Towne Centre Assisted Living LLC

Assisted Living in Merrillville

Overview of Towne Centre Assisted Living LLC

Towne Centre Assisted Living LLC is a premier assisted living and memory care community in Merrillville, Indiana. It offers a supportive environment for seniors, including assisted living, memory care, and additional medical services. The community focuses on person-centered care that promotes a sense of purpose and well-being.
Bed community size
274-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.

About this community

Occupancy

Occupancy rate
77%
Higher than the Indiana average: 68.1%
Occupied beds
212 / 274
Average residents 70 per day

License Details

Facility TypeAssisted Living / Residential Care Facility (rcf)
IssuanceJanuary 3, 2025
ExpirationFebruary 28, 2026
License Number25-002392-1

Ownership & Operating Entity

Towne Centre Assisted Living LLC is legally operated by Towne Centre Assisted Living Llc, and administrated by Rikki Ford.

Profit StatusPROFIT

Type Of Units

Residential
274 units
Total beds
274 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingCARMELLA OWENS

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Fax(219) 736-2209

Amenities & Lifestyle

ActivitiesDaily programming, events, and outings are an essential part of life here.

Dining & Nutrition

Food DescriptionMeals are a daily highlight at Towne Centre Living, with three delicious, dietitian-approved meals served each day. Snacks and beverages are always available.
Meals IncludedYes
Meals Per Day3

Contact Towne Centre Assisted Living LLC

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Overview Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

19 total visits · Indiana avg: 19

Ranked 198th of 388 in Indiana

19 Inspections Indiana avg: 13 46% above Indiana avg
11 Visits with Citations Indiana avg: 7 57% above Indiana avg
52 Citations Total Indiana avg: 34 53% above Indiana avg Ranked 306th of 385
8 Visits without Citations Indiana avg: 12 33% below Indiana avg

11 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 5 complaints

Latest inspection

Date June 24, 2025
Complaint Investigation

52 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 34 citations

54 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Indiana average: 36 deficiencies

2.8 deficiencies per inspection

Indiana average: 5.1 deficiencies per inspection

Inspection Report Summary for Towne Centre Assisted Living LLC

The most recent inspection on June 24, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily involving medication administration, clinical documentation, service plan updates, and sanitation issues. Some investigations substantiated complaints about failure to notify physicians and families of condition changes, incomplete follow-up care, and inadequate supervision leading to resident safety concerns. Enforcement actions such as staff suspension and termination occurred in response to substantiated verbal abuse, but fines or license suspensions were not listed in the available reports. The facility’s inspection history shows some improvement with recent investigations finding no deficiencies, following a period of mixed compliance.

Financial Assistance for
Assisted Living in Indiana

Towne Centre Assisted Living LLC is located in MERRILLVILLE, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+
General unemployed, low-income, Indiana resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
IN

Priority for veterans, rural residents.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Places of interest near Towne Centre Assisted Living LLC

Address 1.1 miles from city center Info Estimated distance in miles from MERRILLVILLE's city center to Towne Centre Assisted Living LLC's address, calculated via Google Maps.

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Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Assisted Living around Merrillville The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Filter by care type
Towne Centre Assisted Living LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Merrillville (Ross Township)274No--1 77.4% -Rikki FordTowne Centre Assisted Living LlcCarmella Owens1911542.8
Spring Mill Health Campus
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Merrillville169Yes 25 Private Rooms / Semi-Private Rooms2 36.1% A+Lakeithia WebbMajor HospitalMichelle Ashford2371064.6
Belvedere Senior Housing
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Merrillville140Yes 10 Studio / 1 Bed10 85.7% A+Stephanie WestphalBelvedere Slf LlcMichelle Hynek117302.7
Towne Centre
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Merrillville-Yes 16 -------000-
Village Green Active Sr Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Merrillville-Yes 20 -------000-

Guides for Better Senior Living

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