 58.4% | 51.3% | 53.1% | 52.1% |
| Beds | 203 | 203 | 203 | 203 | 203 | 203 | 203 | 203 |
| Gross revenue | $27.1M | $27.7M | $29.1M | $24.8M | $30.7M | $33.9M | $32.7M | $35.6M |
| Salaries | $12.0M | $12.5M | $12.7M | $11.9M | $12.6M | $12.6M | $11.9M | $12.5M |
| Wage-related costs | $4.8M | $5.0M | $6.3M | $4.5M | $5.3M | $4.8M | $5.5M | $6.0M |
| Contract labor | $0.1M | $0.1M | $0.1M | $0.1M | $0.3M | $1.6M | — | — |
| Other operating costs | $11.8M | $9.7M | $9.3M | $9.8M | $10.2M | $11.7M | $13.9M | $14.8M |
| Net patient revenue per day | $396 | $407 | $409 | $439 | $479 | $506 | $480 | $522 |
| Cost per day | $418 | $400 | $398 | $464 | $440 | $435 | $460 | $489 |
| Average length of stay | 143.1 days | 111.3 days | 116.4 days | 130.5 days | 113.5 days | 116.0 days | 118.5 days | 111.1 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (57% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
Jonathan Halon, LNHA, serves as the Administrator at The Willows at Ramapo Rehabilitation and Nursing Center. He leads the team with a focus on holistic patient care, ensuring both physical healing and a positive mindset for residents. Jonathan is committed to fostering a supportive and professional environment dedicated to the well-being of every individual in the community.
1.5 miles from city center
Estimated distance in miles from Suffern's city center to The Willows at Ramapo Rehabilitation and Nursing Center's address, calculated via Google Maps.
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The Willows at Ramapo Rehabilitation and Nursing Center is located in Suffern, New York State.
Here are the financial assistance programs available to residents in New York State.
The Willows at Ramapo Rehabilitation and Nursing Center is legally operated by Ramapo Manor Nursing Center Inc (For Profit).
The Willows at Ramapo Rehabilitation and Nursing Center has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.
The Willows at Ramapo Rehabilitation and Nursing Center's occupancy is 96.1%.
No, The Willows at Ramapo Rehabilitation and Nursing Center has a no-pet policy.
The Willows at Ramapo Rehabilitation and Nursing Center is registered as a for-profit in NY.
The Willows at Ramapo Rehabilitation and Nursing Center received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
The Willows at Ramapo Rehabilitation and Nursing Center has 203 beds.
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