Inspection Reports for
Walnut Valley Senior Living
19850 Colima Rd, Walnut, CA 91789, United States, CA, 91789
Back to Facility ProfileDeficiencies (last 5 years)
Deficiencies (over 5 years)
2.8 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
30% better than California average
California average: 4 deficiencies/year
Deficiencies per year
16
12
8
4
0
Occupancy
Latest occupancy rate
71% occupied
Based on a March 2026 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Occupancy rate over time
Inspection Report
Complaint Investigation
Census: 85
Capacity: 120
Deficiencies: 0
Date: Mar 10, 2026
Visit Reason
An unannounced complaint investigation visit was conducted regarding an allegation that a resident sustained bruises due to staff neglect.
Complaint Details
The complaint alleged that a resident sustained bruises due to staff neglect. The allegation was unsubstantiated after investigation, with no evidence found to prove the violation occurred.
Findings
The investigation included interviews with staff, residents, and review of resident and facility records. There was insufficient evidence to substantiate the allegation of staff neglect causing bruises on the resident. The bruises were consistent with the resident's fragile skin and possible medication side effects.
Report Facts
Capacity: 120
Census: 85
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Donghyun Moon | Administrator | Met with during the investigation and named in the report |
| Bennette Pena | Licensing Program Analyst | Conducted the complaint investigation visit |
Inspection Report
Annual Inspection
Census: 81
Capacity: 120
Deficiencies: 0
Date: Dec 16, 2025
Visit Reason
Licensing Program Analyst Bennette Pena conducted an unannounced Required-1 year visit to evaluate compliance with licensing requirements for the facility.
Findings
The facility was found to be in compliance with all licensing requirements with no deficiencies cited. Infection control practices, operational requirements, physical plant safety, staffing, resident rights, food service, medical and dental care, and disaster preparedness were all adequately maintained.
Report Facts
Staff members: 62
Resident files reviewed: 10
Residents receiving hospice care: 10
Residents utilizing oxygen tanks: 2
Fire drill date: Sep 29, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Executive Director | Met with Licensing Program Analyst during inspection and received report copy |
| Bennette Pena | Licensing Program Analyst | Conducted the unannounced Required-1 year visit |
| Lisa Hicks | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 93
Capacity: 120
Deficiencies: 0
Date: Apr 11, 2025
Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations received on 2025-02-12 regarding staff mismanaging resident's medication, misplacing medication, and billing for medication not administered.
Complaint Details
The complaint involved allegations of staff mismanaging resident's medication, misplacing medication, and billing resident for medication not administered. After investigation including staff and resident interviews, the allegations were found to be unsubstantiated due to lack of evidence.
Findings
The investigation found no corroborating evidence to support the allegations. Staff and resident interviews indicated that medications were managed and administered as prescribed, no medications were misplaced, and billing was handled by the pharmacy, not the facility. Therefore, the allegations were unsubstantiated.
Report Facts
Capacity: 120
Census: 93
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Administrator | Met with during investigation and named in report |
| Elizabeth Irra | Licensing Program Analyst | Conducted the complaint investigation |
| Tony Vasallo | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 93
Capacity: 120
Deficiencies: 0
Date: Apr 11, 2025
Visit Reason
An unannounced complaint investigation visit was conducted to investigate allegations regarding staff mismanaging resident’s medication, misplacing resident’s medication, and billing resident for medication not administered.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included staff mismanaging resident’s medication, misplacing medication, and billing for medication not administered. Interviews with staff and residents did not corroborate these allegations.
Findings
The investigation found no corroborating evidence to support the allegations. Staff and resident interviews indicated that medications were managed and administered as prescribed, no medications were misplaced, and billing was handled by the pharmacy, not the facility. Therefore, the allegations were unsubstantiated.
Report Facts
Capacity: 120
Census: 93
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Administrator | Met with during investigation and named in findings |
| Elizabeth Irra | Licensing Program Analyst | Conducted the complaint investigation |
| Tony Vasallo | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 89
Capacity: 120
Deficiencies: 0
Date: Mar 25, 2025
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations received on 2025-01-21 regarding staff administering felony drugs to a resident and a resident sustaining an unexplained head injury.
Complaint Details
The complaint involved allegations that staff administered felony drugs to a resident who tested positive for cocaine and PCP, and that a resident sustained an unexplained head injury. After interviews and document reviews, the allegations were found unsubstantiated due to lack of evidence.
Findings
The investigation found no evidence that facility staff administered felony drugs to the resident despite positive drug tests. The resident's head injury was confirmed from a fall, but there was no sufficient evidence of lack of care or supervision. Both allegations were unsubstantiated.
Report Facts
Capacity: 120
Census: 89
Date complaint received: Jan 21, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Administrator | Interviewed regarding allegations and participated in exit interview |
| Cynthia D Chan | Licensing Program Analyst | Conducted the complaint investigation visit and interviews |
| Tony Vasallo | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 89
Capacity: 120
Deficiencies: 0
Date: Mar 25, 2025
Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations received on 2025-01-21 regarding staff administering felony drugs to a resident and a resident sustaining an unexplained head injury.
Complaint Details
The complaint involved allegations that staff administered felony drugs to Resident #1 and that Resident #1 sustained an unexplained head injury. The investigation included interviews with staff, residents, and the administrator, review of medication and hospital records, and an incident report. Both allegations were found unsubstantiated due to lack of evidence.
Findings
The investigation found no evidence that facility staff administered illegal drugs to the resident who tested positive for cocaine and PCP, and no evidence of lack of care or supervision related to the resident's head injury. Both allegations were determined to be unsubstantiated.
Report Facts
Facility capacity: 120
Census: 89
Date complaint received: Jan 21, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Administrator | Met with Licensing Program Analyst during investigation and interviewed regarding allegations |
| Cynthia D Chan | Licensing Program Analyst | Conducted the complaint investigation visit and interviews |
| Tony Vasallo | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 88
Capacity: 120
Deficiencies: 0
Date: Feb 6, 2025
Visit Reason
The inspection was an unannounced complaint investigation conducted in response to allegations received on 2025-01-31 regarding staff discrimination against a resident and failure to safeguard residents' belongings.
Complaint Details
The complaint involved allegations that staff were discriminating against a resident and not safeguarding residents' belongings. The investigation included interviews with staff, residents, and review of records. Despite some residents reporting missing belongings, the evidence was insufficient to substantiate the claims.
Findings
The investigation found no preponderance of evidence to substantiate the allegations. Staff and residents reported fair treatment and reasonable accommodations, and while some residents reported missing belongings, there was no conclusive proof of violations. The allegations were therefore unsubstantiated.
Report Facts
Capacity: 120
Census: 88
Residents interviewed: 9
Staff interviewed: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Executive Director | Met with Licensing Program Analyst during complaint investigation and provided statements regarding allegations |
| Cynthia D Chan | Licensing Program Analyst | Conducted the complaint investigation |
| Tony Vasallo | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Complaint Investigation
Census: 88
Capacity: 120
Deficiencies: 0
Date: Feb 6, 2025
Visit Reason
This was an unannounced complaint investigation visit triggered by allegations received on 2025-01-31 regarding staff discrimination against a resident and failure to safeguard residents' belongings.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included staff discriminating against a resident and not safeguarding residents' belongings. Interviews with staff, residents, and the administrator did not support the allegations sufficiently to confirm violations.
Findings
The investigation found no preponderance of evidence to substantiate the allegations. Staff and residents reported that staff treat residents fairly and respectfully, and while some residents reported missing belongings, items were often recovered. The allegations were determined to be unsubstantiated.
Report Facts
Resident interviews: 9
Staff interviews: 4
Residents reporting missing belongings: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Cynthia D Chan | Licensing Program Analyst | Conducted the complaint investigation |
| Christina Matsumoto | Executive Director | Facility administrator interviewed during investigation |
| Tony Vasallo | Licensing Program Manager | Named in report as Licensing Program Manager |
Inspection Report
Annual Inspection
Census: 79
Capacity: 120
Deficiencies: 0
Date: Nov 8, 2024
Visit Reason
The inspection was a required unannounced annual inspection conducted to evaluate compliance with licensing regulations for the facility.
Findings
The facility was found to be in compliance with all regulatory requirements with no deficiencies issued. The inspection included review of resident rooms, safety measures, staff training, medication storage, and emergency preparedness.
Report Facts
Residents inspected: 8
Resident files reviewed: 8
Medications checked: 6
Liability insurance coverage: 1000000
Liability insurance coverage: 3000000
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Administrator | Met with Licensing Program Analyst during inspection and named in report |
| Cynthia D Chan | Licensing Evaluator | Conducted the inspection and signed the report |
| Tony Vasallo | Supervisor | Named as supervisor in the report |
Inspection Report
Annual Inspection
Census: 79
Capacity: 120
Deficiencies: 0
Date: Nov 8, 2024
Visit Reason
The inspection was a required annual unannounced inspection conducted to evaluate compliance with licensing regulations for the facility.
Findings
The facility was found to be in compliance with no deficiencies issued. The inspection included review of resident rooms, medication storage, emergency plans, staff training, and facility safety measures.
Report Facts
Residents inspected: 8
Residents medication checked: 6
Licensed capacity: 120
Current census: 79
Administrator certificate expiration: Jul 25, 2025
Hospice waiver capacity: 20
Bedridden residents allowed: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Administrator | Met with Licensing Program Analyst during inspection and named in report |
| Cynthia Chan | Licensing Program Analyst | Conducted the inspection and authored the report |
| Tony Vasallo | Supervisor | Named as supervisor in the report |
Inspection Report
Annual Inspection
Census: 57
Capacity: 120
Deficiencies: 0
Date: Nov 30, 2023
Visit Reason
The inspection visit was conducted as a subsequent visit to finish the annual inspection of the Walnut Valley Senior Living Community Facility.
Findings
The inspection found that the facility has sufficient staffing, proper personnel training, appropriate resident records, respect for residents' rights, and proper medication administration. No deficiencies were issued, only a technical violation was noted.
Report Facts
Staff files reviewed: 5
Resident files reviewed: 5
Residents' medication records reviewed: 5
Approved delayed egress gates: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christinia Matsumoto | Administrator | Met during inspection; certificate expiration noted; named in staffing and training review |
| Cynthia Chan | Licensing Program Analyst | Conducted the inspection visit |
Inspection Report
Annual Inspection
Census: 57
Capacity: 120
Deficiencies: 0
Date: Nov 30, 2023
Visit Reason
The inspection visit was conducted as a case management annual continuation to complete the annual inspection of the Walnut Valley Senior Living Community Facility.
Findings
The inspection found that the facility has sufficient staffing, proper personnel training, appropriate resident records, and medication administration practices. No deficiencies were issued, only a technical violation was noted.
Report Facts
Staff files reviewed: 5
Resident files reviewed: 5
Exterior gates with approved delayed egress: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Administrator | Met with Licensing Program Analyst during inspection; certificate expiration noted |
| Cynthia D Chan | Licensing Program Analyst | Conducted the inspection |
| Tony Vasallo | Supervisor | Supervisor overseeing the inspection |
Inspection Report
Annual Inspection
Census: 59
Capacity: 120
Deficiencies: 0
Date: Nov 28, 2023
Visit Reason
The inspection was a required annual unannounced visit to evaluate compliance with licensing regulations for Walnut Valley Senior Living Community Facility.
Findings
The inspection found no deficiencies. The facility demonstrated compliance in infection control, operational requirements, physical plant and environment safety, planned activities, food service, and disaster preparedness.
Report Facts
Licensed capacity: 120
Current census: 59
Bedridden capacity: 10
Hospice waiver capacity: 20
Number of rooms inspected: 8
Hot water temperature range: 105
Hot water temperature range: 120
Food supply duration - perishable: 2
Food supply duration - non-perishable: 7
Number of relocation sites: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christinia Matsumoto | Administrator | Met with Licensing Program Analysts during the inspection |
Inspection Report
Annual Inspection
Census: 59
Capacity: 120
Deficiencies: 0
Date: Nov 28, 2023
Visit Reason
The inspection was a required annual unannounced visit to evaluate compliance with licensing regulations for Walnut Valley Senior Living Community Facility.
Findings
The inspection found no deficiencies. The facility demonstrated compliance in infection control, operational requirements, physical plant and environment safety, planned activities, food service, and disaster preparedness.
Report Facts
Licensed capacity: 120
Current census: 59
Hospice waiver capacity: 20
Bedridden capacity: 10
Inspection start time: 1407
Inspection end time: 1600
Number of rooms inspected: 8
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christinia Matsumoto | Administrator | Met with Licensing Program Analysts during inspection |
| Cynthia Chan | Licensing Evaluator | Conducted the inspection |
| Sanjay Vaid | Licensing Program Analyst | Conducted the inspection |
Inspection Report
Annual Inspection
Census: 60
Capacity: 120
Deficiencies: 0
Date: Jan 17, 2023
Visit Reason
Licensing Program Analyst Kruz Long conducted an unannounced visit to the facility to conduct an Annual Inspection.
Findings
The facility was found to be in compliance with all applicable regulations, including fire safety, staffing, food storage, and resident accommodations. No deficiencies were observed during the visit.
Report Facts
Capacity: 120
Census: 60
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Executive Director | Met with Licensing Program Analyst during inspection and received report copy |
| Kruz Long | Licensing Program Analyst | Conducted the annual inspection |
| Fernando Fierros | Supervisor | Supervisor overseeing the licensing evaluation |
Inspection Report
Annual Inspection
Census: 60
Capacity: 120
Deficiencies: 0
Date: Jan 17, 2023
Visit Reason
Licensing Program Analyst Kruz Long conducted an unannounced visit to the facility to conduct an Annual Inspection as part of the required 1-year visit.
Findings
The facility was found to be in compliance with all applicable regulations, including fire safety, staffing, medication storage, and resident accommodations. No deficiencies were observed during the visit.
Report Facts
Capacity: 120
Census: 60
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Executive Director | Met with Licensing Program Analyst during inspection and received copy of report |
| Kruz Long | Licensing Program Analyst | Conducted the annual inspection visit |
| Fernando Fierros | Supervisor | Supervisor overseeing the inspection |
Inspection Report
Original Licensing
Census: 60
Capacity: 120
Deficiencies: 7
Date: Oct 27, 2021
Visit Reason
The visit was an announced pre-licensing inspection conducted due to an application submitted for a change in ownership request for a Residential Care Facility for the Elderly (RCFE) serving residents ages 60 and up, with a requested capacity of 120 non-ambulatory residents.
Findings
The facility was generally compliant with required furniture, safety equipment, and supplies, though some deficiencies were noted including missing furniture in two rooms, eleven beds lacking mattress protectors, water temperature below normal limits in several rooms, and areas of disrepair such as toilets and a light bulb. Several issues were corrected during the visit, and remaining corrections were scheduled for virtual verification.
Deficiencies (7)
Room 109 missing a night stand
Room 251 missing a dresser
Eleven beds did not have mattress protectors
Water temperature in rooms 101-110 and 201-214 below normal limits (94.5-104.7°F)
Toilets in rooms 107 and 249 in disrepair
Light bulb in room 218 needed replacement
Emergency pull cords in room 106 and memory care unit rooms not working (fixed during visit)
Report Facts
Facility capacity: 120
Current census: 60
Beds missing mattress protectors: 11
Water temperature range: 94.5
Water temperature range: 104.7
Correction verification date: Nov 1, 2021
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Administrator | Met with Licensing Program Analysts during pre-licensing inspection |
| Nicole Spencer | Licensing Program Analyst | Conducted the pre-licensing inspection |
| Elizabeth Irra | Licensing Program Analyst | Conducted the pre-licensing inspection |
| Nina Galarza | Licensing Program Analyst | Conducted the pre-licensing inspection |
| Christine Yee | Supervisor | Supervisor overseeing the inspection |
| LaJean Nicole Spencer | Licensing Evaluator | Licensing evaluator who signed the report |
Inspection Report
Original Licensing
Census: 60
Capacity: 120
Deficiencies: 7
Date: Oct 27, 2021
Visit Reason
An announced pre-licensing inspection was conducted due to an application submitted for a change in ownership request for a Residential Care Facility for the Elderly (RCFE) serving residents ages 60 and up, with a requested capacity of 120 non-ambulatory residents.
Findings
The facility was inspected for structure, bedrooms, bathrooms, linens, hygiene supplies, fire safety, food service, and other safety features. Several deficiencies were identified including missing furniture in two rooms, beds lacking mattress protectors, water temperature below normal limits, signal systems not working in some rooms, and areas of disrepair in toilets and lighting. Most issues were corrected during the visit, with some requiring follow-up via virtual video conference.
Deficiencies (7)
Room 109 missing a night stand
Room 251 missing a dresser
Eleven beds did not have mattress protectors
Water temperature in rooms 101-110 and 201-214 below normal limits (94.5-104.7°F)
Emergency pull cord in room 106 and memory care unit rooms not working
Toilets in rooms 107 and 249 in disrepair
Light bulb in room 218 needed replacement
Report Facts
Capacity: 120
Census: 60
Beds missing mattress protectors: 11
Beds bedridden: 12
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christina Matsumoto | Administrator | Met with Licensing Program Analysts during pre-licensing inspection |
| LaJean Nicole Spencer | Licensing Evaluator | Conducted the inspection and signed the report |
| Nicole Spencer | Licensing Program Analyst | Conducted the inspection |
| Elizabeth Irra | Licensing Program Analyst | Conducted the inspection |
| Nina Galarza | Licensing Program Analyst | Conducted the inspection |
Inspection Report
Census: 60
Capacity: 120
Deficiencies: 0
Date: Sep 9, 2021
Visit Reason
The visit was conducted as part of a Change of Ownership application process for the Walnut Valley Senior Living Community Facility.
Findings
The applicant/administrator participated in a COMP II telephone interview to verify understanding of California Code Title 22 Regulations and confirm readiness for licensing. The CAB analyst confirmed the applicant's understanding of facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christinia Matsumoto | Administrator | Applicant/administrator participating in COMP II interview and confirmed understanding of regulations. |
Inspection Report
Census: 60
Capacity: 120
Deficiencies: 0
Date: Sep 9, 2021
Visit Reason
The visit was conducted as an office evaluation related to a Change of Ownership application for the Walnut Valley Senior Living Community Facility.
Findings
The applicant/administrator participated in a COMP II telephone interview, confirming understanding of California Code Title 22 Regulations and various operational areas including facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Christinia Matsumoto | Administrator | Applicant/administrator who participated in COMP II and confirmed understanding of regulations. |
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