Spring Mill Health Campus

Assisted Living in Merrillville

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Spring Mill Health Campus

Assisted Living in Merrillville

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of Spring Mill Health Campus

Spring Mill Health Campus provides a unique accommodation for the specific needs of assisted living, memory care, and skilled nursing residents. The upscale community celebrates each individual by promoting an independent lifestyle based on their terms. Seniors feel more comfortable and safe in a community they trust because meaningful relationships are built, and the staff genuinely provides excellent care.

Spring Mill’s residential lifestyle is designed to cultivate growth and security, ensuring residents feel comfortable in their new cozy, home-like environment. A list of essential services offered for assisted living and memory care options includes ADLs, medication management, and stimulating activities. Skilled nursing and rehabilitative residents can experience state-of-the-art technologies that boost their recovery period with specialized medical attention and services.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5 ▼ 1.0 Indiana average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5 ▼ 0.7 Indiana average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5 ▲ 0.5 Indiana average: 2.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5 ▼ 2.1 Indiana average: 4.1/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Indiana state averages

Total nursing care / resident Info This home is ranked 71st out of 275 homes in Indiana.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 40m per day
This facility Indiana avg (3h 32m per day)
vs Indiana avg
+4%

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 169
Avg. Length of Stay
76 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

80% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

12% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Voluntary non-profit community
Home revenue
$11.1M
Surplus of revenue
$136.9K
Voluntary non-profit community
Home revenue
$11.1M
Surplus of revenue
$136.9K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.0M
45.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.9M
Total costs $10.9M
Bed community size
169-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 25 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
36%
47% lower than Indiana average

Indiana average: 68%

Occupied beds
61 / 169
Average residents 70 per day

License Details

Facility TypeMixed Facility (nursing + Residential Care)
IssuanceJanuary 7, 2024
ExpirationJune 30, 2025
License Number24-010739-2
CMS Certification Number155764

Ownership & Operating Entity

Spring Mill Health Campus is legally operated by Major Hospital, and administrated by Lakeithia Webb.

Profit StatusPROFIT

Type Of Units

SNF (Skilled Nursing)
43 units
SNF/NF (Combined)
21 units
Residential
105 units
Total beds
169 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingMICHELLE ASHFORD
ContactRob Adlard

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Staffing & Medical

2 services
Skilled Nursing
24-Hour Staffing

Additional Services

1 service
Rehabilitation

Contact Information

Fax(219) 756-0745

Amenities & Lifestyle

16 amenities
Patio & Other Community Spaces
Restaurant Style Dining
Wi-Fi And Internet Connections
Private And Semi-Private Rooms
Scheduled Community Outings
Religious Services
Laundry Services
Private
In-Room Phones
Housekeeping Services
Beauty And Barber Shop
Library
Ice Cream Shop
Cable Television
Lifestyle And Wellness Activities
Transportation Available Upon Request
Specific Programs24-hour skilled nursing, Post-acute care, Respiratory services, On-site ancillary services, Restorative therapy, Psychological services, Behavioral management, Peritoneal Dialysis, Physical therapy services, Occupational therapy services, Speech therapy services
Religious ServicesYes

Dining & Nutrition

Food DescriptionResidents enjoy a variety of features, benefits and amenities, including three delicious meals each day.
Meals IncludedYes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Spring Mill Health Campus

Assisted Living Memory Care Nursing Home

Contact Spring Mill Health Campus

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Overview Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

23 total visits · Indiana avg: 19

Ranked 260th of 388 in Indiana

16 Inspections Indiana avg: 13 23% above Indiana avg
14 Complaint Visits Indiana avg: 8 75% above Indiana avg Ranked 301st of 367 7 formal complaints filed · avg: 5 Formal complaints can result in multiple visits
10 Visits with Citations Indiana avg: 7 43% above Indiana avg
62 Citations Total Indiana avg: 34 82% above Indiana avg Ranked 332nd of 385
13 Visits without Citations Indiana avg: 12 8% above Indiana avg

7 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 5 complaints

Latest inspection

Date July 1, 2025
Complaint Investigation

62 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 34 citations

106 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Indiana average: 36 deficiencies

Inspection Report Summary for Spring Mill Health Campus

The most recent inspection on April 1, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a mixed pattern, with several citations related to resident care issues such as medication management, infection control, and documentation, as well as some Life Safety Code deficiencies involving fire safety and emergency preparedness. Complaint investigations were mostly unsubstantiated, though some were substantiated with deficiencies cited, particularly around care planning, medication orders, and resident rights. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The overall trend suggests some improvement in compliance, with recent complaint investigations showing fewer deficiencies compared to earlier reports.

Health Inspection History

Inspections
Total health inspections 8

Indiana average 6


Last Health inspection on Jul 2025

Total health citations 48

Indiana average 25

Citations per inspection
6

Indiana average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

36 of 48 citations resulted from standard inspections; and 12 of 48 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Indiana average

Indiana average: 0.2


Serious Health citations More info 2
233% worse than Indiana average

Indiana average: 0.6

0 critical citations More info Indiana average: 0.2

2 serious citations More info Indiana average: 0.6

46 moderate citations More info Indiana average: 23.8

0 minor citations More info Indiana average: 0.4
Citations history (last 3 years)
Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Jul 01, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Feb 18, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Feb 18, 2025
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Sep 10, 2024
Corrected

Compare Assisted Living around Merrillville The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Filter by care type
Towne Centre Assisted Living LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Merrillville (Ross Township)274No-Private Rooms / Semi-Private Rooms1 77.4% -Rikki FordTowne Centre Assisted Living LlcCarmella Owens191154
Dyer Nursing and Rehabilitation Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Dyer211No-Private Rooms / Semi-Private Rooms14 57.3% A+Bradley MacklinMajor HospitalTencree Crawford3312119
Spring Mill Health Campus
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Merrillville169Yes 25 Private Rooms / Semi-Private Rooms2 36.1% A+Lakeithia WebbMajor HospitalMichelle Ashford237106
Belvedere Senior Housing
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Merrillville140Yes 10 Private Rooms / Semi-Private Rooms10 85.7% A+Stephanie WestphalBelvedere Slf LlcMichelle Hynek11730
Towne Centre
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Merrillville-Yes 16 Private Rooms / Semi-Private Rooms------000

Financial Assistance for
Assisted Living in Indiana

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+
General unemployed, low-income, Indiana resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
IN

Priority for veterans, rural residents.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Places of interest near Spring Mill Health Campus

Address 2.1 miles from city center Info Estimated distance in miles from Merrillville's city center to Spring Mill Health Campus's address, calculated via Google Maps. — 0.17 miles to nearest hospital (Methodist Hospitals Southlake Campus)

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 121
Employees 120
Contractors 1
Staff to resident ratio 1.78:1
1779312% better than Indiana average

Indiana average ratio: 0.00:1

Avg staff/day 38
Average shift 7 hours
9% worse than Indiana average

Indiana average: 7.7 hours

Total staff hours (quarter) 24,323
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 52
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.5 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0%

11 contractor hours this quarter

Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant520528,66591100%6.5
Licensed Practical Nurse170174,66191100%7.9
Registered Nurse130132,69691100%7.6
RN Director of Nursing6061,5376976%8
Speech Language Pathologist4041,2487279%7.7
Other Dietary Services Staff7071,1698897%5.6
Physical Therapy Aide5059287077%7.2
Medication Aide/Technician3038317380%7.9
Administrator1015126470%8
Respiratory Therapy Technician4045097077%6.8
Nurse Practitioner1014966268%8
Physical Therapy Assistant3034736571%7.3
Dietitian1014606268%7.4
Qualified Social Worker3031283741%3.3
Occupational Therapy Assistant0111144%2.8
52 Certified Nursing Assistant
% of Days 100%
17 Licensed Practical Nurse
% of Days 100%
13 Registered Nurse
% of Days 100%
6 RN Director of Nursing
% of Days 76%
4 Speech Language Pathologist
% of Days 79%
7 Other Dietary Services Staff
% of Days 97%
5 Physical Therapy Aide
% of Days 77%
3 Medication Aide/Technician
% of Days 80%
1 Administrator
% of Days 70%
4 Respiratory Therapy Technician
% of Days 77%
1 Nurse Practitioner
% of Days 68%
3 Physical Therapy Assistant
% of Days 71%
1 Dietitian
% of Days 68%
3 Qualified Social Worker
% of Days 41%
1 Occupational Therapy Assistant
% of Days 4%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 68
Medicare
26
38.2% of residents
Medicaid
16
23.5% of residents
Private pay or other
26
38.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.4
79% worse than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 29.9
75% worse than Indiana average

Indiana average: 17.1

Long-stay resident measures
Below average Indiana avg: 4.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 24.1%
100% worse than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 35.1%
145% worse than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 30.6%
25% worse than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.1%
132% worse than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
33% better than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.5%
56% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.9%
80% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.9%
20% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 23.7%
75% worse than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 76.2%
20% worse than Indiana average

Indiana average: 95.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.08
30% worse than Indiana average

Indiana average: 1.60

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.04
30% better than Indiana average

Indiana average: 1.48

Short-stay resident measures
Below average Indiana avg: 2.6 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 14.3%
83% worse than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.6%
19% worse than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 27.7%
65% worse than Indiana average

Indiana average: 79.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 29.7%
33% worse than Indiana average

Indiana average: 22.4%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 11.7%
11% worse than Indiana average

Indiana average: 10.5%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Indiana average

Indiana average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 57.1%
6% better than Indiana average

Indiana average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 42.4%
16% worse than Indiana average

Indiana average: 50.6%

Guides for Better Senior Living

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