Vi at Palo Alto

Vi at Palo Alto is an Assisted Living Home in California

Vi at Palo Alto is an Assisted Living Home in California

Vi at Palo Alto

620 Sand Hill Rd, Palo Alto, CA 94304 View Map

Vi at Palo Alto is an Assisted Living Home in California

Vi at Palo Alto is an Assisted Living Home in California

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Overview of Vi at Palo Alto

Enjoy the picturesque scenery of Sand Hill Road, Palo Alto, CA, with the astounding senior living community of Vi at Palo Alto offering assisted living, independent living, memory care, and skilled nursing. The community features cozy and purposely built residences in variations of one-bedroom, two-bedroom, and three-bedroom floor plans, ensuring relaxation and security at its finest. A kind and highly trained team lends extra hands for seniors to live their golden years doing what they love.

With the seniors’ well-being in mind, the community conducts engaging activities and enjoyable programs to ensure they maintain an active and happy lifestyle. Have an unforgettable dining experience with delectable and healthy meals catering to nutritional needs and preferences. Vi at Palo Alto is a safe place for seniors seeking solace in their golden years with its serene spaces and friendly community guiding you every step of the way.

Home Information VI AT PALO ALTO
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights hover around the statewide average, supporting a diversified mix.

Occupancy
Beds
876
Occupancy
82.5%
Total Bed Days Available
16060
Avg. Length of Stay
35 days
Finance
Home Revenue
$20,363,203.00
Payroll Costs
$8,646,485.00
Profit
$-321,303.00
Total Costs
$2,160,415.00
House Specifics:
CCN
555835
Owner Name
MASLOW, CARY
Rural vs. Urban
Urban
County
SANTA CLARA
Type of Control
Proprietary — Corporation
Operations
Total Admissions
347
Total Discharges
354
% Medicare Admissions
93%
% Private Pay Admissions
7%
% Medicare Discharges
88%
% Private Pay Discharges
12%
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
6648
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
6648
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
5779

Inspection Report Summary for Vi at Palo Alto

The California Department of Social Services, Community Care Licensing Division, conducted a series of unannounced evaluations at the VI AT Palo Alto facility (Facility # 435200930) between June 2021 and April 2023. Early visits focused on compliance with COVID‑19 protocols and routine case‑management oversight. In each of those inspections the agency noted that the facility had established screening stations, hand‑washing signage, adequate personal‑protective‑equipment supplies, and appropriate food storage, and no deficiencies were cited.

In December 2021 the facility reported the death of a resident (R1). A subsequent case‑management visit collected documentation and confirmed that other residents were receiving meals and medication assistance. No regulatory violations were identified. In January 2022 a tele‑visit addressed the facility’s COVID‑19 status, noting nine infected staff members and zero infected residents. The agency offered additional recommendations for distancing signs and hand‑washing reminders, but again found no deficiencies.

The first regulatory deficiency emerged in November 2022 when a self‑reported incident involving staff member S1 and resident R1 prompted a detailed investigation. The internal report documented that S1 had allowed R1 to remain in a soiled state and had been distracted by television viewing. The agency determined that the facility had not provided sufficient staff support for R1’s dressing needs, a violation of residents’ personal rights. A deficiency was cited under the California Code of Regulations (Section 87468.2(a)(4)), with a plan of correction deadline of 11 24 2022. The agency noted that staff training addressing cleanliness and supervision had already occurred on 11 2 2022, and the deficiency was marked as cleared during the visit.

A second incident, reported in March 2023, involved a staff member alleged to have physically abused R1. The internal investigation documented that S1 was assisting R1 at approximately 3:30 AM on 3 26 2023, redirected R1 to bed, and that R1 had reported a hit to another staff member. A wellness check found no injuries. While the incident was noted as an unusual event, the agency did not cite a regulatory deficiency, and the investigation concluded that no violations had occurred.

Overall, the facility has maintained compliance with general health‑and‑safety standards and has addressed specific deficiencies through staff training and corrective plans. The pattern of visits demonstrates a responsive oversight framework that promptly identifies and remediates care‑related lapses while affirming the facility’s adherence to core regulatory requirements.

Bed Count
Bed Count (Facility Capacity) Info This is the number of people who can stay here (Facility Capacity).
876
Years in Business
Years in Business
20

Community Stability & Environment

  • Current Availability 594 of 876 beds occupied
    At average
    Occupancy rate of 67.8%.
  • Licensed Since Info Date when the facility's license was first issued by California June 2, 2005 Long operating history
    Operating for many years compared to similar facilities statewide often reflects stability and experience in regulated care.
  • Walk Score Info Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car. 80 / 100 Very Walkable
    Most errands can be accomplished on foot. Many essentials within a short walk. Strong sidewalk network and safe crossings. Car useful but not necessary for daily life.

Safety, Compliance & Inspections Overview

  • All Visits Info Total number of inspections, complaint visits, and administrative visits conducted by California regulators. 20 visits Above state average
    These are formal California state inspections. More visits than the statewide average indicate the facility required additional checks or follow-up from regulators.
  • Complaint Visits Info Inspections triggered by official complaints filed with the state. 10 complaints 50% of visits
    These visits are triggered by state-filed complaints. Matching the state average reflects a typical number of concerns for similar facilities.
  • Other Visits Info Administrative or follow-up visits not related to complaints or inspections. 10 visits 50% of visits
    These represent supplemental state visits. Matching the statewide rate indicates a normal level of oversight activity.
  • Citations Info Number of deficiencies or violations identified during inspections conducted by California regulators. 2 citations Equal to state average
    These citations come from official state inspections. Matching the state average reflects standard compliance performance.
  • Inspection Reports Info Opens the facility's official licensing and inspection record as maintained by the California transparency or regulatory portal. View Inspection Reports

Facility & Licensing Details

  • CCN (CMS Certification) Info Centers for Medicare & Medicaid Services (CMS) Certification Number. 555835
  • County Info County in California where the facility is located. SANTA CLARA
  • Facility Type Info Indicates the state-regulated license category used in California (e.g., Residential Care Facility for the Elderly). RCFE-CONTINUING CARE RETIREMENT COMMUNITY
  • License Status Info Shows whether the facility is currently licensed, closed, or pending renewal in California. LICENSED
  • Licensee / Operator Info Entity or organization legally responsible for managing this facility under California regulations. CC-PALO ALTO,INC. & CLASSIC RES.MGMT. LTD. PARTNER
  • Regional Office Info State regional office responsible for overseeing this facility. 26

What does this home offer?

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Housing Options: 1 Bed / 2 Bed / 3 Bed

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Building Type: Mid-rise

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Transportation Service

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Fitness and Recreation

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Types of Care at Vi at Palo Alto

Assisted Living Independent Living Memory Care Skilled Nursing
Contact Vi at Palo Alto

Places of interest near Vi at Palo Alto

Address 2.7 miles from city center

Address 620 Sand Hill Rd, Palo Alto, CA 94304

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Comparison Chart

Compare Assisted Living around Palo Alto
Community
Type of Care
Location
Bed Options
Bed #
Pets Allowed
BBB Score
Walk Score
Home Owner
CCN
Occupancy
Home Revenue
Vi at Palo Alto
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.

Palo Alto
1 Bed / 2 Bed / 3 Bed
876
No
N/A
80
MASLOW, CARY
555835
82.5%
$20,363,203.00
The Avant
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.

SNF

24/7 care needed

Palo Alto
1 Bed / 2 Bed / 3 Bed
250
Yes
N/A
82
N/A
N/A
N/A
N/A
Palo Alto Commons
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.

SNF

24/7 care needed

Palo Alto
1 Bed / 2 Bed / 3 Bed
250
Yes
N/A
82
N/A
N/A
N/A
N/A
Ivy Park at Palo Alto
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.

CA 94306
1 Bed / 2 Bed / 3 Bed
97
Yes
N/A
90
N/A
N/A
N/A
N/A

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

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