Villas at San Bernardino
Villas at San Bernardino is a Memory Care Home in California
Villas at San Bernardino is a Memory Care Home in California
Villas at San Bernardino
Villas at San Bernardino is a Memory Care Home in California
Villas at San Bernardino is a Memory Care Home in California
Located in San Bernardino, CA, is Villas at San Bernardino, an upscale senior living community designed for seniors needing assisted living and memory care services. Their memory care facility is dedicated in providing top quality care to its residents; from their well appointed studio and one bedroom accommodations that feature emergency call systems, to their 24 hour staff availability. Residents of the Villas at San Bernardino are provided assistance with daily living activities, and specialized programs for Alzheimer’s and other forms of dementia.
Additionally, they offer a rich array of amenities aimed at residents’ social and physical needs, including all day restaurant dining, pharmacy services, pet therapy, yoga, weekly live entertainment, and weekly lunch outings. They also provide regular housekeeping and laundry services to ensure cleanliness and keep the facility sanitized.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
This home usually has availability
Lower occupancy suggests more openings may be available.
How BBB ratings work
About this community
California average: 72%
LICENSEDAdditional licensing details
Ownership & operating entity
Villas at San Bernardino is legally operated by VILLAS AT SAN BERNARDINO, LLC.
Types of Care at Villas at San Bernardino
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
8 visits
California average: 14 visits
Breakdown by visit type
4 total complaint visits
4 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
12 total complaint visits
7 other visits
Show Inspection Reports
4 complaint investigations
Investigations can have many visits.
California average: 10 complaint investigations
1 official inspection
California average: 4 official inspections
5 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
4 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
1 moderate citation
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Inspection Report Summary for Villas at San Bernardino
The pre‑licensing evaluation on 20 September 2024 confirmed that VILLAS AT SAN BERNARDINO was ready for certification as a Residential Care for the Elderly (RCFE) facility. Licensing Program Analysts Renese Howell‑Small and Melody Brown documented that the two‑story building, which houses 79 resident bedrooms and matching bathrooms, meets all structural and safety standards. Heating and cooling systems, fire clearance, emergency supplies, and resident records were all in compliance, and the facility’s single entry point, resident activities, and staff provisions satisfied the California Code of Regulations. The report concluded that the facility met the requirements for licensure and a copy of the LIC809 and LIC9102 was provided to Administrator Kenya Carlton.
An unannounced complaint investigation on 21 November 2024 addressed allegations that staff were serving low‑quality food to residents. Evaluator Beena Singh interviewed all five residents present and reviewed food service records. All residents reported satisfaction with the food quality, and no deficiencies were found under Title 22, Division 6. The allegation was therefore determined to be unsubstantiated, and no corrective action was required.
A subsequent investigation on 31 December 2024 examined a more serious allegation that staff mismanaged resident medication. The complaint, filed on 3 October 2024, involved a resident who was discharged from the hospital on 28 September 2024 but did not receive the prescribed medication until 1 October 2024. In‑person interviews, a medication administration record audit, and review of the physician’s discharge notes confirmed that the facility failed to provide medication in accordance with CCR 87465(a)(2). The allegation was substantiated, and the report lists a Plan of Corrections requiring medication training for all staff and submission of proof to the Licensing Program Analyst by 2 January 2025. Failure to correct the cited deficiency may result in a civil penalty assessment. Overall, the series of reports demonstrates that while the facility largely complies with regulatory standards, it has experienced a significant lapse in medication management that requires immediate corrective action.
Comparison Chart
The information below is reported by the California Department of Social Services and Department of Public Health.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Places of interest near Villas at San Bernardino
3.2 miles from city center
2985 N G St, San Bernardino, CA 92405
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Guides for Better Senior Living
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Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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