Total health inspections
4
Missouri average 6.6
Last Health inspection on May 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Valley Manor and Rehabilitation Center
Nursing Home
Valley Manor and Rehabilitation Center
Nursing Home
Valley Manor and Rehabilitation Center is a Medicare and Medicaid certified home located in historic Excelsior Springs, Missouri. It specializes in rehabilitation services such as Physical, Occupational, and Speech therapies, and offers long-term care and short-stay rehabilitation services. The facility creates a safe, clean, and comfortable environment for residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
53.2%
Residents per day (avg)
69
Occupancy rate
53.2%
Residents per day (avg)
69
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
28 days
Private pay
61% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Corporation
Home revenue
$6.1M
Profit
$567.8K
Proprietary home
Corporation
Home revenue
$6,062,701.00
Profit
$567,837.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.5M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility Type
SNF
Additional licensing details
CMS Certification Number:
265356
Certification type:
Medicare/Medicaid
County:
CLAY
Accreditations:
Medicare and Medicaid certified
Awards:
2018, 2019 and 2020 Nursing Deficiency Free State Survey
Inspection Rating:
FOUR star facility
Ownership & operating entity
Valley Manor and Rehabilitation Center is administrated by DOREEN HASENBECK.
Owner name:
EXCELSIOR SPRINGS #1, INC
Care Services
Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
Amenities & Lifestyle
Programs & Activities
Specific Programs
Rehabilitation services, Long term care, Short stay rehabilitation services
Operating Hours
24 hours a day, 7 days a week
Dining & Nutrition
Food Description
Nutritious meals provided.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Compare Nursing Homes around Missouri
The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Aberdeen Heights
-32%
+39%
+39%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 63122-5536
38
No
-
ASHFIELD ACTIVE LIVING AND WELLNESS COMMUNITIES, INC.
92.6%
$27,329,327.00
$7,175,451.00
26.3%
34.30
5.1831
9
-
-32%+39%+39%
Bertrand Nursing And Rehab Center
+42%
-2%
+18%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Bertrand
60
No
5
CHANCE, DON
78.8%
$5,145,452.00
$2,268,233.00
44.1%
53.70
3.6515
10
-
+42%-2%+18%
Adair Village
-2%
+5%
-67%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 64735-1127
120
No
-
VOGT, MARK
21.7%
$2,609,859.00
$1,035,294.00
39.7%
51.50
3.9409
29
2
-2%+5%-67%
Valley Manor and Rehabilitation Center
-31%
-20%
-20%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 64024-1168
120
No
-
BUZARD, ROBERT
53.2%
$5,926,272.00
$1,826,338.00
30.8%
69.10
2.9960
25
-
-31%-20%-20%
Good Shepherd Care Community
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Concordia
-
No
38
-
-
-
-
-
-
-
-
-
-
-
Aberdeen Heights
Type of care:
SNF
AL
Community:
MO 63122-5536
Bed Count:
38
Pets Allowed:
No
Operator:
ASHFIELD ACTIVE LIVING AND WELLNESS COMMUNITIES, INC.
CCN:
265841
Occupancy:
92.6%
Home Revenue:
$27,329,327.00
Payroll Costs:
$7,175,451.00
Payroll %:
26.3%
Avg Residents/Day:
34.30
Overall Rating:
Adj Nurse Hours:
5.1831
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
9
RN share vs State Avg:
-32%
-32%
Staffing vs State Avg:
+39%
+39%
Occupancy vs State Avg:
+39%
+39%
Bertrand Nursing And Rehab Center
Type of care:
SNF
AL
Community:
Bertrand
Bed Count:
60
Pets Allowed:
No
Operator:
CHANCE, DON
CCN:
265678
Occupancy:
78.8%
Home Revenue:
$5,145,452.00
Payroll Costs:
$2,268,233.00
Payroll %:
44.1%
Avg Residents/Day:
53.70
Overall Rating:
Adj Nurse Hours:
3.6515
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
10
RN share vs State Avg:
+42%
+42%
Staffing vs State Avg:
-2%
-2%
Occupancy vs State Avg:
+18%
+18%
Adair Village
Type of care:
SNF
AL
Community:
MO 64735-1127
Bed Count:
120
Pets Allowed:
No
Operator:
VOGT, MARK
CCN:
265347
Occupancy:
21.7%
Home Revenue:
$2,609,859.00
Payroll Costs:
$1,035,294.00
Payroll %:
39.7%
Avg Residents/Day:
51.50
Overall Rating:
Adj Nurse Hours:
3.9409
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
29
Severe Citations:
2
RN share vs State Avg:
-2%
-2%
Staffing vs State Avg:
+5%
+5%
Occupancy vs State Avg:
-67%
-67%
Valley Manor and Rehabilitation Center
Type of care:
SNF
AL
Community:
MO 64024-1168
Bed Count:
120
Pets Allowed:
No
Operator:
BUZARD, ROBERT
CCN:
265356
Occupancy:
53.2%
Home Revenue:
$5,926,272.00
Payroll Costs:
$1,826,338.00
Payroll %:
30.8%
Avg Residents/Day:
69.10
Overall Rating:
Adj Nurse Hours:
2.9960
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
25
RN share vs State Avg:
-31%
-31%
Staffing vs State Avg:
-20%
-20%
Occupancy vs State Avg:
-20%
-20%Places of interest near Valley Manor and Rehabilitation Center
240.9 miles from city center
EXCELSIOR SPRINGS, MO 64024-1168
Calculate Travel Distance to Valley Manor and Rehabilitation Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
93
Total Staff
77
Employees
16
Contractors
22,044
Total Hours (Quarter)
31
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 8.5 | No |
| Licensed Practical Nurse | 10 | 8.4 | No |
| Certified Nursing Assistant | 29 | 7.8 | No |
Staff by Category
Administration ⓘ
3 staff
8hs shift avg
Nursing Staff ⓘ
72 staff
8.3hs shift avg
Physicians & Practitioners ⓘ
1 staff
8hs shift avg
Therapy Services ⓘ
13 staff
4.3hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
7.2hs shift avg
Dietary Services ⓘ
2 staff
8.1hs shift avg
Other Services ⓘ
1 staff
8.6hs shift avg
Contractor Analysis
7.2%
of total hours from contractors
1,580 contractor hours this quarter
Physical Therapy Aide: 4
Qualified Social Worker: 1
Speech Language Pathologist: 3
Physical Therapy Assistant: 3
Respiratory Therapy Technician: 1
Occupational Therapy Aide: 1
Medical Director: 2
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 29 | 0 | 29 | 7,030 | 91 | 100% | 7.8 |
| Nurse Aide in Training | 21 | 0 | 21 | 4,302 | 91 | 100% | 8.9 |
| Licensed Practical Nurse | 10 | 0 | 10 | 3,042 | 90 | 99% | 8.4 |
| Registered Nurse | 5 | 0 | 5 | 2,123 | 91 | 100% | 8.5 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,925 | 90 | 99% | 8.5 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 2 | 0 | 2 | 511 | 62 | 68% | 8.1 |
| Dental Services Staff | 1 | 0 | 1 | 490 | 57 | 63% | 8.6 |
| Qualified Social Worker | 0 | 1 | 1 | 483 | 67 | 74% | 7.2 |
| Physical Therapy Aide | 0 | 4 | 4 | 457 | 70 | 77% | 6.3 |
| Speech Language Pathologist | 0 | 3 | 3 | 405 | 70 | 77% | 5.2 |
| Physical Therapy Assistant | 0 | 3 | 3 | 110 | 51 | 56% | 1.6 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 41 | 23 | 25% | 1.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 31 | 6 | 7% | 5.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 30 | 3 | 3% | 9.9 |
| Medical Director | 0 | 2 | 2 | 24 | 3 | 3% | 8 |
Health Inspection History
Inspections
Total health citations
25
Citations per inspection
6.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
22 of 25 citations resulted from standard inspections; 1 of 25 resulted from complaint investigations; and 2 of 25 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Missouri averageMissouri average: 0.7
Serious Health citations
0
0
100% better than Missouri averageMissouri average: 1
0 critical citations
0 serious citations
25 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
May 01, 2025
Corrected
Infection Control moderate citation
Jul 10, 2024
Corrected
Infection Control moderate citation
Jul 10, 2024
Corrected
Nutrition moderate citation
Jul 10, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: CASTLE PARTNERS
Resident Census by Payment Source
69
Total Residents
Medicare
3
(4.3%)
ⓘ
Medicaid
35
(50.7%)
ⓘ
Private Pay/Other
31
(44.9%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.8
44% worse than Missouri averageMissouri average: 10.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.5
57% worse than Missouri averageMissouri average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
33.5%
Percent of long-stay residents whose need for help with daily activities has increased
33.5%
70% worse than Missouri averageMissouri average: 19.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
37.4%
Percent of long-stay residents whose ability to move independently worsened
37.4%
81% worse than Missouri averageMissouri average: 20.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.6%
14% worse than Missouri averageMissouri average: 18.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
In line with Missouri averageMissouri average: 4.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.4%
Percent of long-stay high risk residents with pressure ulcers
3.4%
32% better than Missouri averageMissouri average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.5%
Percent of long-stay residents with a urinary tract infection
2.5%
8% better than Missouri averageMissouri average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.5%
Percent of long-stay residents who lose too much weight
0.5%
92% better than Missouri averageMissouri average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
15.0%
Percent of long-stay residents who have depressive symptoms
15.0%
16% worse than Missouri averageMissouri average: 12.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
14.6%
Percent of long-stay residents who received an antipsychotic medication
14.6%
34% better than Missouri averageMissouri average: 22.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
58.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
58.5%
31% worse than Missouri averageMissouri average: 85.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.2%
11% worse than Missouri averageMissouri average: 90.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
29.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
29.4%
56% worse than Missouri averageMissouri average: 66.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Missouri averageMissouri average: 2.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
5.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
5.9%
91% worse than Missouri averageMissouri average: 63.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Valley Manor and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
53.2%
↑ 0.7pp vs 2022
Net Income
$567,837
↑ ~$460K vs 2022
Total Payroll
$2,346,607
↑ ~$61K vs 2022
Profit Margin
9.6%
↑ 7.6pp vs 2022
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