Show Inspection Reports
Total health inspections
9
West Virginia average 4.8
Last Health inspection on May 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Valley Center
Nursing Home
Valley Center
Nursing Home
Valley Center of the Genesis Healthcare Community is a nursing home ideal for residents who seek to relax and recover in South Charleston. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Valley Center cultivates the holistic needs of its residents in a home-like setting.
The services are multidisciplinary for both long-term skilled nursing and rehabilitation, focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement, colostomy care, dementia care, pain management, and wound care. Medical professionals are on-call, including nurse practitioners and physicians.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
130
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
95.2%
Residents per day (avg)
123
Occupancy rate
95.2%
Residents per day (avg)
123
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
30% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
57% of new residents, often for short stays.
Typical stay
22 days
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Proprietary home
Other
Home revenue
$25.0M
Profit
$266.9K
Proprietary home
Other
Home revenue
$25,006,304.00
Profit
$266,903.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$24.7M
130-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 5 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy Rate
94%
Occupied Beds
122 of 130
Percentage of available beds currently in use by residents.
License Status
ActiveFacility Type
NURSING HOME (NH)
License Date
April 16, 2025
License Expiration
April 30, 2026
Additional licensing details
License number:
130
County:
Kanawha
Ownership & operating entity
Valley Center is administrated by HALEY MOORE.
Type Of Units
Supplemental Security Income Beds
Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Certified LTC
130 units
Total beds
130 units
Contact Information
Fax:
(304)768-4416
Types of Care at Valley Center
Skilled Nursing
Memory Care
Hospice Care
Respite Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
31 visits/inspections
25 health investigations
6 life safety inspections
Latest inspection
Date:June 11, 2025
Type:Plan Of Correction
570 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Memory Care around Charleston
The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Valley Center
-26%
-19%
+6%
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
South Charleston
130
No
5
95.2%
$25,006,304.00
$6,587,480.00
26.3%
122.50
2.9373
-
58
-
-26%-19%+6%
Dunbar Center
-38%
-23%
+8%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Dunbar
120
No
27
96.7%
$19,872,877.00
$5,544,463.00
27.9%
111.30
2.7850
1
77
3
-38%-23%+8%
Valley Center
Type of care:
HC
MC
SNF
RC
Community:
South Charleston
Bed Count:
130
Pets Allowed:
No
CCN:
515169
Occupancy:
95.2%
Home Revenue:
$25,006,304.00
Payroll Costs:
$6,587,480.00
Payroll %:
26.3%
Avg Residents/Day:
122.50
Overall Rating:
Adj Nurse Hours:
2.9373
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
58
RN share vs State Avg:
-26%
-26%
Staffing vs State Avg:
-19%
-19%
Occupancy vs State Avg:
+6%
+6%
Dunbar Center
Type of care:
AL
IL
MC
SNF
Community:
Dunbar
Bed Count:
120
Pets Allowed:
No
CCN:
515066
Occupancy:
96.7%
Home Revenue:
$19,872,877.00
Payroll Costs:
$5,544,463.00
Payroll %:
27.9%
Avg Residents/Day:
111.30
Overall Rating:
Adj Nurse Hours:
2.7850
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
77
Severe Citations:
3
RN share vs State Avg:
-38%
-38%
Staffing vs State Avg:
-23%
-23%
Occupancy vs State Avg:
+8%
+8%Places of interest near Valley Center
7.6 miles from city center — 1.43 miles to nearest hospital (WVU Medicine - Thomas Memorial Hospital)
1000 Lincoln Dr, South Charleston, WV 25309
Calculate Travel Distance to Valley Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
264
Total Staff
256
Employees
8
Contractors
48,317
Total Hours (Quarter)
61
Avg Staff/Day
8.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 19 | 8.7 | No |
| Licensed Practical Nurse | 28 | 9.8 | No |
| Certified Nursing Assistant | 80 | 9.6 | No |
Staff by Category
Administration ⓘ
3 staff
5.9hs shift avg
Nursing Staff ⓘ
144 staff
9.5hs shift avg
Physicians & Practitioners ⓘ
11 staff
8.1hs shift avg
Therapy Services ⓘ
25 staff
6.3hs shift avg
Activities & Recreation ⓘ
8 staff
7.1hs shift avg
Social Services ⓘ
7 staff
6.6hs shift avg
Dietary Services ⓘ
64 staff
8hs shift avg
Other Services ⓘ
2 staff
8.1hs shift avg
Contractor Analysis
1.7%
of total hours from contractors
823 contractor hours this quarter
Physical Therapy Aide: 1
Occupational Therapy Aide: 4
Medical Director: 1
Occupational Therapy Assistant: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 80 | 0 | 80 | 17,761 | 91 | 100% | 9.6 |
| Licensed Practical Nurse | 28 | 0 | 28 | 9,722 | 91 | 100% | 9.8 |
| Registered Nurse | 19 | 0 | 19 | 5,448 | 91 | 100% | 8.7 |
| Other Dietary Services Staff | 64 | 0 | 64 | 4,364 | 91 | 100% | 8 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,533 | 74 | 81% | 8.1 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,377 | 66 | 73% | 7.2 |
| Nurse Aide in Training | 17 | 0 | 17 | 1,351 | 59 | 65% | 10.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 1,041 | 66 | 73% | 8.1 |
| Physical Therapy Aide | 3 | 1 | 4 | 758 | 67 | 74% | 6.9 |
| Qualified Activities Professional | 8 | 0 | 8 | 693 | 86 | 95% | 7.1 |
| Nurse Practitioner | 3 | 0 | 3 | 536 | 63 | 69% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 507 | 68 | 75% | 7.5 |
| Administrator | 2 | 0 | 2 | 472 | 59 | 65% | 8 |
| Qualified Social Worker | 6 | 0 | 6 | 457 | 65 | 71% | 5.9 |
| Physical Therapy Assistant | 2 | 0 | 2 | 434 | 69 | 76% | 6.2 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 393 | 60 | 66% | 5 |
| Occupational Therapy Aide | 0 | 4 | 4 | 348 | 40 | 44% | 7.9 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 62 | 44 | 48% | 1.4 |
| Medical Director | 0 | 1 | 1 | 62 | 31 | 34% | 2 |
Health Inspection History
Inspections
Total health citations
58
Citations per inspection
6.44
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 58 citations resulted from standard inspections; and 22 of 58 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than West Virginia averageWest Virginia average: 0.8
Serious Health citations
0
0
100% better than West Virginia averageWest Virginia average: 0.5
0 critical citations
0 serious citations
58 moderate citations
0 minor citations
Citations history (last 3 years)
Resident Rights moderate citation
May 14, 2025
Corrected
Infection Control moderate citation
Oct 09, 2024
Corrected
Pharmacy moderate citation
Oct 09, 2024
Corrected
Care Planning moderate citation
Oct 09, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Partnership
Part of: Genesis Healthcare Center
Resident Census by Payment Source
122
Total Residents
Medicare
8
(6.6%)
ⓘ
Medicaid
99
(81.1%)
ⓘ
Private Pay/Other
15
(12.3%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
In line with West Virginia averageWest Virginia average: 11.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.6
12% worse than West Virginia averageWest Virginia average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.6%
Percent of long-stay residents whose need for help with daily activities has increased
15.6%
17% better than West Virginia averageWest Virginia average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
22.2%
Percent of long-stay residents whose ability to move independently worsened
22.2%
In line with West Virginia averageWest Virginia average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.0%
46% worse than West Virginia averageWest Virginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.6%
Percent of long-stay residents experiencing one or more falls with major injury
1.6%
63% better than West Virginia averageWest Virginia average: 4.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.3%
Percent of long-stay high risk residents with pressure ulcers
9.3%
89% worse than West Virginia averageWest Virginia average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than West Virginia averageWest Virginia average: 2.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.9%
Percent of long-stay residents who lose too much weight
7.9%
21% worse than West Virginia averageWest Virginia average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.1%
Percent of long-stay residents who have depressive symptoms
4.1%
33% better than West Virginia averageWest Virginia average: 6.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.6%
Percent of long-stay residents who received an antipsychotic medication
8.6%
35% better than West Virginia averageWest Virginia average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
In line with West Virginia averageWest Virginia average: 96.8%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with West Virginia averageWest Virginia average: 97.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.55
Number of hospitalizations per 1,000 long-stay resident days.
1.55
17% better than West Virginia averageWest Virginia average: 1.86
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.22
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.22
36% better than West Virginia averageWest Virginia average: 1.92
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
22% better than West Virginia averageWest Virginia average: 78.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
73% better than West Virginia averageWest Virginia average: 1.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.9%
6% better than West Virginia averageWest Virginia average: 79.4%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.3%
7% better than West Virginia averageWest Virginia average: 23.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
5.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.6%
55% better than West Virginia averageWest Virginia average: 12.4%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than West Virginia averageWest Virginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
54.1%
Percentage of residents at or above expected ability to care for themselves at discharge.
54.1%
In line with West Virginia averageWest Virginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
44.2%
Rate of successful return to home or community from a skilled nursing facility.
44.2%
13% worse than West Virginia averageWest Virginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Valley Center based on CMS SNF Cost Reports.
Occupancy Rate
95.2%
↑ 0.5pp vs 2023
Net Income
$266,903
↓ ~$606K vs 2023
Total Payroll
$8,903,409
↑ ~$747K vs 2023
Profit Margin
1.1%
↓ 2.6pp vs 2023
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