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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Wellbrooke of Carmel extends an array of care options, encompassing assisted living homes, memory care, and skilled nursing, all delivered with an unwavering commitment to maintaining the highest standards of care. This senior living community swiftly establishes itself as one of the premier choices in Carmel, Indiana, thanks to its dedication to creating fulfilling experiences for its residents.
The cornerstone of its excellence lies in its campus, where highly trained senior care professionals ensure residents receive the utmost care and attention. The community buzzes with a vibrant array of activities, from outings to engaging events, all designed to keep residents stimulated, active, and engaged in their daily lives. Furthermore, Wellbrooke of Carmel takes pride in its dining experience, offering nutritious meals on a regular basis. The community also features signature programs that promote physical movement, meditation, lifelong learning, cognitive pursuits, and more, fostering a holistic approach to senior well-being. It’s a senior living destination that combines top-tier care across various assisted living levels of care with an engaging lifestyle for its residents.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 169th out of 287 homes in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 52m per day | ▲ 29% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 52m per day | ▲ 14% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 0m per day | ▼ 12% State avg: 2h 16m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 19m per day | ▲ 3% State avg: 3h 14m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▲ 20% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 41m per day | ▲ 50% State avg: 27m per day · National avg: 28m per day |
Lower than the Indiana average: 68.1%Wellbrooke of Carmel is legally operated by Board Of Trustees Of The Flavius J Witham Memorial, and administrated by Kylie Crenshaw.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana nursing home score (the benchmark); higher is better.
13 points below the Indiana average for nursing homes (83/100)
Inspection score: 70 out of 100. Letter grade C-. 13 points below the Indiana average for nursing homes (83/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 73 | 36 | This facility has 103% more total deficiencies than a typical Indiana nursing home (73 vs. IN avg 36).↑ 103% worse Rank #294 / 386 Total deficiencies — State benchmarked This home is ranked 294th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 18.3 | 9 | This facility has 103% more deficiencies per year than a typical Indiana nursing home (18.3 vs. IN avg 9).↑ 103% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.9 | 1.9 | This facility has 53% more deficiencies per inspection than a typical Indiana nursing home (2.9 vs. IN avg 1.9).↑ 53% worse Rank #213 / 386 Deficiencies per inspection — State benchmarked This home is ranked 213th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 25 | 19 | This facility has 32% more total visits than a typical Indiana nursing home (25 vs. IN avg 19).↑ 32% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 11 | 7 | This facility has 57% more inspections with deficiencies than a typical Indiana nursing home (11 vs. IN avg 7).↑ 57% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 44% | 37% | This facility has 7 percentage points higher inspection deficiency rate than a typical Indiana nursing home (44% vs. IN avg 37%).↑ 7% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 15 | 13 | This facility has 15% more inspections than a typical Indiana nursing home (15 vs. IN avg 13).↑ 15% worse |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 6 | 5 | This facility has 20% more total complaints than a typical Indiana nursing home (6 vs. IN avg 5).↑ 20% worse Rank #236 / 352 Total complaints — State benchmarked This home is ranked 236th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2022.
| 1.5 | 1.3 | This facility has 15% more complaints per year than a typical Indiana nursing home (1.5 vs. IN avg 1.3).↑ 15% worse |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 14 | 8 | This facility has 75% more complaint visits than a typical Indiana nursing home (14 vs. IN avg 8).↑ 75% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Indiana average 6
Last Health inspection on Oct 2025
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 36 citations resulted from standard inspections; 9 of 36 resulted from complaint investigations; and 1 of 36 came from combined inspections (standard and complaint).
400% worse than Indiana averageIndiana average: 0.2
67% worse than Indiana averageIndiana average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
1672314% more staff per resident than Indiana average
0% compared with Indiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 7 RN Staff are full-time employees. No contractors work on this role.
7
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hoursAssists with medical care and medications.
All 13 LPN Staff are full-time employees. No contractors work on this role.
13
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursHelps with daily care and mobility.
All 24 CNA Staff are full-time employees. No contractors work on this role.
24
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,377 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 24 | 0 | 24 | 6,746 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 13 | 0 | 13 | 4,099 | 92 | 100% | 8.3 |
| Medication Aide/Technician | 15 | 0 | 15 | 2,633 | 89 | 97% | 7.3 |
| Registered Nurse | 7 | 0 | 7 | 2,527 | 92 | 100% | 10.1 |
| Other Dietary Services Staff | 5 | 0 | 5 | 2,030 | 92 | 100% | 7.4 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 1,143 | 76 | 83% | 7.7 |
| Speech Language Pathologist | 0 | 4 | 4 | 994 | 87 | 95% | 4.8 |
| Dietitian | 1 | 0 | 1 | 540 | 67 | 73% | 8.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 533 | 60 | 65% | 8.9 |
| Administrator | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Physical Therapy Assistant | 0 | 4 | 4 | 381 | 68 | 74% | 5.4 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 377 | 62 | 67% | 6.1 |
| Nurse Practitioner | 2 | 0 | 2 | 373 | 46 | 50% | 8.1 |
| Physical Therapy Aide | 0 | 1 | 1 | 318 | 62 | 67% | 5.1 |
| Qualified Social Worker | 0 | 6 | 6 | 258 | 65 | 71% | 3.5 |
| Medical Director | 0 | 1 | 1 | 49 | 14 | 15% | 3.5 |
| Occupational Therapy Assistant | 2 | 0 | 2 | 40 | 49 | 53% | 0.8 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
43% lower than Indiana averageIndiana average: $27K
28% fewer fines than Indiana averageIndiana average: 1.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Indiana averageIndiana average: 0.4
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Feb 23, 2024 · $16K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 23, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.2
10% better than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.3
22% better than Indiana averageIndiana average: 17.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
6.8%
43% better than Indiana averageIndiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
7.2%
50% better than Indiana averageIndiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.7%
5% worse than Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
4.6%
19% worse than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
9.9%
127% worse than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
7.5%
33% worse than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
7.6%
68% better than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
5.5%
56% better than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
In line with Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.6%
In line with Indiana averageIndiana average: 95.4%
Number of hospitalizations per 1,000 long-stay resident days.
0.98
39% better than Indiana averageIndiana average: 1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.20
86% better than Indiana averageIndiana average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
22% better than Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.5%
61% better than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
25% better than Indiana averageIndiana average: 79.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.8%
7% better than Indiana averageIndiana average: 22.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
21% better than Indiana averageIndiana average: 10.5%
Percentage of SNF residents who experience falls with major injury during their stay.
1.1%
40% worse than Indiana averageIndiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
80.9%
51% better than Indiana averageIndiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
66.2%
31% better than Indiana averageIndiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
48% of new residents, usually for short-term rehab.
48% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
58Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Wellbrooke of Carmel based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #106 / 290Payroll — State benchmarkedThis home is ranked 106th out of 290 homes in Indiana for payroll. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pets Allowed
Room Sizes: 140 - 477 sq. ft
Housing Options: Studio / 1 Bed
Transportation Services
Fitness and Recreation
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
2.8 miles from city center
Estimated distance in miles from Carmel's city center to Wellbrooke of Carmel's address, calculated via Google Maps.
— 4.7 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)
Add your location
Wellbrooke of Carmel is located in Carmel, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Majestic Care of Carmel Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carmel | 299
Facility
299
IN AVG
117
Rank
#6 / 437 | 42.8% | -38% | 3.04 | -15% | -12% | $0 | 26 | 6.5 | - | 128 | A+ |
60
Facility
60
IN AVG
37
Rank
#145 / 587 | Todd Smith | $10.2M | $4.2M | 40.7% | 155618 | ||||
| Wellbrooke of Carmel |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Carmel | 119
Facility
119
IN AVG
117
Rank
#179 / 437 | 46.2% | -33% | 3.22 | -27% | -6% | $15.6k | 36 | 4.0 | 2 | 51 | - |
48
Facility
48
IN AVG
37
Rank
#221 / 587 | Board Of Trustees Of The Flavius J Witham Memorial | $11.2M | $6.2M | 55.4% | 155833 |
Justin Hobbs is the Director of Nursing at Wellbrooke of Carmel.
The legal owner and operator of Wellbrooke of Carmel is Board Of Trustees Of The Flavius J Witham Memorial.
Wellbrooke of Carmel has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IN state health department records, Wellbrooke of Carmel's license number is 25-013444-1.
According to IN state health department records, Wellbrooke of Carmel's license expires on June 30, 2026.
Wellbrooke of Carmel's occupancy is 46%.
Kylie Crenshaw is the administrator of Wellbrooke of Carmel.
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