Citations (last 4 years)
Citations (over 4 years)
13.8 citations/year
Citations are regulatory findings recorded during state inspections.
245% worse than California average
California average: 4 citations/yearCitations per year
24
18
12
6
0
Inspection Report
Complaint Investigation
Citations: 1
Date: Jun 13, 2025
Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to ensure a resident's right to retain and use personal possessions after items were reported missing.
Complaint Details
The complaint involved Resident 1 reporting missing personal items on 05/23/2025. The facility did not complete a theft and loss monitoring form at the time, delayed investigation beyond the ten-day policy, and failed to replace or reimburse the items before the resident's discharge.
Findings
The facility failed to follow policy to investigate and offer replacement or reimbursement for a resident's missing personal items, specifically a pair of shoes and a hinged knee brace. The investigation and resolution process was delayed beyond the facility's ten-day policy, and no theft and loss form was initially completed.
Citations (1)
F 0557: The facility failed to ensure one resident's right to retain and use personal possessions when missing items were not investigated or replaced timely. The resident's pair of shoes and hinged knee brace were lost without replacement or reimbursement.
Report Facts
Estimated value of missing items: 100
Date missing items reported: May 23, 2025
Date survey completed: Jun 13, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Social Services Director | Social Services Director | Responsible for investigating missing resident belongings and completing theft and loss monitoring forms |
| Assistant Director of Nursing | Assistant Director of Nursing | Reviewed missing items investigation and progress notes |
| Director of Nursing | Director of Nursing | Oversaw missing items investigation process and policy adherence |
| Registered Nurse | Registered Nurse | Reviewed resident's inventory of personal effects and admission records |
Inspection Report
Citations: 1
Date: May 6, 2025
Visit Reason
The inspection was conducted due to a break-in at the facility's sheds on 2025-04-29, which resulted in unsecured resident protected health information (PHI) and staff private information being exposed.
Findings
The facility failed to protect and secure resident PHI and staff private information stored in filing cabinets inside two wooden sheds that were broken into and left unsecured from 2025-04-29 until 2025-05-06. The filing cabinets contained sensitive information including resident medical records and employee files and were not locked. The facility relocated the filing cabinets to a locked metal shed on 2025-05-06. Several facility staff were unaware that PHI and private information were stored in the sheds.
Citations (1)
Failure to safeguard resident-identifiable information and maintain medical records in accordance with accepted professional standards due to unsecured storage in broken-into sheds.
Report Facts
Number of sheds broken into: 2
Number of files: 200
Number of sheds: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Environmental Service Director | Environmental Service Director | Interviewed regarding the unsecured sheds and storage of PHI |
| Medical Records Director | Medical Records Director | Interviewed regarding the unsecured filing cabinets containing PHI |
| Assistant Director of Nursing | Assistant Director of Nursing | Interviewed about awareness of PHI storage and security |
| Director of Nursing | Director of Nursing | Interviewed about the break-in and security of PHI |
| Administrator | Administrator | Interviewed about facility knowledge and response to the break-in and PHI security |
Inspection Report
Complaint Investigation
Citations: 2
Date: Apr 9, 2025
Visit Reason
The inspection was conducted due to a complaint investigation regarding a medication error involving the incorrect administration of lorazepam to a resident (Resident 1) at Valley Skilled Nursing Center.
Complaint Details
The complaint investigation focused on a medication error where Registered Nurse 2 administered lorazepam to Resident 1 earlier than ordered. The error was reported to the physician, but documentation was incomplete and an incident report was not filed. The investigation included interviews with nursing staff and review of medical records.
Findings
The facility failed to ensure medications were administered according to physician orders, resulting in Resident 1 receiving lorazepam earlier than prescribed. Additionally, the medication administration was not properly documented in the Medication Administration Record (MAR) or incident reports, potentially affecting care delivery and causing risk of medication errors.
Citations (2)
F 0755: The facility failed to provide pharmaceutical services to meet the needs of Resident 1 when lorazepam was administered earlier than prescribed, risking respiratory depression and other side effects.
F 0842: The facility failed to maintain complete and accurate medical records for Resident 1, as the lorazepam dose was not documented in the MAR or incident report, risking errors in medical treatment and plan of care.
Report Facts
Medication dose: 0.5
Medication administration time: 16.75
Medication administration time: 11.45
Employees mentioned
| Name | Title | Context |
|---|---|---|
| RN 2 | Registered Nurse | Named in medication error finding for administering lorazepam early and incomplete documentation |
| Assistant Director of Nursing | Assistant Director of Nursing | Interviewed regarding medication error and facility procedures |
| Director of Nursing | Director of Nursing | Interviewed regarding medication error, documentation, and monitoring |
| LVN | Licensed Vocational Nurse | Interviewed regarding notification procedures following medication errors |
Inspection Report
Complaint Investigation
Citations: 2
Date: Mar 27, 2025
Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to timely report an injury of unknown origin for Resident 1, which was not reported to the California Department of Public Health and the ombudsman within the required 2-hour timeframe.
Complaint Details
The complaint investigation found that the facility failed to report an injury of unknown origin for Resident 1 within the required 2-hour timeframe to the California Department of Public Health and the ombudsman, resulting in delayed investigation and risk to the resident. The complaint was substantiated based on interviews and record reviews.
Findings
The facility failed to report an injury of unknown origin for Resident 1 in a timely manner, resulting in delayed investigation and potential risk of physical harm. Additionally, the facility failed to develop and implement a comprehensive, person-centered care plan for Resident 1's newly developed lumps and bruising, with insufficient individualized objectives, timeframes, goals, and interventions.
Citations (2)
Failure to timely report an injury of unknown origin to proper authorities within 2 hours as required by law.
Failure to develop and implement a comprehensive person-centered care plan for Resident 1's right shoulder lump and chest bruising with thorough and individualized objectives, timeframes, goals, and interventions.
Report Facts
Lump measurement: 12
Lump measurement: 7
Pain medication dosage: 5.325
Date of injury documentation: 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Vocational Nurse 1 | Licensed Vocational Nurse | Assessed Resident 1's right shoulder lump and reported on injury and care |
| Director of Nursing | Director of Nursing | Reviewed Resident 1's records and stated reporting requirements and care plan deficiencies |
| Director of Staff Development | Director of Staff Development | Interviewed regarding reporting procedures for injuries of unknown origin |
| Assistant Director of Nursing | Assistant Director of Nursing | Reviewed and commented on Resident 1's care plans and documentation |
Inspection Report
Complaint Investigation
Citations: 7
Date: Mar 14, 2025
Visit Reason
The inspection was conducted based on complaint investigations and regulatory oversight to assess compliance with resident rights, care standards, infection control, and other regulatory requirements at Valley Skilled Nursing Center.
Complaint Details
The visit was complaint-related, investigating allegations of abuse, inadequate care, infection control breaches, and failure to follow physician orders.
Findings
The facility was found deficient in multiple areas including failure to protect residents from abuse, inaccurate PASARR screening, inadequate assistance with activities of daily living, improper catheter care, failure to administer oxygen per physician orders, failure to accommodate resident food allergies and preferences, and failure to implement infection prevention and control practices including enhanced barrier precautions and proper medication handling.
Citations (7)
Failed to protect Resident #44 from physical abuse by another resident.
Failed to ensure accurate Level I PASARR screening for Resident #35's serious mental illness diagnosis.
Failed to assist Resident #7 with nail care as part of activities of daily living.
Failed to provide indwelling urinary catheter care per policy and maintain catheter bag below bladder level for Resident #111.
Failed to administer oxygen according to physician orders for Residents #6, #24, and #111.
Failed to provide food accommodating allergies and preferences for Residents #257 and #41.
Failed to implement infection prevention and control program including enhanced barrier precautions and proper infection control practices for Residents #111, #24, #46, and others.
Report Facts
Residents affected: 1
Residents affected: 1
Residents affected: 1
Residents affected: 1
Residents affected: 3
Residents affected: 2
Residents affected: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nursing Assistant #1 | CNA | Witnessed abuse incident and involved in catheter care and wound care infection control breaches |
| Licensed Vocational Nurse #14 | LVN | Administered medications via gastrostomy tube without gown; unaware of enhanced barrier precautions |
| Certified Nursing Assistant #6 | CNA | Documented oxygen saturation and involved in care of Resident #6 |
| Registered Nurse #9 | RN | Prepared medications with bare hands; failed to follow medication handling protocols |
| Dietary Aide #12 | Dietary Aide | Responsible for plating meals and checking tray cards for allergies and preferences |
| Dietary Manager | Dietary Manager | Printed tray cards and oversaw dietary staff checking allergies and preferences |
| Director of Nursing | DON | Provided multiple interviews regarding expectations for care, infection control, and policy adherence |
| Medical Doctor #5 | MD | Provided medical oversight and expectations for oxygen therapy and infection control |
| Director of Staff Development | DSD | Performed wound care with infection control breaches |
| Certified Nursing Assistant #20 | CNA | Failed to wear PPE during transfer and linen removal for Resident #24 on enhanced barrier precautions |
| Registered Dietician | RD | Discussed allergy list management and dietary preferences |
Inspection Report
Routine
Citations: 7
Date: Mar 14, 2025
Visit Reason
Routine inspection of Valley Skilled Nursing Center to assess compliance with regulatory requirements including resident care, infection control, and dietary services.
Findings
The facility was found deficient in protecting residents from abuse, ensuring accurate PASARR screening, providing adequate assistance with activities of daily living, catheter care, oxygen administration, dietary accommodations for allergies and preferences, and infection prevention and control practices including enhanced barrier precautions and medication handling.
Citations (7)
F 0600: The facility failed to protect Resident #44 from physical abuse by another resident. The incident was isolated with minimal harm.
F 0645: The facility failed to ensure Resident #35's PASARR screening accurately reflected a diagnosis of depression.
F 0677: The facility failed to provide nail care for Resident #7, who was dependent on staff for personal hygiene.
F 0690: The facility failed to provide proper urinary catheter care and maintain the catheter bag below the bladder level for Resident #111.
F 0695: The facility failed to administer oxygen according to physician orders for Residents #6, #24, and #111, including inappropriate oxygen flow settings.
F 0806: The facility failed to accommodate food allergies and preferences for Residents #257 and #41, serving foods containing allergens or disliked items without substitution.
F 0880: The facility failed to ensure enhanced barrier precautions were followed for Residents #111 and #24, and failed to follow infection control practices during medication administration for Resident #46 and wound care for Resident #111.
Report Facts
Residents reviewed for ADLs: 5
Residents reviewed for respiratory therapy: 4
Residents reviewed for transmission based precautions: 7
Residents reviewed for medication administration: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| CNA #1 | Certified Nursing Assistant | Witnessed abuse incident and involved in catheter care and wound care with infection control deficiencies. |
| LVN #14 | Licensed Vocational Nurse | Administered medications via gastrostomy tube without gown and unaware of enhanced barrier precautions. |
| RN #9 | Registered Nurse | Prepared medications with bare hands and failed to follow infection control practices. |
| CNA #6 | Certified Nursing Assistant | Observed providing oxygen and assisting Resident #6; involved in dietary tray delivery for Resident #41. |
| Dietary Aide #12 | Dietary Aide | Responsible for plating meals and checking tray cards; acknowledged errors in allergy accommodations. |
| Dietary Manager | Dietary Manager | Oversaw dietary staff and tray card printing; acknowledged need for double checking allergies and preferences. |
| Director of Nursing | Director of Nursing | Provided multiple interviews regarding expectations for care, infection control, and dietary compliance. |
| Medical Doctor #5 | Medical Doctor | Provided clinical expectations for oxygen therapy and infection control practices. |
| Infection Preventionist | Infection Preventionist | Acknowledged lack of staff training and signage on enhanced barrier precautions. |
| CNA #20 | Certified Nursing Assistant | Failed to wear gown and gloves during transfer and linen removal for Resident #24 on enhanced barrier precautions. |
| DSD | Director of Staff Development / Wound Care Nurse | Performed wound care but failed to perform hand hygiene between glove changes. |
Inspection Report
Complaint Investigation
Citations: 1
Date: Jan 15, 2025
Visit Reason
The inspection was conducted to investigate a complaint regarding the inappropriate prescribing and administration of psychotropic medication, specifically Divalproex sodium, to Resident 1 without determining the appropriate indication for use.
Complaint Details
The complaint investigation focused on Resident 1's administration of Divalproex sodium without a proper diagnosis of seizure disorder. Interviews with nursing staff and review of medical records confirmed the medication was given unnecessarily, leading to concerns from the resident's responsible party and potential side effects.
Findings
The facility failed to follow its policies and procedures on psychotropic medication use by administering Divalproex sodium to Resident 1 without a valid diagnosis of seizure disorder. This increased the resident's risk of serious side effects including nausea, vomiting, headaches, liver complications, tardive dyskinesia, and changes in mood and behavior.
Citations (1)
F 0758: The facility failed to follow policies regarding safe prescribing and administering of psychotropic medication by giving Divalproex sodium to Resident 1 without determining the appropriate indication for use. This increased the risk of serious side effects including nausea, vomiting, headaches, liver complications, tardive dyskinesia, and mood changes.
Report Facts
Medication administration dates: 3
BIMS score: 6
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Provided information about medication administration and diagnosis for Resident 1 | |
| Registered Nurse (RN) 2 | Reviewed Resident 1's Order Summary Report and discussed side effects of Divalproex sodium | |
| Licensed Vocational Nurse (LVN) 1 | Administered Divalproex sodium and communicated with nurse practitioner to discontinue medication | |
| Licensed Vocational Nurse (LVN) 2 | Discussed appropriate use of Divalproex sodium as anticonvulsant and psychotropic medication | |
| Licensed Vocational Nurse (LVN) 3 | Reported concerns from Resident 1's responsible party about mood changes and medication use |
Inspection Report
Routine
Citations: 2
Date: Aug 13, 2024
Visit Reason
The inspection was conducted to evaluate compliance with care planning and documentation standards following an unwitnessed fall resulting in a fracture and other changes in resident conditions.
Findings
The facility failed to develop and implement a comprehensive person-centered care plan for a resident with a fracture and did not complete required change of condition assessments for two residents, resulting in incomplete documentation and potential risk to resident care.
Citations (2)
F 0657: The facility failed to develop and implement a comprehensive care plan for Resident 1's fractured right arm after an unwitnessed fall on 7/24/24. This failure could lead to complications such as skin breakdown, pain, and acute compartment syndrome.
F 0658: The facility failed to meet professional standards by not completing change of condition assessments for Resident 1 after a fall with fracture and for Resident 2 after changes in urine patterns and blood in urine.
Report Facts
Deficiencies cited: 2
BIMS score: 15
Dates of incidents: Jul 24, 2024
Dates of incidents: Jul 28, 2024
Dates of incidents: Jul 30, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Registered Nurse (RN) 1 | Interviewed regarding lack of care plan and change of condition assessments | |
| Director of Nursing (DON) | Interviewed regarding facility expectations for care planning and documentation |
Inspection Report
Routine
Citations: 2
Date: Nov 22, 2023
Visit Reason
The inspection was conducted to assess compliance with professional standards of care and infection control practices at Valley Skilled Nursing Center.
Findings
The facility failed to ensure Licensed Vocational Nurses followed hypoglycemia management protocols for one resident, resulting in potential harm. Additionally, the facility did not use disinfectant wipes effective against Clostridium difficile, risking infection transmission.
Citations (2)
F 0684: The facility failed to ensure Licensed Vocational Nurses notified the physician and rechecked blood glucose within 15 minutes for a resident with a low blood glucose level of 55 mg/dl, contrary to facility policy.
F 0880: The facility failed to implement an effective infection prevention program by using disinfectant wipes that did not kill Clostridium difficile bacteria, increasing risk of infection transmission.
Report Facts
Blood glucose level: 55
Isolation duration: 13
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Licensed Vocational Nurse (LVN) 1 | Interviewed regarding failure to notify physician and recheck blood glucose | |
| Director of Nursing (DON) | Interviewed regarding hypoglycemia policy and infection control procedures | |
| Infection Preventionist (IP) | Interviewed regarding use of disinfectant wipes | |
| Housekeeping (HK) | Interviewed regarding cleaning practices and disinfectant wipe use |
Inspection Report
Complaint Investigation
Citations: 2
Date: Nov 22, 2023
Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to follow professional standards of practice related to hypoglycemia management and infection control procedures.
Complaint Details
The complaint investigation found substantiated failures in hypoglycemia management and infection control practices, with potential harm to residents.
Findings
The facility failed to ensure Licensed Vocational Nurses followed proper hypoglycemia management protocols for a resident with low blood glucose, including failure to notify the physician and recheck blood glucose timely. Additionally, the facility failed to maintain an effective infection prevention program by using disinfectant wipes that did not kill Clostridium difficile bacteria, increasing the risk of infection transmission.
Citations (2)
Failure to notify physician and recheck blood glucose within 15 minutes for Resident 2 with hypoglycemia.
Failure to use disinfectant wipes effective against Clostridium difficile, risking spread of infection.
Report Facts
Blood glucose level: 55
Isolation duration: 13
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LVN 1 | Licensed Vocational Nurse | Interviewed regarding failure to notify physician and recheck blood glucose |
| Director of Nursing | Director of Nursing | Interviewed regarding facility policies on hypoglycemia management and infection control |
| Infection Preventionist | Infection Preventionist | Interviewed regarding use of disinfectant wipes and infection control practices |
| HK | Housekeeping | Interviewed regarding cleaning practices and use of disinfectant wipes |
Inspection Report
Routine
Citations: 10
Date: Jul 28, 2023
Visit Reason
The inspection was conducted to evaluate compliance with regulatory requirements related to resident transfers, care planning, medication administration, pharmaceutical services, food preparation, sanitation, and resident room space.
Findings
The facility failed to provide timely written notification of resident transfers to hospital, failed to individualize psychotropic medication care plans, failed to assess blood pressure prior to medication administration, failed to document indications for psychotropic medication, failed to follow fluid restriction orders, failed to provide medications timely upon admission, failed to label medications properly, failed to prepare food in appropriate textures, failed to maintain sanitary kitchen conditions, failed to properly dispose of garbage, and failed to provide minimum room space per resident in multiple rooms.
Citations (10)
Failure to provide timely written notification to residents and representatives about hospital transfers.
Failure to individualize psychotropic medication care plan for Resident 1.
Failure to assess blood pressure prior to administering Lisinopril to Resident 94.
Failure to document medical diagnosis for Bipolar Disorder for Resident 3 receiving Risperidone.
Failure to provide medications for Resident 93 upon admission resulting in missed doses.
Failure to label eye drops and inhalers with resident identifiers.
Failure to prepare food in appropriate texture for residents on mechanical soft and pureed diets.
Failure to maintain sanitary conditions in kitchen including torn refrigerator gaskets, dust and debris on surfaces, broken equipment, expired food, and improper food storage.
Failure to properly dispose of garbage with trash found on ground around dumpster.
Failure to provide minimum room size of at least 80 square feet per resident in 18 rooms.
Report Facts
Residents affected: 2
Residents affected: 1
Residents affected: 2
Residents affected: 1
Residents affected: 5
Residents affected: 12
Residents affected: 39
Rooms: 18
Inspection Report
Routine
Citations: 18
Date: Apr 15, 2022
Visit Reason
Routine state inspection survey of Valley Skilled Nursing Center to assess compliance with healthcare regulations and standards.
Findings
The facility was found deficient in multiple areas including environmental safety hazards, care planning, medication administration, infection control, dietary services, staffing, and documentation. Specific issues included unsafe window sills, incomplete care plans, medication errors, inadequate infection control practices, dietary service deficiencies, and incomplete medical record documentation.
Citations (18)
F 0584: The facility failed to maintain safe and comfortable environment when window sills were separating from the wooden frame exposing nails and splinters in two resident rooms, placing residents at risk of injury and temperature exposure.
F 0656: The facility failed to develop and implement comprehensive person-centered care plans for five residents, including failure to care plan dentures, hospice status, dressing changes, and catheter care.
F 0658: The facility failed to ensure professional standards of practice when staff did not follow physician's order to administer continuous oxygen to a resident, risking respiratory distress.
F 0693: The facility failed to provide care consistent with professional standards for a resident with a gastrostomy tube when tube feeding and dressing changes were not performed as ordered, risking infection and inadequate nutrition.
F 0695: The facility failed to provide safe respiratory care when oxygen tubing was not changed as ordered for a resident, risking respiratory infection.
F 0732: The facility failed to post nursing staffing information daily at the beginning of each shift for two days, limiting transparency of staffing levels.
F 0757: The facility failed to adequately monitor a resident on bupropion for medication side effects, risking serious adverse effects.
F 0759: The facility had a medication error rate of 55.56% during observed medication passes, including failure to inform residents of medications administered and missing medications.
F 0801: The Food and Nutrition Director failed to effectively monitor dietary service operations, resulting in unclean kitchen areas, lack of staff competency evaluations, and failure to follow recipes and communicate diet orders.
F 0802: Dietary staff failed to safely and effectively carry out food and nutrition service functions including improper sanitizer temperature, thermometer calibration, and recipe adherence, risking foodborne illness.
F 0804: The facility failed to provide appetizing food at appropriate temperatures according to residents' preferences, with some foods served below recommended temperatures.
F 0806: The facility failed to honor a resident's food preference by serving beef despite documented dislike, risking decreased food intake.
F 0808: The facility failed to follow a physician's prescribed diet order for a resident, resulting in the resident receiving the wrong diet texture during lunch.
F 0812: The facility failed to ensure safe and sanitary food preparation and storage practices including lack of air gap in sinks, missing soap at handwashing sink, unclean kitchen areas and equipment, improper food storage in trash bags, and staff storing personal items in food storage areas.
F 0814: The facility failed to properly dispose of garbage and refuse with trash found surrounding dumpsters and lids not closed, risking pest attraction.
F 0842: The facility failed to ensure complete and accurate documentation of medical records for a resident, including incomplete assessments and vital signs documentation, resulting in delayed treatment.
F 0880: The facility failed to maintain an effective infection control program by not documenting review of COVID-19 screening questionnaires for visitors and staff for 14 days and failure of hospice nurse to disinfect blood pressure cuff between residents, risking infection transmission.
F 0912: The facility failed to provide rooms with at least 80 square feet per resident in 18 of 34 rooms, potentially limiting privacy and adequate space.
Report Facts
Medication errors: 15
Rooms below minimum square footage: 18
Residents affected by room size: 34
Days without screening review signature: 14
Residents with deficient care plans: 5
Residents affected by medication error: 2
Residents affected by oxygen administration failure: 1
Residents affected by gastrostomy care failure: 1
Residents affected by respiratory care failure: 1
Residents affected by dietary service deficiencies: 53
Residents affected by incomplete documentation: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| LVN 5 | Licensed Vocational Nurse | Named in deficient documentation and assessment for Resident 58 |
| LVN 1 | Licensed Vocational Nurse | Named in window sill hazard and medication error findings |
| LVN 2 | Licensed Vocational Nurse | Named in medication error and missing medication for Resident 30 |
| LVN 4 | Licensed Vocational Nurse | Named in medication error for Resident 8 |
| FND | Food and Nutrition Director | Named in multiple dietary service deficiencies |
| DON | Director of Nursing | Named in multiple findings including infection control and documentation |
| ADON | Assistant Director of Nursing | Named in dietary and medication order communication findings |
| CNA 3 | Certified Nursing Assistant | Named in incomplete vital signs documentation for Resident 58 |
| HN | Hospice Nurse | Named in infection control failure for not disinfecting blood pressure cuff |
Viewing
Loading inspection reports...



