Occupancy rate
91%
In line with the state averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Assisted Living Home
United Helpers Canton Nursing Home
United Helpers Canton Nursing Home provides specialized medical, physical, and emotional support to the community. With over 120 years of experience, it is committed to delivering quality care. The facility offers a range of services including rehabilitation and skilled nursing.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
96
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.5%
Residents per day (avg)
93
Occupancy rate
90.5%
Residents per day (avg)
93
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
72% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
20% of new residents, often for short stays.
Typical stay
7 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
6 years
Finances and operations
Voluntary non-profit community
Home revenue
$15.2M
Operating deficit
-$1.3M
Voluntary non-profit community
Home revenue
$15,184,275.00
Operating deficit
$-1,272,810.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.5M
96-bed community
A larger shared setting that may offer more common spaces and organized community services.
53 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
Occupancy
In line with the state averageOccupied beds
87 / 96
License details
Facility type
Nursing Home
Status
Active
County:
St. Lawrence
Additional licensing details
License number:
4420301N
CMS Certification Number:
335566
Ownership & operating entity
Owner name:
United Helpers Canton Nursing Home, Inc (Not for Profit)
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab
Programs & Activities
Specific Programs
Independent Senior Living, Rehabilitation, Senior Services & Housing Options, Home care, Affordable Community Housing, Skilled Nursing, Behavioral Health & Life Skills, Behavioral Health Services, Life Skills – For People with Developmental Disabilities
Operating Hours
Monday - Friday 8:00 AM - 4:30 PM, Saturday and Sunday - Office CLOSED
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Show Inspection Reports
73 complaints
76 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 93 complaints
Latest inspection
Date:August 9, 2024
Type:Complaint Investigation
13 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
13 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Health Inspection History
Inspections
Total health inspections
3
State average N/A
Last Health inspection on Aug 2024
Total health citations
9
Citations per inspection
3
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 9 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
9 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Aug 09, 2024
Corrected
Pharmacy moderate citation
Aug 09, 2024
Corrected
Resident Rights moderate citation
Aug 09, 2024
Corrected
Abuse/Neglect moderate citation
Jun 09, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa
The information below is reported by the New York State Department of Health.
United Helpers Canton Nursing Home
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 13617
96
No
-
-
Job Haines Home
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Home Care
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Conroe
12
No
8
-
Anton’s Assisted Living
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Boerne
10
No
-
-
Places of interest near United Helpers Canton Nursing Home
0.0 miles from city center
Canton, NY 13617
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
100
Total Staff
99
Employees
1
Contractors
32,403
Total Hours (Quarter)
43
Avg Staff/Day
8.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 16 | 8.5 | Yes |
| Licensed Practical Nurse | 17 | 8.4 | No |
| Certified Nursing Assistant | 47 | 8.4 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
82 staff
8.4hs shift avg
Physicians & Practitioners ⓘ
3 staff
8hs shift avg
Therapy Services ⓘ
7 staff
7.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
0 staff
0hs shift avg
Dietary Services ⓘ
5 staff
7.5hs shift avg
Other Services ⓘ
2 staff
7.7hs shift avg
Contractor Analysis
0%
of total hours from contractors
4 contractor hours this quarter
Registered Nurse: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 47 | 0 | 47 | 16,373 | 91 | 100% | 8.4 |
| Licensed Practical Nurse | 17 | 0 | 17 | 5,037 | 91 | 100% | 8.4 |
| Registered Nurse | 15 | 1 | 16 | 3,828 | 91 | 100% | 8.5 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,848 | 91 | 100% | 7.5 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 944 | 63 | 69% | 8 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 912 | 67 | 74% | 7.8 |
| Speech Language Pathologist | 3 | 0 | 3 | 697 | 64 | 70% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 503 | 64 | 70% | 7.9 |
| Administrator | 1 | 0 | 1 | 485 | 61 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 454 | 57 | 63% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 435 | 59 | 65% | 7.4 |
| Physical Therapy Aide | 1 | 0 | 1 | 430 | 58 | 64% | 7.4 |
| Dietitian | 1 | 0 | 1 | 430 | 60 | 66% | 7.2 |
| Physical Therapy Assistant | 1 | 0 | 1 | 15 | 2 | 2% | 7.5 |
| Nurse Aide in Training | 2 | 0 | 2 | 14 | 3 | 3% | 3.5 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
91 residents
Residents by payment source
Medicare
15 residents (16.5%)
Medicaid
53 residents (58.2%)
Private pay or other
23 residents (25.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.0
23% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.9
26% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
25.0%
Percent of long-stay residents whose need for help with daily activities has increased
25.0%
52% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
20.7%
Percent of long-stay residents whose ability to move independently worsened
20.7%
25% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.1%
8% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.9%
Percent of long-stay residents experiencing one or more falls with major injury
4.9%
63% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.8%
Percent of long-stay high risk residents with pressure ulcers
5.8%
19% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
8.8%
Percent of long-stay residents with a urinary tract infection
8.8%
531% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.8%
Percent of long-stay residents who lose too much weight
3.8%
38% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
26.1%
Percent of long-stay residents who received an antipsychotic medication
26.1%
107% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.9%
11% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.4%
13% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for United Helpers Canton Nursing Home based on CMS SNF Cost Reports.
Occupancy Rate
90.5%
↑ 0.8pp vs 2022
Net Income
-$1,272,810
↓ ~$9.5M vs 2022
Total Payroll
$6,011,936
↓ ~$96K vs 2022
Profit Margin
-10.4%
↓ 81.7pp vs 2022
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