United Helpers Canton Nursing Home

Nursing Home · New York, NY

CMS overall rating

United Helpers Canton Nursing Home

Nursing Home · New York, NY

CMS overall rating

205 State Street Road, Canton, NY 13617 View map

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United Helpers Canton Nursing Home accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

United Helpers Canton Nursing Home accepts Medicare, Medicaid, and private pay.

Overview of United Helpers Canton Nursing Home

United Helpers Canton Nursing Home provides specialized medical, physical, and emotional support to the community. With over 120 years of experience, it is committed to delivering quality care. The facility offers a range of services including rehabilitation and skilled nursing.

(315) 386-4541 navigator@unitedhelpers.org

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to New York state averages

Total nursing care / resident

3h 43m per day

This facility New York avg (3h 29m per day)

vs New York avg

+7%

6 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	39m per day	▼ 7% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	38m per day	▼ 17% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 4m per day	▼ 5% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 37m per day	▼ 17% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	6m per day	▼ 14% State avg: 7m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	21m per day	▼ 25% State avg: 28m per day · National avg: 28m per day

Capacity and availability

227 days

96-bed community

A larger shared setting that may offer more common spaces and organized community services.

53 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 72 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

90%

Similar to the New York average: 88.3%

Occupied beds

86 / 96

Average residents per home in New York 166 per day

Facility TypeNursing Home

StatusActive

CountySt. Lawrence

License Number4420301N

CMS Certification Number335566

United Helpers Canton Nursing Home is legally operated by United Helpers Canton Nursing Home, Inc (Not for Profit).

Owner NameUnited Helpers Canton Nursing Home, Inc (Not For Profit)

Rehabilitation Services

Respite Care

Short-Term Rehab

Specific ProgramsIndependent Senior Living, Senior Services & Housing Options, Home care, Affordable Community Housing, Behavioral Health & Life Skills, Behavioral Health Services, Life Skills – For People with Developmental Disabilities

Operating HoursMonday - Friday 8:00 AM - 4:30 PM, Saturday and Sunday - Office CLOSED

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2019 · 7 years of data 0 enforcement actions 17 citations 60 complaints 3 inspections 11 complaint investigations

Inspection Score

C+ · Near the New York State average for nursing homes.

New York State nursing homes benchmark: C 74/100

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. New York State state average

Overall vs. NY average

Latest Inspection August 9, 2024 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	17	13	This facility has 31% more total citations than a typical New York State nursing home (17 vs. NY avg 13).↑ 31% worse
Health citations Violations related to resident care, clinical practices, and day-to-day operations.	13	20	This facility has 35% fewer health citations than a typical New York State nursing home (13 vs. NY avg 20).↓ 35% better
Life safety citations Violations related to building safety — fire prevention, emergency egress, and similar.	4	4	This facility has life safety citations in line with the New York State average (4 vs. NY avg 4).— At avg
Citations per year Average citations per year since 2019.	2.4	1.9	This facility has 26% more citations per year than a typical New York State nursing home (2.4 vs. NY avg 1.9).↑ 26% worse
Citations per inspection Average citations per inspection.	5.7	1.4	This facility has 307% more citations per inspection than a typical New York State nursing home (5.7 vs. NY avg 1.4).↑ 307% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	3	9	This facility has 67% fewer total inspections than a typical New York State nursing home (3 vs. NY avg 9).↓ 67% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	2	4	This facility has 50% fewer inspections with citations than a typical New York State nursing home (2 vs. NY avg 4).↓ 50% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	67%	44%	This facility has 23 percentage points higher inspection citation rate than a typical New York State nursing home (67% vs. NY avg 44%).↑ 23% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	60	79	This facility has 24% fewer total complaints than a typical New York State nursing home (60 vs. NY avg 79).↓ 24% better
Complaints per year Average complaints per year since 2019.	8.6	11.3	This facility has 24% fewer complaints per year than a typical New York State nursing home (8.6 vs. NY avg 11.3).↓ 24% better
Complaints per bed Size-adjusted complaint rate based on occupied beds.	0.69	0.50	This facility has 38% more complaints per bed than a typical New York State nursing home (0.69 vs. NY avg 0.5).↑ 38% worse
Complaint investigations On-site investigations triggered by complaints filed with New York State regulators.	11	15	This facility has 27% fewer complaint investigations than a typical New York State nursing home (11 vs. NY avg 15).↓ 27% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on August 9, 2024, identified deficiencies related to medication labeling, maintenance of electrical and gas equipment, and sprinkler system testing, all of which were corrected. Earlier inspections showed similar types of issues involving resident care, environment safety, and fire protection systems, with deficiencies also corrected. Complaint investigations did not result in any substantiated complaints or enforcement actions, and no fines or license suspensions were listed in the available reports. The facility has consistently addressed citations related to safety systems and resident environment. The pattern suggests ongoing attention is needed for maintenance and safety compliance, with no clear trend of improvement or decline.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Inspections since 2019

Total health inspections 3

New York State average 3.6

Last Health inspection on Aug 2024

Total health citations

New York State average 18.5

Citations per inspection

New York State average 5.05

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 9 citations resulted from standard inspections.

Breakdown of citation severity (last 7 years)

Critical Health citations

100% better than New York State average

New York State average: 0.2

Serious Health citations

100% better than New York State average

New York State average: 0.2

0 critical citations New York State average: 0.2

0 serious citations New York State average: 0.2

9 moderate citations New York State average: 17.4

0 minor citations New York State average: 0.7

Citations history (last 7 years)

Pharmacy moderate citation Aug 09, 2024

Corrected

Pharmacy moderate citation Aug 09, 2024

Corrected

Resident Rights moderate citation Aug 09, 2024

Corrected

Abuse/Neglect moderate citation Jun 09, 2022

Corrected

Top deficiency categories

Resident Rights 2 deficiencies (22%)

Quality of Life & Care 2 deficiencies (22%)

Pharmacy Services 2 deficiencies (22%)

Abuse, Neglect & Exploitation 1 deficiency (11%)

Employee Flu Vaccination Rate: 93%

Percentage of facility employees vaccinated against influenza.

Total Cases 5

Active Cases 2 2 active

Closed 3 3 Disposed

Since 2008

Most Recent 2025

Next Court Date Jun 05, 2026

View full lawsuit report

Total staff 101

Employees 101

Contractors 0

Staff to resident ratio 1.11:1

533% better than New York average

Avg staff/day 43

Average shift 8.2 hours

6% better than New York average

Total staff hours (quarter) 32,624

Nursing staff breakdown

RN Staff 14

8.5 hours

No contractors work on this role.

LPN Staff 16

8.4 hours

No contractors work on this role.

CNA Staff 50

8.5 hours

No contractors work on this role.

Contractor staffing

0 contractor hours this quarter

No contractor roles were reported this quarter.

Staff by category


Certified Nursing Assistant	50	50	16,151	92	100%	8.5
Licensed Practical Nurse	16	16	5,148	92	100%	8.4
Registered Nurse	14	14	4,163	92	100%	8.5
Other Dietary Services Staff	4	4	1,594	92	100%	7.3
Clinical Nurse Specialist	2	2	920	62	67%	7.9
Respiratory Therapy Technician	2	2	897	64	70%	7.7
Speech Language Pathologist	2	2	778	65	71%	6.8
Physical Therapy Aide	1	1	480	62	67%	7.7
Dietitian	1	1	459	65	71%	7.1
Administrator	1	1	458	59	64%	7.8
Nurse Practitioner	1	1	455	58	63%	7.8
Dental Services Staff	1	1	411	55	60%	7.5
Mental Health Service Worker	1	1	382	49	53%	7.8
Nurse Aide in Training	4	4	323	20	22%	5.4
Physical Therapy Assistant	1	1	6	1	1%	5.8

50 Certified Nursing Assistant

% of Days 100%

16 Licensed Practical Nurse

% of Days 100%

14 Registered Nurse

% of Days 100%

4 Other Dietary Services Staff

% of Days 100%

2 Clinical Nurse Specialist

% of Days 67%

2 Respiratory Therapy Technician

% of Days 70%

2 Speech Language Pathologist

% of Days 71%

1 Physical Therapy Aide

% of Days 67%

1 Dietitian

% of Days 71%

1 Administrator

% of Days 64%

1 Nurse Practitioner

% of Days 63%

1 Dental Services Staff

% of Days 60%

1 Mental Health Service Worker

% of Days 53%

4 Nurse Aide in Training

% of Days 22%

1 Physical Therapy Assistant

% of Days 1%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 12.0

23% worse than New York State average

New York State average: 9.8

Functional decline score 22.9

26% worse than New York State average

New York State average: 18.1

Long-stay resident measures

Significantly below average New York State avg: 4.0

Need for Help with Daily Activities Increased 25.0%

52% worse than New York State average

New York State average: 16.4%

Walking Ability Worsened 20.7%

25% worse than New York State average

New York State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence 23.1%

8% worse than New York State average

New York State average: 21.4%

Falls with Major Injury 4.9%

63% worse than New York State average

New York State average: 3.0%

High Risk Residents with Pressure Ulcers 5.8%

19% better than New York State average

New York State average: 7.2%

Urinary Tract Infection 8.8%

531% worse than New York State average

New York State average: 1.4%

Lost Too Much Weight 3.8%

38% better than New York State average

New York State average: 6.1%

Depressive Symptoms 0.0%

100% better than New York State average

New York State average: 18.1%

Antipsychotic Use 26.1%

107% worse than New York State average

New York State average: 12.6%

Pneumococcal Vaccine 100.0%

9% better than New York State average

New York State average: 91.4%

Influenza Vaccine 98.9%

In line with New York State average

New York State average: 95.2%

Hospitalizations per 1,000 days 1.69

In line with New York State average

New York State average: 1.71

ED visits per 1,000 days 1.81

34% worse than New York State average

New York State average: 1.35

Short-stay resident measures

Significantly above average New York State avg: 3.5

Pneumococcal Vaccine 84.9%

11% better than New York State average

New York State average: 76.6%

Antipsychotic medication increase 0.0%

100% better than New York State average

New York State average: 1.3%

Influenza Vaccine 89.4%

13% better than New York State average

New York State average: 78.8%

Re-hospitalized after SNF stay 17.5%

15% better than New York State average

New York State average: 20.6%

Emergency department visits 13.6%

40% worse than New York State average

New York State average: 9.7%

Falls with major injury 1.6%

104% worse than New York State average

New York State average: 0.8%

Ability to care for self at discharge 43.8%

18% worse than New York State average

New York State average: 53.7%

Successful return to home or community 60.6%

20% better than New York State average

New York State average: 50.6%

Breakdown by payment type

Medicare

72% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

20% of new residents, often for short stays.

Typical stay 7 months

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 6 years

Total residents 91

Medicare

16.5% of residents

Medicaid

58.2% of residents

Private pay or other

25.3% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for United Helpers Canton Nursing Home based on CMS SNF Cost Reports.

Occupancy Rate 90.5% ↑ 0.8pp vs 2022

Net Income -$1.3M ↓ ~$9.5M vs 2022

Total Payroll $6.0M ↓ ~$95.8K vs 2022

Profit Margin -10.4% ↓ 81.7pp vs 2022

Financial Performance

Gross Revenue Operating Expenses Net Income

Salaries Contract Labor Wage Costs

Medicare Medicaid Private Pay/Other

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	97.1%	97.0%	95.6%	94.8%	95.2%	95.5%	96.2%	97.6%	96.0%	94.2%	83.9%	89.7%	90.5%
Beds	96	96	96	96	96	96	96	96	96	96	96	96	96
Net Income	-$654,870	-$657,965	-$1,218,422	-$599,985	-$738,539	-$188,646	-$840,581	-$457,190	-$673,006	$329,654	-$306,718	$8,242,828	-$1,272,810
Gross Revenue	$10,527,078	$9,702,127	$9,412,284	$10,001,762	$10,410,763	$11,034,500	$10,880,049	$11,719,484	$11,855,319	$11,749,543	$10,935,412	$11,549,254	$12,300,863
Operating Expenses	$10,015,553	$9,946,080	$9,525,286	$9,056,290	$9,267,760	$9,441,724	$10,202,124	$10,503,729	$10,541,940	$10,285,515	$10,598,410	$10,618,706	$10,899,418
Net Patient Revenue	$8,942,514	$8,875,663	$8,099,058	$8,370,861	$8,442,620	$9,120,888	$8,835,405	$9,600,766	$9,571,472	$9,254,589	$8,235,195	$8,970,025	$9,652,260
Total Payroll	$5,694,261	$5,633,263	$5,547,234	$5,351,543	$5,489,172	$5,586,356	$5,729,172	$6,168,575	$6,215,420	$6,061,764	$6,250,199	$6,107,723	$6,011,936
Profit Margin %	-6.2%	-6.8%	-13.0%	-6.0%	-7.1%	-1.7%	-7.7%	-3.9%	-5.7%	2.8%	-2.8%	71.4%	-10.4%
Medicare %	8.4%	8.8%	6.8%	10.4%	10.0%	9.3%	9.8%	7.8%	10.5%	12.6%	13.9%	13.1%	13.2%
Medicaid %	78.1%	73.3%	69.2%	69.1%	69.4%	67.3%	62.8%	63.2%	60.3%	63.9%	64.8%	63.7%	68.5%
Private %	13.5%	17.9%	23.9%	20.5%	20.6%	23.5%	27.5%	29.1%	29.2%	23.5%	21.3%	23.1%	18.3%
Revenue/Day	$263	$260	$242	$252	$253	$273	$262	$281	$285	$281	$280	$285	$304
Cost/Day	$294	$292	$284	$273	$278	$282	$303	$307	$313	$312	$361	$338	$344
Avg Length of Stay	109.4 days	115.6 days	98.8 days	75.3 days	79.8 days	72.5 days	67.0 days	81.0 days	55.5 days	60.8 days	84.2 days	213.8 days	226.5 days

Finances and operations

Home revenue

$15.2M

Operating deficit

-$1.3M

Voluntary non-profit community

Home revenue

$15.2M

Operating deficit

-$1.3M

Payroll costs

$6.0M

39.6% of revenue

Other operating costs

$7.5M

Total costs $13.5M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

How we assess these insights Show admissions and discharges

0.0 miles from city center Estimated distance in miles from Canton's city center to United Helpers Canton Nursing Home's address, calculated via Google Maps.

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Financial Assistance for
Nursing Home in New York

United Helpers Canton Nursing Home is located in Canton, New York.
Here are the financial assistance programs available to residents in New York.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+

General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

Income Limits (2025) $50,000/year household

Asset Limits No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits

Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+

General NYC resident, own and live in a 1-3 family home, co-op, or condo.

Income Limits (2025) $58,399/year household

Asset Limits No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

Benefits

Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)

General NYC resident, able to share living space.

Income Limits No strict limit, but targets those needing cost relief.

Asset Limits Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

Benefits

Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Who is the owner of United Helpers Canton Nursing Home?

The legal owner and operator of United Helpers Canton Nursing Home is United Helpers Canton Nursing Home, Inc (Not for Profit).

Is United Helpers Canton Nursing Home in a walkable area?

United Helpers Canton Nursing Home has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of United Helpers Canton Nursing Home?

According to NY state health department records, United Helpers Canton Nursing Home's license number is 4420301N.

What is the occupancy rate at United Helpers Canton Nursing Home?

United Helpers Canton Nursing Home's occupancy is 90%.

How many beds does United Helpers Canton Nursing Home have?

United Helpers Canton Nursing Home has 96 beds.

Has United Helpers Canton Nursing Home had any recent deficiencies or citations?

United Helpers Canton Nursing Home has had 17 recently reported deficiencies.

Are there photos of United Helpers Canton Nursing Home?

Yes — there are 4 photos of United Helpers Canton Nursing Home in the photo gallery on this page.

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United Helpers Canton Nursing Home

Overview of United Helpers Canton Nursing Home

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Amenities & Lifestyle

Contact United Helpers Canton Nursing Home

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Inspection Reports

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Infection Prevention & Vaccination

Lawsuit overview for United Helpers Canton Nursing Home

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

50 Certified Nursing Assistant

16 Licensed Practical Nurse

14 Registered Nurse

4 Other Dietary Services Staff

2 Clinical Nurse Specialist

2 Respiratory Therapy Technician

2 Speech Language Pathologist

1 Physical Therapy Aide

1 Dietitian

1 Administrator

1 Nurse Practitioner

1 Dental Services Staff

1 Mental Health Service Worker

4 Nurse Aide in Training

1 Physical Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Places of interest near United Helpers Canton Nursing Home

Calculate Travel Distance to United Helpers Canton Nursing Home

Financial Assistance for Nursing Home in New York

Community First Choice Option

Expanded In-Home Services for the Elderly Program (EISEP)

Senior Citizen Rent Increase Exemption (SCRIE)

Senior Citizen Homeowners’ Exemption (SCHE)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

Guides for Better Senior Living

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Financial Assistance for
Nursing Home in New York