Spring Mill Health Campus

Nursing Home, Assisted Living, Memory Care & Nursing Care · Merrillville, IN

CMS overall rating

101 W 87Th Ave, Merrillville, IN 46410 View map

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Spring Mill Health Campus accepts Medicare, Medicaid, and private pay.

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Spring Mill Health Campus accepts Medicare, Medicaid, and private pay.

Overview of Spring Mill Health Campus

Spring Mill Health Campus provides a unique accommodation for the specific needs of assisted living, memory care, and skilled nursing residents. The upscale community celebrates each individual by promoting an independent lifestyle based on their terms. Seniors feel more comfortable and safe in a community they trust because meaningful relationships are built, and the staff genuinely provides excellent care.

Spring Mill’s residential lifestyle is designed to cultivate growth and security, ensuring residents feel comfortable in their new cozy, home-like environment. A list of essential services offered for assisted living and memory care options includes ADLs, medication management, and stimulating activities. Skilled nursing and rehabilitative residents can experience state-of-the-art technologies that boost their recovery period with specialized medical attention and services.

Facility Direct Line (219) 756-0744 admissions@springmillhc.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 40m per day

vs avg

2 of 6 metrics below state avg

Standout metric LPN / LVN is +61% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	33m per day	▼ 16% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 14m per day	▲ 61% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 23m per day	▲ 5% State avg: 2h 16m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 30m per day	▲ 8% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	6m per day	▲ 48% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	20m per day	▼ 26% State avg: 27m per day · National avg: 29m per day

Capacity and availability

76 days

169-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 25 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

36%

Lower than the Indiana average: 68.1%

Occupied beds

61 / 169

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part

StatusActive

IssuanceJuly 1, 2024

ExpirationJune 30, 2026 Expires in 2 days

License Number24-010739-2

CMS Certification Number155764

Spring Mill Health Campus is legally operated by Major Hospital, and administered by Lakeithia Webb.

Profit StatusGovernment

Medicare (SNF)

43 units

SNF/NF (Combined)

21 units

Residential

105 units

Total beds

169 units

Staffing

Key information about the people who lead and staff this community.

Director of NursingMichelle Ashford

ContactRob Adlard

Rehabilitation Services

Short-Term Rehab

24-Hour Staffing

Fax(219) 756-0745

Patio & Other Community Spaces

Restaurant Style Dining

Wi-Fi And Internet Connections

Private And Semi-Private Rooms

Scheduled Community Outings

Religious Services

Laundry Services

Private

In-Room Phones

Housekeeping Services

Beauty And Barber Shop

Library

Ice Cream Shop

Cable Television

Lifestyle And Wellness Activities

Transportation Available Upon Request

Religious Services

Since 2022 · 4 years of data 106 deficiencies 7 complaints 23 inspections

Inspection Score

14 points below the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection July 1, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	106	36	This facility has 194% more total deficiencies than a typical Indiana assisted living residence (106 vs. IN avg 36).↑ 194% worse Rank #351 / 386 Total deficiencies — State benchmarked This home is ranked 351st out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2022.	26.5	9	This facility has 194% more deficiencies per year than a typical Indiana assisted living residence (26.5 vs. IN avg 9).↑ 194% worse
Deficiencies per inspection Average deficiencies per inspection.	4.6	1.9	This facility has 142% more deficiencies per inspection than a typical Indiana assisted living residence (4.6 vs. IN avg 1.9).↑ 142% worse Rank #294 / 386 Deficiencies per inspection — State benchmarked This home is ranked 294th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	23	19	This facility has 21% more total visits than a typical Indiana assisted living residence (23 vs. IN avg 19).↑ 21% worse
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	10	7	This facility has 43% more inspections with deficiencies than a typical Indiana assisted living residence (10 vs. IN avg 7).↑ 43% worse
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	43%	37%	This facility has 6 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (43% vs. IN avg 37%).↑ 6% worse
Inspections Routine, scheduled inspections conducted by state regulators.	16	13	This facility has 23% more inspections than a typical Indiana assisted living residence (16 vs. IN avg 13).↑ 23% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	7	5	This facility has 40% more total complaints than a typical Indiana assisted living residence (7 vs. IN avg 5).↑ 40% worse Rank #266 / 352 Total complaints — State benchmarked This home is ranked 266th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	1.8	1.3	This facility has 38% more complaints per year than a typical Indiana assisted living residence (1.8 vs. IN avg 1.3).↑ 38% worse
Complaint visits On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.	14	8	This facility has 75% more complaint visits than a typical Indiana assisted living residence (14 vs. IN avg 8).↑ 75% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on July 1, 2025, cited one deficiency for failure to document indications for PRN medications in hospice residents.
The September 10, 2024 survey found 16 deficiencies including failures in resident isolation preferences, wound care, medication storage, and environment cleanliness.
Complaint investigations from February to April 2025 showed mixed results with two deficiencies for admission agreements and blood sugar monitoring, but no deficiencies in other complaint reviews.

Show Inspection Reports

Inspections since 2022

Total health inspections 8

State average N/A

Last Health inspection on Jul 2025

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

36 of 48 citations resulted from standard inspections; and 12 of 48 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

2 serious citations State average: N/A

46 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 4 years)

Pharmacy moderate citation Jul 01, 2025

Corrected

Pharmacy moderate citation Feb 18, 2025

Corrected

Resident Rights moderate citation Feb 18, 2025

Corrected

Environmental moderate citation Sep 10, 2024

Corrected

Total staff 111

Employees 108

Contractors 3

Staff to resident ratio 1.63 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 39

Average shift 7.2 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 26,012

Nursing staff breakdown

7.6 hours

7.7 hours

7.1 hours

Contractor staffing

97 contractor hours this quarter

Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	48	0	48	10,405	92	100%	7.1
Licensed Practical Nurse	23	0	23	5,533	92	100%	7.7
Registered Nurse	7	0	7	2,197	92	100%	7.6
Speech Language Pathologist	3	0	3	1,495	75	82%	7.8
Other Dietary Services Staff	4	0	4	1,306	92	100%	6.2
Medication Aide/Technician	5	0	5	1,034	77	84%	7.3
Physical Therapy Aide	5	0	5	998	67	73%	7.8
Physical Therapy Assistant	2	0	2	522	67	73%	7.8
Administrator	1	0	1	492	62	67%	7.9
Nurse Practitioner	1	0	1	480	60	65%	8
Respiratory Therapy Technician	3	0	3	474	67	73%	7
RN Director of Nursing	1	0	1	400	50	54%	8
Dietitian	2	0	2	306	40	43%	7.6
Qualified Social Worker	3	0	3	274	41	45%	6.4
Occupational Therapy Aide	0	1	1	56	10	11%	5.6
Occupational Therapy Assistant	0	1	1	33	9	10%	3.7
Medical Director	0	1	1	8	2	2%	4

48 Certified Nursing Assistant

% of Days 100%

23 Licensed Practical Nurse

% of Days 100%

7 Registered Nurse

% of Days 100%

3 Speech Language Pathologist

% of Days 82%

4 Other Dietary Services Staff

% of Days 100%

5 Medication Aide/Technician

% of Days 84%

5 Physical Therapy Aide

% of Days 73%

2 Physical Therapy Assistant

% of Days 73%

1 Administrator

% of Days 67%

1 Nurse Practitioner

% of Days 65%

3 Respiratory Therapy Technician

% of Days 73%

1 RN Director of Nursing

% of Days 54%

2 Dietitian

% of Days 43%

3 Qualified Social Worker

% of Days 45%

1 Occupational Therapy Aide

% of Days 11%

1 Occupational Therapy Assistant

% of Days 10%

1 Medical Director

% of Days 2%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 14.4

79% worse than State average

State average: 8.0

Functional decline score 29.9

75% worse than State average

State average: 17.1

Long-stay resident measures

Below average State avg: 4.1

Need for Help with Daily Activities Increased 24.1%

100% worse than State average

State average: 12.0%

Walking Ability Worsened 35.1%

145% worse than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 30.6%

25% worse than State average

State average: 24.6%

Falls with Major Injury 0.0%

100% better than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers 10.1%

132% worse than State average

State average: 4.4%

Urinary Tract Infection 0.8%

33% better than State average

State average: 1.2%

Lost Too Much Weight 2.5%

56% better than State average

State average: 5.7%

Depressive Symptoms 4.9%

80% better than State average

State average: 24.1%

Antipsychotic Use 9.9%

20% better than State average

State average: 12.4%

Pneumococcal Vaccine 23.7%

75% worse than State average

State average: 93.7%

Influenza Vaccine 76.2%

20% worse than State average

State average: 95.4%

Hospitalizations per 1,000 days 2.08

30% worse than State average

State average: 1.60

ED visits per 1,000 days 1.04

30% better than State average

State average: 1.48

Short-stay resident measures

Below average State avg: 2.9

Pneumococcal Vaccine 14.3%

83% worse than State average

State average: 81.7%

Antipsychotic medication increase 1.6%

19% worse than State average

State average: 1.4%

Influenza Vaccine 27.7%

65% worse than State average

State average: 79.0%

Re-hospitalized after SNF stay 29.7%

33% worse than State average

State average: 22.4%

Emergency department visits 11.7%

11% worse than State average

State average: 10.5%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 57.1%

6% better than State average

State average: 53.7%

Successful return to home or community 42.4%

16% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

80% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

12% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 1 years

Total residents 68

Medicare

38.2% of residents

Medicaid

23.5% of residents

Private pay or other

38.2% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Spring Mill Health Campus from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 49.6% ↓ 6.9pp vs 2022

Net Patient Income $118.1K ↓ ~$456.4K vs 2022

Payroll Costs $5.6M ↑ ~$504.1K vs 2022

Operating Margin 1.2% ↓ 4.5pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	77.6%	67.5%	68.2%	74.4%	67.8%	68.5%	64.4%	61.2%	59.5%	57.6%	79.1%	56.6%	49.6%
Beds	129	163	158	158	158	158	158	158	158	158	158	169	169
Net Income	$770,902	$617,846	$221,837	$643,654	$82,741	-$3,573,530	-$142,763	-$897,280	-$354,240	-$1,242,990	-$1,648,750	$701,892	$136,872
Gross Revenue	$10,155,631	$11,953,783	$12,719,870	$13,135,615	$15,162,157	$14,192,188	$9,666,577	$13,264,770	$13,955,830	$11,475,990	$11,545,062	$11,428,879	$11,050,868
Operating Expenses	$8,088,676	$8,969,817	$9,904,092	$9,420,039	$11,403,380	$14,267,030	$7,444,352	$11,285,895	$10,916,789	$10,836,327	$9,219,120	$9,433,295	$9,636,720
Net Patient Income	$767,404	$634,155	$217,761	$639,612	$79,039	-$3,578,702	-$164,315	-$938,244	-$594,365	-$1,723,668	-$1,662,429	$574,541	$118,122
Net Patient Revenue	$8,856,080	$9,603,972	$10,121,853	$10,059,651	$11,482,419	$10,688,328	$7,280,037	$10,347,651	$10,322,424	$9,112,659	$7,556,691	$10,007,836	$9,754,842
Payroll Costs	$3,914,439	$4,497,714	$4,902,049	$4,547,078	$5,426,321	$5,026,909	$3,387,566	$5,046,619	$4,970,630	$5,093,659	$4,579,012	$5,131,158	$5,635,284
Operating Margin %	8.7%	6.6%	2.2%	6.4%	0.7%	-33.5%	-2.3%	-9.1%	-5.8%	-18.9%	-22.0%	5.7%	1.2%
Medicare %	29.4%	29.7%	23.4%	23.9%	22.7%	21.3%	24.0%	25.4%	26.1%	18.1%	16.4%	20.3%	21.1%
Medicaid %	0.0%	0.0%	6.0%	7.1%	6.9%	6.1%	8.4%	9.9%	8.1%	6.7%	6.0%	19.3%	24.9%
Private %	70.6%	70.3%	70.6%	69.0%	70.3%	72.6%	67.7%	64.7%	65.9%	75.2%	77.7%	60.4%	54.0%
Net Patient Revenue/Day	$242	$238	$253	$256	$271	$270	$291	$293	$301	$273	$166	$296	$319
Cost/Day	$221	$223	$248	$240	$269	$360	$298	$320	$318	$325	$202	$279	$315
Avg Length of Stay	38.1 days	46.2 days	44.7 days	41.2 days	48.9 days	46.1 days	45.4 days	36.9 days	32.5 days	44.3 days	58.1 days	56.8 days	76.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$9.8M

Net patient income

$118.1K

Government Operated by a subsidized facility district.

Net patient revenue

$9.8M

Net patient income

$118.1K

Other income

$18.8K

Payroll costs

$5.6M 57.8% of net patient revenue

Other operating costs

$4.0M

Total costs

$9.6M

What does this home offer?

Pets Allowed

Housing Options: Private Rooms / Semi-Private Rooms

Building Type: Two-story

Transportation Services

Fitness and Recreation

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (80% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 80%

Private pay 12%

Medicaid 8%

Coverage residents most often leave under.

Medicare 58%

Private pay 27%

Medicaid 15%

1.1 miles from city center Estimated distance in miles from Merrillville's city center to Spring Mill Health Campus's address, calculated via Google Maps. — 0.17 miles to nearest hospital (Methodist Hospitals Southlake Campus)

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


Spring Mill Health Campus	NH AL MC NC	Merrillville	-	169	A+	25	Private Rooms / Semi-Private Rooms
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Nursing Home Explorer

Who is the Director of Nursing at Spring Mill Health Campus?

Michelle Ashford is the Director of Nursing at Spring Mill Health Campus.

Who is the owner of Spring Mill Health Campus?

Spring Mill Health Campus is legally operated by Major Hospital, and administered by Lakeithia Webb.

Is Spring Mill Health Campus in a walkable area?

Spring Mill Health Campus has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Spring Mill Health Campus?

According to IN state health department records, Spring Mill Health Campus's license number is 24-010739-2.

When does Spring Mill Health Campus's license expire?

According to IN state health department records, Spring Mill Health Campus's license expires on June 30, 2026.

What is the occupancy rate at Spring Mill Health Campus?

Spring Mill Health Campus's occupancy is 36%.

Is Spring Mill Health Campus a government-operated facility?

Spring Mill Health Campus is a government-operated nursing facility in IN.

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Spring Mill Health Campus

Overview of Spring Mill Health Campus

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Contact Spring Mill Health Campus

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

48 Certified Nursing Assistant

23 Licensed Practical Nurse

7 Registered Nurse

3 Speech Language Pathologist

4 Other Dietary Services Staff

5 Medication Aide/Technician

5 Physical Therapy Aide

2 Physical Therapy Assistant

1 Administrator

1 Nurse Practitioner

3 Respiratory Therapy Technician

1 RN Director of Nursing

2 Dietitian

3 Qualified Social Worker

1 Occupational Therapy Aide

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Spring Mill Health Campus

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