Inspection Reports for
United Helpers Canton Nursing Home
205 State Street Road, Canton, NY, 13617
Back to Facility ProfileDeficiencies (last 3 years)
Deficiencies (over 3 years)
7.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
43% worse than New York average
New York average: 5.1 deficiencies/yearDeficiencies per year
12
9
6
3
0
Inspection Report
Annual Inspection
Deficiencies: 3
Date: Aug 9, 2024
Visit Reason
The inspection was a recertification survey conducted from 8/6/2024 to 8/9/2024 to assess compliance with regulatory requirements for nursing home operations and resident care.
Findings
The facility failed to maintain safe and homelike conditions including improper hot water temperatures, soiled and damaged resident wheelchairs, sticky floors, and disrepair in kitchenettes. Additionally, significant medication errors were found involving missed or late administration of medications for multiple residents, and medication carts were left unlocked and unattended.
Deficiencies (3)
F 0584: The facility did not maintain hot water temperatures within the acceptable range of 90-120 degrees Fahrenheit, with some readings exceeding 120 degrees or being too cold. Resident wheelchairs were dirty and in disrepair, floors were sticky in multiple areas, and kitchenettes had damaged cabinets and plumbing issues.
F 0760: The facility failed to ensure residents were free from significant medication errors for 3 of 4 residents reviewed. Medications including duloxetine, furosemide, levothyroxine, Seroquel, and Parkinson's disease medications were not administered as ordered, and medical providers were not notified.
F 0761: The facility did not ensure drugs and biologicals were labeled and stored according to professional principles. The medication cart for the North neighborhood was left unlocked and unattended multiple times, risking unauthorized access.
Report Facts
Medication errors: 3
Medication doses missed or late: 10
Water temperature readings: 15
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Practical Nurse #2 | Licensed Practical Nurse | Named in medication error findings and observed leaving medication cart unlocked. |
| Registered Nurse Manager #3 | Registered Nurse Unit Manager | Provided statements regarding medication administration and medication cart security. |
| Director of Nursing | Director of Nursing | Provided interview statements regarding medication errors and medication cart security. |
| Maintenance Coordinator | Provided information about water temperature monitoring and kitchenette maintenance. | |
| Director of Building and Grounds | Provided information about water temperature circulation and maintenance. |
Inspection Report
Complaint Investigation
Capacity: 60
Deficiencies: 7
Date: Aug 9, 2024
Visit Reason
Complaint survey with 3 standard health citations and 4 life safety code citations, all Level 2 severity and corrected.
Findings
Complaint survey with 3 standard health citations and 4 life safety code citations, all Level 2 severity and corrected.
Deficiencies (7)
Label/store drugs and biologicals
Residents are free of significant med errors
Safe/clean/comfortable/homelike environment
Electrical equipment - testing and maintenanc
Electrical systems - essential electric syste
Gas equipment - cylinder and container storag
Sprinkler system - maintenance and testing
Inspection Report
Annual Inspection
Deficiencies: 3
Date: Jun 9, 2022
Visit Reason
The inspection was conducted as a recertification and abbreviated survey to assess compliance with regulatory requirements for the nursing home.
Findings
The facility failed to protect resident property, thoroughly investigate alleged abuse or neglect, and provide necessary care for activities of daily living for certain residents. Specific issues included missing hearing aids for Resident #26, uninvestigated bruising for Resident #46, and failure to provide protective heel boots for Resident #55.
Deficiencies (3)
F 0584: The facility failed to exercise reasonable care to protect Resident #26's hearing aids from loss and did not document reporting or investigation of the missing hearing aids.
F 0610: The facility failed to thoroughly investigate a bruise on Resident #46's left hand to rule out abuse, neglect, or mistreatment.
F 0677: The facility failed to provide Resident #55 with protective heel boots as care planned to prevent skin breakdown.
Report Facts
Residents affected: 1
Residents affected: 1
Residents affected: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LPN #7 | Licensed Practical Nurse | Documented missing hearing aids and interviewed regarding bruising and heel boots |
| LPN #10 | Licensed Practical Nurse | Interviewed about missing hearing aids |
| LPN #11 | LPN Clinical Leader | Interviewed about hearing aids and bruising investigations |
| LPN #19 | Licensed Practical Nurse | Documented refusal to return hearing aids and missing hearing aids |
| CNA #14 | Certified Nurse Aide | Interviewed about bruising and heel boots |
| CNA #15 | Certified Nurse Aide | Observed resident's heels without protective boots |
| Social Services Assistant #6 | Social Services Assistant | Interviewed about missing items reporting process |
| Social Services Assistant #12 | Social Services Assistant | Interviewed about missing hearing aids reporting and investigation |
| Director of Nursing | Director of Nursing | Interviewed about bruising investigations and incident reporting |
Inspection Report
Complaint Investigation
Capacity: 60
Deficiencies: 6
Date: Jun 9, 2022
Visit Reason
Complaint survey with 3 standard health citations and 4 life safety code citations, all Level 2 severity and corrected.
Findings
Complaint survey with 3 standard health citations and 4 life safety code citations, all Level 2 severity and corrected.
Deficiencies (6)
ADL care provided for dependent residents
Investigate/prevent/correct alleged violation
Safe/clean/comfortable/homelike environment
Hazardous areas - enclosure
Means of egress - general
Sprinkler system - installation
Inspection Report
Annual Inspection
Deficiencies: 3
Date: Jun 28, 2019
Visit Reason
The inspection was conducted as a recertification survey to assess compliance with regulatory requirements for the nursing home.
Findings
The facility was found deficient in ensuring resident participation in care planning, proper use of adaptive devices for range of motion, and maintaining safe and palatable food temperatures during meal service.
Deficiencies (3)
F 0657: The facility did not ensure Resident #52 or her representative were invited to or attended the annual care plan meeting as required by policy.
F 0688: Resident #22 with limited range of motion was observed without the prescribed palm protector, and guidelines for its use were unclear.
F 0804: Food served at a lunch meal was not maintained at safe and palatable temperatures, with chicken and mashed potatoes observed lukewarm and lacking flavor.
Report Facts
Temperature of whole grilled chicken: 102
Temperature of mashed potatoes: 112
Temperature of whole grilled chicken (facility thermometer): 92
Temperature of whole grilled chicken (initial documented): 190
Temperature of mashed potatoes (initial documented): 189
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