Inspection Reports for
Walnut Valley Senior Living

19850 Colima Rd, Walnut, CA 91789, United States, CA, 91789

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Citations (last 5 years)

Citations (over 5 years) 1.4 citations/year

Citations are regulatory findings recorded during state inspections.

65% better than California average
California average: 4 citations/year

Citations per year

8 6 4 2 0
2021
2023
2024
2025
2026

Occupancy

Latest occupancy rate 71% occupied

Based on a March 2026 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Occupancy rate over time

40% 60% 80% 100% Sep 2021 Jan 2023 Nov 2023 Feb 2025 Apr 2025 Mar 2026

Inspection Report

Complaint Investigation
Census: 85 Capacity: 120 Citations: 0 Date: Mar 10, 2026

Visit Reason
An unannounced complaint investigation visit was conducted regarding an allegation that a resident sustained bruises due to staff neglect.

Complaint Details
The complaint alleged that a resident sustained bruises due to staff neglect. The allegation was unsubstantiated after investigation, with no evidence found to prove the violation occurred.
Findings
The investigation included interviews with staff, residents, and review of resident and facility records. There was insufficient evidence to substantiate the allegation of staff neglect causing bruises on the resident. The bruises were consistent with the resident's fragile skin and possible medication side effects.

Report Facts
Capacity: 120 Census: 85

Employees mentioned
NameTitleContext
Donghyun Moon Administrator Met with during the investigation and named in the report
Bennette Pena Licensing Program Analyst Conducted the complaint investigation visit

Inspection Report

Annual Inspection
Census: 81 Capacity: 120 Citations: 0 Date: Dec 16, 2025

Visit Reason
Licensing Program Analyst Bennette Pena conducted an unannounced Required-1 year visit to evaluate compliance with licensing requirements for the facility.

Findings
The facility was found to be in compliance with all licensing requirements with no deficiencies cited. Infection control practices, operational requirements, physical plant safety, staffing, resident rights, food service, medical and dental care, and disaster preparedness were all adequately maintained.

Report Facts
Staff members: 62 Resident files reviewed: 10 Residents receiving hospice care: 10 Residents utilizing oxygen tanks: 2 Fire drill date: Sep 29, 2025

Employees mentioned
NameTitleContext
Christina Matsumoto Executive Director Met with Licensing Program Analyst during inspection and received report copy
Bennette Pena Licensing Program Analyst Conducted the unannounced Required-1 year visit
Lisa Hicks Licensing Program Manager Named as Licensing Program Manager on report

Inspection Report

Complaint Investigation
Census: 93 Capacity: 120 Citations: 0 Date: Apr 11, 2025

Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations received on 2025-02-12 regarding staff mismanaging resident's medication, misplacing medication, and billing for medication not administered.

Complaint Details
The complaint involved allegations of staff mismanaging resident's medication, misplacing medication, and billing resident for medication not administered. After investigation including staff and resident interviews, the allegations were found to be unsubstantiated due to lack of evidence.
Findings
The investigation found no corroborating evidence to support the allegations. Staff and resident interviews indicated that medications were managed and administered as prescribed, no medications were misplaced, and billing was handled by the pharmacy, not the facility. Therefore, the allegations were unsubstantiated.

Report Facts
Capacity: 120 Census: 93

Employees mentioned
NameTitleContext
Christina Matsumoto Administrator Met with during investigation and named in report
Elizabeth Irra Licensing Program Analyst Conducted the complaint investigation
Tony Vasallo Licensing Program Manager Named in report as Licensing Program Manager

Inspection Report

Complaint Investigation
Census: 89 Capacity: 120 Citations: 0 Date: Mar 25, 2025

Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations received on 2025-01-21 regarding staff administering felony drugs to a resident and a resident sustaining an unexplained head injury.

Complaint Details
The complaint involved allegations that staff administered felony drugs to Resident #1 and that Resident #1 sustained an unexplained head injury. The investigation included interviews with staff, residents, and the administrator, review of medication and hospital records, and an incident report. Both allegations were found unsubstantiated due to lack of evidence.
Findings
The investigation found no evidence that facility staff administered illegal drugs to the resident who tested positive for cocaine and PCP, and no evidence of lack of care or supervision related to the resident's head injury. Both allegations were determined to be unsubstantiated.

Report Facts
Facility capacity: 120 Census: 89 Date complaint received: Jan 21, 2025

Employees mentioned
NameTitleContext
Christina Matsumoto Administrator Met with Licensing Program Analyst during investigation and interviewed regarding allegations
Cynthia D Chan Licensing Program Analyst Conducted the complaint investigation visit and interviews
Tony Vasallo Licensing Program Manager Named as Licensing Program Manager on the report

Inspection Report

Complaint Investigation
Census: 88 Capacity: 120 Citations: 0 Date: Feb 6, 2025

Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations received on 2025-01-31 regarding staff discrimination against a resident and failure to safeguard residents' belongings.

Complaint Details
The complaint involved allegations that staff were discriminating against a resident and not safeguarding residents' belongings. The investigation included interviews with staff, residents, and review of records. Despite some residents reporting missing belongings, the evidence was insufficient to substantiate the claims.
Findings
The investigation found no preponderance of evidence to substantiate the allegations. Staff and residents reported fair treatment and reasonable accommodations, and while some residents reported missing belongings, there was no conclusive proof of violations. The allegations were therefore unsubstantiated.

Report Facts
Capacity: 120 Census: 88 Residents interviewed: 9 Staff interviewed: 4

Employees mentioned
NameTitleContext
Christina Matsumoto Executive Director Met with Licensing Program Analyst during complaint investigation and provided statements regarding allegations
Cynthia D Chan Licensing Program Analyst Conducted the complaint investigation
Tony Vasallo Licensing Program Manager Named as Licensing Program Manager overseeing the investigation

Inspection Report

Annual Inspection
Census: 79 Capacity: 120 Citations: 0 Date: Nov 8, 2024

Visit Reason
The inspection was a required annual unannounced inspection conducted to evaluate compliance with licensing regulations for the facility.

Findings
The facility was found to be in compliance with no deficiencies issued. The inspection included review of resident rooms, medication storage, emergency plans, staff training, and facility safety measures.

Report Facts
Residents inspected: 8 Residents medication checked: 6 Licensed capacity: 120 Current census: 79 Administrator certificate expiration: Jul 25, 2025 Hospice waiver capacity: 20 Bedridden residents allowed: 10

Employees mentioned
NameTitleContext
Christina Matsumoto Administrator Met with Licensing Program Analyst during inspection and named in report
Cynthia Chan Licensing Program Analyst Conducted the inspection and authored the report
Tony Vasallo Supervisor Named as supervisor in the report

Inspection Report

Annual Inspection
Census: 57 Capacity: 120 Citations: 0 Date: Nov 30, 2023

Visit Reason
The inspection visit was conducted as a subsequent visit to finish the annual inspection of the Walnut Valley Senior Living Community Facility.

Findings
The inspection found that the facility has sufficient staffing, proper personnel training, appropriate resident records, respect for residents' rights, and proper medication administration. No deficiencies were issued, only a technical violation was noted.

Report Facts
Staff files reviewed: 5 Resident files reviewed: 5 Residents' medication records reviewed: 5 Approved delayed egress gates: 3

Employees mentioned
NameTitleContext
Christinia Matsumoto Administrator Met during inspection; certificate expiration noted; named in staffing and training review
Cynthia Chan Licensing Program Analyst Conducted the inspection visit

Inspection Report

Annual Inspection
Census: 59 Capacity: 120 Citations: 0 Date: Nov 28, 2023

Visit Reason
The inspection was a required annual unannounced visit to evaluate compliance with licensing regulations for Walnut Valley Senior Living Community Facility.

Findings
The inspection found no deficiencies. The facility demonstrated compliance in infection control, operational requirements, physical plant and environment safety, planned activities, food service, and disaster preparedness.

Report Facts
Licensed capacity: 120 Current census: 59 Bedridden capacity: 10 Hospice waiver capacity: 20 Number of rooms inspected: 8 Hot water temperature range: 105 Hot water temperature range: 120 Food supply duration - perishable: 2 Food supply duration - non-perishable: 7 Number of relocation sites: 2

Employees mentioned
NameTitleContext
Christinia Matsumoto Administrator Met with Licensing Program Analysts during the inspection

Inspection Report

Annual Inspection
Census: 60 Capacity: 120 Citations: 0 Date: Jan 17, 2023

Visit Reason
Licensing Program Analyst Kruz Long conducted an unannounced visit to the facility to conduct an Annual Inspection as part of the required 1-year visit.

Findings
The facility was found to be in compliance with all applicable regulations, including fire safety, staffing, medication storage, and resident accommodations. No deficiencies were observed during the visit.

Report Facts
Capacity: 120 Census: 60

Employees mentioned
NameTitleContext
Christina Matsumoto Executive Director Met with Licensing Program Analyst during inspection and received copy of report
Kruz Long Licensing Program Analyst Conducted the annual inspection visit
Fernando Fierros Supervisor Supervisor overseeing the inspection

Inspection Report

Original Licensing
Census: 60 Capacity: 120 Citations: 7 Date: Oct 27, 2021

Visit Reason
The visit was an announced pre-licensing inspection conducted due to an application submitted for a change in ownership request for a Residential Care Facility for the Elderly (RCFE) serving residents ages 60 and up, with a requested capacity of 120 non-ambulatory residents.

Findings
The facility was generally compliant with required furniture, safety equipment, and supplies, though some deficiencies were noted including missing furniture in two rooms, eleven beds lacking mattress protectors, water temperature below normal limits in several rooms, and areas of disrepair such as toilets and a light bulb. Several issues were corrected during the visit, and remaining corrections were scheduled for virtual verification.

Citations (7)
Room 109 missing a night stand
Room 251 missing a dresser
Eleven beds did not have mattress protectors
Water temperature in rooms 101-110 and 201-214 below normal limits (94.5-104.7°F)
Toilets in rooms 107 and 249 in disrepair
Light bulb in room 218 needed replacement
Emergency pull cords in room 106 and memory care unit rooms not working (fixed during visit)
Report Facts
Facility capacity: 120 Current census: 60 Beds missing mattress protectors: 11 Water temperature range: 94.5 Water temperature range: 104.7 Correction verification date: Nov 1, 2021

Employees mentioned
NameTitleContext
Christina Matsumoto Administrator Met with Licensing Program Analysts during pre-licensing inspection
Nicole Spencer Licensing Program Analyst Conducted the pre-licensing inspection
Elizabeth Irra Licensing Program Analyst Conducted the pre-licensing inspection
Nina Galarza Licensing Program Analyst Conducted the pre-licensing inspection
Christine Yee Supervisor Supervisor overseeing the inspection
LaJean Nicole Spencer Licensing Evaluator Licensing evaluator who signed the report

Inspection Report

Census: 60 Capacity: 120 Citations: 0 Date: Sep 9, 2021

Visit Reason
The visit was conducted as part of a Change of Ownership application process for the Walnut Valley Senior Living Community Facility.

Findings
The applicant/administrator participated in a COMP II telephone interview to verify understanding of California Code Title 22 Regulations and confirm readiness for licensing. The CAB analyst confirmed the applicant's understanding of facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.

Employees mentioned
NameTitleContext
Christinia Matsumoto Administrator Applicant/administrator participating in COMP II interview and confirmed understanding of regulations.

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