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Assisted Living in Hamilton County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Wellbrooke of Westfield

Assisted Living in Hamilton County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Wellbrooke of Westfield

937 E 186th St, Westfield, IN 46074 View map
Overview of Wellbrooke of Westfield

Bask in the warmth of Wellbrooke of Westfield in East 186th Street, Westfield, IN, which offers assisted living, adult day services, independent living, memory care, and skilled care. With a snug and sophisticated studio and one-bedroom residences, seniors enjoy unrivaled comfort and convenience. The community is ideally placed near amusing shopping districts and trusted healthcare providers ensuring residents’ needs and desires are within a few steps away.

Pamper yourself in the salon and live your life as you want it with a jam-packed calendar of fun activities and enjoyable programs. Here, residents delight in delicious and healthy meals catering to dietary needs and preferences. Surrounded by picturesque sceneries and tranquil walking paths, Wellbrook of Westfield is a good place to start a wondrous retirement.

(317) 804-8044

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Indiana average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Indiana average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Indiana average: 2.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Indiana average: 4.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 7m per day

This home provides 12% less nursing time per resident than the Indiana average.

Indiana average: 3h 32m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 129

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 76%
Residents per day 98
Occupancy rate
76%
Residents per day
98

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

51% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

42% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$12.3M
Operating loss
-$107.1K
Privately-owned community Operated by a business corporation.
Home revenue
$12,272,869.00
Operating loss
$-107,104.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.5M
37% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.8M
Total costs $12.4M
Bed community size
129-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 5 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
76%
12% higher than Indiana average

Indiana average: 68%

Occupied beds
98 / 129
Average residents 70 per day

License Details

Facility TypeMixed Facility (nursing + Residential Care)
StatusActive
IssuanceJanuary 7, 2025
ExpirationJune 30, 2026

Additional Licensing Details

License Number25-012937-1
CMS Certification Number155808

Ownership & Operating Entity

Wellbrooke of Westfield is legally operated by Hancock Regional Hospital, and administrated by Maggie Conner.

Profit StatusOTHER

Type Of Units

SNF (Skilled Nursing)
46 units
SNF/NF (Combined)
24 units
Residential
59 units
Total beds
129 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorJames Pike
Director of NursingESLAM ABUSAMRA

Contact Information

Fax(317) 663-1077

What does this home offer?

Room sizes icon
Room sizes icon

Room Sizes: 140-355 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Types of Care at Wellbrooke of Westfield

Assisted Living

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Overview

14 total visits · Indiana avg: 19

Ranked 129th of 388 in Indiana

7 Inspections Indiana avg: 13 46% below Indiana avg
7 Complaint Visits Indiana avg: 8 13% below Indiana avg Ranked 181st of 367 5 formal complaints filed · avg: 5 Formal complaints can result in multiple visits
8 Visits with Citations Indiana avg: 7 14% above Indiana avg
51 Citations Total Indiana avg: 34 50% above Indiana avg Ranked 300th of 385
6 Visits without Citations Indiana avg: 12 50% below Indiana avg

5 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 5 complaints

Latest inspection

Date June 5, 2025
Complaint Investigation

51 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 34 citations

46 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Indiana average: 36 deficiencies

Inspection Report Summary for Wellbrooke of Westfield

The most recent inspection on June 5, 2025, found deficiencies related to unauthorized photos taken by staff of residents, which the facility corrected promptly. Earlier inspections showed a pattern of deficiencies primarily involving documentation issues, medication management, oxygen therapy, and life safety code compliance, with some complaints investigated but not substantiated. Prior reports cited problems with emergency preparedness, fire safety, medication handling, resident care documentation, and staff licensing, though enforcement actions such as fines or license suspensions were not listed in the available reports. Complaint investigations were mostly unsubstantiated, except for one substantiated complaint in January 2023 involving abuse and quality of care issues. The facility’s inspection history shows some ongoing challenges with regulatory compliance, but recent corrections and fewer deficiencies in the latest surveys suggest some improvement over time.

Health Inspection History

Inspections
Total health inspections 5

Indiana average 6


Last Health inspection on Jun 2025

Total health citations 32

Indiana average 25

Citations per inspection
6.4

Indiana average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

27 of 32 citations resulted from standard inspections; 3 of 32 resulted from complaint investigations; and 2 of 32 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Indiana average

Indiana average: 0.2


Serious Health citations More info 0
100% better than Indiana average

Indiana average: 0.6

0 critical citations More info Indiana average: 0.2

0 serious citations More info Indiana average: 0.6

31 moderate citations More info Indiana average: 23.8

1 minor citation More info Indiana average: 0.4
Citations history (last 3 years)
Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Jun 05, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Apr 28, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Apr 28, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Apr 28, 2025
Corrected

Compare Assisted Living around Hamilton County The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Filter by care type
Copper Trace Family-first Senior Living
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Westfield
176
Yes
4
Studio / 1 Bed
2
43.0%
-
Nancy Pollock
Riverview Hospital
Megan Gutierrez
6
31
Wellbrooke of Westfield
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Westfield
129
No
5
Studio / 1 Bed
1
76.0%
-
Maggie Conner
Hancock Regional Hospital
Eslam Abusamra
5
46
Majestic Care of Carmel Assisted Living
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Carmel
104
Yes
60
Studio / 1 Bed
5
42.8%
A+
John Seib
Pulaski Memorial Hospital
Jeffery Fish
6
47
Magnolia Springs Bridgewater
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Carmel
-
Yes
6
Studio / 1 Bed
-
-
-
-
-
-
0
0

Living Spaces & Floor Plans

Wellbrooke Of Westfield1
Wellbrooke Of Westfield

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Address 2.0 miles from city center

Address 937 E 186th St, Westfield, IN 46074

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 110
Employees 92
Contractors 18
Staff to resident ratio 2.29:1
2291567% better than Indiana average

Indiana average ratio: 0.00:1

Avg staff/day 36
Average shift 7.6 hours
0% compared with Indiana average

Indiana average: 7.7 hours

Total staff hours (quarter) 24,878
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 16
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

10.4%

2,591 contractor hours this quarter

Respiratory Therapy Technician: 4 Qualified Social Worker: 4 Speech Language Pathologist: 4 Physical Therapy Assistant: 3 Physical Therapy Aide: 2 Medical Director: 1
Staff by category
Certified Nursing Assistant300307,85491100%8.5
Licensed Practical Nurse160164,00091100%8
Medication Aide/Technician160163,78391100%7.6
Other Dietary Services Staff6061,73091100%7.1
Registered Nurse7071,3628998%7.5
RN Director of Nursing3039988492%8.8
Physical Therapy Assistant1347706774%6.8
Clinical Nurse Specialist6066346369%7.3
Administrator1015126470%8
Speech Language Pathologist0445056470%5.2
Dietitian1014636066%7.7
Mental Health Service Worker1014625662%8.2
Nurse Practitioner1014485864%7.7
Respiratory Therapy Technician0444436571%6.3
Qualified Social Worker0444326369%6.5
Physical Therapy Aide0223975763%5.3
Medical Director011521618%3.3
Occupational Therapy Assistant303345156%0.6
30 Certified Nursing Assistant
% of Days 100%
16 Licensed Practical Nurse
% of Days 100%
16 Medication Aide/Technician
% of Days 100%
6 Other Dietary Services Staff
% of Days 100%
7 Registered Nurse
% of Days 98%
3 RN Director of Nursing
% of Days 92%
4 Physical Therapy Assistant
% of Days 74%
6 Clinical Nurse Specialist
% of Days 69%
1 Administrator
% of Days 70%
4 Speech Language Pathologist
% of Days 70%
1 Dietitian
% of Days 66%
1 Mental Health Service Worker
% of Days 62%
1 Nurse Practitioner
% of Days 64%
4 Respiratory Therapy Technician
% of Days 71%
4 Qualified Social Worker
% of Days 69%
2 Physical Therapy Aide
% of Days 63%
1 Medical Director
% of Days 18%
3 Occupational Therapy Assistant
% of Days 56%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
48 residents
Residents by payment source
Medicare
6 residents (12.5%)
Medicaid
20 residents (41.7%)
Private pay or other
22 residents (45.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.0
50% better than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.2
11% better than Indiana average

Indiana average: 17.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 6.7%
44% better than Indiana average

Indiana average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.7%
In line with Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.4%
65% better than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.8%
13% better than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.2%
25% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.1%
87% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.2%
50% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.9%
In line with Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.4%
In line with Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.4%
9% worse than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 76.4%
In line with Indiana average

Indiana average: 79.0%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $10K
64% lower than Indiana average

Indiana average: $27K

Number of fines 1
28% fewer fines than Indiana average

Indiana average: 1.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Indiana average

Indiana average: 0.4

Fines amount comparison
Fines amount comparison
This facility $10K
Indiana average $27K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 30, 2023
$10K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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