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Assisted Living Home

Valley View Manor Nursing Home

Overview of Valley View Manor Nursing Home
Valley View Manor Nursing and Rehabilitation is committed to providing outstanding care and helping each of our residents achieve the highest quality of life possible. The facility offers 82-beds for residents seeking rehabilitative or skilled nursing services. It provides round-the-clock care in a comfortable environment that encourages optimal health and healing.
(607) 334-9931

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 36m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 82

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the state average
Occupancy rate 87.5%
Residents per day (avg) 75
Occupancy rate
87.5%
Residents per day (avg)
75

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

34% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

34% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$7.7M
Operating loss
-$290.9K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$7,705,492.00
Operating loss
$-290,946.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.7M
47.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.4M
Total costs $8.1M
Bed community size
82-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

License details

Facility type
Nursing Home
Status Active
County: Chenango

Additional licensing details

License number: 0824303N
CMS Certification Number: 335208

Ownership & operating entity

Owner name: Valley View Manor, LLC (For Profit)

Care Services

Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Telephones
Flat-Screen Televisions
Communal Dining
Family Outreach
Family Education
Transportation Services
24-Hour Staff
In-Room Safety/Handicap Features
Social Calendar/Activities

Programs & Activities

Activities
The events calendar is designed to provide residents with stimulating, enjoyable activities.
Specific Programs
Rehabilitation Services, Skilled Nursing Care, 24/7 Care, Pain Management, Respiratory Management, Comfort Care, Palliative Care, IV Therapy, Wound Care, Complex Medical Care, Psychiatry Services, Cardiac Care, Occupational Therapy

Dining & Nutrition

Food Description
The facility offers communal dining and in-room cable television.
Contact Valley View Manor Nursing Home

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

7 inspections

New York average: 9 inspections

103 complaints

125.6 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 93 complaints

Latest inspection

Date:December 11, 2024
Type:Complaint Investigation

32 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

28 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

3 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

February 4, 2022: Stipulation & Order #: NH-22-088

A formal agreement with the state to correct serious or repeated issues.

May 26, 2021: Stipulation & Order #: NH-21-153

A formal agreement with the state to correct serious or repeated issues.

September 18, 2015: Stipulation & Order #: NH-16-132

A formal agreement with the state to correct serious or repeated issues.

Health Inspection History

Inspections
Total health inspections 5

State average N/A


Last Health inspection on Dec 2024

Total health citations 23

State average N/A

Citations per inspection
4.6

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 23 citations resulted from standard inspections; 5 of 23 resulted from complaint investigations; and 1 of 23 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
In line with State average

State average: N/A


Serious Health citations More info 0
In line with State average

State average: N/A

0 critical citations More info State average: N/A

0 serious citations More info State average: N/A

21 moderate citations More info State average: N/A

2 minor citations More info State average: N/A
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Dec 11, 2024
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Dec 11, 2024
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. May 03, 2024
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. May 03, 2024
Corrected

Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.

Valley View Manor Nursing Home
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Norwich
82
No
-
-
Job Haines Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe
12
No
8
-
Anton’s Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Boerne
10
No
-
-

Places of interest near Valley View Manor Nursing Home

Address 0.0 miles from city center

Address Norwich, NY 13815

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 84
Employees 82
Contractors 2
Staff to resident ratio 1.11:1
0% compared with State average

State average ratio: 0:0

Avg staff/day 44
Average shift 7.5 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 30,168
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 51
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0.9%

283 contractor hours this quarter

Licensed Practical Nurse: 2
Staff by category
Certified Nursing Assistant5105118,70391100%7.4
Licensed Practical Nurse122145,00191100%7.9
Registered Nurse120123,95091100%7.4
Other Dietary Services Staff3031,38991100%6.8
Occupational Therapy Aide3036056167%7.6
Administrator1015206571%8
51 Certified Nursing Assistant
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
12 Registered Nurse
% of Days 100%
3 Other Dietary Services Staff
% of Days 100%
3 Occupational Therapy Aide
% of Days 67%
1 Administrator
% of Days 71%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
76 residents
Residents by payment source
Medicare
5 residents (6.6%)
Medicaid
49 residents (64.5%)
Private pay or other
22 residents (28.9%)
Programs & Services
Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.4
16% worse than State average

State average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.4
13% worse than State average

State average: 18.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.3%
17% worse than State average

State average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.2%
In line with State average

State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.7%
20% worse than State average

State average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.1%
30% better than State average

State average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 13.1%
83% worse than State average

State average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.0%
183% worse than State average

State average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.1%
In line with State average

State average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 16.5%
9% better than State average

State average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.2%
84% worse than State average

State average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than State average

State average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than State average

State average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.7%
24% better than State average

State average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
15% better than State average

State average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 92.1%
17% better than State average

State average: 78.8%

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