Show Inspection Reports
Total Health inspections
3
Near State average
State average:
N/A
Last Health inspection on Aug 2024
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
United Helpers Canton Nursing Home
United Helpers Canton Nursing Home
United Helpers Canton Nursing Home is an Assisted Living Home in New York
United Helpers Canton Nursing… is an Assisted Living Home in New York
United Helpers Canton Nursing Home provides specialized medical, physical, and emotional support to the community. With over 120 years of experience, it is committed to delivering quality care. The facility offers a range of services including rehabilitation and skilled nursing.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
96
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.5%
Residents per day (avg)
93
Occupancy rate
90.5%
Residents per day (avg)
93
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
72% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
20% of new residents, often for short stays.
Typical stay
7 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
6 years
Finances and operations
Voluntary non-profit home
Other
Home revenue
$15.2M
Operating deficit
-$1.3M
Voluntary non-profit home
Other
Home revenue
$15,184,275.00
Operating deficit
$-1,272,810.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.5M
96-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
License Status
ActiveFacility Type
Nursing Home
Additional licensing details
License number:
4420301N
CMS Certification Number:
335566
County:
St. Lawrence
Ownership & operating entity
Owner name:
United Helpers Canton Nursing Home, Inc (Not for Profit)
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab
Amenities & Lifestyle
Programs & Activities
Specific Programs
Independent Senior Living, Rehabilitation, Senior Services & Housing Options, Home care, Affordable Community Housing, Skilled Nursing, Behavioral Health & Life Skills, Behavioral Health Services, Life Skills – For People with Developmental Disabilities
Operating Hours
Monday - Friday 8:00 AM - 4:30 PM, Saturday and Sunday - Office CLOSED
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
0 inspections
73 complaints
76 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
13 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
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The information below is reported by the New York State Department of Health.
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United Helpers Canton Nursing Home
SNF
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AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 13617
96
No
-
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90.5%
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40.6%
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Places of interest near United Helpers Canton Nursing Home
0.0 miles from city center
Canton, NY 13617
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
100
Total Staff
99
Employees
1
Contractors
32,403
Total Hours (Quarter)
43
Avg Staff/Day
8.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 16 | 8.5 | Yes |
| Licensed Practical Nurse | 17 | 8.4 | No |
| Certified Nursing Assistant | 47 | 8.4 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
82 staff
8.4hs shift avg
Physicians & Practitioners ⓘ
3 staff
8hs shift avg
Therapy Services ⓘ
7 staff
7.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
0 staff
0hs shift avg
Dietary Services ⓘ
5 staff
7.5hs shift avg
Other Services ⓘ
2 staff
7.7hs shift avg
Contractor Analysis
0%
of total hours from contractors
4 contractor hours this quarter
Registered Nurse: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 47 | 0 | 47 | 16,373 | 91 | 100% | 8.4 |
| Licensed Practical Nurse | 17 | 0 | 17 | 5,037 | 91 | 100% | 8.4 |
| Registered Nurse | 15 | 1 | 16 | 3,828 | 91 | 100% | 8.5 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,848 | 91 | 100% | 7.5 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 944 | 63 | 69% | 8 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 912 | 67 | 74% | 7.8 |
| Speech Language Pathologist | 3 | 0 | 3 | 697 | 64 | 70% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 503 | 64 | 70% | 7.9 |
| Administrator | 1 | 0 | 1 | 485 | 61 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 454 | 57 | 63% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 435 | 59 | 65% | 7.4 |
| Physical Therapy Aide | 1 | 0 | 1 | 430 | 58 | 64% | 7.4 |
| Dietitian | 1 | 0 | 1 | 430 | 60 | 66% | 7.2 |
| Physical Therapy Assistant | 1 | 0 | 1 | 15 | 2 | 2% | 7.5 |
| Nurse Aide in Training | 2 | 0 | 2 | 14 | 3 | 3% | 3.5 |
Health Inspection History
Total Health citations
9
Near State average
State average:
N/A
3 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
9 citations
Complaint investigations
0 citations
Breakdown of citations
Critical Health citations
0
Near State average
State average:
N/A
Serious Health citations
0
Near State average
State average:
N/A
Moderate Health citations
9
Minor Health citations
0
Citations history (last 3 years)
Pharmacy moderate citation
Aug 09, 2024
Corrected
Pharmacy moderate citation
Aug 09, 2024
Corrected
Resident Rights moderate citation
Aug 09, 2024
Corrected
Abuse/Neglect moderate citation
Jun 09, 2022
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Resident Census by Payment Source
91
Total Residents
Medicare
15
(16.5%)
ⓘ
Medicaid
53
(58.2%)
ⓘ
Private Pay/Other
23
(25.3%)
ⓘ
Specialized Care Beds
48
Total Specialty Beds
50%
of Bed Capacity
48
Alzheimer's / Dementia Beds ⓘ
50%
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
12.0
23% worse than State average
State average:
9.8
Functional decline score
22.9
26% worse than State average
State average:
18.1
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
25.0%
52% above State average.
Walking Ability Worsened
20.7%
25% above State average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
23.1%
8% above State average.
Safety & clinical stability
Falls with Major Injury
4.9%
63% above State average.
High Risk Residents with Pressure Ulcers
5.8%
19% below State average.
Urinary Tract Infection
8.8%
531% above State average.
Emotional & behavioral wellbeing
Depressive Symptoms
0.0%
100% below State average.
Antipsychotic Use
26.1%
107% above State average.
Preventive care
Pneumococcal Vaccine
100.0%
9% above State average.
Influenza Vaccine
98.9%
4% above State average.
Nutrition & physical health
Lost Too Much Weight
3.8%
38% below State average.Short-stay resident measures
Pneumococcal Vaccine
84.9%
11% better than State average
Antipsychotic medication increase
0.0%
100% better than State average
Influenza Vaccine
89.4%
13% better than State average Financial Trends
Historical financial and operational data for United Helpers Canton Nursing Home based on CMS SNF Cost Reports.
Occupancy Rate
90.5%
↑ 0.8pp vs 2022
Net Income
-$1,272,810
↓ ~$9.5M vs 2022
Total Payroll
$6,011,936
↓ ~$96K vs 2022
Profit Margin
-10.4%
↓ 81.7pp vs 2022
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