Show Inspection Reports
Total health inspections
9
Indiana average 6
Last Health inspection on Oct 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Wellbrooke of Carmel
Assisted Living Home
Wellbrooke of Carmel
Assisted Living Home
Wellbrooke of Carmel extends an array of care options, encompassing assisted living homes, memory care, and skilled nursing, all delivered with an unwavering commitment to maintaining the highest standards of care. This senior living community swiftly establishes itself as one of the premier choices in Carmel, Indiana, thanks to its dedication to creating fulfilling experiences for its residents.
The cornerstone of its excellence lies in its campus, where highly trained senior care professionals ensure residents receive the utmost care and attention. The community buzzes with a vibrant array of activities, from outings to engaging events, all designed to keep residents stimulated, active, and engaged in their daily lives. Furthermore, Wellbrooke of Carmel takes pride in its dining experience, offering nutritious meals on a regular basis. The community also features signature programs that promote physical movement, meditation, lifelong learning, cognitive pursuits, and more, fostering a holistic approach to senior well-being. It’s a senior living destination that combines top-tier care across various assisted living levels of care with an engaging lifestyle for its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
119
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
65%
Residents per day (avg)
53
Occupancy rate
65%
Residents per day (avg)
53
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
48% of new residents, usually for short-term rehab.
Typical stay
25 days
Private pay
48% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Corporation
Home revenue
$11.2M
Operating loss
-$1.3M
Proprietary home
Corporation
Home revenue
$11,249,874.00
Operating loss
$-1,260,132.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.5M
119-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 48 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy Rate
72%
Occupied Beds
86 of 119
Percentage of available beds currently in use by residents.
License Status
ActiveFacility Type
MIXED FACILITY (NURSING + RESIDENTIAL CARE)
License Date
January 7, 2025
License Expiration
June 30, 2026
Additional licensing details
License number:
25-013444-1
CMS Certification Number:
155833
Ownership & operating entity
Wellbrooke of Carmel is legally operated by BOARD OF TRUSTEES OF THE FLAVIUS J WITHAM MEMORIAL, and administrated by KYLIE CRENSHAW.
Profit status:
OTHER
Type Of Units
SNF (Skilled Nursing)
51 units
SNF/NF (Combined)
23 units
Residential
45 units
Total beds
119 units
Staffing
Key information about the people who lead and staff this community.
Leadership
Medical Director:
Saad Hafidh
Director of Nursing:
JUSTIN HOBBS
Contact Information
Fax:
(317) 569-7201
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 140 - 477 sq. ft
Housing Options: Studio / 1 Bed
Transportation Services
Fitness and Recreation
Types of Care at Wellbrooke of Carmel
Assisted Living
Memory Care
Skilled Nursing
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
11 visits/inspections
14 visits/inspections triggered by complaints
Results
5 with citations
6 without citations
6 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:May 7, 2025
Type:Complaint Investigation
52 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
48 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Assisted Living around Carmel
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Sunrise on Old Meridian
-28%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Carmel
149
Yes
-
50
MS OLD MERIDIAN SH, LLC
49.7%
-
-
-
-
-
-
-
-
-
-28%Studio / Suite / 1 Bed
Wellbrooke of Carmel
-40%
-6%
+4%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Carmel
119
Yes
-
48
BOARD OF TRUSTEES OF THE FLAVIUS J WITHAM MEMORIAL
72.3%
$11,169,292.00
$4,600,723.00
41.2%
52.80
3.2247
1
36
2
-40%-6%+4%Studio / 1 Bed
Majestic Care of Carmel Assisted Living
-29%
-12%
-33%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Carmel
104
Yes
A+
60
SMITH, TODD
46.8%
$10,175,106.00
$3,131,950.00
30.8%
46.20
3.0372
-
26
-
-29%-12%-33%Studio / 1 Bed
Willow Haven Senior Homes
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Carmel
10
No
A+
6
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Magnolia Springs Bridgewater
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
RC
Respite Care
Carmel
-
Yes
-
6
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Sunrise on Old Meridian
Type of care:
AL
IL
MC
Community:
Carmel
Bed Count:
149
Pets Allowed:
Yes
Operator:
MS OLD MERIDIAN SH, LLC
Occupancy:
49.7%
Occupancy vs State Avg:
-28%
-28%
Bed Options:
Studio / Suite / 1 Bed
Wellbrooke of Carmel
Type of care:
AL
MC
SNF
Community:
Carmel
Bed Count:
119
Pets Allowed:
Yes
Operator:
BOARD OF TRUSTEES OF THE FLAVIUS J WITHAM MEMORIAL
CCN:
155833
Occupancy:
72.3%
Home Revenue:
$11,169,292.00
Payroll Costs:
$4,600,723.00
Payroll %:
41.2%
Avg Residents/Day:
52.80
Overall Rating:
Adj Nurse Hours:
3.2247
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
36
Severe Citations:
2
RN share vs State Avg:
-40%
-40%
Staffing vs State Avg:
-6%
-6%
Occupancy vs State Avg:
+4%
+4%
Bed Options:
Studio / 1 Bed
Majestic Care of Carmel Assisted Living
Type of care:
SNF
AL
HC
MC
Community:
Carmel
Bed Count:
104
Pets Allowed:
Yes
Operator:
SMITH, TODD
CCN:
155618
Occupancy:
46.8%
Home Revenue:
$10,175,106.00
Payroll Costs:
$3,131,950.00
Payroll %:
30.8%
Avg Residents/Day:
46.20
Overall Rating:
Adj Nurse Hours:
3.0372
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
26
RN share vs State Avg:
-29%
-29%
Staffing vs State Avg:
-12%
-12%
Occupancy vs State Avg:
-33%
-33%
Bed Options:
Studio / 1 Bed
Living Spaces & Floor Plans
Wellbrooke Of Carmel Studio B
Wellbrooke Of Carmel Studio
Wellbrooke Of Carmel Studio C
Places of interest near Wellbrooke of Carmel
2.8 miles from city center — 4.7 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)
12315 N Pennsylvania St, Carmel, IN 46032
Calculate Travel Distance to Wellbrooke of Carmel
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
105
Total Staff
86
Employees
19
Contractors
23,360
Total Hours (Quarter)
35
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 6 | 8.5 | No |
| Licensed Practical Nurse | 16 | 8 | No |
| Certified Nursing Assistant | 23 | 8.5 | No |
Staff by Category
Administration ⓘ
2 staff
6.6hs shift avg
Nursing Staff ⓘ
62 staff
8hs shift avg
Physicians & Practitioners ⓘ
14 staff
8hs shift avg
Therapy Services ⓘ
17 staff
4.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
6.6hs shift avg
Dietary Services ⓘ
6 staff
7.2hs shift avg
Other Services ⓘ
1 staff
8.8hs shift avg
Contractor Analysis
11.2%
of total hours from contractors
2,623 contractor hours this quarter
Qualified Social Worker: 3
Speech Language Pathologist: 5
Physical Therapy Assistant: 3
Physical Therapy Aide: 3
Respiratory Therapy Technician: 4
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 23 | 0 | 23 | 6,612 | 91 | 100% | 8.5 |
| Licensed Practical Nurse | 16 | 0 | 16 | 4,259 | 91 | 100% | 8 |
| Medication Aide/Technician | 16 | 0 | 16 | 3,269 | 91 | 100% | 6.8 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,736 | 90 | 99% | 7.1 |
| Registered Nurse | 6 | 0 | 6 | 1,321 | 85 | 93% | 8.5 |
| Clinical Nurse Specialist | 12 | 0 | 12 | 1,292 | 73 | 80% | 8 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,053 | 84 | 92% | 5 |
| Mental Health Service Worker | 1 | 0 | 1 | 593 | 67 | 74% | 8.8 |
| Dietitian | 1 | 0 | 1 | 537 | 69 | 76% | 7.8 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 2 | 0 | 2 | 504 | 51 | 56% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 444 | 66 | 73% | 6.6 |
| Physical Therapy Assistant | 0 | 3 | 3 | 422 | 71 | 78% | 5.9 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 340 | 59 | 65% | 5.8 |
| Physical Therapy Aide | 0 | 3 | 3 | 313 | 61 | 67% | 4.8 |
| RN Director of Nursing | 1 | 0 | 1 | 72 | 9 | 10% | 8 |
| Medical Director | 0 | 1 | 1 | 52 | 21 | 23% | 2.5 |
| Occupational Therapy Assistant | 2 | 0 | 2 | 38 | 52 | 57% | 0.7 |
Health Inspection History
Inspections
Total health citations
36
Citations per inspection
4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 36 citations resulted from standard inspections; 9 of 36 resulted from complaint investigations; and 1 of 36 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
400% worse than Indiana averageIndiana average: 0.2
Serious Health citations
1
1
67% worse than Indiana averageIndiana average: 0.6
1 critical citation
1 serious citation
34 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Oct 03, 2025
Corrected
Pharmacy moderate citation
Sep 12, 2025
Corrected
Quality of Care moderate citation
Sep 12, 2025
Corrected
Quality of Care moderate citation
Jan 17, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Welltower
Resident Census by Payment Source
58
Total Residents
Medicare
27
(46.6%)
ⓘ
Medicaid
17
(29.3%)
ⓘ
Private Pay/Other
14
(24.1%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.2
10% better than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.3
22% better than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.8%
Percent of long-stay residents whose need for help with daily activities has increased
6.8%
43% better than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.2%
Percent of long-stay residents whose ability to move independently worsened
7.2%
50% better than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.7%
5% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
19% worse than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.9%
Percent of long-stay high risk residents with pressure ulcers
9.9%
127% worse than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.5%
Percent of long-stay residents who lose too much weight
7.5%
33% worse than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
7.6%
Percent of long-stay residents who have depressive symptoms
7.6%
68% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
5.5%
Percent of long-stay residents who received an antipsychotic medication
5.5%
56% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
In line with Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
In line with Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
22% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
61% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
25% better than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$16K
43% lower than Indiana averageIndiana average: $27K
Number of fines
1
28% fewer fines than Indiana averageIndiana average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Indiana averageIndiana average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$16K
Indiana average
$27K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 23, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 23, 2024
$16K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Wellbrooke of Carmel based on CMS SNF Cost Reports.
Occupancy Rate
65.0%
↓ 4.2pp vs 2022
Net Income
-$1,260,132
↓ ~$577K vs 2022
Total Payroll
$6,235,148
↑ ~$631K vs 2022
Profit Margin
-11.3%
↓ 4.8pp vs 2022
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