The Watermark at Brooklyn Heights
Assisted Living, Independent Living & Memory Care · Brooklyn, NY
The Watermark at Brooklyn Heights
Assisted Living, Independent Living & Memory Care · Brooklyn, NY
Overview of The Watermark at Brooklyn Heights
Operated by Brooklyn Operating Company, The Watermark at Brooklyn Heights is a big assisted living community in Brooklyn Heights’ neighborhood. The high-rise building sits at 21 Clark Street near the waterfront and Brooklyn Bridge Park, in one of the city’s most walkable areas, with a Walk Score of 91. With 256 beds across studio, one-, and two-bedroom floor plans, the facility houses a blend of independent living, assisted living, and memory care occupants.
The home centers around several distinctive spaces. The W Room serves as an elegant dining venue with a two-story bar, while Willow and Clark Cafe offers an European-style coffee shop atmosphere. Biblio pairs a library with a wine bar, and Indulge provides salon and spa services. A performance arts center and fitness programs complement the lifestyle amenities, alongside transportation services for residents needing help with appointments and errands. With shops and services nearby, the highly accessible neighborhood is where most daily errands are walkable. Residents can bring pets, which many families find vital when choosing a new home.
State inspections have tracked themes surrounding environmental standards, food service practices, medication management, and disaster preparedness. Active attention to documentation and recordkeeping has been noted. In recent surveys, no substantiated complaints have been documented.
For families considering The Watermark at Brooklyn Heights, the walkable Brooklyn Heights location, the set of housing options, and the on-site amenities make it a pragmatic choice for people seeking a blend of independence and support in an urban setting.
256-bed community Rank #99 / 737Bed count — State benchmarkedThis home is ranked 99th out of 737 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 91 / 100 Rank #236 / 1149Walk Score — State benchmarkedThis home is ranked 236th out of 1,149 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
Facility TypeEnriched Housing Program
CountyKings
The Watermark at Brooklyn Heights is legally operated by Brooklyn Operating Company, LLC.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2025 · 1 year of data
These figures come from state-published inspection data.
0 enforcement actions
16 violations
1 complaint
2 inspections
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for New York assisted living residences: B 83/100
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2025 vs. New York state average
Overall vs. NY average
3 Worse
Metrics worse than New York average:
• Total violations (10% above)
• Violations per inspection (400% above)
• Inspection violation rate (127% above) 3 Better Metrics better than New York average:
• Inspections with violations (50% below)
• Total complaints (99% below)
• Complaints per year (99% below)
• Total violations (10% above)
• Violations per inspection (400% above)
• Inspection violation rate (127% above) 3 Better Metrics better than New York average:
• Inspections with violations (50% below)
• Total complaints (99% below)
• Complaints per year (99% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 2 | 9 | This facility has had 78% fewer total inspections than the New York average (2 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 78% fewer |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 2 | 4 | This facility has 50% fewer inspections with violations than a typical New York assisted living residence (2 vs. NY avg 4).↓ 50% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 100% | 44% | This facility has 56 percentage points higher inspection violation rate than a typical New York assisted living residence (100% vs. NY avg 44%).↑ 56% worse Rank #285 / 316 Inspection violation rate — State benchmarked This home is ranked 285th out of 316 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 1 | 6 | This facility has had 83% fewer complaint visits than the New York average (1 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 83% fewer Rank #57 / 316 Complaint visits — State benchmarked This home is ranked 57th out of 316 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 16 | 14.5 | This facility has 10% more total violations than a typical New York assisted living residence (16 vs. NY avg 14.5).↑ 10% worse Rank #224 / 316 Total violations — State benchmarked This home is ranked 224th out of 316 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Violations per inspection
Average violations per inspection.
| 8.0 | 1.6 | This facility has 400% more violations per inspection than a typical New York assisted living residence (8 vs. NY avg 1.6).↑ 400% worse Rank #309 / 316 Violations per inspection — State benchmarked This home is ranked 309th out of 316 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violation breakdown
Per-category split of the 16 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 16 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
3
Disaster and Emergency
NY avg: 0.5
4
Environmental Standards
NY avg: 1.7
1
Food and Service
NY avg: 1.1
1
General Requirements
NY avg: 0.1
1
Medication Management
NY avg: 0.4
1
Personnel
NY avg: 0.7
2
Records and Reports
NY avg: 2.0
3
Resident Services
NY avg: 2.9
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 79 | This facility has 99% fewer total complaints than a typical New York assisted living residence (1 vs. NY avg 79).↓ 99% better |
|
Complaints per year
Average complaints per year since 2025.
| 1 | 79 | This facility has 99% fewer complaints per year than a typical New York assisted living residence (1 vs. NY avg 79).↓ 99% better |
What does this home offer?
Pets Allowed
Room Sizes: 365 - 1,116 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: High-rise
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for The Watermark at Brooklyn Heights
Places of interest near The Watermark at Brooklyn Heights
3.0 miles from city center
Estimated distance in miles from Brooklyn's city center to The Watermark at Brooklyn Heights's address, calculated via Google Maps.
— 1.08 miles to nearest hospital (NYC Health + Hospitals/Gotham Health, Gouverneur)
Calculate Travel Distance to The Watermark at Brooklyn Heights
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Compare Assisted Living around Brooklyn
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the benchmark below for the typical New York score; higher is better.
This is a proprietary Assisted Living Magazine score.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
|
Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| King David Center | AL ADC HOS IL MC NH RC SNF | Brooklyn | 271
Facility
271
NY AVG
160
Rank
#89 / 737 | Yes |
90
Facility
90
NY AVG
64
Rank
#260 / 1,149 | Sgrnc, LLC (For Profit) | 99
Facility
99
NY AVG
83
Rank
#21 / 616 | 3 | 67% | 6 | 8 | 2.7 | - | A+ |
| The Watermark at Brooklyn Heights | AL IL MC | Brooklyn (Brooklyn Heights) | 256
Facility
256
NY AVG
160
Rank
#99 / 737 | Yes |
91
Facility
91
NY AVG
64
Rank
#236 / 1,149 | Brooklyn Operating Company, LLC | - | 2 | 100%
Facility
100%
NY AVG
44.4%
Rank
#285 / 316 | 1
Facility
1
NY AVG
6
Rank
#57 / 316 | 16
Facility
16
NY AVG
14.5
Rank
#224 / 316 | 8.0
Facility
8.0
NY AVG
1.6
Rank
#309 / 316 | Studio / 1 Bed / 2 Bed | - |
| The Waterford on the Bay Senior Living | AL MC | Brooklyn (Sheepshead Bay) | 200
Facility
200
NY AVG
160
Rank
#165 / 737 | No |
78
Facility
78
NY AVG
64
Rank
#492 / 1,149 | The Palm Beach Home For Adults, LLC | 100
Facility
100
NY AVG
83
Rank
#1 / 616 | 5 | 20%
Facility
20%
NY AVG
44.4%
Rank
#50 / 316 | 3
Facility
3
NY AVG
6
Rank
#153 / 316 | 1
Facility
1
NY AVG
14.5
Rank
#31 / 316 | 0.2
Facility
0.2
NY AVG
1.6
Rank
#34 / 316 | Deluxe, Private, Semi-Private | - |
| Brooklyn Boulevard ALP | AL | Brooklyn (Starrett City) | 184
Facility
184
NY AVG
160
Rank
#256 / 737 | No |
72
Facility
72
NY AVG
64
Rank
#581 / 1,149 | Brooklyn Boulevard Alp LLC | 98
Facility
98
NY AVG
83
Rank
#32 / 616 | 4 | 25%
Facility
25%
NY AVG
44.4%
Rank
#56 / 316 | 3
Facility
3
NY AVG
6
Rank
#153 / 316 | 4
Facility
4
NY AVG
14.5
Rank
#104 / 316 | 1.0
Facility
1.0
NY AVG
1.6
Rank
#143 / 316 | Studio / 1 Bed / 2 Bed | - |
| Sunrise at Mill Basin | AL MC | Brooklyn (Mill Basin) | 142
Facility
142
NY AVG
160
Rank
#356 / 737 | Yes |
59
Facility
59
NY AVG
64
Rank
#708 / 1,149 | Gwc-Mill Basin, Inc | 100
Facility
100
NY AVG
83
Rank
#1 / 616 | 4 | 25%
Facility
25%
NY AVG
44.4%
Rank
#56 / 316 | 2
Facility
2
NY AVG
6
Rank
#124 / 316 | 1
Facility
1
NY AVG
14.5
Rank
#31 / 316 | 0.3
Facility
0.3
NY AVG
1.6
Rank
#44 / 316 | Studio / 1 Bed / 2 Bed | - |
Financial Assistance for
Assisted Living in New York
The Watermark at Brooklyn Heights is located in New York City, New York State.
Here are the financial assistance programs available to residents in New York City.
Frequently Asked Questions about The Watermark at Brooklyn Heights
What neighborhood is The Watermark at Brooklyn Heights in?
The Watermark at Brooklyn Heights is in the Brooklyn Heights neighborhood of Brooklyn.
Who is the owner of The Watermark at Brooklyn Heights?
The Watermark at Brooklyn Heights is legally operated by Brooklyn Operating Company, LLC.
Is The Watermark at Brooklyn Heights in a walkable area?
The Watermark at Brooklyn Heights has a walk score of 91. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Are pets allowed at The Watermark at Brooklyn Heights?
Yes, The Watermark at Brooklyn Heights allows residents to bring their pets.
How many beds does The Watermark at Brooklyn Heights have?
The Watermark at Brooklyn Heights has 256 beds.
Has The Watermark at Brooklyn Heights had any violations?
The Watermark at Brooklyn Heights has had 16 reported violations since 2025 according to records from New York State Department of Health (NYSDOH).
Are there photos of The Watermark at Brooklyn Heights?
Yes — there are 12 photos of The Watermark at Brooklyn Heights in the photo gallery on this page.
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