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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Spring Mill Health Campus provides a unique accommodation for the specific needs of assisted living, memory care, and skilled nursing residents. The upscale community celebrates each individual by promoting an independent lifestyle based on their terms. Seniors feel more comfortable and safe in a community they trust because meaningful relationships are built, and the staff genuinely provides excellent care.
Spring Mill’s residential lifestyle is designed to cultivate growth and security, ensuring residents feel comfortable in their new cozy, home-like environment. A list of essential services offered for assisted living and memory care options includes ADLs, medication management, and stimulating activities. Skilled nursing and rehabilitative residents can experience state-of-the-art technologies that boost their recovery period with specialized medical attention and services.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 70th out of 287 homes in Indiana. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 20m per day | ▲ 3% State avg: 3h 14m per day · National avg: 3h 26m per day |
Lower than the Indiana average: 68.1%Spring Mill Health Campus is legally operated by Major Hospital, and administrated by Lakeithia Webb.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 106 | 36 | This facility has 194% more total deficiencies than a typical Indiana nursing home (106 vs. IN avg 36).↑ 194% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 26.5 | 9 | This facility has 194% more deficiencies per year than a typical Indiana nursing home (26.5 vs. IN avg 9).↑ 194% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 4.6 | 1.9 | This facility has 142% more deficiencies per inspection than a typical Indiana nursing home (4.6 vs. IN avg 1.9).↑ 142% worse |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 23 | 19 | This facility has 21% more total visits than a typical Indiana nursing home (23 vs. IN avg 19).↑ 21% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 10 | 7 | This facility has 43% more inspections with deficiencies than a typical Indiana nursing home (10 vs. IN avg 7).↑ 43% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 43% | 37% | This facility has 6 percentage points higher inspection deficiency rate than a typical Indiana nursing home (43% vs. IN avg 37%).↑ 6% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 16 | 13 | This facility has 23% more inspections than a typical Indiana nursing home (16 vs. IN avg 13).↑ 23% worse |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 5 | This facility has 40% more total complaints than a typical Indiana nursing home (7 vs. IN avg 5).↑ 40% worse |
|
Complaints per year
Average complaints per year since 2022.
| 1.8 | 1.3 | This facility has 38% more complaints per year than a typical Indiana nursing home (1.8 vs. IN avg 1.3).↑ 38% worse |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 14 | 8 | This facility has 75% more complaint visits than a typical Indiana nursing home (14 vs. IN avg 8).↑ 75% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 1, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a mixed pattern, with several citations related to resident care issues such as medication management, infection control, and documentation, as well as some Life Safety Code deficiencies involving fire safety and emergency preparedness. Complaint investigations were mostly unsubstantiated, though some were substantiated with deficiencies cited, particularly around care planning, medication orders, and resident rights. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The overall trend suggests some improvement in compliance, with recent complaint investigations showing fewer deficiencies compared to earlier reports.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsIndiana average 6
Last Health inspection on Jul 2025
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
36 of 48 citations resulted from standard inspections; and 12 of 48 resulted from complaint investigations.
100% better than Indiana averageIndiana average: 0.2
233% worse than Indiana averageIndiana average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
1632253% better than Indiana average
6% worse than Indiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
97 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 48 | 0 | 48 | 10,405 | 92 | 100% | 7.1 |
| Licensed Practical Nurse | 23 | 0 | 23 | 5,533 | 92 | 100% | 7.7 |
| Registered Nurse | 7 | 0 | 7 | 2,197 | 92 | 100% | 7.6 |
| Speech Language Pathologist | 3 | 0 | 3 | 1,495 | 75 | 82% | 7.8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,306 | 92 | 100% | 6.2 |
| Medication Aide/Technician | 5 | 0 | 5 | 1,034 | 77 | 84% | 7.3 |
| Physical Therapy Aide | 5 | 0 | 5 | 998 | 67 | 73% | 7.8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 522 | 67 | 73% | 7.8 |
| Administrator | 1 | 0 | 1 | 492 | 62 | 67% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 474 | 67 | 73% | 7 |
| RN Director of Nursing | 1 | 0 | 1 | 400 | 50 | 54% | 8 |
| Dietitian | 2 | 0 | 2 | 306 | 40 | 43% | 7.6 |
| Qualified Social Worker | 3 | 0 | 3 | 274 | 41 | 45% | 6.4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 56 | 10 | 11% | 5.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 33 | 9 | 10% | 3.7 |
| Medical Director | 0 | 1 | 1 | 8 | 2 | 2% | 4 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.4
79% worse than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.9
75% worse than Indiana averageIndiana average: 17.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
24.1%
100% worse than Indiana averageIndiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
35.1%
145% worse than Indiana averageIndiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.6%
25% worse than Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
10.1%
132% worse than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.8%
33% better than Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
2.5%
56% better than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
4.9%
80% better than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
9.9%
20% better than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
23.7%
75% worse than Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
76.2%
20% worse than Indiana averageIndiana average: 95.4%
Number of hospitalizations per 1,000 long-stay resident days.
2.08
30% worse than Indiana averageIndiana average: 1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.04
30% better than Indiana averageIndiana average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
14.3%
83% worse than Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
19% worse than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
27.7%
65% worse than Indiana averageIndiana average: 79.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.7%
33% worse than Indiana averageIndiana average: 22.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.7%
11% worse than Indiana averageIndiana average: 10.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Indiana averageIndiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
57.1%
6% better than Indiana averageIndiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
42.4%
16% worse than Indiana averageIndiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
80% of new residents, usually for short-term rehab.
12% of new residents, often for short stays.
8% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
68Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Spring Mill Health Campus based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #129 / 290Payroll — State benchmarkedThis home is ranked 129th out of 290 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pets Allowed
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
2.1 miles from city center
Estimated distance in miles from Merrillville's city center to Spring Mill Health Campus's address, calculated via Google Maps.
— 0.17 miles to nearest hospital (Methodist Hospitals Southlake Campus)
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Spring Mill Health Campus is located in Merrillville, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Michelle Ashford is the Director of Nursing at Spring Mill Health Campus.
The legal owner and operator of Spring Mill Health Campus is Major Hospital.
Spring Mill Health Campus has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IN state health department records, Spring Mill Health Campus's license number is 24-010739-2.
According to IN state health department records, Spring Mill Health Campus's license expires on June 30, 2025.
Spring Mill Health Campus's occupancy is 36%.
Lakeithia Webb is the administrator of Spring Mill Health Campus.
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