Occupancy rate
77%
14% higher than Indiana averageIndiana average: 68%
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Assisted Living in Merrillville
Towne Centre Assisted Living LLC
Assisted Living in Merrillville
Towne Centre Assisted Living LLC
Towne Centre Assisted Living LLC is a premier assisted living and memory care community in Merrillville, Indiana. It offers a supportive environment for seniors, including assisted living, memory care, and additional medical services. The community focuses on person-centered care that promotes a sense of purpose and well-being.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
274
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
77.4%
Residents per day
212
Occupancy rate
77.4%
Residents per day
212
274-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
1 year in operation
A newer community that may feature more recent facilities and programs.
About this community
Occupancy
14% higher than Indiana averageOccupied beds
212 / 274
Average residents
70 per day
Facility TypeAssisted Living / Residential Care Facility (rcf)
IssuanceJanuary 3, 2025
ExpirationFebruary 28, 2026
License Number25-002392-1
Towne Centre Assisted Living LLC is legally operated by Towne Centre Assisted Living Llc, and administrated by Rikki Ford.
Profit StatusPROFIT
Residential
274 units
Total beds
274 units
Staffing
Key information about the people who lead and staff this community.
Director of NursingCARMELLA OWENS
Rehabilitation Services
Nursing Services
24-Hour Staffing
Fax(219) 736-2209
ActivitiesDaily programming, events, and outings are an essential part of life here.
Food DescriptionMeals are a daily highlight at Towne Centre Living, with three delicious, dietitian-approved meals served each day. Snacks and beverages are always available.
Meals IncludedYes
Meals Per Day3
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Overview
19 total visits · Indiana avg: 19
Ranked 198th of 388 in Indiana
19
Inspections
Indiana avg: 13
46% above Indiana avg
11
Visits with Citations
Indiana avg: 7
57% above Indiana avg
52
Citations Total
Indiana avg: 34
53% above Indiana avg Ranked 306th of 385
8
Visits without Citations
Indiana avg: 12
33% below Indiana avg
Show Inspection Reports
11 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 5 complaints
Latest inspection
Date
June 24, 2025
Complaint Investigation52 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 34 citations
54 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Indiana average: 36 deficiencies
Inspection Report Summary for Towne Centre Assisted Living LLC
The most recent inspection on June 24, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily involving medication administration, clinical documentation, service plan updates, and sanitation issues. Some investigations substantiated complaints about failure to notify physicians and families of condition changes, incomplete follow-up care, and inadequate supervision leading to resident safety concerns. Enforcement actions such as staff suspension and termination occurred in response to substantiated verbal abuse, but fines or license suspensions were not listed in the available reports. The facility’s inspection history shows some improvement with recent investigations finding no deficiencies, following a period of mixed compliance.
Compare Assisted Living around Merrillville The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
Towne Centre Assisted Living LLC
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MERRILLVILLE
274
No
-
-
1
77.4%
-
Rikki Ford
Towne Centre Assisted Living Llc
Carmella Owens
11
54
Spring Mill Health Campus
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Merrillville
169
Yes
25
Private Rooms / Semi-Private Rooms
2
36.1%
A+
Lakeithia Webb
Major Hospital
Michelle Ashford
7
106
Belvedere Senior Housing
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Merrillville
140
Yes
10
Studio / 1 Bed
10
85.7%
A+
Stephanie Westphal
Belvedere Slf Llc
Michelle Hynek
7
30
Towne Centre
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Merrillville
-
Yes
16
-
-
-
-
-
-
-
0
0
Village Green Active Sr Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Merrillville
-
Yes
20
-
-
-
-
-
-
-
0
0
Places of interest near Towne Centre Assisted Living LLC
1.1 miles from city center
7252 ARTHUR BLVD, MERRILLVILLE, IN 46410
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Guides for Better Senior Living
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