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Nursing Home in Melbourne

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

West Melbourne Health and Rehabilitation Center

Nursing Home in Melbourne

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

West Melbourne Health and Rehabilitation Center

2125 W New Haven Ave, West Melbourne, FL 32904 View map
Overview of West Melbourne Health and Rehabilitation Center

The West Melbourne Health and Rehabilitation Center is a pillar of care, serving the vibrant city of Melbourne, Brevard County, and the wider eastern Central Florida Region. It offers a distinguished and refreshing alternative to the conventional long-term care and rehabilitation facility. During meal times, residents are offered the choice of savoring their meals in the comfort of their room or within a restaurant-style dining area, ensuring that their dining experience is as enjoyable and varied as their overall stay.
At this facility, an unwavering commitment to quality is complemented by the presence of a professional and compassionate staff, setting the stage for a superior experience. Residents are invited to unwind in the outdoor courtyards and partake in diverse daily activities designed to keep them engaged and active. The environment is meticulously designed, with beautifully decorated common areas that evoke a sense of warmth and welcome.

(321) 725-7360

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Florida average: 3.7/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Florida average: 3.2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Florida average: 3.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Florida average: 4.3/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 55m per day

This home provides 11% more nursing time per resident than the Florida average.

Florida average: 4h 25m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 33m per day 44m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 20m per day 2h 20m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 22m per day 3h 31m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 2m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 26m per day 32m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 180

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Florida average
Occupancy rate 13.9%
Residents per day 25
Occupancy rate
13.9%
Residents per day
25

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

67% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

11% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$19.3M
Operating loss
-$2.3M
Privately-owned community Operated by a business corporation.
Home revenue
$19,328,036.00
Operating loss
$-2,312,983.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.6M
44.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.0M
Total costs $21.6M
Walk Score
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: C+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Additional licensing details

CMS Certification Number: 105376

Amenities & Lifestyle

Beautician Services
Laundry Services
Cable Television
Complimentary Wi-Fi
Outdoor Courtyards
Daily Activities

Programs & Activities

Specific Programs
Services, Weekly Menu, Events, TV Channel, Take A Tour, Resources, Careers, Contact
Contact West Melbourne Health and Rehabilitation Center

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

6 visits/inspections

4 visits/inspections triggered by complaints

1 routine inspections

Results

6 with issues

0 without issues

Latest inspection

Date December 4, 2025
Complaint Investigation

39 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Florida average: 19 deficiencies

0 fines

Florida average: 5 fines

Total amount fined: $0.00

Florida average: $11,623.53

Health Inspection History

Inspections
Total health inspections 7

Florida average 4.3


Last Health inspection on Feb 2024

Total health citations 34

Florida average 19.7

Citations per inspection
4.86

Florida average 4.48


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

26 of 34 citations resulted from standard inspections; and 8 of 34 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 1
25% worse than Florida average

Florida average: 0.8


Serious Health citations More info 1
150% worse than Florida average

Florida average: 0.4

1 critical citation More info Florida average: 0.8

1 serious citation More info Florida average: 0.4

32 moderate citations More info Florida average: 18.4

0 minor citations More info Florida average: 0.2
Citations history (last 3 years)
Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Feb 06, 2024
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Feb 06, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Dec 14, 2023
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Dec 14, 2023
Corrected

Compare Nursing Homes around Melbourne The information below is reported by the Florida Agency for Health Care Administration (AHCA).

3 facilities compared · CMS & FL Dept. of Health data · Updated Apr 2026

Filter by care type
Life Care Center of Melbourne
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Melbourne
120
95.6%
+13%
3.81
-13%
-6%
0
12
4.0
0
116
-
39
Delena, Dana
$25.0M
$7.2M
28.7%
105291
West Melbourne Health and Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

West Melbourne
180
83.8%
-1%
4.92
-5%
+22%
1
34
4.9
2
140
C+
79
Caiati, Denise
$19.3M
$8.6M
44.5%
105376
Indian River Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Melbourne
179
92.3%
+10%
3.73
-28%
-8%
1
16
3.2
3
171
-
34
King, Cazzie
$19.2M
$7.6M
39.6%
105673

Places of interest near West Melbourne Health and Rehabilitation Center

Address 0.5 miles from city center — 1.81 miles to nearest hospital (Kindred Hospital Melbourne)

Address 2125 W New Haven Ave, West Melbourne, FL 32904

Calculate Travel Distance to West Melbourne Health and Rehabilitation Center

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 186
Employees 161
Contractors 25
Staff to resident ratio 1.25:1
18% worse than Florida average

Florida average ratio: 1.52:1

Avg staff/day 84
Average shift 7.7 hours
0% compared with Florida average

Florida average: 7.9 hours

Total staff hours (quarter) 58,652
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 21
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 31
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 95
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

6.7%

3,944 contractor hours this quarter

Physical Therapy Assistant: 6 Qualified Social Worker: 5 Physical Therapy Aide: 4 Speech Language Pathologist: 4 Respiratory Therapy Technician: 2 Occupational Therapy Aide: 2 Medical Director: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant9509531,74291100%8
Licensed Practical Nurse3103110,98791100%7.9
Registered Nurse210215,81591100%7.7
RN Director of Nursing5052,0498088%7.4
Qualified Social Worker0551,0027987%5.6
Clinical Nurse Specialist2029866470%7.9
Speech Language Pathologist0449837582%5.5
Physical Therapy Aide0448187987%5.3
Dietitian1015896875%8.7
Administrator1015206571%8
Mental Health Service Worker1015206571%8
Respiratory Therapy Technician0225156774%7.4
Other Dietary Services Staff2025136470%7.9
Dental Services Staff1015076470%7.9
Nurse Practitioner1014806066%8
Physical Therapy Assistant0664057077%5.6
Occupational Therapy Aide0221952831%7
Medical Director011171112%1.5
Occupational Therapy Assistant0111033%3.2
95 Certified Nursing Assistant
% of Days 100%
31 Licensed Practical Nurse
% of Days 100%
21 Registered Nurse
% of Days 100%
5 RN Director of Nursing
% of Days 88%
5 Qualified Social Worker
% of Days 87%
2 Clinical Nurse Specialist
% of Days 70%
4 Speech Language Pathologist
% of Days 82%
4 Physical Therapy Aide
% of Days 87%
1 Dietitian
% of Days 75%
1 Administrator
% of Days 71%
1 Mental Health Service Worker
% of Days 71%
2 Respiratory Therapy Technician
% of Days 74%
2 Other Dietary Services Staff
% of Days 70%
1 Dental Services Staff
% of Days 70%
1 Nurse Practitioner
% of Days 66%
6 Physical Therapy Assistant
% of Days 77%
2 Occupational Therapy Aide
% of Days 31%
1 Medical Director
% of Days 12%
1 Occupational Therapy Assistant
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
149 residents
Residents by payment source
Medicare
19 residents (12.8%)
Medicaid
101 residents (67.8%)
Private pay or other
29 residents (19.5%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.3
39% worse than Florida average

Florida average: 7.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 15.4
24% worse than Florida average

Florida average: 12.4

Long-stay resident measures
Significantly above average Florida avg: 4.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.5%
57% worse than Florida average

Florida average: 10.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 19.1%
47% worse than Florida average

Florida average: 12.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 10.5%
23% better than Florida average

Florida average: 13.5%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.5%
33% worse than Florida average

Florida average: 2.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.9%
47% worse than Florida average

Florida average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.4%
54% better than Florida average

Florida average: 0.9%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.3%
28% better than Florida average

Florida average: 6.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.1%
8% better than Florida average

Florida average: 3.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 2.9%
63% better than Florida average

Florida average: 8.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.8%
In line with Florida average

Florida average: 97.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Florida average

Florida average: 99.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.44
31% better than Florida average

Florida average: 2.10

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.82
54% worse than Florida average

Florida average: 1.18

Short-stay resident measures
Below average Florida avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.6%
In line with Florida average

Florida average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.8%
21% worse than Florida average

Florida average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 74.4%
21% worse than Florida average

Florida average: 94.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 24.0%
8% better than Florida average

Florida average: 26.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.9%
17% worse than Florida average

Florida average: 9.3%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Florida average

Florida average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 54.7%
In line with Florida average

Florida average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 43.9%
13% worse than Florida average

Florida average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $9K
88% lower than Florida average

Florida average: $72K

Number of fines 1
62% fewer fines than Florida average

Florida average: 2.6

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Florida average

Florida average: 0.1

Fines amount comparison
Fines amount comparison
This facility $9K
Florida average $72K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 12, 2023
$9K

Last updated: Jan 2026

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Community Care for the Elderly (CCE)

Florida CCE

Age 60+, Florida resident, at risk of nursing home.

~$2,000/month (varies).

$5,000 (individual).

Limited funding; regional variation.

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.

~$2,829/month (individual, aligned with Medicaid thresholds).

~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+, Florida resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.

~$1,004/month (individual, including SSI).

$2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Senior Community Service Employment Program (SCSEP)

Florida SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Florida resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; ~1,000 slots/year.