Total health inspections
3
New Hampshire average 3.5
Last Health inspection on Aug 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Webster at Rye
Nursing Home in New Hampshire
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Webster at Rye
Nursing Home in New Hampshire
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Webster at Rye is an assisted living community located in Rye, New Hampshire. It offers various levels of care including assisted living, nursing care, and memory care. Residents enjoy chef-prepared meals, social activities, and around-the-clock nursing care.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 18th out of 67 homes in New Hampshire.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 18th out of 67 homes in New Hampshire.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 41m per day
vs New Hampshire avg
+11%
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
61
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87%
Avg. Length of Stay
91 days
Occupancy rate
87%
Avg. Length of Stay
91 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
55% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
44% of new residents, often for short stays.
Typical stay
1 years
Finances and operations
Voluntary non-profit community
Home revenue
$23.1M
Surplus of revenue
$4.6M
Voluntary non-profit community
Home revenue
$23.1M
Surplus of revenue
$4.6M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.5M
61-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeNursing Home
StatusActive
IssuanceMay 1, 2025
CountyRockingham
License Number01237
CMS Certification Number305099
AwardsVoted Best Assisted Living on the New Hampshire Seacoast!
Webster at Rye is administrated by Ashley M Gelinas.
Staffing
Key information about the people who lead and staff this community.
ContactThomas Argue
Rehabilitation Services
Skilled Nursing
24-Hour Staffing
Beautiful Interior Décor
Including Elegant Sitting Rooms
Formal Dining Rooms
And Spacious Apartments
Well-Tended Grounds
Outdoor Patios And Walking Areas
Delicious Meals
Dental Care
Laundry
Housekeeping
Maintenance
Transportation Services
Library
Creative Arts Room
Barbershop And Hair Styling Salon
24-Hour Nursing Care
Specific ProgramsNursing Care, Activity Calendar, Dining Menu
Volunteer ProgramsYes
Food DescriptionDelicious meals prepared and served according to your nutritional needs and preferences.
Meals IncludedYes
Health Inspection History
Inspections
Total health citations
8
New Hampshire average 14.4
Citations per inspection
2.67
New Hampshire average 3.99
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
7 of 8 citations resulted from standard inspections; and 1 of 8 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than New Hampshire averageNew Hampshire average: 0.2
Serious Health citations
0
0
100% better than New Hampshire averageNew Hampshire average: 0.1
0 critical citations
0 serious citations
7 moderate citations
1 minor citation
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 21, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 21, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 21, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 21, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 14, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 14, 2024
Corrected
Nutrition minor citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 14, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 14, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around New Hampshire The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
Filter by care type
| Bedford Nursing and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bedford | 102 | 76.1% | -6% | 3.05 | -24% | -29% | 0 | 15 | 5.0 | 0 | 86 | - | - | Woh Llc | $9.4M | $5.6M | 59.8% | 305086 | ||||
| Webster at Rye |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rye | 136 | 87.0% | +7% | 4.68 | +30% | +9% | 0 | 8 | 2.7 | 0 | 45 | A+ | - | Gelinas, Ashley | $18.6M | $5.9M | 31.8% | 305099 | ||||
| Bedford Hills |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bedford | 147 | 94.2% | +16% | 3.33 | +19% | -22% | 1 | 8 | 2.0 | 1 | 135 | - | - | Forrence, Heidi | $25.6M | $8.5M | 33.2% | 305060 | ||||
| Alpine Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Keene | 85 | 84.4% | +4% | 3.21 | -52% | -25% | 0 | 17 | 5.7 | 0 | 73 | - | - | White Mountain Peak Healthcare Llc | $8.5M | $3.8M | 44.8% | 305062 | ||||
| Brookdale Spruce Wood | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Durham | 80 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
122
Employees
54
Contractors
68
Staff to resident ratio
2.84:1
52% better than New Hampshire averageNew Hampshire average ratio: 1.87:1
Avg staff/day
34
Average shift
7.8 hours
0% compared with New Hampshire averageNew Hampshire average: 7.8 hours
Total staff hours (quarter)
24,148
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
63
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
38%
9,180 contractor hours this quarter
Certified Nursing Assistant: 38
Respiratory Therapy Technician: 7
Registered Nurse: 7
Licensed Practical Nurse: 5
Speech Language Pathologist: 2
Physical Therapy Assistant: 2
Qualified Social Worker: 2
Physical Therapy Aide: 1
Medical Director: 1
Occupational Therapy Aide: 1
Feeding Assistant: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 25 | 38 | 63 | 12,011 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 5 | 5 | 10 | 2,851 | 91 | 100% | 8.4 |
| Registered Nurse | 13 | 7 | 20 | 2,174 | 91 | 100% | 7.2 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,094 | 87 | 96% | 7.2 |
| Physical Therapy Assistant | 0 | 2 | 2 | 977 | 71 | 78% | 8 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 531 | 62 | 68% | 7.7 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 494 | 58 | 64% | 8.5 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 461 | 59 | 65% | 7.8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 401 | 68 | 75% | 5.9 |
| Qualified Social Worker | 0 | 2 | 2 | 398 | 56 | 62% | 6.8 |
| Medical Director | 0 | 1 | 1 | 104 | 26 | 29% | 4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 104 | 13 | 14% | 8 |
| Feeding Assistant | 0 | 1 | 1 | 78 | 39 | 43% | 2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
63 Certified Nursing Assistant
% of Days
100%
10 Licensed Practical Nurse
% of Days
100%
20 Registered Nurse
% of Days
100%
5 Other Dietary Services Staff
% of Days
96%
2 Physical Therapy Assistant
% of Days
78%
7 Respiratory Therapy Technician
% of Days
68%
1 Administrator
% of Days
71%
1 Dietitian
% of Days
71%
1 Mental Health Service Worker
% of Days
71%
1 RN Director of Nursing
% of Days
64%
1 Nurse Practitioner
% of Days
65%
1 Physical Therapy Aide
% of Days
65%
1 Clinical Nurse Specialist
% of Days
59%
2 Speech Language Pathologist
% of Days
75%
2 Qualified Social Worker
% of Days
62%
1 Medical Director
% of Days
29%
1 Occupational Therapy Aide
% of Days
14%
1 Feeding Assistant
% of Days
43%
1 Occupational Therapy Assistant
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
43
Medicare
8
18.6% of residents
Medicaid
9
20.9% of residents
Private pay or other
26
60.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.6
10% worse than New Hampshire averageNew Hampshire average: 11.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.9
20% worse than New Hampshire averageNew Hampshire average: 23.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
21.7%
Percent of long-stay residents whose need for help with daily activities has increased
21.7%
In line with New Hampshire averageNew Hampshire average: 21.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
30.9%
Percent of long-stay residents whose ability to move independently worsened
30.9%
52% worse than New Hampshire averageNew Hampshire average: 20.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.1%
15% worse than New Hampshire averageNew Hampshire average: 27.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
83% better than New Hampshire averageNew Hampshire average: 4.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.6%
Percent of long-stay high risk residents with pressure ulcers
5.6%
24% worse than New Hampshire averageNew Hampshire average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
8.9%
Percent of long-stay residents with a urinary tract infection
8.9%
258% worse than New Hampshire averageNew Hampshire average: 2.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.8%
Percent of long-stay residents who lose too much weight
3.8%
33% better than New Hampshire averageNew Hampshire average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.8%
Percent of long-stay residents who have depressive symptoms
1.8%
78% better than New Hampshire averageNew Hampshire average: 8.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.1%
Percent of long-stay residents who received an antipsychotic medication
19.1%
9% worse than New Hampshire averageNew Hampshire average: 17.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
In line with New Hampshire averageNew Hampshire average: 96.0%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with New Hampshire averageNew Hampshire average: 98.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
18% better than New Hampshire averageNew Hampshire average: 83.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
74% better than New Hampshire averageNew Hampshire average: 1.6%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.4%
15% better than New Hampshire averageNew Hampshire average: 83.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Webster at Rye based on CMS SNF Cost Reports.
Occupancy Rate
87.0%
↑ 9.0pp vs 2023
Net Income
$4.6M
↑ ~$6.2M vs 2023
Total Payroll
$8.7M
↓ ~$1.8M vs 2023
Profit Margin
25.0%
↑ 35.1pp vs 2023
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