Occupancy rate
94%
In line with West Virginia averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Nursing Home in Charleston
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Valley Center
Nursing Home in Charleston
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Valley Center
Valley Center of the Genesis Healthcare Community is a nursing home ideal for residents who seek to relax and recover in South Charleston. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Valley Center cultivates the holistic needs of its residents in a home-like setting.
The services are multidisciplinary for both long-term skilled nursing and rehabilitation, focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement, colostomy care, dementia care, pain management, and wound care. Medical professionals are on-call, including nurse practitioners and physicians.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
130
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
93.8%
Residents per day (avg)
123
Occupancy rate
93.8%
Residents per day (avg)
123
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
30% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
57% of new residents, often for short stays.
Typical stay
22 days
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Privately-owned community
Home revenue
$25.0M
Profit
$266.9K
Privately-owned community
Home revenue
$25.0M
Profit
$266.9K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$18.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$24.7M
130-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 5 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
In line with West Virginia averageOccupied beds
122 / 130
Average residents
77 per day
Facility TypeNursing Home (nh)
StatusActive
IssuanceApril 16, 2025
ExpirationApril 30, 2026
CountyKanawha
License Number130
Valley Center is administrated by Haley Moore.
Supplemental Security Income Beds
Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Certified LTC
130 units
Total beds
130 units
Fax(304)768-4416
Types of Care at Valley Center
Skilled Nursing
Memory Care
Hospice Care
Respite Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
31 visits/inspections
25 health investigations
6 life safety inspections
West Virginia average: 17 inspections
Show Inspection Reports
Latest inspection
Date
June 11, 2025
Plan Of Correction623 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
West Virginia average: 249 deficiencies
Health Inspection History
Inspections
Total health inspections
9
West Virginia average 4.8
Last Health inspection on May 2025
Total health citations
58
West Virginia average 43.1
Citations per inspection
6.44
West Virginia average 9.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
35 of 58 citations resulted from standard inspections; and 22 of 58 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than West Virginia averageWest Virginia average: 0.8
Serious Health citations
0
0
100% better than West Virginia averageWest Virginia average: 0.5
0 critical citations
0 serious citations
58 moderate citations
0 minor citations
Citations history (last 3 years)
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
May 14, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
May 14, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 09, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 09, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 09, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 09, 2024
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 09, 2024
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Oct 09, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Memory Care around Charleston The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Filter by care type
Valley Center
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
South Charleston
130
95.2%
+6%
2.94
-19%
0
58
6.4
0
123
-
5
-
$25.0M
$6.6M
26.3%
515169
Dunbar Center
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Dunbar
120
96.7%
+8%
2.79
-23%
1
77
12.8
3
111
-
27
-
$19.9M
$5.5M
27.9%
515066
Places of interest near Valley Center
7.6 miles from city center — 1.43 miles to nearest hospital (WVU Medicine - Thomas Memorial Hospital)
Calculate Travel Distance to Valley Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
264
Employees
256
Contractors
8
Staff to resident ratio
2.16:1
46% better than West Virginia averageWest Virginia average ratio: 1.48:1
Avg staff/day
61
Average shift
8.7 hours
0% compared with West Virginia averageWest Virginia average: 8.4 hours
Total staff hours (quarter)
48,317
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
19
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
28
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
80
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
1.7%
823 contractor hours this quarter
Occupational Therapy Aide: 4
Occupational Therapy Assistant: 2
Physical Therapy Aide: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 80 | 0 | 80 | 17,761 | 91 | 100% | 9.6 |
| Licensed Practical Nurse | 28 | 0 | 28 | 9,722 | 91 | 100% | 9.8 |
| Registered Nurse | 19 | 0 | 19 | 5,448 | 91 | 100% | 8.7 |
| Other Dietary Services Staff | 64 | 0 | 64 | 4,364 | 91 | 100% | 8 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,533 | 74 | 81% | 8.1 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,377 | 66 | 73% | 7.2 |
| Nurse Aide in Training | 17 | 0 | 17 | 1,351 | 59 | 65% | 10.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 1,041 | 66 | 73% | 8.1 |
| Physical Therapy Aide | 3 | 1 | 4 | 758 | 67 | 74% | 6.9 |
| Qualified Activities Professional | 8 | 0 | 8 | 693 | 86 | 95% | 7.1 |
| Nurse Practitioner | 3 | 0 | 3 | 536 | 63 | 69% | 8 |
| Other Social Services Staff | 1 | 0 | 1 | 507 | 68 | 75% | 7.5 |
| Administrator | 2 | 0 | 2 | 472 | 59 | 65% | 8 |
| Qualified Social Worker | 6 | 0 | 6 | 457 | 65 | 71% | 5.9 |
| Physical Therapy Assistant | 2 | 0 | 2 | 434 | 69 | 76% | 6.2 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 393 | 60 | 66% | 5 |
| Occupational Therapy Aide | 0 | 4 | 4 | 348 | 40 | 44% | 7.9 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 62 | 44 | 48% | 1.4 |
| Medical Director | 0 | 1 | 1 | 62 | 31 | 34% | 2 |
80 Certified Nursing Assistant
% of Days
100%
28 Licensed Practical Nurse
% of Days
100%
19 Registered Nurse
% of Days
100%
64 Other Dietary Services Staff
% of Days
100%
8 Clinical Nurse Specialist
% of Days
81%
6 Speech Language Pathologist
% of Days
73%
17 Nurse Aide in Training
% of Days
65%
2 Mental Health Service Worker
% of Days
73%
4 Physical Therapy Aide
% of Days
74%
8 Qualified Activities Professional
% of Days
95%
3 Nurse Practitioner
% of Days
69%
1 Other Social Services Staff
% of Days
75%
2 Administrator
% of Days
65%
6 Qualified Social Worker
% of Days
71%
2 Physical Therapy Assistant
% of Days
76%
7 Respiratory Therapy Technician
% of Days
66%
4 Occupational Therapy Aide
% of Days
44%
2 Occupational Therapy Assistant
% of Days
48%
1 Medical Director
% of Days
34%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
122 residents
Residents by payment source
Medicare
8 residents (6.6%)
Medicaid
99 residents (81.1%)
Private pay or other
15 residents (12.3%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
In line with West Virginia averageWest Virginia average: 11.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.6
12% worse than West Virginia averageWest Virginia average: 21.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.6%
Percent of long-stay residents whose need for help with daily activities has increased
15.6%
17% better than West Virginia averageWest Virginia average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
22.2%
Percent of long-stay residents whose ability to move independently worsened
22.2%
In line with West Virginia averageWest Virginia average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.0%
46% worse than West Virginia averageWest Virginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.6%
Percent of long-stay residents experiencing one or more falls with major injury
1.6%
63% better than West Virginia averageWest Virginia average: 4.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.3%
Percent of long-stay high risk residents with pressure ulcers
9.3%
89% worse than West Virginia averageWest Virginia average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than West Virginia averageWest Virginia average: 2.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.9%
Percent of long-stay residents who lose too much weight
7.9%
21% worse than West Virginia averageWest Virginia average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.1%
Percent of long-stay residents who have depressive symptoms
4.1%
33% better than West Virginia averageWest Virginia average: 6.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.6%
Percent of long-stay residents who received an antipsychotic medication
8.6%
35% better than West Virginia averageWest Virginia average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
In line with West Virginia averageWest Virginia average: 96.8%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with West Virginia averageWest Virginia average: 97.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.55
Number of hospitalizations per 1,000 long-stay resident days.
1.55
17% better than West Virginia averageWest Virginia average: 1.86
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.22
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.22
36% better than West Virginia averageWest Virginia average: 1.92
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.9%
22% better than West Virginia averageWest Virginia average: 78.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
73% better than West Virginia averageWest Virginia average: 1.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.9%
6% better than West Virginia averageWest Virginia average: 79.4%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.3%
7% better than West Virginia averageWest Virginia average: 23.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
5.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.6%
55% better than West Virginia averageWest Virginia average: 12.4%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than West Virginia averageWest Virginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
54.1%
Percentage of residents at or above expected ability to care for themselves at discharge.
54.1%
In line with West Virginia averageWest Virginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
44.2%
Rate of successful return to home or community from a skilled nursing facility.
44.2%
13% worse than West Virginia averageWest Virginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Valley Center based on CMS SNF Cost Reports.
Occupancy Rate
95.2%
↑ 0.5pp vs 2023
Net Income
$266.9K
↓ ~$606.0K vs 2023
Total Payroll
$8.9M
↑ ~$747.2K vs 2023
Profit Margin
1.1%
↓ 2.6pp vs 2023
Loading trend charts...
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