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Valley Center
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · South Charleston, WV
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of a senior living facility with outdoor seating Cozy common area with comfortable seating and decor Well-set dining room with tables and floral decor Private resident room with two beds and floral decor Cozy interior of a resident's living space Clean kitchen area with utensils and appliances

Valley Center

Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · South Charleston, WV
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1000 Lincoln Dr, South Charleston, WV 25309 View map Calculator: See prices in your area
Valley Center accepts Medicaid, Medicare, and private pay.
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Calculator: See prices in your area
Valley Center accepts Medicaid, Medicare, and private pay.

Overview of Valley Center

Valley Center of the Genesis Healthcare Community is a nursing home ideal for residents who seek to relax and recover in South Charleston. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Valley Center cultivates the holistic needs of its residents in a home-like setting.

The services are multidisciplinary for both long-term skilled nursing and rehabilitation, focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement, colostomy care, dementia care, pain management, and wound care. Medical professionals are on-call, including nurse practitioners and physicians.

Facility Direct Line (304) 768-4400
Facility Direct Line (304) 768-4400

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 47.9% Above WV avg. ▲ 47.9% Above WV avg.WV average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 42.3% Above WV avg. ▲ 42.3% Above WV avg.WV average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 19.5% Below WV avg. ▼ 19.5% Below WV avg.WV average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 28.1% Above WV avg. ▲ 28.1% Above WV avg.WV average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs West Virginia averages

Rank #35 / 42Nurse hours — State benchmarkedThis home is ranked 35th out of 42 homes we track in West Virginia for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the West Virginia average, with a ranking across 42 West Virginia facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 35th out of 42 homes we track in West Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

2h 54m

20% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
41m
Avg State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
39m
−30% State avg: 55m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 34m
−24% State avg: 2h 4m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 34m
−19% State avg: 3h 11m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
1m
−62% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
30m
+30% State avg: 23m per day · National avg: 29m per day

4 of 6 metrics below state avg

Standout metric: Weekend RN is +30% above West Virginia average

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 119 Rank #16 / 75Bed count — State benchmarkedThis home is ranked 16th out of 75 homes we track in West Virginia for bed count. Shows this facility's certified or reported bed count compared to other West Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A newer community that may feature more recent facilities and programs. Rank #23 / 52Years in operation — State benchmarkedThis home is ranked 23rd out of 52 homes we track in West Virginia for years in operation. Shows how long this facility has been in operation compared to other West Virginia facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
1 year
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #81 / 85Walk Score — State benchmarkedThis home is ranked 81st out of 85 homes we track in West Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across West Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
5 / 100
Occupancy rate Info Occupancy higher than 95% suggests steady demand, but availability may be limited.
100% This home is often near full
Higher than the West Virginia average: 89.9%
Occupied beds
119 / 119
Residents per day Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
122
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
130 days

About this community

License Details

Facility TypeNursing Home (NH)
IssuanceApril 16, 2025
CountyKanawha
License Number130

Ownership & Operating Entity

Valley Center is legally operated by 1539 Country Club Road Operations, LLC.

Type Of Units

Supplemental Security Income Beds Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Certified LTC
130 units
Total beds
119 units

Contact Information

Fax(304) 366-9125

Additional Policies & Features

Pets not allowed

Contact Valley Center

Inspection History

In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. WV average 2 Worse Metrics worse than West Virginia average:
• Total deficiencies (150% above)
• Deficiencies per inspection (31% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWV Averagevs. WV Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 623249 This facility has 150% more total deficiencies than a typical West Virginia nursing home (623 vs. WV avg 249).↑ 150% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.62.75 This facility has 31% more deficiencies per inspection than a typical West Virginia nursing home (3.6 vs. WV avg 2.75).↑ 31% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWV Averagevs. WV Avg
Total inspections Info Combined count of all inspections conducted at this facility. 17217 This facility has had 912% more total inspections than the West Virginia average (172 vs. WV avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↑ 912% more
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2023 · 3 years of data
Total health inspections 9

West Virginia average 4.8

Last Health inspection on May 2025

Total health citations
58 Rank #32 / 43Health citations — State benchmarkedThis home is ranked 32nd out of 43 homes we track in West Virginia for health citations. Shows this facility's total health deficiency citations benchmarked to the West Virginia State average, with a ranking across all 43 WV facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

West Virginia average 43.1

Citations per inspection
6.44 Rank #7 / 43Citations per inspection — State benchmarkedThis home is ranked 7th out of 43 homes we track in West Virginia for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the West Virginia mean across 43 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

West Virginia average 9.25

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

35 of 58 citations resulted from standard inspections; and 22 of 58 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than West Virginia average

West Virginia average: 0.8

Serious health citations
0
100% better than West Virginia average

West Virginia average: 0.5

0 critical citations West Virginia average: 0.8
0 serious citations West Virginia average: 0.5
58 moderate citations West Virginia average: 41.5
0 minor citations West Virginia average: 0.3
Citations history (last 3 years)
Resident Rights moderate citation May 14, 2025
Corrected
Infection Control moderate citation Oct 09, 2024
Corrected
Pharmacy moderate citation Oct 09, 2024
Corrected
Care Planning moderate citation Oct 09, 2024
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 224
Employees 218
Contractors 6
Staff to resident ratio 1.84 : 1
24% more staff per resident than West Virginia average
West Virginia average ratio: 1.48 : 1 West Virginia average ratio: 1.48 : 1See full West Virginia ranking
Avg staff/day 60
Average shift 8.7 hours
0% compared with West Virginia average
West Virginia average: 8.4 hours West Virginia average shift: 8.4 hoursSee full West Virginia ranking
Total staff hours (quarter) 47,832

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 19 total: 18 full-time employees and 1 contractor. 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 27 LPN Staff are full-time employees. No contractors work on this role. 27
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 63 CNA Staff are full-time employees. No contractors work on this role. 63
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

1%

456 contractor hours this quarter

Occupational Therapy Assistant: 2 Occupational Therapy Aide: 2 Registered Nurse: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6306319,19192100%9.5
Licensed Practical Nurse270279,88192100%9.7
Registered Nurse181194,91492100%8.1
Other Dietary Services Staff560564,86492100%8.1
Clinical Nurse Specialist5051,8886470%8.3
Speech Language Pathologist4041,3276975%7
Mental Health Service Worker2029316470%7.8
Qualified Activities Professional9096249199%6.8
Physical Therapy Assistant3035937480%5.4
Nurse Practitioner5055456773%6.9
Other Social Services Staff1015316773%7.9
Physical Therapy Aide5055236672%6.4
Administrator1014886166%8
Qualified Social Worker5054386672%6.3
Occupational Therapy Aide0223263841%8.2
Nurse Aide in Training7073211718%9.4
Respiratory Therapy Technician7073195762%4.7
Occupational Therapy Assistant022724953%1.4
Medical Director011582224%2.6
63 Certified Nursing Assistant
% of Days 100%
27 Licensed Practical Nurse
% of Days 100%
19 Registered Nurse
% of Days 100%
56 Other Dietary Services Staff
% of Days 100%
View All Staffing Data in Charleston

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.4
In line with West Virginia average

West Virginia average: 11.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.6
12% worse than West Virginia average

West Virginia average: 21.1

Long-stay resident measures
Significantly above average West Virginia avg: 3.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.6%
17% better than West Virginia average

West Virginia average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 22.2%
In line with West Virginia average

West Virginia average: 21.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 33.0%
46% worse than West Virginia average

West Virginia average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.6%
63% better than West Virginia average

West Virginia average: 4.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.3%
89% worse than West Virginia average

West Virginia average: 4.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than West Virginia average

West Virginia average: 2.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.9%
21% worse than West Virginia average

West Virginia average: 6.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.1%
33% better than West Virginia average

West Virginia average: 6.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 8.6%
35% better than West Virginia average

West Virginia average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.8%
In line with West Virginia average

West Virginia average: 96.8%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.1%
In line with West Virginia average

West Virginia average: 97.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.55
17% better than West Virginia average

West Virginia average: 1.86

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.22
36% better than West Virginia average

West Virginia average: 1.92

Short-stay resident measures
Below average West Virginia avg: 2.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.9%
22% better than West Virginia average

West Virginia average: 78.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.3%
73% better than West Virginia average

West Virginia average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 83.9%
6% better than West Virginia average

West Virginia average: 79.4%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.3%
7% better than West Virginia average

West Virginia average: 23.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 5.6%
55% better than West Virginia average

West Virginia average: 12.4%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than West Virginia average

West Virginia average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 54.1%
In line with West Virginia average

West Virginia average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 44.2%
13% worse than West Virginia average

West Virginia average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

30% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

57% of new residents, often for short stays.

Typical stay 22 days

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 122
Medicare
8
6.6% of residents
Medicaid
99
81.1% of residents
Private pay or other
15
12.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$19.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$266.9K
For-profit Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$19.7M Rank #5 / 34Net patient revenue — State benchmarkedThis home is ranked 5th out of 34 homes we track in West Virginia. Shows this facility's net patient revenue compared to the West Virginia average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$266.9K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #10 / 34Payroll costs — State benchmarkedThis home is ranked 10th out of 34 homes we track in West Virginia. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the West Virginia average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$7.4M 37.4% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #21 / 34Payroll % of net patient revenue — State benchmarkedThis home is ranked 21st out of 34 homes we track in West Virginia. Shows payroll as a percentage of net patient revenue versus the West Virginia average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$12.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$19.4M
How we calculate these figures

This home is administered by .

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 515169

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 22 days.

Admissions
364 total

Coverage residents most often arrive under.

Medicare 30%
Private pay 57%
Medicaid 13%
Discharges
349 total

Coverage residents most often leave under.

Medicare 27%
Private pay 48%
Medicaid 25%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Valley Center

Address 3.2 miles from city center Info Estimated distance in miles from South Charleston's city center to Valley Center's address, calculated via Google Maps. — 1.43 miles to nearest hospital (WVU Medicine - Thomas Memorial Hospital)

Calculate Travel Distance to Valley Center

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Address

Compare Nursing Homes around Charleston

Info below is compiled from CMS reports & the WV Dept. of Health & Human Resources, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The West Virginia average is: 47.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Edgewood Summit ★ ★ ★ ★ ☆
NH
AL
IL
MC
RESC
SNF
Charleston (Edgewood)
42
Facility 42
WV AVG 80
Rank #65 / 75
83.3%
Facility 83.3%
WV AVG 80.7%
Rank #37 / 62
+3%
5.89
Facility 5.89
WV AVG 3.62
Rank #1 / 42
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ -35%+63%
$0
Facility $0
WV AVG $52.9k
Rank #1 / 43
16
Facility 16
WV AVG 43.1
Rank #1 / 43
5.3
Facility 5.3
WV AVG 9.3
Rank #3 / 43
-35-
10
Facility 10
WV AVG 37
Rank #73 / 85
Edgewood Summit Inc
$2.1MFiscal year ending 06/2024
Facility $2.1MFiscal year ending 06/2024
WV AVG $13.4M
Rank #34 / 34
$5.8MFiscal year ending 06/2024
Facility $5.8MFiscal year ending 06/2024
WV AVG $5.7M
Rank #15 / 34
277.9%Fiscal year ending 06/2024
Facility 277.9%Fiscal year ending 06/2024
WV AVG 47.8%
Rank #1 / 34
515193
Valley Center ★ ★ ★ ★ ☆
NH
HOS
PC
RC
SNF
South Charleston (Rock Lake Village)
119
Facility 119
WV AVG 80
Rank #16 / 75
--
2.91
Facility 2.91
WV AVG 3.62
Rank #35 / 42
 ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ -11%-20%
$0
Facility $0
WV AVG $52.9k
Rank #1 / 43
58
Facility 58
WV AVG 43.1
Rank #32 / 43
6.4
Facility 6.4
WV AVG 9.3
Rank #7 / 43
-122-
5
Facility 5
WV AVG 37
Rank #81 / 85
1539 Country Club Road Operations, LLC
$19.7MFiscal year ending 06/2024
Facility $19.7MFiscal year ending 06/2024
WV AVG $13.4M
Rank #5 / 34
$7.4MFiscal year ending 06/2024
Facility $7.4MFiscal year ending 06/2024
WV AVG $5.7M
Rank #10 / 34
37.4%Fiscal year ending 06/2024
Facility 37.4%Fiscal year ending 06/2024
WV AVG 47.8%
Rank #21 / 34
515169
Complete Care at Oak Ridge LLC ★ ★ ★ ☆ ☆
NH
HOS
PC
RC
SNF
Charleston
74
Facility 74
WV AVG 80
Rank #37 / 75
95.9%
Facility 95.9%
WV AVG 80.7%
Rank #7 / 62
+19%
3.25
Facility 3.25
WV AVG 3.62
Rank #24 / 42
 ★ ★ ★ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ +101%-10%
$16.0k
Facility $16.0k
WV AVG $52.9k
Rank #24 / 43
37
Facility 37
WV AVG 43.1
Rank #18 / 43
12.3
Facility 12.3
WV AVG 9.3
Rank #33 / 43
171-
2
Facility 2
WV AVG 37
Rank #85 / 85
Complete Care At Oak Ridge LLC
$11.6MFiscal year ending 12/2023
Facility $11.6MFiscal year ending 12/2023
WV AVG $13.4M
Rank #20 / 34
$3.8MFiscal year ending 12/2023
Facility $3.8MFiscal year ending 12/2023
WV AVG $5.7M
Rank #22 / 34
32.9%Fiscal year ending 12/2023
Facility 32.9%Fiscal year ending 12/2023
WV AVG 47.8%
Rank #29 / 34
515174
Dunbar Center ★ ★ ☆ ☆ ☆
NH
HOS
RC
SNF
Dunbar
120
Facility 120
WV AVG 80
Rank #10 / 75
95.8%
Facility 95.8%
WV AVG 80.7%
Rank #8 / 62
+19%
3.02
Facility 3.02
WV AVG 3.62
Rank #33 / 42
 ★ ☆ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ★ -50%-16%
$82.0k
Facility $82.0k
WV AVG $52.9k
Rank #39 / 43
77
Facility 77
WV AVG 43.1
Rank #38 / 43
12.8
Facility 12.8
WV AVG 9.3
Rank #34 / 43
3115-
27
Facility 27
WV AVG 37
Rank #51 / 85
Dunbar Center
$18.5MFiscal year ending 06/2024
Facility $18.5MFiscal year ending 06/2024
WV AVG $13.4M
Rank #7 / 34
$6.2MFiscal year ending 06/2024
Facility $6.2MFiscal year ending 06/2024
WV AVG $5.7M
Rank #14 / 34
33.4%Fiscal year ending 06/2024
Facility 33.4%Fiscal year ending 06/2024
WV AVG 47.8%
Rank #27 / 34
515066
Nursing Home Explorer

Financial Assistance for
Nursing Home in West Virginia

Valley Center is located in South Charleston, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.

Get Financial aid guidance

Aged and Disabled Waiver

WV Medicaid A&D Waiver

Age 65+ or disabled
General West Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WV

Rural state; limited providers in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home aides

West Virginia Lighthouse Program

WV Lighthouse

Age 60+
General West Virginia resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
WV

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Older Americans Act (OAA) Services

West Virginia OAA Services

Age 60+
General WV resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WV

Includes Meals on Wheels; serves ~20,000 annually; rural emphasis.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

West Virginia Medicare Savings Program

Age 65+ or disabled
General WV resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WV

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Energy Assistance Program (LIEAP)

West Virginia LIEAP

Age 60+ prioritized
General WV resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WV

Covers gas, electric, wood; emergency aid available.

Benefits
Heating aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

West Virginia Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; WV resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
WV

Includes grandparent caregivers; serves ~1,500 annually.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

West Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WV resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WV

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Homestead Exemption for Seniors

West Virginia Homestead Exemption

Age 65+ or totally disabled
General WV resident, homeowner (homestead).
Income Limits (2025) None; tax-based eligibility.
Asset Limits Not assessed.
WV

$20,000 assessed value exemption; saves ~$200-$400/year.

Benefits
Tax exemption (~$200-$400/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

West Virginia SFMNP

Age 60+
General WV resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WV

Vouchers (~$50/season); serves ~10,000 annually.

Benefits
Vouchers (~$50/season) for produce at farmers’ markets

Frequently Asked Questions about Valley Center

What neighborhood is Valley Center in?

Valley Center is in the Rock Lake Village neighborhood of South Charleston.

Who is the owner of Valley Center?

Valley Center is legally operated by 1539 Country Club Road Operations, LLC.

Is Valley Center in a walkable area?

Valley Center has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Valley Center?

According to WV state health department records, Valley Center's license number is 130.

What is the occupancy rate at Valley Center?

Valley Center's occupancy is 100%.

How long has Valley Center been in business?

Valley Center has been operating for approximately 1 year, based on available licensing and registration records.

Are pets allowed at Valley Center?

No, Valley Center has a no-pet policy.

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