Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
133
96 employees · 37 contractors · 43 on an average day Tockwotton on the Waterfront
Nursing Home, Assisted Living, Hospice Care, Memory Care & Skilled Nursing · East Providence, RI
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Tockwotton on the Waterfront
Nursing Home, Assisted Living, Hospice Care, Memory Care & Skilled Nursing · East Providence, RI
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Tockwotton on the Waterfront accepts Medicare, Medicaid, and private pay.
Overview of Tockwotton on the Waterfront
Operating since 2017, Tockwotton on the Waterfront provides nursing home, assisted living, hospice care, memory care, and skilled nursing in East Providence, RI. The community provides continuous clinical support with nursing services on-site, supported by 24-hour staffing. For families seeking temporary relief, respite services are also available. Its secure and supervised setting accommodates residents with Alzheimer’s or other forms of dementia.
The home has 117 beds, with total nurse staffing of 5 hours per resident per day. Comfort-focused care is also provided for terminally ill residents, while recovery support is available to improve residents’ ability to function. Residents can use the salon, fitness center, theater room, library, gardens, decks, walking paths, and outdoor terrace for al fresco dining. Pets are allowed, so a resident may bring an animal companion to the community.
Starting prices are $6,350 per month for a deluxe studio, $7,500 per month for a deluxe one-bedroom, and $7,000 per month for a standard one-bedroom. Moreover, payment options include Medicare, Medicaid, and private pay.
Meanwhile, a Walk Score of 59 means the area is somewhat walkable, with some errands possible on foot, although a resident who no longer drives may still need a car or ride for other errands. Michaela McKay operates the community, and Chris McGee serves as director.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).
Total nursing care per resident / day
This nursing home is ranked 7th out of 53 nursing homes we track in Rhode Island for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 0m
This nursing home is ranked 7th out of 53 nursing homes we track in Rhode Island for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 0mStandout metric: LPN / LVN is +54% above Rhode Island average
1 of 6 metrics below Rhode Island average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 18 total: 15 of the facility's own employees and 3 agency contractors.
18 staff · 8.4-hour shifts
1h 8m
↑ 47% · RI 46mThis facility: 1h 8m per resident per day, 47% above the Rhode Island average of 46m (among Rhode Island facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 18 total: 15 of the facility's own employees and 3 agency contractors.
18 staff · 8.4-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 18 total: 9 of the facility's own employees and 9 agency contractors.
18 staff · 8.6-hour shifts
45m
↑ 54% · RI 29mThis facility: 45m per resident per day, 54% above the Rhode Island average of 29m (among Rhode Island facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 18 total: 9 of the facility's own employees and 9 agency contractors.
18 staff · 8.6-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 50 are the facility's own employees; no agency contractors work in this role.
50 staff · 7-hour shifts
3h 7m
↑ 27% · RI 2h 28mThis facility: 3h 7m per resident per day, 27% above the Rhode Island average of 2h 28m (among Rhode Island facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 50 are the facility's own employees; no agency contractors work in this role.
50 staff · 7-hour shiftsUS average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 20m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
1m
↓ 57% · RI 3mThis facility: 1m per resident per day, 57% below the Rhode Island average of 3m (among Rhode Island facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
4h 9m
↑ 26% · RI 3h 18mThis facility: 4h 9m per resident per day, 26% above the Rhode Island average of 3h 18m (among Rhode Island facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
46m
↑ 36% · RI 34mThis facility: 46m per resident per day, 36% above the Rhode Island average of 34m (among Rhode Island facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 28m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
133
96 employees · 37 contractors · 43 on an average day
133 total staff / 50 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Sep 2026); staff: CMS Payroll-Based Journal (Q2 2026).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
2.66 : 1
↑ 43% · RI 1.86This facility: 2.66 staff per resident, 43% above the Rhode Island average of 1.86 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
133 staff ÷ 50 residents
See full Rhode Island ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.1 h
↓ 7% · RI 7.6 hThis facility: 7.1 h, 7% below the Rhode Island average of 7.6 h (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
27,974 staff hours this quarter
See full Rhode Island ranking →91.9% of staff hours were worked by the facility's own employees
Rhode Island average: 92.9% · Contractors this quarter: Licensed Practical Nurse (9), Speech Language Pathologist (7), Respiratory Therapy Technician (7), Registered Nurse (3), Physical Therapy Aide (3), Qualified Social Worker (3), Feeding Assistant (1), Medical Director (1), Physical Therapy Assistant (1), Diagnostic X-ray Services Staff (1), Occupational Therapy Assistant (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
117
Rank #32 / 65Bed count — State benchmarked This nursing home is ranked 32nd out of 65 nursing homes we track in Rhode Island for bed count. Shows this facility's certified or reported bed count compared to other Rhode Island facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
117
Rank #32 / 65Bed count — State benchmarked This nursing home is ranked 32nd out of 65 nursing homes we track in Rhode Island for bed count. Shows this facility's certified or reported bed count compared to other Rhode Island facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
Years of operating
An established community with some operational experience and growing routines. This is the number of years in operation under current management.
Rank #24 / 46Years in operation — State benchmarked This nursing home is ranked 24th out of 46 nursing homes we track in Rhode Island for years in operation. Shows how long this facility has been in operation compared to other Rhode Island facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
An established community with some operational experience and growing routines. This is the number of years in operation under current management.
Rank #24 / 46Years in operation — State benchmarked This nursing home is ranked 24th out of 46 nursing homes we track in Rhode Island for years in operation. Shows how long this facility has been in operation compared to other Rhode Island facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
9
years
Walk Score
Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Rank #29 / 64Walk Score — State benchmarked This nursing home is ranked 29th out of 64 nursing homes we track in Rhode Island for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Rhode Island facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Rank #29 / 64Walk Score — State benchmarked This nursing home is ranked 29th out of 64 nursing homes we track in Rhode Island for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Rhode Island facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
59
/ 100
Residents per day (avg)
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
51
Source: CMS Provider Information, average daily residents (data as of Oct 2026)
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
104
days
About This Community
Pricing & Financial Information
The below pricing was updated on
$6,350/Month
Deluxe One Bedroom
$7,500/Month
Standard One Bedroom
$7,000/Month
Facility TypeLimited Health Service
StatusActive
IssuanceFebruary 16, 2017
ExpirationDecember 31, 2026
License NumberALR01482
Tockwotton on the Waterfront is legally operated by Michaela Mckay.
Resident Council
Family Council
Wheelchair Accessible
Short-Term Rehab
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Transportation
Fax(401) 421-0550
Pets Allowed
Bar
General Store
Café
Beauty Salon
Library
Movie Theater
Fitness Center
Garden
Walking Paths
Building TypeMid-rise
Two inspection records, one home. Rhode Island inspects it under state rules; CMS inspects its nursing-home beds under federal rules.
Inspection History and the Inspection Scorecard below are the state record. CMS Health Inspection History, further down, is the federal record. Each counts its own visits and findings over its own dates, so the totals are not meant to match, and nothing is counted twice.
Inspection History
In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.
Since 2021 · 5 years of data
These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 23 deficiencies 15 inspections
Includes all inspection records for this property, which could include management/ownership changes. 23 deficiencies 15 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Rhode Island state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Rhode Island state average
Overall vs. RI average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Rhode Island average:
• Total deficiencies (12% below)
• Deficiencies per inspection (46% below)
• Total deficiencies (12% below)
• Deficiencies per inspection (46% below)
Deficiencies
| This Facility | RI Average | vs. RI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 23 | 26.0 | This facility has 12% fewer total deficiencies than a typical Rhode Island nursing home (23 vs. RI avg 26).↓ 12% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.5 | 2.8 | This facility has 46% fewer deficiencies per inspection than a typical Rhode Island nursing home (1.5 vs. RI avg 2.8).↓ 46% better |
Inspections
| This Facility | RI Average | vs. RI Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 15 | 11.0 | This facility has had 36% more total inspections than the Rhode Island average (15 vs. RI avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 36% more |
CMS Health Inspection History
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Total health inspections
4
↓ 51% · RI 8.2This facility: 4, 51% below the Rhode Island average of 8.2 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
12
Rank #5 / 55Health citations — State benchmarked This nursing home is ranked 5th out of 55 nursing homes we track in Rhode Island for health citations. Shows this facility's total health deficiency citations benchmarked to the Rhode Island State average, with a ranking across all 55 RI facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 57% · RI 27.9This facility: 12, 57% below the Rhode Island average of 27.9 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
3
Rank #11 / 55Citations per inspection — State benchmarked This nursing home is ranked 11th out of 55 nursing homes we track in Rhode Island for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Rhode Island mean across 55 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 15% · RI 3.54This facility: 3, 15% below the Rhode Island average of 3.54 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
12 of 12 citations corrected
Critical
J–L
0
↓ 100% · RI 1.5This facility: 0, 100% below the Rhode Island average of 1.5 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
1
↓ 38% · RI 1.6This facility: 1, 38% below the Rhode Island average of 1.6 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
11
↓ 54% · RI 24.1This facility: 11, 54% below the Rhode Island average of 24.1 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · RI 0.7This facility: 0, 100% below the Rhode Island average of 0.7 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Apr 16, 2026 · 2 citations, all corrected
Most cited category: Resident Assessment & Care Planning, 4 of 12 citations · 6 categories in total
Citations history
Most recent first
Apr 16, 2026
2 citations
Administration moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Feb 25, 2025
2 citations
Pharmacy serious citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Feb 13, 2025
6 citations
Nutrition moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Feb 29, 2024
2 citations
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Top deficiency categories
Share of 12 citations
Resident Assessment & Care Planning
4 deficiencies (33%)
Quality of Life & Care
2 deficiencies (17%)
Nutrition & Dietary
2 deficiencies (17%)
Pharmacy Services
2 deficiencies (17%)
Infection Control
1 deficiency (8%)
Administration
1 deficiency (8%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
10 of 12 citations resulted from standard inspections; and 2 of 12 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
1 penalty in the past 3 years
Latest: Feb 13, 2025 · $8,628 civil money penalty
Feb 13, 2025 · $8,628 civil money penalty
Total fines
$8,628
↓ 90% · RI $82KThis facility: $8,628, 90% below the Rhode Island average of $82,189. Average among the 52 Rhode Island facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.Rank #18 / 56Federal fines — State benchmarked This nursing home is ranked 18th out of 56 nursing homes we track in Rhode Island for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Rhode Island average among facilities with fines, and where it ranks among 56 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
1
↓ 66% · RI 2.9This facility: 1, 66% below the Rhode Island average of 2.9. Average among the 52 Rhode Island facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
RI avg 0.4Rhode Island average: 0.4. Average among the 52 Rhode Island facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Penalty history · past 3 years
Feb 13, 2025
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,628
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,628Fine amount comparison
This facility
$8,628
Rhode Island average
$82,189
US average
$66,281
Totals count every penalty on record; the history lists the past 3 years. Rhode Island and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Rhode Island average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 54% · RI 3.2This facility: 5.0, 54% above the RI average of 3.2 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
3
/ 5
Average
↑ 24% · RI 2.4This facility: 3.0, 24% above the RI average of 2.4 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
5.9
Score · lower is better
↓ 38% · RI 9.6This facility: 5.9, 38% below the RI average of 9.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
8.9
Score · lower is better
↓ 53% · RI 18.9This facility: 8.9, 53% below the RI average of 18.9 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.13 long-stay measures: 9 better, 2 worse, 2 near RI average
8 short-stay measures: 1 better, 3 worse, 1 near RI average, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
11.1%
↓ 43% · RI 19.5This facility: 11.1, 43% below the RI average of 19.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
11.1%
↓ 43% · RI 19.5This facility: 11.1, 43% below the RI average of 19.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
11.8%
↓ 26% · RI 15.8This facility: 11.8, 26% below the RI average of 15.8 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
11.8%
↓ 26% · RI 15.8This facility: 11.8, 26% below the RI average of 15.8 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.9%
↓ 82% · RI 21.4This facility: 3.9, 82% below the RI average of 21.4 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.9%
↓ 82% · RI 21.4This facility: 3.9, 82% below the RI average of 21.4 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
3.1%
↑ 22% · RI 2.6This facility: 3.1, 22% above the RI average of 2.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
3.1%
↑ 22% · RI 2.6This facility: 3.1, 22% above the RI average of 2.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
↓ 100% · RI 3.6This facility: 0.0, 100% below the RI average of 3.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
↓ 100% · RI 3.6This facility: 0.0, 100% below the RI average of 3.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
2.1%
↓ 47% · RI 4.0This facility: 2.1, 47% below the RI average of 4.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
2.1%
↓ 47% · RI 4.0This facility: 2.1, 47% below the RI average of 4.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
4.6%
↓ 10% · RI 5.1This facility: 4.6, 10% below the RI average of 5.1 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
4.6%
↓ 10% · RI 5.1This facility: 4.6, 10% below the RI average of 5.1 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
1.4%
↓ 92% · RI 18.6This facility: 1.4, 92% below the RI average of 18.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
1.4%
↓ 92% · RI 18.6This facility: 1.4, 92% below the RI average of 18.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
17.5%
↓ 22% · RI 22.5This facility: 17.5, 22% below the RI average of 22.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
17.5%
↓ 22% · RI 22.5This facility: 17.5, 22% below the RI average of 22.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.4%
≈ 0% · RI 94.0This facility: 94.4, level with the RI average of 94.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
94.4%
≈ 0% · RI 94.0This facility: 94.4, level with the RI average of 94.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
↑ 2% · RI 95.5This facility: 97.7, 2% above the RI average of 95.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
↑ 2% · RI 95.5This facility: 97.7, 2% above the RI average of 95.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.18
↑ 49% · RI 1.46This facility: 2.18, 49% above the RI average of 1.46 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of hospitalizations per 1,000 long-stay resident days.
2.18
↑ 49% · RI 1.46This facility: 2.18, 49% above the RI average of 1.46 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.59
↓ 66% · RI 1.72This facility: 0.59, 66% below the RI average of 1.72 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.59
↓ 66% · RI 1.72This facility: 0.59, 66% below the RI average of 1.72 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
61.3%
↑ 14% · US 53.7This facility: 61.3, 14% above the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
61.3%
↑ 14% · US 53.7This facility: 61.3, 14% above the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
61.8%
↑ 22% · US 50.6This facility: 61.8, 22% above the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
61.8%
↑ 22% · US 50.6This facility: 61.8, 22% above the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
7.8%
↑ 291% · RI 2.0This facility: 7.8, 291% above the RI average of 2.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
7.8%
↑ 291% · RI 2.0This facility: 7.8, 291% above the RI average of 2.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.4%
≈ 0% · RI 80.3This facility: 80.4, level with the RI average of 80.3 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
80.4%
≈ 0% · RI 80.3This facility: 80.4, level with the RI average of 80.3 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.0%
↑ 20% · RI 77.7This facility: 93.0, 20% above the RI average of 77.7 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.0%
↑ 20% · RI 77.7This facility: 93.0, 20% above the RI average of 77.7 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.9%
↑ 27% · RI 25.1This facility: 31.9, 27% above the RI average of 25.1 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.9%
↑ 27% · RI 25.1This facility: 31.9, 27% above the RI average of 25.1 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
16.8%
↑ 6% · RI 15.8This facility: 16.8, 6% above the RI average of 15.8 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
16.8%
↑ 6% · RI 15.8This facility: 16.8, 6% above the RI average of 15.8 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Tockwotton on the Waterfront’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 52 Rhode Island nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Breaking even on care
1.7% operating margin
+5.6 pts vs prior year
Positive margin in 1 of the last 8 reported years. Net income $2.3M after other income.
Does it invest in staff?
Spends less on payroll than most Rhode Island homes
41.5% payroll share of revenue
RI average 64.4%Rank #52 / 52Payroll % of net patient revenue — State benchmarked This nursing home is ranked 52nd out of 52 nursing homes we track in Rhode Island for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Rhode Island average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.7M while revenue rose $1.2M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Rhode Island homes.
Revenue & profit
Profitable on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | RI median | Compared with RI homesRank in RI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $17.9M | +$1.2M | Trend 20172024 | RI median $12.4M | Rank in RI Rank #7 / 52Net patient revenue — State benchmarked This nursing home is ranked 7th out of 52 nursing homes we track in Rhode Island for net patient revenue. Shows this facility's net patient revenue compared to the Rhode Island average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 88% of homes | Above RI median Higher net patient revenue than 88% of RI homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $17.6M | +$0.2M | Trend 20172024 | RI median $13.6M | Rank in RI Rank #8 / 52Operating expenses — State benchmarked This nursing home is ranked 8th out of 52 nursing homes we track in Rhode Island for operating expenses. Shows everything it cost to run the home — staff, supplies, rent, admin — compared with other Rhode Island homes reporting a recent fiscal year. Expenses in dollars mostly follow how big a home is, so this compares size, not efficiency; read it next to operating margin. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 86% of homes | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $0.3M | +$1.0M | Trend 20172024 | RI median −$0.4M | Rank in RI Rank #13 / 52Net patient income — State benchmarked This nursing home is ranked 13th out of 52 nursing homes we track in Rhode Island for net patient income. Shows net patient revenue minus operating expenses, compared with other Rhode Island homes reporting a recent fiscal year. Homes that lost money on care are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 76% of homes | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 1.7% | +5.6 pts | Trend 20172024 | RI median −3.5% | Rank in RI Rank #14 / 52Operating margin — State benchmarked This nursing home is ranked 14th out of 52 nursing homes we track in Rhode Island for operating margin. Shows net patient income as a share of net patient revenue, compared with other Rhode Island homes reporting a recent fiscal year. Unlike the dollar figures it does not follow size, so it is the fairest comparison of financial health between a small home and a large one. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 75% of homes | Thin margin A margin from 0% to 5% of revenue leaves little room for unexpected costs. |
| Other income Money not from resident care: investments, grants, services. | $2.0M | — | Trend — | RI median $0.2M | Rank in RI Rank #3 / 52Other income — State benchmarked This nursing home is ranked 3rd out of 52 nursing homes we track in Rhode Island for other income. Shows income from outside resident care — investments, grants, rentals, services — compared with other Rhode Island homes reporting a recent fiscal year. It is not part of net patient revenue; a high rank here can offset a loss on care. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 96% of homes | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $2.3M | +$0.5M | Trend — | RI median −$0.1M | Rank in RI Rank #2 / 52Net income — State benchmarked This nursing home is ranked 2nd out of 52 nursing homes we track in Rhode Island for net income. Shows the bottom line after other income, compared with other Rhode Island homes reporting a recent fiscal year. Homes with a net loss are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 98% of homes | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most Rhode Island homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | RI median | Compared with RI homesRank in RI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $7.4M | +$0.7M | Trend 20172024 | RI median $7.6M | Rank in RI Rank #28 / 52Payroll costs — State benchmarked This nursing home is ranked 28th out of 52 nursing homes we track in Rhode Island for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Rhode Island average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 47% of homes | Below RI median Higher payroll than 47% of RI homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 41.5% | +1.3 pts | Trend 20172024 | RI median 62.2% | Rank in RI Rank #52 / 52Payroll % of net patient revenue — State benchmarked This nursing home is ranked 52nd out of 52 nursing homes we track in Rhode Island for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Rhode Island average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 0% of homes | 22.9 pts under RI average The RI average is 64.4% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · RI benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Rhode Island payroll average.
% of net patient revenue
Payroll share Operating margin RI payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $14.9M | $15.5M | $15.9M | $15.2M | $15.3M | $16.1M | $16.7M | $17.9M |
| Operating expenses | $17.6M | $18.3M | $19.1M | $20.9M | $16.4M | $17.6M | $17.4M | $17.6M |
| Net patient income | −$2.7M | −$2.8M | −$3.1M | −$5.7M | −$1.2M | −$1.5M | −$0.7M | $0.3M |
| Operating margin | −17.9% | −18.2% | −19.7% | −37.3% | −7.6% | −9.3% | −3.9% | 1.7% |
| Net income | −$1.5M | −$1.7M | −$1.6M | −$1.3M | $1.1M | −$3.2M | $1.7M | $2.3M |
| Payroll costs | $6.5M | $6.3M | $6.5M | $7.6M | $6.7M | $6.9M | $6.7M | $7.4M |
| Payroll share of revenue | 43.8% | 40.6% | 40.7% | 49.7% | 43.8% | 43.1% | 40.2% | 41.5% |
| Beds | 52 | 52 | 52 | 52 | 52 | 52 | 52 | 52 |
| Gross revenue | $17.2M | $17.9M | $17.9M | $17.9M | $17.9M | $18.7M | $19.8M | $21.0M |
| Salaries | $5.4M | $5.2M | $5.4M | $6.6M | $5.8M | $6.1M | $5.8M | $6.4M |
| Wage-related costs | $1.1M | $1.1M | $1.1M | $1.0M | $0.9M | $0.8M | $0.9M | $1.0M |
| Contract labor | $0.7M | $0.8M | $0.6M | $0.6M | — | $3.2M | $3.0M | $2.5M |
| Other operating costs | $11.1M | $12.0M | $12.6M | $13.3M | $9.7M | $10.6M | $10.7M | $10.2M |
| Net patient revenue per day | $857 | $871 | $870 | $850 | $834 | $878 | $913 | $989 |
| Cost per day | $1,010 | $1,030 | $1,041 | $1,167 | $897 | $960 | $949 | $972 |
| Average length of stay | 81.0 days | 76.6 days | 66.5 days | 72.0 days | 101.2 days | 75.3 days | 85.2 days | 103.5 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Arriving
170 admissions · FY2024
Residents admitted during the year.
Medicare
112 · 66%
Medicaid
4 · 2%
Private pay & other
54 · 32%
Resident snapshot
50 residents · Sep 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
6 · 12%
Medicaid
10 · 20%
Private pay & other
34 · 68%
Leaving
175 discharges · FY2024
Residents discharged during the year.
Medicare
110 · 63%
Medicaid
5 · 3%
Private pay & other
60 · 34%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Places of interest near Tockwotton on the Waterfront
0.9 miles from city center
Estimated distance in miles from East Providence's city center to Tockwotton on the Waterfront's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the RI Dept. of Health (RIDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Rhode Island average is: 64.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Steere House Nursing & Rehabilitation Center | NH MC SNF | Providence (Upper South Providence) | 120
Facility
120
RI AVG
109
Rank
#27 / 65 |
89.9%
Facility
89.9%
RI AVG
85.6%
Rank
#22 / 53 | +5% | 5.06
Facility
5.06
RI AVG
3.92
Rank
#6 / 53 | -7% | +29% | $85.7k
Facility
$85.7k
RI AVG
$82.2k
Rank
#42 / 56 | 13
Facility
13
RI AVG
27.9
Rank
#7 / 55 | 3.3
Facility
3.3
RI AVG
3.5
Rank
#20 / 55 | 4 | 108 | A+ |
77
Facility
77
RI AVG
49
Rank
#13 / 64 | Josh Segal | $14.0MFiscal year ending 12/2024
Facility
$14.0MFiscal year ending 12/2024
RI AVG
$12.6M
Rank
#20 / 52 | $9.5MFiscal year ending 12/2024
Facility
$9.5MFiscal year ending 12/2024
RI AVG
$7.6M
Rank
#15 / 52 | 68.3%Fiscal year ending 12/2024
Facility
68.3%Fiscal year ending 12/2024
RI AVG
64.4%
Rank
#19 / 52 | 415091 | ||||
| Tockwotton on the Waterfront | NH AL HOS MC SNF | East Providence | 117
Facility
117
RI AVG
109
Rank
#32 / 65 | - | - | 5.00
Facility
5.00
RI AVG
3.92
Rank
#7 / 53 | -3% | +27% | $8.6k
Facility
$8.6k
RI AVG
$82.2k
Rank
#18 / 56 | 12
Facility
12
RI AVG
27.9
Rank
#5 / 55 | 3.0
Facility
3.0
RI AVG
3.5
Rank
#11 / 55 | 1 | 51 | - |
59
Facility
59
RI AVG
49
Rank
#29 / 64 | Michaela Mckay | $17.9MFiscal year ending 12/2024
Facility
$17.9MFiscal year ending 12/2024
RI AVG
$12.6M
Rank
#7 / 52 | $7.4MFiscal year ending 12/2024
Facility
$7.4MFiscal year ending 12/2024
RI AVG
$7.6M
Rank
#28 / 52 | 41.5%Fiscal year ending 12/2024
Facility
41.5%Fiscal year ending 12/2024
RI AVG
64.4%
Rank
#52 / 52 | 415113 | ||||
| Golden Crest Nursing Centre | NH HOS MC RC SNF | Providence | 152
Facility
152
RI AVG
109
Rank
#15 / 65 |
96.7%
Facility
96.7%
RI AVG
85.6%
Rank
#3 / 53 | +13% | 4.18
Facility
4.18
RI AVG
3.92
Rank
#16 / 53 | -37% | +7% | $19.7k
Facility
$19.7k
RI AVG
$82.2k
Rank
#29 / 56 | 27
Facility
27
RI AVG
27.9
Rank
#28 / 55 | 3.4
Facility
3.4
RI AVG
3.5
Rank
#24 / 55 | 2 | 147 | - |
68
Facility
68
RI AVG
49
Rank
#20 / 64 | Paul Pezzelli | $16.7MFiscal year ending 12/2024
Facility
$16.7MFiscal year ending 12/2024
RI AVG
$12.6M
Rank
#10 / 52 | $10.4MFiscal year ending 12/2024
Facility
$10.4MFiscal year ending 12/2024
RI AVG
$7.6M
Rank
#9 / 52 | 62.1%Fiscal year ending 12/2024
Facility
62.1%Fiscal year ending 12/2024
RI AVG
64.4%
Rank
#27 / 52 | 415029 | ||||
| Elmwood Nursing and Rehabilitation Center | NH HOS MC PC SNF | Providence (West End) | 70
Facility
70
RI AVG
109
Rank
#48 / 65 |
94.0%
Facility
94.0%
RI AVG
85.6%
Rank
#9 / 53 | +10% | 3.48
Facility
3.48
RI AVG
3.92
Rank
#34 / 53 | -19% | -11% | $0
Facility
$0
RI AVG
$82.2k
Rank
#1 / 56 | 19
Facility
19
RI AVG
27.9
Rank
#14 / 55 | 2.7
Facility
2.7
RI AVG
3.5
Rank
#6 / 55 | - | 66 | - |
80
Facility
80
RI AVG
49
Rank
#11 / 64 | Administrator Erica Lewis | $7.8MFiscal year ending 12/2024
Facility
$7.8MFiscal year ending 12/2024
RI AVG
$12.6M
Rank
#43 / 52 | $5.2MFiscal year ending 12/2024
Facility
$5.2MFiscal year ending 12/2024
RI AVG
$7.6M
Rank
#39 / 52 | 67.1%Fiscal year ending 12/2024
Facility
67.1%Fiscal year ending 12/2024
RI AVG
64.4%
Rank
#20 / 52 | 415072 | ||||
| Bannister Center for Rehabilitation and Nursing | NH MC SNF | Providence (West End) | 161
Facility
161
RI AVG
109
Rank
#11 / 65 |
90.6%
Facility
90.6%
RI AVG
85.6%
Rank
#21 / 53 | +6% | 2.62
Facility
2.62
RI AVG
3.92
Rank
#53 / 53 | -28% | -33% | $58.6k
Facility
$58.6k
RI AVG
$82.2k
Rank
#37 / 56 | 34
Facility
34
RI AVG
27.9
Rank
#38 / 55 | 3.4
Facility
3.4
RI AVG
3.5
Rank
#24 / 55 | 2 | 146 | - |
92
Facility
92
RI AVG
49
Rank
#1 / 64 | Henry Heineman | $15.8MFiscal year ending 12/2024
Facility
$15.8MFiscal year ending 12/2024
RI AVG
$12.6M
Rank
#14 / 52 | $9.9MFiscal year ending 12/2024
Facility
$9.9MFiscal year ending 12/2024
RI AVG
$7.6M
Rank
#10 / 52 | 62.8%Fiscal year ending 12/2024
Facility
62.8%Fiscal year ending 12/2024
RI AVG
64.4%
Rank
#25 / 52 | 415038 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other RI nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial assistance
Get financial aid guidance Programs that may help with care and living costs in Rhode Island
Tockwotton on the Waterfront is in East Providence, Rhode Island. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.
Medicaid Long-Term Services and Supports (LTSS)
Medicaid Long-Term Services and Supports (LTSS)
Eligibility
- General
- People with long-term-care needs who meet Rhode Island Medicaid financial and functional eligibility requirements.
- RI specifics
- Medicaid Long-Term Services and Supports requires both financial and functional eligibility.
What it provides
- Covered long-term health and personal-care support to help eligible people live as safely and independently as possible.
SSI Enhanced Assisted Living Program
SSI Enhanced Assisted Living Program
- Income limit
- 2026 · The Category D assisted-living maximum combined SSI/state payment is $1,326/month individual, consisting of $994 federal SSI plus up to $332 state supplement. This payment standard is not a universal gross-income limit.
Eligibility
- General
- People in a qualifying assisted-living arrangement who are eligible for SSI and the applicable state supplemental payment category.
- RI specifics
- The January 1, 2026 rule sets the assisted-living payment standard; qualifying living arrangement and SSI/SSP eligibility must be assessed.
What it provides
- For eligible Category D assisted-living residents; state supplement may be up to $332/month alongside federal SSI; the actual award depends on countable income and living arrangement.
VA Aid and Attendance (A&A) and Housebound Benefits
VA Aid and Attendance (A&A) and Housebound Benefits
- Who it is for
- Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
- Income limit
- 2026 · Countable income is compared with the applicable maximum annual pension rate (MAPR), which varies by dependents and benefit category. For a veteran with one dependent and Aid and Attendance, MAPR is $34,488/year.
- Asset limit
- VA pension net-worth ceiling is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus income for VA purposes; exclusions and transfer rules apply.
Eligibility
- General
- Aid and Attendance or Housebound is an increased VA pension rate for eligible veterans or surviving spouses who meet pension and additional care/disability requirements; it is not a stand-alone state benefit.
- RI specifics
- Federal VA pension rules apply nationwide.
What it provides
- Monthly pension is based on the applicable MAPR less countable annual income; divided by 12. Maximum annual veteran Aid and Attendance rates are $29,093 without dependents and $34,488 with one dependent; actual payments may be lower.
Lifespan Respite Care Program
Lifespan Respite Care Program
Eligibility
- General
- Unpaid caregivers supporting older adults, children with disabilities or kinship family members; individual partner programs have their own criteria.
What it provides
- Respite; peer support; mentorship; advocacy and resource access through OHA community partners.
At HOME Cost Share
At HOME Cost Share
- Income limit
- Current OHA program page caps annual income at 250% of the federal poverty level, with income-based cost sharing.
- Asset limit
- No asset limit.
Eligibility
- General
- Age 65+, or age 19–64 with Alzheimer’s or related dementia, and a qualifying needs assessment for home/community support.
- RI specifics
- Administered by the Office of Healthy Aging; each participant receives an individualized assessment and care plan.
What it provides
- State shares the cost of authorized in-home help or adult-day services; including personal care; housekeeping or meal preparation.
Medicare Savings Program (MSP)
Medicare Savings Program (MSP)
- Who it is for
- Medicare beneficiaries with limited income who need help with premiums or cost sharing
Eligibility
- General
- Medicare beneficiary; the state determines the applicable Medicare Savings Program. QMB helps with premiums and Medicare cost sharing; SLMB and QI generally help with Part B premiums.
- RI specifics
- QI requires annual application and is funded first-come, first-served with priority for prior recipients. QMB, SLMB and QI confer Part D Extra Help.
What it provides
- QMB pays eligible Part A/Part B premiums and Medicare deductibles and cost sharing; SLMB and QI pay Part B premiums. The exact benefit depends on the approved program.
Low-Income Home Energy Assistance Program (LIHEAP)
Low-Income Home Energy Assistance Program (LIHEAP)
- Who it is for
- Income-eligible households responsible for home heating or energy costs
Eligibility
- General
- Income-eligible households with qualifying home-energy costs; the administering agency applies household-size and program eligibility rules.
What it provides
- Assistance with qualifying household heating costs through LIHEAP.
Senior Farmers’ Market Nutrition Program (SFMNP)
Senior Farmers’ Market Nutrition Program (SFMNP)
Eligibility
- General
- Rhode Island residents age 60+, or disabled residents of housing facilities that provide congregate nutrition services, who meet the household-income guidelines. Limited to one benefit issuance per household per year.
- RI specifics
- 2026 benefit cards are distributed through participating centers and locations; cards are valid through November 30, 2026.
What it provides
- A benefit card loaded with $50 to purchase eligible local produce; herbs and honey from participating farmers markets and farm stands; subject to eligibility and distribution availability.
Rhode Island Pharmaceutical Assistance to the Elderly (RIPAE)
Rhode Island Pharmaceutical Assistance to the Elderly (RIPAE)
- Income limit
- For age 65+ tiers in 2026, the highest listed annual limits are $85,848 single and $97,928 married; subsidy percentages vary by tier.
Eligibility
- General
- Rhode Island residents 65+, or disabled adults 55–64 under the separate tier, with qualifying income and Medicare Part D or Medicare Advantage prescription coverage. Medicaid and Extra Help enrollment exclude eligibility.
What it provides
- Pays a share of approved generic-drug costs during the Medicare prescription plan deductible stage; depending on the income tier.
Know before you visit
Frequently Asked Questions about Tockwotton on the Waterfront
Quick answers from public records and the community's own listing.01 Who is the owner of Tockwotton on the Waterfront?
Tockwotton on the Waterfront is legally operated by Michaela Mckay.
02 Is Tockwotton on the Waterfront in a walkable area?
Tockwotton on the Waterfront has a walk score of 59. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
03 What is the license number of Tockwotton on the Waterfront?
According to RI state health department records, Tockwotton on the Waterfront's license number is ALR01482.
04 When does Tockwotton on the Waterfront's license expire?
According to RI state health department records, Tockwotton on the Waterfront's license expires on December 31, 2026.
05 What is the occupancy rate at Tockwotton on the Waterfront?
Tockwotton on the Waterfront's occupancy is 95.2%.
06 How long has Tockwotton on the Waterfront been in business?
Tockwotton on the Waterfront has been operating for approximately 9 years, based on available licensing and registration records.
07 Are pets allowed at Tockwotton on the Waterfront?
Yes, Tockwotton on the Waterfront allows residents to bring their pets.
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