Inspection Reports for
Truewood by Merrill, Oceanside
3500 Lake Blvd, Oceanside, CA 92056, United States, CA, 92056
Back to Facility ProfileDeficiencies (last 2 years)
Deficiencies (over 2 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
75% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Occupancy
Latest occupancy rate
66% occupied
Based on a December 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 115
Capacity: 175
Deficiencies: 0
Date: Dec 15, 2025
Visit Reason
An unannounced complaint investigation was conducted regarding an allegation that the licensee did not maintain the facility in good repair, specifically concerning mold presence in a resident's apartment.
Complaint Details
The complaint alleged mold presence due to a water leak in Resident 1's apartment. Resident 1 was relocated after mold testing, and the carpet was replaced and foundation sanitized. The investigation found no substantiation of mold or water damage.
Findings
The investigation included interviews, records review, and a facility tour. Mold testing by both staff and a professional company found no evidence of mold contamination or water damage. The allegation was deemed unsubstantiated based on the preponderance of evidence.
Report Facts
Capacity: 175
Census: 115
Complaint Control Number: 08-AS-20250805120350
Inspection Duration: 145
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rebecca A Borunda | Licensing Program Analyst | Conducted the complaint investigation and inspection |
| Karie Winchester | Activities Director | Met with the evaluator and provided information during the visit |
| Jill McDonald | Executive Director | Arrived during the visit and participated in the exit interview |
Inspection Report
Complaint Investigation
Census: 115
Capacity: 175
Deficiencies: 1
Date: Dec 15, 2025
Visit Reason
An unannounced complaint investigation was conducted following allegations that staff handled residents in a rough manner and yelled at residents.
Complaint Details
The complaint investigation was substantiated for rough handling by staff, specifically an incident in July 2025 involving Staff 1 and Resident 1. Staff 1 was placed on disciplinary leave, received a written warning, and retraining. The allegation that staff yelled at a resident was unsubstantiated.
Findings
The investigation substantiated that a staff member physically forced a resident into a seated position during a behavioral episode, resulting in a cited deficiency. Another allegation that staff yelled at a resident was unsubstantiated based on interviews and observations.
Deficiencies (1)
Failure to accord dignity in personal relationships as staff physically forced a resident to sit down, posing a personal rights risk to all residents.
Report Facts
Capacity: 175
Census: 115
Deficiencies cited: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rebecca A Borunda | Licensing Program Analyst | Conducted the complaint investigation |
| Jill McDonald | Executive Director | Participated in exit interviews and acknowledged report receipt |
| Karie Winchester | Activities Director | Met with Licensing Program Analyst during investigation |
| Ferlina McBride | Administrator | Facility administrator mentioned in report header |
| Sabel Martinez | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 115
Capacity: 175
Deficiencies: 0
Date: Dec 15, 2025
Visit Reason
An unannounced complaint investigation was conducted regarding an allegation that the licensee did not maintain the facility in good repair, specifically concerning mold presence in a resident's apartment.
Complaint Details
The complaint alleged mold presence in Resident 1's apartment due to a water leak. Resident 1 was relocated after mold testing, and the carpet was replaced and foundation sanitized. The investigation found no mold contamination or water damage, and the complaint was unsubstantiated.
Findings
The investigation included interviews, records review, and a facility tour. Mold testing by both staff and a professional company found no evidence of mold contamination or water damage. The allegation was deemed unsubstantiated based on the preponderance of evidence.
Report Facts
Capacity: 175
Census: 115
Complaint received date: Aug 5, 2025
Inspection visit date: Dec 15, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rebecca A Borunda | Licensing Program Analyst | Conducted the complaint investigation and inspection |
| Karie Winchester | Activities Director | Met with Licensing Program Analyst during the visit |
| Jill McDonald | Executive Director | Present during the visit and participated in exit interview |
Inspection Report
Complaint Investigation
Census: 115
Capacity: 175
Deficiencies: 1
Date: Dec 15, 2025
Visit Reason
An unannounced complaint investigation was conducted following allegations that staff handled residents in a rough manner and yelled at a resident.
Complaint Details
The complaint investigation was substantiated for the allegation that staff handled residents roughly, specifically that Staff 1 physically forced Resident 1 into a seated position during a behavioral episode. Staff 1 was placed on disciplinary leave, received a written warning, and retraining. The allegation that staff yelled at a resident was unsubstantiated.
Findings
The allegation that staff handled a resident roughly was substantiated based on interviews and records, resulting in a cited deficiency and corrective actions including retraining and a written warning for the staff involved. The allegation that staff yelled at a resident was unsubstantiated after interviews with residents and staff.
Deficiencies (1)
Failure to accord dignity in personal relationships as staff physically forced a resident to sit down, posing a potential personal rights risk to all residents.
Report Facts
Capacity: 175
Census: 115
Deficiency count: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rebecca A Borunda | Licensing Program Analyst | Conducted the complaint investigation |
| Ferlina McBride | Administrator | Facility administrator named in the report |
| Jill McDonald | Executive Director | Participated in exit interviews and received report |
| Karie Winchester | Activities Director | Met with Licensing Program Analyst during the visit |
| Sabel Martinez | Supervisor | Supervisor overseeing the investigation |
Inspection Report
Annual Inspection
Census: 117
Capacity: 175
Deficiencies: 0
Date: Nov 17, 2025
Visit Reason
The inspection was an unannounced Required 1-Year visit to evaluate the facility's compliance with licensing requirements.
Findings
During the visit, the Licensing Program Analyst toured the facility, reviewed records, and observed residents. Due to time constraints, the annual inspection was not completed and a return visit is needed. No deficiencies were cited on the date of the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ferlina McBride | Administrator/Director | Named as facility administrator/director. |
| Karie Winchester | Activities Director | Met with Licensing Program Analyst during the visit. |
| Jill McDonald | Executive Director | Arrived during the visit and participated in exit interview. |
| Rebecca A Borunda | Licensing Program Analyst | Conducted the unannounced Required 1-Year visit. |
| Sabel Martinez | Licensing Program Manager | Named as Licensing Program Manager. |
Inspection Report
Annual Inspection
Census: 117
Capacity: 175
Deficiencies: 0
Date: Nov 17, 2025
Visit Reason
The inspection was an unannounced required 1-year visit to evaluate the facility's compliance with licensing requirements.
Findings
No deficiencies were cited during this visit. The annual inspection could not be completed due to time constraints, and a return visit is needed to complete the inspection.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Karie Winchester | Activities Director | Met with during the inspection and explained the purpose of the visit. |
| Jill McDonald | Executive Director | Arrived during the visit and participated in the exit interview. |
| Rebecca A Borunda | Licensing Program Analyst | Conducted the unannounced required 1-year visit. |
| Sabel Martinez | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Census: 118
Capacity: 175
Deficiencies: 0
Date: Nov 13, 2025
Visit Reason
An unannounced case management visit was conducted by Licensing Program Analyst Rebecca Borunda to provide guidance regarding appeal rights, process, timelines, and civil penalties payment.
Findings
No deficiencies were cited during the visit. An exit interview was conducted with the Chief Information Officer Jane Owens, who acknowledged receipt of the report and appeal rights information.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jane Owens | Chief Information Officer | Met during the visit and received guidance regarding appeal rights and civil penalties. |
| Rebecca Borunda | Licensing Program Analyst | Conducted the unannounced case management visit. |
Inspection Report
Census: 118
Capacity: 175
Deficiencies: 0
Date: Nov 13, 2025
Visit Reason
An unannounced case management visit was conducted by Licensing Program Analyst Rebecca Borunda to provide guidance regarding appeal rights, process, timelines, and civil penalties payment.
Findings
No deficiencies were cited during this visit. An exit interview was conducted with the Chief Information Officer Jane Owens, who acknowledged receipt of the report and appeal rights.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jane Owens | Chief Information Officer | Met with during the visit and involved in guidance regarding appeal rights and civil penalties. |
| Rebecca Borunda | Licensing Program Analyst | Conducted the unannounced case management visit. |
| Ferlina McBride | Administrator/Director | Named as facility administrator/director. |
Inspection Report
Census: 119
Capacity: 175
Deficiencies: 0
Date: Oct 20, 2025
Visit Reason
The visit was an unannounced case management inspection conducted in response to a self-reported incident involving a resident and staff member.
Findings
No deficiencies were cited during the inspection. The Licensing Program Analyst conducted a health and safety check, observed residents, and reviewed facility records.
Report Facts
Capacity: 175
Census: 119
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jill McDonald | Executive Director | Met with Licensing Program Analyst during the inspection and participated in exit interview |
| Rebecca A Borunda | Licensing Program Analyst | Conducted the unannounced case management visit |
| Sabel Martinez | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 119
Capacity: 175
Deficiencies: 0
Date: Oct 20, 2025
Visit Reason
An unannounced case management visit was conducted regarding a self-reported incident involving a resident and staff member.
Complaint Details
The visit was triggered by a self-reported incident that occurred between Resident 1 and Staff 1, reported on 2025-10-17.
Findings
During the visit, a health and safety check was conducted, residents were observed, and facility records were reviewed. No deficiencies were cited on the date of the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jill McDonald | Executive Director | Met with during the inspection and involved in the incident report. |
| Rebecca A Borunda | Licensing Program Analyst | Conducted the unannounced case management visit. |
Inspection Report
Complaint Investigation
Census: 113
Capacity: 175
Deficiencies: 0
Date: Jun 10, 2025
Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that staff did not mitigate the rodent infestation at the facility.
Complaint Details
The complaint alleged that staff did not mitigate the rodent infestation. The investigation included interviews, record reviews, and facility tours. The allegation was found unsubstantiated based on the evidence.
Findings
The investigation found that rodent activity was present but the facility was following pest control recommendations and had taken measures to mitigate the issue. No evidence of ongoing rodent activity was observed during the visit, and the allegation was deemed unsubstantiated.
Report Facts
Capacity: 175
Census: 113
Pest control service frequency: 2
Pest control service frequency recommendation: 1
Dates of rodent activity observations: Rodent activity observed on 4/21/2025, 5/19/2025, 5/27/2025, and 6/2/2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Rebecca A Borunda | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Jill McDonald | Executive Director | Met with the Licensing Program Analyst during the investigation and participated in the exit interview |
Inspection Report
Original Licensing
Census: 86
Capacity: 175
Deficiencies: 0
Date: Oct 25, 2024
Visit Reason
The visit was a pre-licensing inspection to ensure the facility's compliance with California Code of Regulations, Title 22, Division 6, prior to licensing approval.
Findings
The facility was found to be clean, safe, and in good repair with no deficiencies noted. All inspected areas including resident apartments, common areas, and safety equipment were compliant with regulations.
Report Facts
Licensed capacity: 175
Current census: 86
Non-ambulatory capacity: 127
Bedridden capacity: 48
Hospice waiver capacity: 50
Water temperature range: 105-120
Food supply: 7
Food supply: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ferlina McBride | Executive Director | Applicant met by Licensing Program Analyst and participated in inspection |
| Rebecca A Ruiz | Licensing Program Analyst | Conducted the pre-licensing inspection |
| Jennifer Lott | Licensing Program Manager | Named as Licensing Program Manager on report |
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