Occupancy rate
91%
In line with the state averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
United Helpers Canton Nursing Home
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
United Helpers Canton Nursing Home
United Helpers Canton Nursing Home provides specialized medical, physical, and emotional support to the community. With over 120 years of experience, it is committed to delivering quality care. The facility offers a range of services including rehabilitation and skilled nursing.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
96
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90.5%
Residents per day (avg)
93
Occupancy rate
90.5%
Residents per day (avg)
93
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
72% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
20% of new residents, often for short stays.
Typical stay
7 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
6 years
Finances and operations
Voluntary non-profit community
Home revenue
$15.2M
Operating deficit
-$1.3M
Voluntary non-profit community
Home revenue
$15.2M
Operating deficit
-$1.3M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.5M
96-bed community
A larger shared setting that may offer more common spaces and organized community services.
53 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
Occupancy
In line with the state averageOccupied beds
87 / 96
Facility TypeNursing Home
StatusActive
CountySt. Lawrence
License Number4420301N
CMS Certification Number335566
Owner NameUnited Helpers Canton Nursing Home, Inc (Not for Profit)
Rehabilitation Services
Respite Care
Short-Term Rehab
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
Specific ProgramsIndependent Senior Living, Rehabilitation, Senior Services & Housing Options, Home care, Affordable Community Housing, Skilled Nursing, Behavioral Health & Life Skills, Behavioral Health Services, Life Skills – For People with Developmental Disabilities
Operating HoursMonday - Friday 8:00 AM - 4:30 PM, Saturday and Sunday - Office CLOSED
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
2 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
New York average: 9 inspections
Show Inspection Reports
73 complaints
76 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 79 complaints
Latest inspection
Date
August 9, 2024
Complaint Investigation13 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
13 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New York average: 22 deficiencies
0
enforcement actions
No actions on recordPenalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Inspection Report Summary for United Helpers Canton Nursing Home
The most recent inspection on August 9, 2024, identified deficiencies related to medication labeling, maintenance of electrical and gas equipment, and sprinkler system testing, all of which were corrected. Earlier inspections showed similar types of issues involving resident care, environment safety, and fire protection systems, with deficiencies also corrected. Complaint investigations did not result in any substantiated complaints or enforcement actions, and no fines or license suspensions were listed in the available reports. The facility has consistently addressed citations related to safety systems and resident environment. The pattern suggests ongoing attention is needed for maintenance and safety compliance, with no clear trend of improvement or decline.
Health Inspection History
Inspections
Total health inspections
3
State average N/A
Last Health inspection on Aug 2024
Total health citations
9
State average N/A
Citations per inspection
3
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 9 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
9 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 09, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 09, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 09, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Aug 09, 2024
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 09, 2024
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Aug 09, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 09, 2022
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 09, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Filter by care type
| United Helpers Canton Nursing Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Canton | 96 | No | - | - | - |
| Job Haines Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield | 40 | No | - | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe | 16 | No | - | 27 | Private / Semi-Private Suite |
| Countryside Manor Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe | 12 | No | - | 8 | - |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | 10 | No | - | - | - |
Places of interest near United Helpers Canton Nursing Home
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Estimated distance in miles from Canton's city center to United Helpers Canton Nursing Home's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
100
Employees
99
Contractors
1
Staff to resident ratio
1.10:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
43
Average shift
8.3 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
32,403
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
47
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
4 contractor hours this quarter
Registered Nurse: 1
Staff by category
| Certified Nursing Assistant | 47 | 0 | 47 | 16,373 | 91 | 100% | 8.4 |
| Licensed Practical Nurse | 17 | 0 | 17 | 5,037 | 91 | 100% | 8.4 |
| Registered Nurse | 15 | 1 | 16 | 3,828 | 91 | 100% | 8.5 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,848 | 91 | 100% | 7.5 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 944 | 63 | 69% | 8 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 912 | 67 | 74% | 7.8 |
| Speech Language Pathologist | 3 | 0 | 3 | 697 | 64 | 70% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 503 | 64 | 70% | 7.9 |
| Administrator | 1 | 0 | 1 | 485 | 61 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 454 | 57 | 63% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 435 | 59 | 65% | 7.4 |
| Physical Therapy Aide | 1 | 0 | 1 | 430 | 58 | 64% | 7.4 |
| Dietitian | 1 | 0 | 1 | 430 | 60 | 66% | 7.2 |
| Physical Therapy Assistant | 1 | 0 | 1 | 15 | 2 | 2% | 7.5 |
| Nurse Aide in Training | 2 | 0 | 2 | 14 | 3 | 3% | 3.5 |
47 Certified Nursing Assistant
% of Days
100%
17 Licensed Practical Nurse
% of Days
100%
16 Registered Nurse
% of Days
100%
4 Other Dietary Services Staff
% of Days
100%
2 Clinical Nurse Specialist
% of Days
69%
2 Respiratory Therapy Technician
% of Days
74%
3 Speech Language Pathologist
% of Days
70%
1 Nurse Practitioner
% of Days
70%
1 Administrator
% of Days
67%
1 Mental Health Service Worker
% of Days
63%
1 Dental Services Staff
% of Days
65%
1 Physical Therapy Aide
% of Days
64%
1 Dietitian
% of Days
66%
1 Physical Therapy Assistant
% of Days
2%
2 Nurse Aide in Training
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
91
Medicare
15
16.5% of residents
Medicaid
53
58.2% of residents
Private pay or other
23
25.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.0
23% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.9
26% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
25.0%
Percent of long-stay residents whose need for help with daily activities has increased
25.0%
52% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
20.7%
Percent of long-stay residents whose ability to move independently worsened
20.7%
25% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.1%
8% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.9%
Percent of long-stay residents experiencing one or more falls with major injury
4.9%
63% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.8%
Percent of long-stay high risk residents with pressure ulcers
5.8%
19% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
8.8%
Percent of long-stay residents with a urinary tract infection
8.8%
531% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.8%
Percent of long-stay residents who lose too much weight
3.8%
38% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
26.1%
Percent of long-stay residents who received an antipsychotic medication
26.1%
107% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.9%
11% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.4%
13% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for United Helpers Canton Nursing Home based on CMS SNF Cost Reports.
Occupancy Rate
90.5%
↑ 0.8pp vs 2022
Net Income
-$1.3M
↓ ~$9.5M vs 2022
Total Payroll
$6.0M
↓ ~$95.8K vs 2022
Profit Margin
-10.4%
↓ 81.7pp vs 2022
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