Twin Ports Health Services

Nursing Home
Overview of Twin Ports Health Services
Twin Ports Wellness & Aesthetics is located in Superior, WI. It offers chiropractic care and various aesthetic services. The facility aims to help individuals achieve better health through non-invasive treatments.
(715) 392-5144

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Wisconsin average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Wisconsin average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Wisconsin average: 3.6/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Wisconsin average: 3.1/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 38m per day

This home provides 15% less nursing time per resident than the state average.

Wisconsin average: 4h 17m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 90

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Wisconsin average
Occupancy rate 80.3%
Residents per day (avg) 77
Occupancy rate
80.3%
Residents per day (avg)
77

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

51% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

13% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

36% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Finances and operations

Proprietary home
Corporation
Home revenue
$9.7M
Profit
$344.5K
Proprietary home Corporation
Home revenue
$9,713,100.00
Profit
$344,494.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.2M
43% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.2M
Total costs $9.4M
Bed community size
90-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Facility Type
Skilled Care

Additional licensing details

CMS Certification Number: 525370
Certification type: Title 18 SNF Title 19 NF
County: DOUGLAS

Ownership & operating entity

Twin Ports Health Services is administrated by VIANA JOHNSON.

Owner name: NSH SUPERIOR LLC
Profit status: LIMITED LIABILITY COMPANY

Contact Information

Fax: (715) 392-1406

Programs & Activities

Specific Programs
Aesthetics, Chiropractic Care, Cold Laser Therapy, DOT Exams, Hormone Therapy (BHRT), Neuropathy Relief, Spinal Decompression, Weight Loss, Wellness Care
Operating Hours
Monday: 8:30 AM - 5:00 PM, Tuesday: 1:00 PM - 5:00 PM, Wednesday: 8:30 AM - 5:00 PM, Thursday: 8:30 AM - 5:00 PM, Friday: Closed, Saturday & Sunday: Closed

Compare Nursing Homes around Wisconsin

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
American Lutheran Home-Mondovi
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 54755
35
No
DUHR, AMY
53.5%
$2,677,272.00
$1,238,551.00
46.3%
19.40
5/5
4.2152
4/5
5/5
4/5
1
6
-
-24%
-1%
-24%
Twin Ports Health Services
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 54880
90
No
-
80.3%
$9,578,603.00
$4,176,253.00
43.6%
76.50
4/5
3.6394
4/5
4/5
4/5
-
7
-
+24%
-15%
+15%
Alden Meadow Park Health Care Center, Inc
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53525
94
No
MICHALSEN, PAUL
69.0%
$7,956,437.00
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2/5
3.0135
3/5
1/5
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-
16
-
+11%
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-1%
Alden Estates of Jefferson
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53549
120
No
BODALSKI, GERARD
96.5%
$15,621,800.00
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40.4%
108.40
1/5
3.0768
1/5
1/5
3/5
3
53
9
+81%
-28%
+38%
Allis Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

WI 53214
152
No
LEXINGTON HEALTHCARE LLC
64.5%
$11,839,719.00
$6,679,960.00
56.4%
82.50
1/5
2.7526
1/5
1/5
3/5
4
66
9
-70%
-36%
-8%

Places of interest near Twin Ports Health Services

Address 0.0 miles from city center

Address SUPERIOR, WI 54880

Calculate Travel Distance to Twin Ports Health Services

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

128
Total Staff
111
Employees
17
Contractors
29,674
Total Hours (Quarter)
45
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse218.2 No
Licensed Practical Nurse118.4 No
Certified Nursing Assistant577.2 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
95 staff
7.6hs shift avg
Physicians & Practitioners
3 staff
8hs shift avg
Therapy Services
18 staff
4.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
6.2hs shift avg
Dietary Services
7 staff
6.7hs shift avg
Other Services
2 staff
6.9hs shift avg
Contractor Analysis
5.6%
of total hours from contractors
1,666 contractor hours this quarter
Occupational Therapy Assistant: 1 Physical Therapy Assistant: 6 Speech Language Pathologist: 2 Respiratory Therapy Technician: 4 Physical Therapy Aide: 2 Qualified Social Worker: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5705713,85291100%7.2
Registered Nurse210216,45891100%8.2
Licensed Practical Nurse110112,62691100%8.4
Dietitian7071,64191100%6.7
Clinical Nurse Specialist2021,0026774%8
Speech Language Pathologist0225466571%7
Administrator1015126470%8
Nurse Practitioner1015126470%8
Nurse Aide in Training6064874246%7.2
Physical Therapy Aide0224536673%6.5
Mental Health Service Worker1014335965%7.3
Dental Services Staff1013365358%6.3
Qualified Social Worker0222654347%6.2
Respiratory Therapy Technician0442035055%3.7
Occupational Therapy Aide3031512932%4.9
Physical Therapy Assistant0661445662%1.9
Occupational Therapy Assistant011552629%2.1

Health Inspection History

Inspections
Total health inspections 3

Wisconsin average 6


Last Health inspection on Jul 2025

Total health citations 7
Citations per inspection
2.33

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

6 of 7 citations resulted from standard inspections; and 1 of 7 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Wisconsin average

Wisconsin average: 0.9


Serious Health citations More info 0
100% better than Wisconsin average

Wisconsin average: 1.2

0 critical citations More info Wisconsin average: 0.9

0 serious citations More info Wisconsin average: 1.2

7 moderate citations More info Wisconsin average: 24.7

0 minor citations More info Wisconsin average: 0.6
Citations history (last 3 years)
Quality of Care moderate citation Jul 18, 2025
Corrected

Nutrition moderate citation Sep 25, 2024
Corrected

Care Planning moderate citation Sep 25, 2024
Corrected

Resident Rights moderate citation Sep 25, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: North Shore Healthcare
Resident Census by Payment Source
78 Total Residents
Medicare 5 (6.4%)
Medicaid 57 (73.1%)
Private Pay/Other 16 (20.5%)
Specialized Care Beds
24 Total Specialty Beds
26.7% of Bed Capacity
24
Alzheimer's / Dementia Beds
26.7%
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.8
35% better than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.0
23% better than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 7.0%
60% better than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.6%
18% better than Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.4%
In line with Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.2%
In line with Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.0%
45% better than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.5%
20% better than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.1%
58% better than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.8%
85% better than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 26.2%
63% worse than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Wisconsin average

Wisconsin average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
12% better than Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
17% better than Wisconsin average

Wisconsin average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.0%
19% better than Wisconsin average

Wisconsin average: 82.2%

Guides for Better Senior Living

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Financial Aid for Wisconsin Seniors

Get financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled, Wisconsin resident, Medicaid-eligible, long-term care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; rural/urban balance.

Wisconsin Caregiver Support Program

WI NFCSP Respite

Caregiver of someone 60+ (or with dementia), Wisconsin resident.

No strict limit; prioritizes low-income.

Not applicable.

High rural demand; ADRC coordination.

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+), WI resident, Medicaid-eligible, NFLOC.

~$2,829/month; QIT optional.

$2,000 (individual), $3,000 (couple).

Flexible budget; serves ~20,000; participant hires caregivers.

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+, WI resident, US citizen/qualified immigrant, not on full Medicaid.

~$24,980-$34,980/year (Level 1-2B, individual); varies by level.

None.

Four benefit levels; serves ~50,000 annually.

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled, WI resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized, WI resident, low-income household.

~$3,970/month (185% FPL).

Not assessed.

Covers gas, electric, wood; crisis aid available.

Senior Community Service Employment Program (SCSEP)

Wisconsin SCSEP

Age 55+, unemployed, low-income, WI resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; Goodwill/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, WI resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High rural veteran use; supports care costs.

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+, WI resident, homeowner, live in home 6+ months/year.

~$24,980/year (household).

Home equity < $500,000; limited other assets.

Saves ~$500-$1,500/year; interest ~2%-3%.

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+, WI resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$45/season); serves ~15,000 annually.

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