Total health inspections
6
Minnesota average 6
Last Health inspection on Mar 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Nursing Home
Viewcrest Health Center
Viewcrest Health Center is a rehabilitation center that provides a sense of independence and individuality to residents regardless of the additional support being received. They boast a multidisciplinary care plan that approaches senior care holistically. As a member of the St. Francis Health Center, Viewcrew provides a home to its residents, so they can live a life as they please.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
88
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
83.3%
Residents per day (avg)
81
Occupancy rate
83.3%
Residents per day (avg)
81
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
51% of new residents, usually for short-term rehab.
Typical stay
22 days
Private pay
43% of new residents, often for short stays.
Typical stay
6 months
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
6 - 7 years
Finances and operations
Voluntary non-profit community
Home revenue
$13.9M
Operating deficit
-$478.6K
Voluntary non-profit community
Home revenue
$13,939,571.00
Operating deficit
$-478,616.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.4M
Health Inspection History
Inspections
Total health citations
24
Citations per inspection
4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 24 citations resulted from standard inspections; and 4 of 24 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
186% worse than Minnesota averageMinnesota average: 0.7
Serious Health citations
1
1
100% worse than Minnesota averageMinnesota average: 0.5
2 critical citations
1 serious citation
21 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care critical citation
Mar 21, 2025
Corrected
Infection Control moderate citation
Aug 29, 2024
Corrected
Nutrition moderate citation
Jul 11, 2024
Corrected
Nutrition moderate citation
Jul 11, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Duluth
The information below is reported by the Minnesota Department of Health, Health Regulation Division.
Viewcrest Health Center
-3%
-11%
+5%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Duluth (Piedmont Heights)
88
40
EDIN, COLT
83.3%
$13,614,032.00
$5,863,072.00
43.1%
81.10
4.2292
4
24
3
-3%-11%+5%
Viewcrest Health Center
Type of care:
SNF
AL
Community:
Duluth (Piedmont Heights)
Bed Count:
88
Operator:
EDIN, COLT
CCN:
245414
Occupancy:
83.3%
Home Revenue:
$13,614,032.00
Payroll Costs:
$5,863,072.00
Payroll %:
43.1%
Avg Residents/Day:
81.10
Overall Rating:
Adj Nurse Hours:
4.2292
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
4
Citations:
24
Severe Citations:
3
RN share vs State Avg:
-3%
-3%
Staffing vs State Avg:
-11%
-11%
Occupancy vs State Avg:
+5%
+5%Places of interest near Viewcrest Health Center
2.6 miles from city center — 2.54 miles to nearest hospital (Essentia Health-West Duluth Clinic: Physical Therapy (Clinic))
3111 Church Pl, Duluth, MN 55811
Calculate Travel Distance to Viewcrest Health Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
173
Total Staff
105
Employees
68
Contractors
33,226
Total Hours (Quarter)
45
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 23 | 8.6 | Yes |
| Licensed Practical Nurse | 12 | 11.1 | Yes |
| Certified Nursing Assistant | 98 | 8.2 | Yes |
Staff by Category
Administration ⓘ
2 staff
5hs shift avg
Nursing Staff ⓘ
140 staff
8.6hs shift avg
Physicians & Practitioners ⓘ
2 staff
8hs shift avg
Therapy Services ⓘ
16 staff
5.2hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
5 staff
5.2hs shift avg
Dietary Services ⓘ
7 staff
7.7hs shift avg
Other Services ⓘ
1 staff
7.1hs shift avg
Contractor Analysis
20.3%
of total hours from contractors
6,738 contractor hours this quarter
Speech Language Pathologist: 4
Certified Nursing Assistant: 35
Registered Nurse: 7
Licensed Practical Nurse: 4
Physical Therapy Aide: 3
Physical Therapy Assistant: 4
Qualified Social Worker: 5
Respiratory Therapy Technician: 3
Occupational Therapy Aide: 1
Medical Director: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 63 | 35 | 98 | 16,292 | 91 | 100% | 8.2 |
| Registered Nurse | 16 | 7 | 23 | 5,847 | 91 | 100% | 8.6 |
| Licensed Practical Nurse | 8 | 4 | 12 | 2,522 | 91 | 100% | 11.1 |
| Medication Aide/Technician | 7 | 0 | 7 | 2,056 | 91 | 100% | 9.1 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,953 | 91 | 100% | 7.6 |
| Physical Therapy Assistant | 0 | 4 | 4 | 585 | 64 | 70% | 5.7 |
| Speech Language Pathologist | 0 | 4 | 4 | 509 | 63 | 69% | 5.3 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 442 | 62 | 68% | 4.8 |
| Dietitian | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 417 | 59 | 65% | 7.1 |
| Qualified Social Worker | 0 | 5 | 5 | 410 | 66 | 73% | 5.2 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 395 | 63 | 69% | 5.6 |
| Administrator | 1 | 0 | 1 | 277 | 54 | 59% | 5.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 130 | 36 | 40% | 3.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 33 | 9 | 10% | 3.7 |
| Medical Director | 0 | 1 | 1 | 1 | 1 | 1% | 1 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
84 residents
Residents by payment source
Medicare
21 residents (25%)
Medicaid
42 residents (50%)
Private pay or other
21 residents (25%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.6
23% worse than Minnesota averageMinnesota average: 11.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
28.5
26% worse than Minnesota averageMinnesota average: 22.6
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
23.9%
Percent of long-stay residents whose need for help with daily activities has increased
23.9%
26% worse than Minnesota averageMinnesota average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
32.6%
Percent of long-stay residents whose ability to move independently worsened
32.6%
37% worse than Minnesota averageMinnesota average: 23.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.1%
16% worse than Minnesota averageMinnesota average: 25.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
18% better than Minnesota averageMinnesota average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.5%
Percent of long-stay high risk residents with pressure ulcers
7.5%
38% worse than Minnesota averageMinnesota average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.2%
Percent of long-stay residents with a urinary tract infection
1.2%
57% better than Minnesota averageMinnesota average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.0%
Percent of long-stay residents who lose too much weight
1.0%
75% better than Minnesota averageMinnesota average: 4.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.9%
Percent of long-stay residents who have depressive symptoms
7.9%
81% worse than Minnesota averageMinnesota average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.7%
Percent of long-stay residents who received an antipsychotic medication
17.7%
In line with Minnesota averageMinnesota average: 17.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.3%
15% worse than Minnesota averageMinnesota average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.5%
In line with Minnesota averageMinnesota average: 96.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.23
Number of hospitalizations per 1,000 long-stay resident days.
1.23
26% better than Minnesota averageMinnesota average: 1.67
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.69
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.69
65% better than Minnesota averageMinnesota average: 1.99
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
49.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
49.6%
44% worse than Minnesota averageMinnesota average: 88.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.1%
Percent of short-stay residents who newly received an antipsychotic medication
2.1%
8% worse than Minnesota averageMinnesota average: 1.9%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.3%
6% worse than Minnesota averageMinnesota average: 82.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
13.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
13.6%
41% better than Minnesota averageMinnesota average: 23.1%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.2%
49% better than Minnesota averageMinnesota average: 14.0%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Minnesota averageMinnesota average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
54.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
54.4%
In line with Minnesota averageMinnesota average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
52.0%
Rate of successful return to home or community from a skilled nursing facility.
52.0%
In line with Minnesota averageMinnesota average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$61K
37% higher than Minnesota averageMinnesota average: $44K
Number of fines
4
99% more fines than Minnesota averageMinnesota average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Minnesota averageMinnesota average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$61K
Minnesota average
$44K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 21, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 21, 2025
$27K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 11, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 11, 2024
$11K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 14, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 14, 2024
$14K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 14, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 14, 2024
$9K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Viewcrest Health Center based on CMS SNF Cost Reports.
Occupancy Rate
83.3%
↑ 2.6pp vs 2022
Net Income
-$478,616
↑ ~$1.2M vs 2022
Total Payroll
$8,173,523
↓ ~$140K vs 2022
Profit Margin
-3.5%
↑ 10.3pp vs 2022
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