Inspection Reports for
Vanessa Care Home II
1640 Eleanor Dr, San Mateo, CA 94402, CA, 94402
Back to Facility ProfileDeficiencies (last 4 years)
Deficiencies (over 4 years)
8.5 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
113% worse than California average
California average: 4 deficiencies/yearDeficiencies per year
16
12
8
4
0
Occupancy
Latest occupancy rate
83% occupied
Based on a October 2025 inspection.
Occupancy rate over time
Inspection Report
Annual Inspection
Census: 5
Capacity: 6
Deficiencies: 5
Date: Oct 7, 2025
Visit Reason
The inspection was a required, unannounced annual comprehensive inspection of Vanessa Care Home II to evaluate compliance with licensing regulations.
Findings
The inspection found deficiencies related to personal rights, personnel health requirements, staff training, and documentation of medical reappraisals. Immediate risks included secured exit doors restricting client access. Other issues involved missing TB test results, lack of staff training on restricted health conditions, and outdated medical and appraisal records for residents.
Deficiencies (5)
CCR 87468.1(a)(6): Residents have the right to leave the facility at any time. The sliding glass door in room #1 was secured with a screw and wood stick, and the side yard gate was padlocked, restricting client access to exits.
CCR 87411(f): Personnel health requirements were not met as there were no TB test results for staff #3 and #4 and no health screening for staff #4.
HSC 1569.696: Staff did not receive required annual training on restricted health conditions, posing a potential health and safety risk to clients.
CCR 87463(h): Annual routine medical evaluations for clients #2 and #4 were not documented within the past 12 months.
CCR 87468(a): Pre-admission appraisals for clients #2, #3, and #4 were not updated annually as required.
Report Facts
Capacity: 6
Census: 5
Inspection Report
Follow-Up
Census: 5
Capacity: 6
Deficiencies: 3
Date: Jan 21, 2025
Visit Reason
The visit was an unannounced case management inspection to review deficiencies cited during the annual inspection on 09/20/2024 for which proof of corrections was not received, and to issue citations related to falsified first-aid certificates of four staff members.
Findings
Deficiencies included falsified first-aid certificates for four staff members and missing health screenings and TB test results for staff. Additional training documentation was also not provided, posing potential health and safety risks to clients.
Deficiencies (3)
CCR 87207: Certificates of first-aid training for four staff were falsified, and false information regarding first-aid training was disseminated by the licensee, posing immediate health and safety risks.
CCR 87411(f): Health screening and TB test results for staff #2 were not provided, failing to verify good physical health as required, posing potential health and safety risks.
HSC 1569.625(b)(2): Proof of annual dementia care and hospice training for all staff was not provided, posing potential health and safety risks to clients.
Report Facts
Annual fee: 742
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ida Galati | Administrator/Director | Facility administrator named in report and advised of deficiencies |
Inspection Report
Complaint Investigation
Census: 6
Capacity: 6
Deficiencies: 1
Date: Nov 26, 2024
Visit Reason
An unannounced complaint investigation was conducted regarding an allegation that the licensee did not ensure the facility was maintained at a comfortable temperature for residents in care.
Complaint Details
The complaint was substantiated based on the preponderance of evidence standard. The allegation was that the facility did not maintain a comfortable temperature for residents, which was confirmed by the investigation.
Findings
The investigation found that the facility temperature was maintained at 65°F with some areas as low as 63°F, which does not meet the minimum required temperature of 68°F. The allegation was substantiated based on observations, interviews, and temperature readings.
Deficiencies (1)
CCR 87303(b)(1) requires maintaining a comfortable temperature of at least 68°F in resident rooms. The facility failed to meet this standard as temperatures were observed at 65°F and as low as 63°F near rooms 4 and 5, posing a potential health and safety risk.
Report Facts
Facility Capacity: 6
Resident Census: 6
Temperature Readings: 65
Temperature Readings: 63
Plan of Correction Due Date: Due date is 12/02/2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Jaime Vado | Licensing Program Analyst | Conducted the complaint investigation |
| Tina Galati | Administrator | Facility administrator met during investigation |
Inspection Report
Annual Inspection
Census: 5
Capacity: 6
Deficiencies: 8
Date: Sep 20, 2024
Visit Reason
The inspection was a required unannounced 1-year visit to evaluate compliance with regulations for Vanessa Care Home II.
Findings
The inspection identified multiple deficiencies related to storage safety, medication storage, personnel health screenings, staff training, dementia care, postural supports, and personal rights. Several deficiencies were corrected during the visit, and plans of correction were requested for outstanding issues.
Deficiencies (8)
CCR 87309(a) Storage space is not secured as the detached storage shed in the backyard was unlocked with cleaning fluids accessible to clients.
CCR 87465(h)(2) Centrally stored medications were found unsecured in a resident's room, posing a safety risk.
CCR 87411(f) Health screenings and TB test results for 2 of 5 staff records were missing.
HSC 1569.625(b)(2) Required annual dementia and hospice care training documentation was missing for some caregivers.
HSC 1569.69(a)(2) There was no evidence that staff #4 and #5 received the required 8 hours of annual medication training.
CCR 87705(c)(5) Client #5 with dementia had an outdated medical appraisal from 2019.
CCR 87608(a)(3) No physician order was on file for half bed rails used by client #4.
CCR 87468.1(a)(6) Client #2's sliding glass door was secured with a screw preventing exit, violating personal rights.
Report Facts
Census: 5
Total Capacity: 6
Staff records reviewed: 5
Staff records noncompliant: 2
Resident rooms observed: 5
Resident rooms noncompliant: 1
Inspection Report
Annual Inspection
Census: 4
Capacity: 6
Deficiencies: 14
Date: Nov 3, 2023
Visit Reason
An unannounced annual inspection was conducted to evaluate compliance with licensing regulations and facility operations.
Findings
The inspection found multiple deficiencies including unlocked sharps and toxins accessible to residents, expired food items, non-functioning door alarms, lack of infection control and dementia care plans, incomplete resident records, and inadequate staff training documentation. Immediate corrections were made for some deficiencies during the visit.
Deficiencies (14)
CCR 87309(a) Storage Space: Cabinet with chemicals and toxins were unlocked and accessible to residents posing an immediate health and safety risk.
CCR 87555(b)(8) General Food Service Requirements: Expired milk and open bottles of mayonnaise and mustard were observed in the kitchen.
CCR 87705(f)(1) Care of Persons with Dementia: Sharps were unlocked and accessible to residents posing an immediate health and safety risk.
CCR 87705(j) Care of Persons with Dementia: Door alarms on resident doors were off, posing an immediate health and safety risk.
CCR 87208(a)(12) Plan of Operation: Facility did not have an infection control plan posing a potential health and safety risk.
CCR 87303(e)(2) Maintenance and Operation: Water temperature measured between 85.1°F and 95.7°F, below the required minimum of 105°F.
CCR 87307(d)(6) Personal Accommodations and Services: Furniture on outdoor passageway caused tripping and fire safety hazards.
HSC 1569.625(c) Other Provisions: Staff training documentation for dementia care, food handling, and emergency drills was not provided.
HSC 1569.695(e) Other Provisions: Facility lacked emergency information including resident roster, medication list, emergency contacts, and service plans.
CCR 87632(d)(2) Hospice Care Waiver: Facility failed to notify Licensing within five days of hospice care initiation for a resident.
CCR 87633(b) Hospice Care for Terminally Ill Residents: Facility did not have a hospice care plan for residents receiving hospice services.
CCR 87705(b) Care of Persons with Dementia: Facility did not have a plan of operation for residents with dementia.
CCR 87705(c)(5) Care of Persons with Dementia: Four residents did not have updated physician's reports within the last year.
CCR 87457(c) Pre-Admission Appraisal: Four resident records lacked individualized needs and service plans.
Report Facts
Resident records reviewed: 4
Staff records reviewed: 3
Water temperature range: 85.1
Water temperature range: 95.7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ida Galati | Administrator | Met with Licensing Program Analyst during inspection and involved in correction of deficiencies |
| Komal Charitra | Licensing Program Analyst | Conducted the inspection and authored the report |
| Cara Smith | Supervisor | Supervisor overseeing the licensing evaluation |
Inspection Report
Annual Inspection
Census: 6
Capacity: 6
Deficiencies: 0
Date: Sep 15, 2022
Visit Reason
The visit was an unannounced annual infection control inspection conducted as part of the required 1-year licensing evaluation.
Findings
The facility was found to have appropriate infection control practices including COVID signage, PPE supply, and proper storage of medications and sharps. No citations were issued during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ida Galati | Administrator | Met with Licensing Program Analyst during the inspection and discussed infection control practices. |
Inspection Report
Complaint Investigation
Census: 6
Capacity: 6
Deficiencies: 3
Date: Jun 21, 2022
Visit Reason
The visit was an unannounced complaint investigation conducted in response to multiple allegations received on 2022-01-13 regarding failure to report incidents, inadequate incontinence care, and misuse of resident supplies.
Complaint Details
The complaint investigation was substantiated for failure to report an incident, inadequate incontinence care, and misuse of resident supplies. Other allegations including failure to respond to an emergency, pressure injuries, and refusal to return belongings were unsubstantiated.
Findings
The investigation substantiated that the facility failed to report an incident, did not assist a resident adequately with incontinence care, and staff used resident supplies on other residents. Other allegations including failure to respond to an emergency, pressure injuries, and refusal to return resident belongings were unsubstantiated.
Deficiencies (3)
CCR 87211(a)(1) Reporting Requirements: The facility failed to report an incident that occurred on January 7, 2022, and did not submit a written report within seven days as required.
CCR 87625(b)(2) Managed Incontinence: The facility did not have a care plan for the incontinent resident and failed to ensure the resident was checked during known incontinent periods.
CCR 87307(a)(3) Personal Accommodations: The facility failed to ensure supplies necessary for personal care were readily available, as evidenced by staff using other residents' supplies.
Report Facts
Facility Capacity: 6
Census: 6
Plan of Correction Due Date: Jun 28, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Ida Galati | Licensee/Administrator | Named in findings related to failure to report incident and use of resident supplies |
| Komal Charitra | Licensing Program Analyst | Conducted the complaint investigation |
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