The Watermark at Brooklyn Heights

Overview of The Watermark at Brooklyn Heights

Considerably the only modernized and luxurious senior housing in Brooklyn, The Watermark at Brooklyn Heights has indeed set the standard of living for independent living, assisted living, and memory care in the borough. The Watermark has done this to ensure a wonderful and hassle-free experience during their stay; they want to promote a fun-filled experience for seniors because staff ensures that residents can each grow and live a purposeful life during their golden years. Residents at The Watermark at Brooklyn Heights are encouraged to cultivate a lifestyle that is in proportion to their freedom and assistance.

The Brooklyn Heights branch of the senior living community provides nothing but the renowned Watermark service. While they offer thoughtful amenities such as The W Room, an elegant dining room with a two-story bar; Willow and Clark Cafe, a coffee shop designed with hints of European style; Biblio, a library and wine bar; Indulge, a salon spa; and performance arts center– just to name a few of what the upscale community provides. With these, they have undoubtedly showcased creative and exquisite amenities which, when added on top of their thoughtful services, seal the confirmation of the extraordinary care in store at The Watermark. Seniors gain resort-like services while balanced with receiving wonderful help from the staff.

Facility Direct Line (347) 343-4900

256-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

Walk Score: 91 / 100

Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Facility TypeEnriched Housing Program

CountyKings

The Watermark at Brooklyn Heights is legally operated by Brooklyn Operating Company, LLC.

No Alzheimer's certification

Since 2025 · 1 year of data 0 enforcement actions 16 violations 2 inspections

Inspection score unavailable

Not enough inspection history to generate a score.

Average score for New York assisted living residences: B 83/100

Inspection Scorecard This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2025 vs. New York state average

Overall vs. NY average

Latest Inspection February 28, 2025 Complaint Investigation

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	2	9	This facility has had 78% fewer total inspections than the New York average (2 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 78% fewer
Inspections with violations Inspections that uncovered at least one regulatory violation.	2	4	This facility has 50% fewer inspections with violations than a typical New York assisted living residence (2 vs. NY avg 4).↓ 50% better
Inspection violation rate Percentage of inspections that resulted in at least one violation.	100%	44%	This facility has 56 percentage points higher inspection violation rate than a typical New York assisted living residence (100% vs. NY avg 44%).↑ 56% worse Rank #289 / 321 Inspection violation rate — State benchmarked This home is ranked 289th out of 321 homes in New York for % of Inspections With Violations. Shows this facility's % of inspections with violations compared to the New York average among 321 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	1	6	This facility has 83% fewer complaint visits than a typical New York assisted living residence (1 vs. NY avg 6).↓ 83% better Rank #58 / 321 Complaint visits — State benchmarked This home is ranked 58th out of 321 homes in New York for Complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 321 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.

Violations Violations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total violations Formal regulatory issues recorded by inspectors across all inspection types.	16	14.5	This facility has 10% more total violations than a typical New York assisted living residence (16 vs. NY avg 14.5).↑ 10% worse Rank #264 / 321 Total violations — State benchmarked This home is ranked 264th out of 321 homes in New York for Violations. Shows this facility's violations compared to the New York average among 321 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.
Violations per year Average violations per year since 2025.	16	14.5	This facility has 10% more violations per year than a typical New York assisted living residence (16 vs. NY avg 14.5).↑ 10% worse
Violations per inspection Average violations per inspection.	8	1.6	This facility has 400% more violations per inspection than a typical New York assisted living residence (8 vs. NY avg 1.6).↑ 400% worse Rank #318 / 321 Violations per inspection — State benchmarked This home is ranked 318th out of 321 homes in New York for Violations per inspection. Shows this facility's violations per inspection compared to the New York average among 321 comparable communities in the ranking pool. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.

Violation breakdown

3 Disaster and Emergency NY avg: 0.5

4 Environmental Standards NY avg: 1.7

1 Food and Service NY avg: 1.1

1 General Requirements NY avg: 0.1

1 Medication Management NY avg: 0.4

1 Personnel NY avg: 0.7

2 Records and Reports NY avg: 2.0

3 Resident Services NY avg: 2.9

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

February 28, 2025 complaint survey found 15 deficiencies across resident services, food service, personnel, environmental standards, disaster procedures, and medication management.
January 28, 2025 other survey cited 1 deficiency in records and reports, showing ongoing documentation issues.
No complaints were substantiated in either the February or January 2025 inspections.

Show Inspection Reports

What does this home offer?

Pets Allowed

Room Sizes: 365 - 1,116 sq. ft

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: High-rise

Transportation Services

Fitness and Recreation

Living Spaces & Floor Plans for The Watermark at Brooklyn Heights

3.0 miles from city center Estimated distance in miles from Brooklyn's city center to The Watermark at Brooklyn Heights's address, calculated via Google Maps. — 1.08 miles to nearest hospital (NYC Health + Hospitals/Gotham Health, Gouverneur)

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The information below is reported by the New York State Department of Health.


King David Center	AL ADC HOS IL MC NH RC SNF	Brooklyn	271	No	90	Sgrnc, LLC (For Profit)	99 Facility 99 NY AVG 83 Rank #7 / 591	3	-	6	-	-	-	A+
The Watermark at Brooklyn Heights	AL IL MC	Brooklyn (Brooklyn Heights)	256	Yes	91	Brooklyn Operating Company, LLC	-	2	100% Facility 100% NY AVG 44.4% Rank #289 / 321	1 Facility 1 NY AVG 6 Rank #58 / 321	16 Facility 16 NY AVG 14.5 Rank #264 / 321	8.0 Facility 8.0 NY AVG 1.6 Rank #318 / 321	Studio / 1 Bed / 2 Bed	-
Brooklyn Adult Care Center	AL	Brooklyn (Cypress Hills)	210	No	90	Brooklyn Adult Care Center, LLC	86 Facility 86 NY AVG 83 Rank #241 / 591	16	25% Facility 25% NY AVG 44.4% Rank #113 / 321	14 Facility 14 NY AVG 6 Rank #294 / 321	4 Facility 4 NY AVG 14.5 Rank #172 / 321	0.3 Facility 0.3 NY AVG 1.6 Rank #117 / 321	Private / Semi-Private Rooms	A+
Sunrise at Mill Basin	AL MC	Brooklyn (Mill Basin)	142	Yes	59	Gwc-Mill Basin, Inc	99 Facility 99 NY AVG 83 Rank #7 / 591	4	25% Facility 25% NY AVG 44.4% Rank #113 / 321	2 Facility 2 NY AVG 6 Rank #98 / 321	1 Facility 1 NY AVG 14.5 Rank #105 / 321	0.3 Facility 0.3 NY AVG 1.6 Rank #117 / 321	Studio / 1 Bed / 2 Bed	-
Ateret Avot Senior Living	AL IL	Brooklyn (Midwood)	85	No	92	Ateret Of Midwood LLC	-	1	0% Facility 0% NY AVG 44.4% Rank #1 / 321	0 Facility 0 NY AVG 6 Rank #1 / 321	0 Facility 0 NY AVG 14.5 Rank #1 / 321	0 Facility 0 NY AVG 1.6 Rank #1 / 321	Private Rooms	-

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+

General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

Income Limits (2025) $50,000/year household

Asset Limits No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits

Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+

General NYC resident, own and live in a 1-3 family home, co-op, or condo.

Income Limits (2025) $58,399/year household

Asset Limits No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

Benefits

Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)

General NYC resident, able to share living space.

Income Limits No strict limit, but targets those needing cost relief.

Asset Limits Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

Benefits

Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

What neighborhood is The Watermark at Brooklyn Heights in?

The Watermark at Brooklyn Heights is in the Brooklyn Heights neighborhood of Brooklyn.

Who is the owner of The Watermark at Brooklyn Heights?

The Watermark at Brooklyn Heights is legally operated by Brooklyn Operating Company, LLC.

Is The Watermark at Brooklyn Heights in a walkable area?

The Watermark at Brooklyn Heights has a walk score of 91. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

How many beds does The Watermark at Brooklyn Heights have?

The Watermark at Brooklyn Heights has 256 beds.

Are there photos of The Watermark at Brooklyn Heights?

Yes — there are 12 photos of The Watermark at Brooklyn Heights in the photo gallery on this page.

What is the address of The Watermark at Brooklyn Heights?

The Watermark at Brooklyn Heights is located at 21 Clark St, Brooklyn, NY 11201.

What is the phone number of The Watermark at Brooklyn Heights?

(347) 343-4900 will put you in contact with the team at The Watermark at Brooklyn Heights.

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